Complaints over time
Complaints about the 2016 Dodge Caravan peaked in 2019, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Dodge Caravan
Minivan, FWD/Front-Wheel Drive. Owner complaints on file from Apr 15, 2019 to Jul 16, 2019.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2016 minivan
Severity index0.02016 minivans average 4.5
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2016 Dodge Caravan name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Dodge Caravan
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Dodge Caravan
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 16, 2019Failure Jun 21, 201934,000 milesTampa, FLUnknown or other
LOCKS FAIL TO DISENGAGE AND DOOR CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. MY CHILD HAD TO CLIMB OUT THROUGH THE DRIVER'S SIDE DOOR IN ORDER TO EXIT THE VAN. THIS POSES A DANGER DURING AN EMERGENCY. PLEASE ADVISE DODGE TO RECALL LOCK ACTUATORS ON CARAVAN MODELS. I RESEARCHED AND THIS SEEMS TO BE A PREVALENT COMPLAINT AMONG MANY DODGER OWNERS.
NHTSA complaint 11232509 - Filed Apr 15, 2019Failure Apr 12, 201933,000 milesEvanston, ILElectrical system
THE DRIVER SIDE SLIDING DONOR'S LOCK WAS STUCK. THE DOOR WOULDN'T OFTEN WITH THE KEY FOB OR MANUALLY UNLOCKING. I PRESSED THE FOB SEVERAL TIMES TRYING TO UNLOCK THE DOOR. I TRIED MANUALLY UNLOCKING THE DOOR AGAIN AND IT FINALLY UNLOCKED. MY TWO AND THREE YEAR WERE IN THE CAR AND I COULDN'T GET THEM UNBUCKLED FROM THEIR CAR SEATS. ANNOYING AS WELL AS UNSAFE. THE DOOR NOW MAKES A BUZZING/ RATTLING NOISE WHEN I PUT THE CAR IN DRIVE AND THE LOCKS AUTOMATICALLY LOCK.
NHTSA complaint 11196592
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
139 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 108463 Nov 18, 2025 · Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE - 108464 Nov 17, 2025 · Service Bulletin/Repair Instructions
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE - 103617 Mar 20, 2025 · Service Bulletin/Repair Instructions
STARTER - ENGINE - 9100456 Nov 27, 2024 · Service Bulletin/Repair Instructions
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure. - S1408000384 Jan 10, 2024 · Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On - 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 9100229 Sep 20, 2023 · Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. - 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 93120 Aug 30, 2023 · Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC - 93023 Aug 30, 2023 · Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) - 9100196 Jul 27, 2023 · Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used - 0700723 May 18, 2023 · Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant - 1804823 Apr 15, 2023 · Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK - S1408000384 Feb 14, 2023 · Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On - S2108000163 Jul 9, 2021 · Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration - S2109000004 Jul 6, 2021 · Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. - 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels… - 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one… - 68030378A Aug 10, 2016 · Service Bulletin/Repair Instructions
Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidati… - 68144206A May 11, 2016 · Service Bulletin/Repair Instructions
Caliper Assy - Rear Disc Brake For a broken or missing park brake lever return spring, replace only the spring PN68039257A$ as it is a serviceable part, do not replace the caliper assembly.~ - S2209000004 Apr 2, 2022 · Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. - 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels… - 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels… - 9003665 Oct 11, 2017 · Service Bulletin/Repair Instructions
Fuel Tank and Fuel Evap System Components 1) For JK MIL On ? P0441: Before replacing this part due to fault code P0441, check for restriction due to plastic over-flash in the Purge Hose Port of the Intake Manifold. If there is flash in the Purge Hose Por… - 2303020 Nov 6, 2020 · Service Bulletin/Repair Instructions
Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The … - 70324 Nov 25, 2020 · Service Bulletin/Repair Instructions
Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan (RT) (Rev. A) - 69920 Nov 11, 2020 · Service Bulletin/Repair Instructions
Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2010-2017 Dodge Grand Caravan (RT) - S1908000102 Nov 5, 2020 · Service Bulletin/Repair Instructions
(Rev. A) Power Inverter Load Ratings - 05152029 Sep 7, 2016 · Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colore… - 2301720 Jun 4, 2020 · Service Bulletin/Repair Instructions
Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emit a loud buzzing … - S2008000093 Jun 30, 2020 · Service Bulletin/Repair Instructions
Blind Spot Or Park Assist Warnings, False Activation - 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one… - S1121000006RevA Aug 19, 2020 · Service Bulletin/Repair Instructions
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns - S2008000113 Aug 1, 2020 · Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle - S2108000163 Jul 9, 2021 · Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration - S2109000004 Jul 6, 2021 · Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. - 9004206 Jun 22, 2022 · Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one… - 9004386 Jun 9, 2021 · Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content - S2008000113 Apr 17, 2021 · Service Bulletin/Repair Instructions
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message - S1608000226 Apr 17, 2021 · Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process - S16080002261 Apr 16, 2021 · Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process - S1821000001 Apr 16, 2021 · Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders - S2121000005 Apr 1, 2021 · Service Bulletin/Repair Instructions
62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair - 9004206 Apr 7, 2021 · Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one… - 9004009 Apr 7, 2021 · Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built… - 9004206 Mar 9, 2022 · Service Bulletin/Repair Instructions
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one… - 68030378A Aug 10, 2016 · Service Bulletin/Repair Instructions
Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidati… - 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100419 Nov 20, 2019 · Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 1808919 Nov 1, 2019 · Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK - 02-006-17 Jun 1, 2017 · Service Bulletin/Repair Instructions
Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven … - 9003357 Jun 21, 2017 · Service Bulletin/Repair Instructions
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using… - 9003413 Jun 14, 2017 · Service Bulletin/Repair Instructions
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis… - 9003109 Jun 7, 2017 · Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation … - RL305553A Jun 1, 2016 · Service Bulletin/Repair Instructions
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home P… - 05064358A Jun 1, 2016 · Service Bulletin/Repair Instructions
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed wi… - 02-002-16 Apr 27, 2016 · Service Bulletin/Repair Instructions
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center. - 08-057-16 May 3, 2016 · Service Bulletin/Repair Instructions
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically upda…
Source: NHTSA manufacturer communications files.