Model year

2011 Dodge Caravan

Minivan, gasoline, FWD/Front-Wheel Drive, built in Canada. Owner complaints on file from Jun 20, 2014 to Aug 25, 2021.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints78Close to the median 2011 minivan
Severity index2.62011 minivans average 6.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 Dodge Caravan peaked in 2015, with 39 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

010203040201439201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

69% of complaints about the 2011 Dodge Caravan name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
54
Engine and cooling
14
Fuel system
14
Stability and traction control
6
Brakes
6
Powertrain
5
Airbags
3
Steering
3
Speed control
2
Tires
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2011 Dodge Caravan

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2011 Dodge Caravan

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

78 complaints on file, page 1 of 4.

  1. Filed Aug 25, 2021Failure Jul 9, 2021Sarasota, FLFuel system, Fuel pump

    The contact owns a 2011 Dodge Caravan. The contact stated that the vehicle failed to start up without warning. Her father inspected under the hood and discovered that the wiring within the fuse box was melting due to the fuel pump relay. The contact went to an independent mechanic where she purchased jump wire cables and fuses. Her father repaired the vehicle and the vehicle resumed normal driving operation. Recently, while her son was stopped at a stop light, the vehicle began shaking and shut-off without warning. Her son was able to restart the vehicle however, the failure returned soon after start-up. Upon inspection, the contact discovered that the replacement wires had started melting. Despite the failure, the contact's son was able to drive the vehicle home where it remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

    NHTSA complaint 11430425
  2. Filed Mar 5, 2019Failure Mar 4, 2019Renton, WAFuel/propulsion system

    FUEL PUMP RELAY FAULTY RESULTING IN HESITATION STALLING WHILE IN MOTION OR INABILITY IT START WHILE STATIONARY.

    NHTSA complaint 11184370
  3. Filed Feb 9, 2019Failure Nov 14, 201887,000 milesMilaca, MNUnknown or other

    NOT STARTING , STALLS, THEY SAID THE TIPM 1500.00 REPAIR. SAFETY ISSUE.

    NHTSA complaint 11175912
  4. Filed Dec 14, 2018Failure Jun 16, 2018Pueblo, COElectrical system

    SLIDING DOORS WILL OPEN AUTOMATICALLY AS I'M DRIVING. HEATER STAYS STUCK ON ON. WHILE DRIVING THE VAN WILL SHUT OFF. ITS A SAFETY ISSUE WHEN I HAVE 4 SMALL CHILDREN IN THE VAN WITH ME.

    NHTSA complaint 11161449
  5. Filed Aug 8, 2018Failure Aug 1, 201899,158 milesArlington, TXEngine, Fuel/propulsion system

    WHILE COMING TO A RED LIGHT THE ENGINE JUST STOP WITHOUT WARNING. THE VEHICLE WILL NOT START AFTER SEVERAL ATTEMPTS.

    NHTSA complaint 11118646
  6. Filed Jul 11, 2018Failure Jul 1, 2018Atlanta, GAElectrical system

    THE TIPN IS BAD. WE HAVE SEVERAL DODGE CARAVANS THAT HAVE THE SAME ISSUE.

    NHTSA complaint 11110812
  7. Filed Jun 19, 2018Failure Jun 19, 201835,000 milesPittsburgh, PAService brakes

    I BOUGHT THIS MINIVAN IN 2011. I DO NOT DRIVE MUCH SO IT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. NONETHELESS, I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 4 TIMES (MAYBE 5) SINCE I HAVE OWNED IT. I JUST HAD THEM REPLACED AGAIN IN NOVEMBER, AND YET 7 MONTHS LATER, I HAVE TO DO IT AGAIN. I HAVE ONLY PUT SOME 3,000 MILES ON IT SINCE THE LAST REPLACEMENT. SOMETHING IS SERIOUSLY WRONG. THE BRAKES BEGAN SQUEAKING AND VERY QUICKLY (LIKE A DAY OR TWO WITHOUT MY HARDLY DRIVING IT) TO THE ROTORS BEING GONE AS MY PEDALS ARE VIBRATING. I KNOW OTHERS ARE COMPLAINING ABOUT THIS HERE AND ALL OVER THE INTERNET. SOMETHING HAS TO BE DONE ABOUT THIS. IT IS A SERIOUS SAFETY ISSUE. NOT TO MENTION, INCREDIBLY COSTLY TO KEEP UP WITH THESE COSTS THAT I CANNOT AFFORD.

    NHTSA complaint 11102675
  8. Filed Jun 5, 2018Failure Feb 1, 2018280,000 milesAustin, TXElectrical system, Service brakes, Abs warning light

    TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING UNKNOWN SPEEDS WITH THE AIR CONDITIONER AND RADIO OPERATING, THE ABS AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 371-6863), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.

    NHTSA complaint 11100066
  9. Filed May 17, 2018Failure May 16, 2018Sioux City, IAElectrical system, Unknown or other

    REAR A/C EVAPORATOR IS BAD, NEEDING REPLACED. VEHICLE HAS 57000 MILES.

    NHTSA complaint 11096483
  10. Filed Jan 23, 2018Failure Jan 19, 201835 milesRoanoke, TXElectrical system

    AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY WAS DEAD. AFTER JUMPING OFF THE VEHICLE, IT RAN SMOOTHLY BUT I AM CONCERNED THIS WILL HAPPEN AGAIN.

    NHTSA complaint 11064375
  11. Filed Dec 28, 2017Failure Sep 13, 2017Marion, AREngine, Fuel/propulsion system, Power train

    THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK

    NHTSA complaint 11057094
  12. Filed Dec 9, 2017Failure Nov 30, 201740,500 milesBloomington, INVehicle speed control

    THE SPEED CONTROL FAILED TO TURN OFF WHEN THE CANCEL BUTTON WAS PRESSED. THE SPEED CONTROL WAS TURNED ON AND THE INDICATOR/LIGHT SHOWED THAT THE CRUISE CONTROL WAS WORKING. AS I APPROACHED A STOPLIGHT AT ABOUT 60 MPH, I PRESSED THE CANCEL BUTTON BUT NOTHING HAPPENED. AT THIS TIME I SAW THAT THE CRUISE INDICATOR WAS NOT SHOWING. I PRESSED THE CANCEL SEVERAL TIMES BUT THE CRUISE WAS STILL ENGAGED. I THEN TAPPED THE BRAKE AND THE CRUISE CONTROL DISENGAGED. FROM THIS TIME ON WHEN I TRIED THE CRUISE CONTROL IT WOULD SOMETIMES TURN ON AND SOMETIMES NOT. I TOOK THE VEHICLE TO THE LOCAL DODGE DEALER AND THEY REPLACED THE SWITCH. PROBLEM I SEE IS THAT THE CRUISE WAS ENGAGED, WITHOUT ANY INDICATOR LIGHT, AND WOULD NOT CANCEL.

    NHTSA complaint 11053622
  13. Filed Dec 8, 2017Failure Apr 10, 201792,000 milesLynbrook, NYEngine, Power train

    TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE THE WIN MODULE AND POWER TRAIN CONTROL MODULE WERE DETERMINED TO BE THE FAILED COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS THEN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 8/16/18*JB

    NHTSA complaint 11053502
  14. Filed Oct 4, 2017Failure Oct 4, 2017LOS Angeles, CAElectronic stability control (esc)

    MY VECHILE WAS NOT TURNING WE TRIED TO TURN IT ON SEVERAL TIME AND IT GIVES US A CLICKING SOUND AND THEN A FUEL SENSOR INDICATED . WHICH IT HAS GAS I DON'T KNOW WHAT WRONG WITH IT.

    NHTSA complaint 11031790
  15. Filed Sep 19, 2017Failure Oct 10, 201460,000 milesPinellas Park, FLAir bags, Electrical system, Electronic stability control (esc)

    TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKING LOT.

    NHTSA complaint 11024176
  16. Filed Sep 13, 2017Failure Oct 13, 201548,000 milesSantee, CAEngine

    TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START WITH NO WARNING. THE CONTACT MENTIONED THAT AT TIMES HE WOULD HEAR A CLICKING SOUND WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO CARL BURGER CHRYSLER JEEP DODGE RAM WORLD: 8355 HERCULES ST, LA MESA, CA 91942 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO DIAGNOSTIC TESTING WAS COMPLETED. THE CONTACT STATED THAT THE DEALER STATED THAT THE FAILURE WOULD HAVE TO OCCUR AT THE DEALER IN ORDER TO PERFORM A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

    NHTSA complaint 11023026
  17. Filed Jul 18, 2017Failure Apr 3, 201759,000 milesMemphis, TNElectrical system, Power train, Service brakes

    TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

    NHTSA complaint 11006096
  18. Filed Mar 23, 2017Failure Mar 21, 2017Coconut Creek, FLElectrical system

    ALL OF SUDDEN THE THE ENGINE FAILS TO RUN AFTER I HIT THE SWITCH TO THE CRANKING POSITION. AFTER MULTIPLE ATTEMPTS THE ENGINE WILL RUN. THIS HAPPENS A MULTITUDE OF TIMES. I'M AFRAID THE ENGINE WILL STOP ALL TOGETHER AND I CAN GET STRANDED IN THE MIDDLE OF NOWHERE. I'VE HAD THE CAM SENSOR CHANGED, BUT THE PROBLEM KEEPS GOING. NEED HELP ASAP. I USE MY VAN TO COMMUTE BACK AND FORTH TO MY JOB. HELP, PLEASE!

    NHTSA complaint 10967977
  19. Filed Feb 28, 2017Failure Feb 21, 2017116,000 milesQueens, NYEngine

    TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ACCELERATION, THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND ATTEMPTED TO START THE ENGINE. THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

    NHTSA complaint 10957532
  20. Filed Dec 2, 2016Failure Dec 1, 2016Palmyra, INFuel/propulsion system

    I REPLACED A FUEL PUMP BECAUSE MY VAN WOULD START ONLY AFTER EXCESSIVE CRANKS AND THEN WOULD NOT STAY STARTED. AFTER REPLACING UNIT, THE PROBLEM CAME BACK THE VERY NEXT DAY. MY MECHANIC WAS STUMPED SO HE WENT ON LINE TO FIND OUT THAT THIS PROBLEM IS ASSOCIATED WITH THE TIPM MODULE. THE SAME PROBLEM THAT OTHER DODGES HAVE AND IS COVERED UNDER A RECALL, THIS VAN IS NOT UNDER SUCH A RECALL, YET HAS THE SAME SYMPTOMS. I WOULD LIKE TO KNOW WHY? THIS IS A DANGER TO MY WIFE AND KIDS. THE FUEL PUMP RELAY WHICH IS THE PROBLEM COULD STOP AT ANY TIME WHILE THE CAR IS BEING DRIVEN AND CAUSE A SERIOUS ACCIDENT. PLEASE, DO SOMETHING SO THAT PEOPLE CAN BE SAFE WHILE DRIVING THIS CAR! *TR

    NHTSA complaint 10929584
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP14004 Defect petition, Electrical system
    Totally Integrated Power Module Failure
    Opened Sep 25, 2014, closed Jul 24, 2015
Source: NHTSA ODI investigations file.
Service bulletins

117 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 108463 Nov 18, 2025 · Service Bulletin/Repair Instructions
    PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
  • 108464 Nov 17, 2025 · Service Bulletin/Repair Instructions
    PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
  • 103617 Mar 20, 2025 · Service Bulletin/Repair Instructions
    STARTER - ENGINE
  • 9100456 Nov 27, 2024 · Service Bulletin/Repair Instructions
    Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 9100196 Jul 27, 2023 · Service Bulletin/Repair Instructions
    Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
  • 9003081 Apr 23, 2014 · Service Bulletin/Repair Instructions
    Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • 2400214 Apr 10, 2014 · Service Bulletin/Repair Instructions
    Setting Mode Is Selected And Headlamps Always Stay On
  • 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
    Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels…
  • 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • S2209000004 Apr 2, 2022 · Service Bulletin/Repair Instructions
    If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
  • 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
    Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels…
  • 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
    Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels…
  • 2303020 Nov 6, 2020 · Service Bulletin/Repair Instructions
    Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The …
  • 69920 Nov 11, 2020 · Service Bulletin/Repair Instructions
    Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2010-2017 Dodge Grand Caravan (RT)
  • 9002887 Feb 11, 2015 · Service Bulletin/Repair Instructions
    Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector…
  • 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • S1121000006RevA Aug 19, 2020 · Service Bulletin/Repair Instructions
    (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
  • S2008000113 Aug 1, 2020 · Service Bulletin/Repair Instructions
    No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
  • 9004206 Jun 22, 2022 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • S2008000113 Apr 17, 2021 · Service Bulletin/Repair Instructions
    No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
  • S2121000005 Apr 1, 2021 · Service Bulletin/Repair Instructions
    62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
  • 9004206 Apr 7, 2021 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • 9004009 Apr 7, 2021 · Service Bulletin/Repair Instructions
    Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built…
  • 2302414 Sep 19, 2014 · Service Bulletin/Repair Instructions
    Water In The Jack Storage Area This bulletin involves sealing the left side fascia support flange. The customer may describe water entering the jack storage compartment and/or a wet jack storage bag and/or wet jack storage compartment liner material.
  • 9002503 Sep 10, 2014 · Service Bulletin/Repair Instructions
    RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to in…
  • 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 08-042-14 Apr 23, 2014 · Service Bulletin/Repair Instructions
    Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
  • 24-002-14 Apr 10, 2014 · Service Bulletin/Repair Instructions
    Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When us…
  • 9003081 Apr 23, 2014 · Service Bulletin/Repair Instructions
    Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • Z5091195A May 4, 2016 · Service Bulletin/Repair Instructions
    RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module …
  • 08-042-14 Apr 23, 2014 · Service Bulletin/Repair Instructions
    Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
  • 24-002-14 Apr 10, 2014 · Service Bulletin/Repair Instructions
    Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When us…
  • 9003081 Apr 23, 2014 · Service Bulletin/Repair Instructions
    Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • 24-004-14 REV. A Jul 22, 2014 · Service Bulletin/Repair Instructions
    Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold reg…
  • R4880213A Jun 15, 2016 · Service Bulletin/Repair Instructions
    Shaft - Axle Half Note: The joint between the splines on the halfshaft and the hub and bearing is an interference fit. The halfshaft nut is to be used to draw the hub and bearing onto the halfshaft splines. This is particularly true if hub and bearing is…
  • 04-001-17 Mar 18, 2017 · Service Bulletin/Repair Instructions
    Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
  • 9003694 Mar 15, 2017 · Service Bulletin/Repair Instructions
    Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lo…
  • 9002523 Mar 27, 2013 · Service Bulletin/Repair Instructions
    05154214A$ - Hub & Bearing Assy - Front Before replacing this part for a noise issue, please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure" found in Star News #75, and in Service Manual. See DealerCONNECT>TechCONNECT>Service INF…
  • 05-002-13 Feb 22, 2013 · Service Bulletin/Repair Instructions
    Front Brake Judder And/Or Vibration This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors. Brake pedal pulsation, steering wheel shake and/or floor pan vibration …
  • 17-003-13 Feb 8, 2013 · Service Bulletin/Repair Instructions
    Noise From Rear Of Vehicle Over Uneven Surfaces At Low Speed This bulletin involves diagnosing a noise at the rear of the vehicle and if necessary, replacing the right and left rear shocks. The customer may experience a noise from the rear of the vehicle …
  • 21-012-12 REV. B Nov 29, 2012 · Service Bulletin/Repair Instructions
    Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed…
  • 1808515 Nov 11, 2015 · Service Bulletin/Repair Instructions
    This bulletin involves selectively erasing and reprogramming the Powertrain Control
  • 0803116 Mar 31, 2016 · Service Bulletin/Repair Instructions
    Hands Free Module Prompts Begin Erroneously.
  • 9004509 Mar 30, 2022 · Service Bulletin/Repair Instructions
    Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
  • 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • S2008000113 Rev. Apr 17, 2021 · Service Bulletin/Repair Instructions
    No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
  • S2121000005 Apr 1, 2021 · Service Bulletin/Repair Instructions
    62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
  • 9004206 Apr 7, 2021 · Service Bulletin/Repair Instructions
    Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one…
  • 23-037-20 Dec 5, 2020 · Service Bulletin/Repair Instructions
    Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The …
  • 23-030-20 Nov 6, 2020 · Service Bulletin/Repair Instructions
    Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The …
  • 69920 Nov 11, 2020 · Service Bulletin/Repair Instructions
    Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2010-2017 Dodge Grand Caravan (RT)
  • 23-030-20 Nov 6, 2020 · Service Bulletin/Repair Instructions
    Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The …
  • 69920 Nov 11, 2020 · Service Bulletin/Repair Instructions
    Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2010-2017 Dodge Grand Caravan (RT)
  • 9004300 Sep 9, 2020 · Service Bulletin/Repair Instructions
    Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.
Source: NHTSA manufacturer communications files.