1997 Dodge Caravan

714 complaints on file, page 1 of 36.

1. Filed Jul 30, 2022Failure Jul 27, 2022Kensington, MNPower train, Unknown or other

   I know it's my solenoid my vehicle won't go out of 2 gear. My name is [XXX].[XXX] my number is [XXX]. I'm not sure if anything can be done being the vehicle is so old but I thought I'd give it a try. Email is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

   NHTSA complaint 11476683
2. Filed Mar 11, 2016Failure Jan 15, 2016250,000 milesOaklawn, CAElectrical system

   TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURES WITHIN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250,000.

   NHTSA complaint 10846117
3. Filed Sep 22, 2014Failure Sep 1, 2008Metaline Falls, WAElectrical system

   TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO STOP WORKING AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE CHECK ENGINE, AIR BAG AND BATTERY WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

   NHTSA complaint 10638100
4. Filed Mar 24, 2014Failure Jan 13, 20142,000 milesSalisbury, NCSteering

   TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH OVER A PUDDLE OF WATER, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST. THE FAILURE ONLY OCCURRED WHENEVER THE CONTACT WAS DRIVING OVER A PUDDLE OF WATER, CAUSING THE SERPENTINE BELT TO BECOME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE DIFFERENT TIMES WHERE THE SERPENTINE BELT WAS RECONNECTED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

   NHTSA complaint 10574469
5. Filed Mar 23, 2014Failure Mar 23, 2014Tampa, FLEngine

   WHEN THE VEHICLE IS ON, THE KEY CAN BE REMOVED AND THE ENGINE REMAINS ON. *TR

   NHTSA complaint 10574237
6. Filed Aug 24, 2013Failure Aug 23, 2013209,000 milesLansdowne, VAElectrical system, Exterior lightingFire

   MY WIFE PARK THE VAN INSIDE THE GARAGE, TURN OFF THE RADIO, ENGINE AND LIGHTS. SHE OPEN THE DRIVERS DOOR AND SEE FLAMES AND SMOKE COMING BY THE PARKING BRAKE HANDLER. AND ALL THE LIGHTS ON THE VAN WERE ON. SHE REMOVE THE KIDS FROM THE VAN AND MY SON CALL 911.POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISH THE FIRE, REMOVE THE VAN FROM THE GARAGE AND CHECK IT AND FOUND POSSIBLE ELECTRICAL MALFUNCTION .CHECK THE VAN TODAY 8-24 2013 AND FOUND THAT THE FIRE START AT THE HEAD LIGHT SWITCH. DIM SWITCH OK AND MIRROR SWITCH OK. THE FIRE DAMAGE THE LEFT SIDE OF THE DASHBOARD, WINDSHIELD, SUN VISOR AND CELLING. I HAVE THIS VAN SINCE NEW, NEVER HAVE A PROBLEM BEFORE. AND NEVER SEE A PROBLEM LIKE THIS. *TR

   NHTSA complaint 10537090
7. Filed Aug 1, 2013Failure Jul 23, 201339,000 milesDavie, FLAir bags1 injured

   TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT SUSTAINED BRUISES AND SCRATCHES TO THE RIGHT ARM WHEN THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

   NHTSA complaint 10533105
8. Filed Aug 4, 2012Failure Jul 30, 2012120,000 milesPowhatan, VAEngine, Fuel/propulsion systemFire

   WHILE PARKED AT A STOP SIGN THE VEHICLE STARTED TO SMOKE. A FIRE THEN APPEARED COMING OUT OF THE HOOD. 911 WAS CALLED AND FIRE SQUAD CAME. WITHIN 5 MINUTES THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. FIRE EXTINGUISHERS WERE USED BUT IT COULD NOT PUT OUT THE FIRE. FIRE TRUCK CAME AND BY THIS TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. FIREMEN USED WATER TO FINALLY CONTROL THE FIRE. FIRE RESTARTED AND HAD TO BE PUT OUT AGAIN AND EVENTUALLY THE FIRE WAS COMPLETELY EXTINGUISHED. IT WAS PERHAPS ONLY 10 MINUTES FOR THE FIRE TO START, SPREAD, AND COMPLETELY AND UTTERLY DESTROY THE VAN. BECAUSE OF THE INTENSITY, QUICKNESS OF THE FIRE, AND THE DIFFICULTY IN PUTTING IT OUT, IT APPEARS TO BE A FUEL RELATED FIRE. I READ THAT DODGE HAD FUEL LINE "O" RINGS THAT COULD BE DEFECTIVE AND THAT COULD HAVE BEEN THE CAUSE. I CALLED DODGE HEADQUARTERS AND EXPLAINED THE EVENT. I AM STILL WAITING FOR A CALL BACK. *TR

   NHTSA complaint 10469169
9. Filed Jul 11, 2012Failure Jul 9, 2012114,000 milesColorado Springs, COSteering, Visibility/wiper

   TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE WINDOWS BECAME FOGGY, CAUSING VERY DANGEROUS CONDITIONS FOR THE DRIVER. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED; HOWEVER THE CONTACT HAD JUST REPLACED THE SERPINITINE BELT 2,000 MILES PRIOR. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.

   NHTSA complaint 10465246
10. Filed Apr 23, 2012Failure Apr 22, 2012200,000 milesWinstead, CTTie rod assembly

    TL* THE CONTACT OWNS A 1997 DODGE CARAVAN . THE CONTACT STATED THAT WHILE DRIVING 3 MPH AND ATTEMPTING A TURN, THE FRONT PASSENGER SIDE TIRE ROD FRACTURED. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED.THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 200,000.

    NHTSA complaint 10456088
11. Filed Feb 25, 2012Failure Feb 7, 2012185,000 milesPrior Lake, MNService brakes, HydraulicCrash2 injured

    WAS TRAVELING HOME FROM WORK, RUSH HOUR TRAFFIC HEAVY BUT MOVING CLOSE TO POSTED SPEED LIMIT (65 MPH). TRAFFIC SLOWED IN FRONT OF ME AND I ALSO SLOWED, THEN TRAFFIC CAME TO A SUDDEN STOP, SO I ALSO INCREASED PRESSURE ON THE BRAKES. WHILE DOING SO, THE PEDAL WENT RIGHT TO THE FLOOR, I LOST BRAKE PRESSURE AND STARTED MOVING TO THE LEFT TO AVOID A COLLISION BUT WAS NOT ABLE TO. MY VAN HIT THE CAR IN FRONT OF ME. I HAD TIME AND SPACE TO STOP AND NOT COLLIDE IF THE BRAKES WOULD NOT HAVE FAILED, BUT WHEN I LOST BRAKES, THE DISTANCE BETWEEN MY VAN AND THE CAR IN FRONT OF ME CLOSED TOO QUICKLY FOR ME TO AVOID THE COLLISION. THE VAN WAS DAMAGED ON THE FRONT RIGHT (PASSENGER) SIDE, BUT WHEN I GOT THE VAN BACK HOME OFF OF THE TOW TRUCK, I SAW BRAKE FLUID ON MY DRIVEWAY FROM THE DRIVER'S SIDE OF THE VAN. A FEW DAYS LATER I GOT THE VAN ON JACKSTANDS TO LOCATE THE FLUID LEAK AND FOUND THE PROBLEM TO BE TERRIBLY CORRODED BRAKE LINES RUNNING ALONG THE DRIVER'S SIDE OF THE VEHICLE IN THE AREA OF THE DRIVER'S DOOR. THERE IS SOME FLEXIBLE STEEL BRAIDED LINE AND WHERE IT JOINS THE RIGID LINE, THERE IS A SO MUCH CORROSION THAT THE LINE IS LITERALLY RUSTING AWAY. SEARCHING ON THE INTERNET I HAVE FOUND THIS IS A VERY COMMON PROBLEM WITH CHRYSLER MINIVANS FROM 1997 TO 2000. I FEEL IT IS A MANUFACTURING PROBLEM. I AM 55 YEARS OLD AND HAVE WORKED ON CARS ALL OF MY ADULT LIFE AND HAVE NEVER SEEN BRAKE LINES CORRODE LIKE THIS. AS THERE ARE MANY VANS LIKE MINE ON THE ROAD, I WONDER HOW MANY OTHER VANS HAVE BRAKE LINES THAT ARE IN SIMILAR CONDITION AS THE ONES ON THIS VAN? IT WAS SIMPLY A MATTER OF TIME BEFORE THESE LINES WOULD FAIL. NOW WHEN I DRIVE IN TRAFFIC AND SEE A CHRYSLER PRODUCT VAN I ASK MYSELF "DOES THAT DRIVER KNOW ANYTHING ABOUT THE BRAKE LINE PROBLEM?" I THINK PEOPLE NEED TO BE INFORMED! THERE ARE SO MANY POTENTIAL ACCIDENTS JUST WAITING TO HAPPEN! CHRYSLER NEEDS TO DO SOMETHING! *TR

    NHTSA complaint 10449340
12. Filed Nov 23, 2011Failure Nov 23, 200168,000 milesGreensboro, NCEngine and engine cooling

    TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 65 MPH THE VEHICLE LOST POWER STEERING, THE ENGINE OVERHEATED, THE ALTERNATOR AND AIR CONDITIONER FAILED. THE VEHICLE MERGED ONTO THE SIDE OF THE ROAD AND THE CONTACT INSPECTED THE ENGINE AND NOTICED THE SERPENTINE BELT DETACHED FROM THE PULLEY AND WAS DRAGGING ON THE GROUND. THE CONTACT CONNECTED THE BELT BACK ONTO THE PULLEY. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THERE WAS NO FAILURE; HOWEVER, THE PULLEY COULD BE REPLACED FOR $1000. THIS FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 210,000.

    NHTSA complaint 10436890
13. Filed Oct 10, 2011Failure Oct 4, 2011187,000 milesMonticello, MNService brakes, Hydraulic, Antilock/traction control/electronic limited slip

    WHILE DRIVING THE ABS SYSTEM ACTIVATED EVEN THOUGH THE PAVEMENT WAS DRY. THE PROBLEM IS THAT THE ABS SYSTEM PREVENTED THE BRAKES FROM FUNCTIONING AT ALL AND I ROLLED THROUGH AN INTERSECTION EVEN THOUGH I WAS PRESSING FIRMLY ON THE BRAKE PEDAL. THE ABS WARNING INDICATOR EVENTUALLY ILLUMINATES INDICATING SOMETHING IS WRONG WITH THE SYSTEM HOWEVER, I DON'T THINK IT SHOULD HAVE FAILED IN SUCH A WAY AS TO PREVENT ANY BRAKING ACTION FROM OCCURRING. THIS PROBLEM HAS ONLY HAPPENED ONCE BUT I WAS VERY LUCKY THAT NO OTHER VEHICLES WERE TRAVELING THROUGH THAT INTERSECTION AT THE SAME TIME THAT THIS PROBLEM CAUSED ME TO ROLL THROUGH IT WHILE THE STOPLIGHT WAS RED FOR ME. *KB

    NHTSA complaint 10429335
14. Filed Aug 15, 2011Failure Aug 2, 2011212,021 milesHacienda Heights, CAFuel system, Gasoline

    FUEL LEAK IN ENGINE COMPARTMENT FROM DEGRADING O-RINGS ON FUEL INJECTION RAIL. FUEL DRIPPING ONTO ENGINE FROM FUEL RAIL CLAMP O-RINGS REPLACED PREVIOUSLY ON NHTSA RECALL CAMPAIGN ID NUMBER 00V268000 IN 2002. CONTACTED DAIMLER CHRYSLER AT 800-853-1403 REQUESTING DANGEROUS REPEAT PROBLEM WITH FUEL O-RINGS BE REPAIRED BY DEALER AT NO-CHARGE.MANUFACTURER DECLINED FREE REPAIR REQUEST STATING MY 1997 VEHICLE HAS TOO MANY MILES.

    NHTSA complaint 10420246
15. Filed Jun 28, 2011Failure Jun 11, 2009164,000 milesGreensboro, NCExterior lighting

    TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH THE HEADLIGHTS MALFUNCTIONED AND THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST WHO CONFIRMED THAT THE BODY CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE BODY CONTROL MODULE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 164,000.

    NHTSA complaint 10409208
16. Filed Apr 20, 2011Failure Apr 19, 2011Stockton, CACooling system

    TL* THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT NOTICED STEAM COMING FROM THE FRONT END OF THE VEHICLE AS THE RADIATOR OVERHEATED AND EXPLODED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

    NHTSA complaint 10396977
17. Filed Oct 29, 2010Failure Oct 10, 2010170,000 milesFayette, ALFuel system, InjectorsFire

    TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE SUDDENLY CAUGHT FIRE WHILE HE WAS DRIVING AT APPROXIMATELY 30 MPH. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS AVAILABLE. THE ENTIRE ENGINE COMPARTMENT WAS BURNED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE LOCAL DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 170,000.

    NHTSA complaint 10362896
18. Filed Sep 29, 2010Failure Jan 1, 201031,000 milesSUN City West, AZBelts and associated pulleys

    TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN RAINY WEATHER, THE FAN BELT SUDDENLY FAILED, CAUSING THE STEERING AND AIR CONDITIONING SYSTEM TO ALSO FAIL. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FAN BELT WAS NOT IN A LOCATION AROUND THE FAN UNIT TO HOLD IT IN PLACE AND WOULD FAIL AGAIN IF WET. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 33,000.

    NHTSA complaint 10358318
19. Filed Aug 16, 2010Failure Apr 15, 200372,000 milesLovell, MEElectrical system, Visibility

    1997 DODGE CARAVAN. STARTING AT ABOUT 30,000 MILES, THE WINDSHIELD WIPERS WOULD MYSTERIOUSLY COME ON, MAKE 4 TO 5 WIPES AND TURN OFF. WE MADE JOKES ABOUT THE GHOST RIDING WITH US. IT WAS AN INTERMITTENT PROBLEM, HAPPENING ABOUT EVERY MONTH OR SIX WEEKS. IT COULD NOT BE REPRODUCED ON DEMAND. FINALLY, AT 72,000, THE WINDSHIELD WIPERS REFUSED TO TURN ON FROM THE STALK--EXCEPT WHEN THE WINDSHIELD WAS GIVEN A "SQUIRT" OF FLUID BY LIFTING UP ON THE TURN SIGNAL/WIPER CONTROL STALK, THEN THEY GAVE THE REGULAR THREE WIPES AND TURNED OFF. THE DEALER REPLACED THE ENTIRE SWITCH UNIT. IT DID NOT HELP. THEN THEY CALLED CHRYSLER'S "SUPER TECH 800 NUMBER" AND NO HELP WAS PROVIDED. SINCE THE CAR COULD NOT BE INSPECTED WITH NO WIPER FUNCTION, THE ENTIRE BODY CONTROL MODULE WAS REPLACED (COMPUTER) WHICH FIXED THE PROBLEM. COST: $741.00. SINCE ALL OF THE MECHANICAL PARTS OF THE WIPER SYSTEM WORKED, IF THIS HAPPENED AGAIN, I DETERMINED I WOULD SIMPLY PULL A HOT WIRE THROUGH THE DASH TO AN "ON-OFF" SWITCH AND CONNECT THAT UP TO THE WIPER FEED--ESTIMATED COST OF LESS THAN $10.00. *TR

    NHTSA complaint 10349598
20. Filed Jul 9, 2010Failure Jul 8, 2010150,000 milesAustin, TXSteering

    TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER CONDITIONS, THE STEERING WHEEL LOCKED AND WOULD NOT STEER TO THE LEFT OR RIGHT AND THEN IT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE SERPENTINE BELT CAME OFF. THE BELT WAS PUT REPLACED AND THE CONTACT WAS INFORMED THIS WAS A KNOWN FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

    NHTSA complaint 10342195