Complaints over time
Complaints about the 1997 Dodge Durango peaked in 2004, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1997 Dodge Durango
Pickup, gasoline, built in United States. Owner complaints on file from no date to no date.
Recall campaigns covering this model year0260k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
0% of complaints about the 1997 Dodge Durango name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 1997 Dodge Durango
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1997 Dodge Durango
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Jan 9, 2006Failure Nov 23, 2005Honor, MISuspensionFire
1999 DODGE DURANGO LEFT FRONT WHEEL ASSEMBLY CAUGHT ON FIRE WHILE DRIVING. *TS THE CONSUMER STATED HE HAD SOME SUSPENSION WORK DONE ON NOV 21, 2005. *JB
NHTSA complaint 10147576 - Filed Dec 15, 2004Failure Nov 25, 2004Bethel, MNCruise control
CRUISE CONTROL WAS ON WHEN VEHICLE UNEXPECTEDLY ACCELERATED ON ITS OWN. CONSUMER HAD TO STOMP ON ACCELERATOR IN ORDER TO STOP VEHICLE FROM INCREASING SPEED FOR THE SECOND TIME IN A WEEK. CONSUMER WILL CONTACT MANUFACTURER.*AK......WHEN CRUISE CONTROL STUCK CONSUMER TURNE DIT OFF AND VEHICLE CONTINUED TO ACCELERATE TO 79 MPH BEFORE GETTING ACCELERATOR UNSTUCK. *AK
NHTSA complaint 10103798 - Filed Mar 2, 2004Failure Jan 16, 2004Richmond, VALower ball joint, Upper ball joint
THE DEALER REPLACED THE UPPER BALL JOINTS TWICE. NOW THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *LA
NHTSA complaint 10055271 - Filed Jul 10, 2000Failure Jun 15, 2000SEA Cliff, NYService brakes, Antilock/traction control/electronic limited slip
BRAKE FAILURE INTERMITTENTLY WHEN APPLYING BRAKES IN HEAVY TRAFFIC WITH A/C ON, CAUSING PEDAL TO HARDEN BRIEFLY AND RESUME AGAIN. DEALER CONTACTED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
NHTSA complaint 865133
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- EA03023 Engineering analysis, Suspension
UPPER BALL JOINT SEPARATION
Opened Nov 19, 2003, closed Feb 11, 2005 - PE02082 Preliminary evaluation, Seat belts
SAFETY BELT CINCHING LATCH PLATE
Opened Nov 6, 2002, closed Apr 23, 2003
Source: NHTSA ODI investigations file.
Service bulletins
10 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order ki… - 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
Valve Body. These may cause over drive cycling. - 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. - 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit …
Source: NHTSA manufacturer communications files.