Complaints about the 2003 Dodge Durango peaked in 2004, with 63 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Sep 25, 2002 to Jul 18, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 08E-064 | Oct 20, 2008 | Due to a specification error, the rotor pilot for the hub unit may be too long | Suspension | 2,805 | Part replacement |
| 06V-339 | Sep 7, 2006 | On certain sport utility vehicles equipped with front bench seats only, if fluid is spilled from the floor mounted cup holder, an unused console… | Electrical system | 35,103 | Repair or modification |
| 06E-024 | Mar 15, 2006 | Certain replacement k&n fuel performance kits, p/nos. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, and 57-1530 | Engine and cooling | 44,386 | Repair or modification |
| 04V-596 | Dec 21, 2004 | On certain sport utility vehicles and pickup trucks equipped with four-wheel drive (4x4), if moisture leaks into the front suspension upper ball… | Suspension | 592,707 | Part replacement |
| 04V-216 | May 5, 2004 | On certain pickup trucks and sport utility vehicles, the windshield wiper module motor may be susceptible to water intrusion that could cause… | Visibility and wipers | 320,188 | Part replacement |
| 02V-322 | Dec 2, 2002 | On certain pickup trucks, the central timer module (ctm) has an improperly sized circuit board trace that could potentially cause the right… | Lighting | 3,640 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
339 complaints on file, page 1 of 17.
The seatbelt is locking up and won't pull out for the driver and the front passenger.
NHTSA complaint 11751252The obd reader on my 2003 Durango brings up code for central timing module and eeprm checksum error were the safety recall is in order but the vin number is not in the list of recall. It has all the specification of recall but vin number isn't in the list of recalls. I'm driving around in a unsafe vehicle due to manufacturing error that my vin number is the only thing why they won't fix it. Why do they not care if I kill myself or others from this that the recall is
NHTSA complaint 11673302Clogged or leaking A/C drain hose. This hose is responsible for draining condensation from the A/C evaporator, the condensation pools in large quantity on the passenger floorboard. This constitute a hazard for the electrical systems near it and a risk of corrosion not to mention potential toxic mold and basically the car self flooding. A few videos document the issue and it is due to bad design where the drain hose is oriented upward and/or the seal blocking water from penetrating the passenger cabin is cracked or falls away in time. Cars from 20+ years ago like my Dodge Durango would certainly experience a degradation of such a seal. The seal itself is very difficult to get to but the issue is pressing. This is an example of a video documenting the issue where the narrator describes this as bad design. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11603935The contact owns a 2003 Dodge Durango. The contact stated that the battery had been replaced after being drained due to an unknown electrical failure. The contact stated that while the vehicle was parked, the alarm would inadvertently sound while the vehicle was turned off. Additionally, the lights would flash on and off intermittently. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that she was able to restart the vehicle however, the vehicle would only restart while in Neutral. The local dealer was notified of the failure and informed the contact that the vehicle would be an out of pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
NHTSA complaint 11456631TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2003 DODGE DURANGO. THE CONTACT STATE THAT WHILE HIS MOTHER WAS DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITHOUT WARNING TEMPORARILY AND THEN RETURNED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 867-5907) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
NHTSA complaint 11382937TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED BACK TO THE RESIDENCE. THE LOCAL DEALER ST. LOUIS AUTO SALES LOCATED AT 2727 DELMAR BLVD, ST. LOUIS, MO 63103, WAS CONTACTED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 226,000.
NHTSA complaint 11377928HELLO YESTERDAY I LEFT WORK WASN'T IN MY TRUCK FOR 5 MINUTES AND IT STARTED SMOKING WHITE SMOKE CAME OUT AND I SEEN ANTIFREEZE SPRAY EVERYWHERE I DON'T KNOW IF THE ENGINE LOCKED ON ME OR THE HEAD GASKET IS BLOWN EITHER WAY WHAT CAN I DO ABOUT THIS ALSO BEFORE THIS HAPPENED WHEN IT RAINS MY TRUCK WILL SPIN IT SCARED THE HELL OUT OF ME WHEN I WAS DRIVING TO WORK BUT THIS ONLY HAPPENS WHEN IT RAINS THE TIRES LOOK GOOD
NHTSA complaint 11341817THE DRIVERS SIDE WHEEL, HUB ASSEMBLY AXLE BEARING FRONT SUSPENSION BROKE OFF. COMPLETELY BROKE OFF. EXTREMELY DANGEROUS AND SERIOUSLY DANAGED
NHTSA complaint 11322213I PURCHASED MY VEHICLE 10/2019. SINCE THEN I HAVE TAKEN TO REPAIR SHOP FOR VEHICLE STALLS WHEN COMING TO A STOP OR AT A STOP, LET ALONG WHEN SLOWING FOR A STOP. THEN RPM'S DROP! I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES DUE TO THIS, WITH MY CHILDREN AND GRANDCHILDREN IN CAR!!! THE SHOP I'VE TAKEN TO CAN NOT FIND OUT WHY THIS IS HAPPENING. GRANTED WE TRIED REPLACING HOSES, VALVE GASKETS TUNE UP. I FEEL THERE SHOULD BE A RECALL TO FIND AND FIX THIS BEFORE A SERIOUS INJURY HAPPENS. THIS HAS ALSO HAPPENED AS I WAS DRIVING AND I HAD TO PUT IN NEUTRAL TO RESTART. THE STREETS AND ROADS I HAVE TO TRAVEL ARE USUALLY ALWAYS BUSY. ALSO THE VEHICLE WHEN STOPPING THE FRONT DRIVER AND PASSENGER SEATS SLIDE BACK AND FORTH, THEY ARE NOT WHAT I WOULD CALL SAFE... FOR I BELIEVE THE RULES ARES TO CHECK MIRRORS, ADJUST SEATING, WEAR SEAT BELTS TO ENSURE THAT YOU WILL BE DRIVING SAFELY. I COULD BE WRONG BUT I'M PRETTY POSITIVE. NEEDS FIXING NOW!! THE OTHER ISSUE IS THE HOSES... THEY SEEM TO FALL OFF AND I TAKE INTO SHOP JUST TO HEAR ITS THE HOSE AGAIN. NOT COUNTING NUMEROUS OTHER ISSUES LIKE WINDOWS NOT ROLLING DOWN SOME DAYS, REAR HEATER DOESN'T WORK UNLESS THE FRONT HEATER IS OFF. I'VE ALWAYS BEEN A DODGE FAN BUT I THINK WITH ALL THESE ISSUES WITH THIS VEHICLE I'LL BE CHECKING OUT OUT DODGE AND MOVING TO SOMEONE THAT ACTUALLY DOESN'T HAVE OVER 6 RECALLS ON THE VEHICLES AND MULTIPLE OTHER COMPLAINTS LIKE DODGE HAS HAD AND THAT I'VE JUST READ.
NHTSA complaint 11297845TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT HEARD A POPPING SOUND AND FELT IT THROUGH THE DRIVESHAFT. IN ADDITION, THE TWO FRONT TIRES WERE WORN ON THE INSIDE TREAD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055, (386) 755-3444) TO VERIFY THE DIAGNOSIS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 164,297.
NHTSA complaint 11288916I WAS DRIVING ALONG WHEN ALL LIGHTS INSIDE AND OUT STARTED TO FLASH ON AND OFF AT A VERY FAST RAT. THE CAR CONTINUED TO DRIVE OK. EVER SINCE THESE LIGHTS CONTINUE TO FLASH. I HAVE TALKED TO A FEW MECHANICS AND HAVE HAD DIFFERENT IDEAS. I CAN'T INVEST A FEW HUNDRED DOLLARS ON MAYBE S. PLEASE HELP. MILLAGE IS 126000
NHTSA complaint 11281410AIR BAG LIGHT STAYS 'ON ' ON DASHBOARD, HAD TO TAKE TO SERVICE STATION TO GET IT CHECKED OUT , THEY TOLD ME TO CHECK IF THERE WERE ANY RECALLS FOR THIS ISSUE . ALSO THE CHECK ENGINE LIGHT STAYS ON , CODE IS FOR EVAP LEAK , CHANGED THE GAS CAP , CHECKED HOSES , LIGHT REMAINS AFTER BEING CLEARED.
NHTSA complaint 11150803TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV, (702) 963-8000) WHERE IT WAS DIAGNOSED THAT THE BODY MODULE COMPARTMENT NEEDED REPLACEMENT; HOWEVER, THE PART WAS NO LONGER MANUFACTURED. THE DEALER STATED THAT THE PART COULD BE PURCHASED ONLINE AND THEY WOULD BE ABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 11104724THE STEERING COLUMN CONTAINS A UNIVERSAL JOINT WHICH CLICKS WHENEVER MAKING A TURN AND CAUSES THE STEERING WHEEL TO BIND AND THEN RELEASE SUDDENLY WHICH CAUSES A DEGREE OF CONFUSION AND IF NOT REPAIRED COULD CAUSE A MAJOR ACCIDENT THROUGH THE COMPLETE LOSS OF CONTROLL OR THE VEHICLE BY SEPARATION OF THE STEERING COLUMN. THIS CLICKING, BINDING AND SUDDEN RELEASE WITH A DEGREE OF CONFUSION HAPPENS AT ALL SPEEDS INCLUDING WHILE SITTING STILL!
NHTSA complaint 11080873TAKATA RECALL SAID VEHICLE HIT ANOTHER VEHICLE THAT IMPROPERLY PULLED ACROSS THE HIGHWAY IN FRONT OF MY 2003 DODGE DURANGO. THEREWAS A DISABLING ACCIDENT IN WHICH THE AIR BAGS EXPLODED AND BURNED,PARTIALLY, THERE IS A POLICE REPORT AS WELL AS MEDICAL AND PHOTO DOCUMENTATION.
NHTSA complaint 11062838THIS ISSUE HAPPENS RANDOMLY: VEHICLE IS PARKED: POWER DOOR LOCKS DO NOT WORK YOU HAVE TO MANUALLY UNLOCK ALL DOORS, VEHICLES STARTS FINE BUT "SERVICE 4X4" APPEARS ON THE CLUSTER, ALL DOME LIGHTS STAY ON, CLUSTER LIGHTS (GAGE'S ETC.) DO NOT LIGHT UP, NO EXTERIOR LIGHTS WORK (I.E HEADLIGHTS, PARKING LIGHTS, BRAKE AND SO ON). VEHICLE WILL NOT RETURN TO NORMAL STATE UNTIL I DISCONNECT THE BATTERY AND RECONNECT. IT HAS HAPPENED MULTIPLE TIMES ON DIFFERENT DAYS. SOMETIMES IT WILL HAPPEN WITHIN A DAY OF EACH INSTANT, OTHER TIMES IT WILL GO A MONTH AND THEN DO IT AGAIN.
NHTSA complaint 11003484"TAKATA RECALL"ON JANUARY 2017 MY 2003 DODGE DURANGO. BECAME A BLAZE UNDER MY CARPORT. ATTACH TO MY HOME. CAUSING A TOTAL LOSS TO MY HOME AND VEHICLE. I PURCHASED MY VEHICLE APRIL OF 2003 BRAND NEW. AT LIBERTY CHRYSLER DOGGE JEEP. IN HINESVILLE GEORGIA. THIS HAPPENED AT APPROXIMATELY 1:25 A.M. ON THE MORNING OF JANUARY 27TH. THE VEHICLE HAD NOT BEEN DROVEN SINCE A PROMPTLY 9 THE NIGHT BEFORE. AFTER THE FIGHT ILEARN THAT THERE WAS A RECALL ON THE YEAR OF THIS VEHICLE. THIS IS THE RECALL# 06V339000. I WAS NEVER MADE AWARE OF THIS RECALL BY MAIL OR PHONE.
NHTSA complaint 10992402REAR AIR DONT WORK FROM HEAT TO COLD . TURN HEAD LIGHTS ON THE PARKS LIGHTS DONT WORK
NHTSA complaint 10983155TL* THE CONTACT OWNED A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE TRAVELED DOWN INTO AN EMBANKMENT, STRUCK TWO SMALL TREES, AND COLLIDED WITH A LARGER TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE COLLAPSED UNDER THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA complaint 10978822REPORTING CRASH AND RESULTING FIRE OF VEHICLE FOR SAFETY INVESTIGATION. PLEASE INQUIRE OF OAKLAND COUNTY SHERIFF FOR ADDITIONAL INFORMATION THE CRASH OCCURRED ON M-24, NEAR OAKWOOD RD., AT 12:17 A.M. ACCORDING TO AN INFORMATION SHEET RELEASED BY THE OAKLAND COUNTY SHERIFF'S OFFICE, A 2006 CHEVROLET IMPALA, DRIVEN BY A 28-YEAR-OLD SANDUSKY, MICHIGAN WOMAN, WAS HEADED SOUTH IN THE NORTHBOUND LANES OF M-24 WHEN IT HIT A 2003 DODGE DURANGO. THE DURANGO WAS DRIVEN BY A 19-YEAR-OLD OXFORD TOWNSHIP WOMAN. 'ALCOHOL USE BY THE DRIVER OF THE CHEVROLET IS BELIEVED TO BE A FACTOR IN THIS CRASH,' THE INFORMATION SHEET STATED. 'A SEARCH WARRANT FOR BLOOD WAS OBTAINED AND RESULTS ARE PENDING.' FOLLOWING THE IMPACT, THE DURANGO FLIPPED ONTO ITS SIDE AND CAUGHT FIRE, HOWEVER, TWO CITIZENS WERE ABLE TO EXTRICATE THE DRIVER FROM THE VEHICLE, ACCORDING TO THE SHERIFF'S OFFICE
NHTSA complaint 10938963Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.