Complaints about the 2009 Dodge Durango peaked in 2013, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4x2, built in United States. Owner complaints on file from Dec 1, 2010 to Mar 14, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-021 | Jan 9, 2018 | In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant…Do not drive | Airbags | 328,177 | Part replacement |
| 16V-947 | Dec 22, 2016 | Affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could…Do not drive | Airbags | 12,691 | Part replacement |
| 16V-352 | May 24, 2016 | Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly PlantDo not drive | Airbags | 4,648,270 | Part replacement |
| 13V-038 | Feb 6, 2013 | Rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange | Powertrain | 278,674 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
12 complaints on file, page 1 of 1.
BRAKE BOOSTER WHEN THE WEATHER IS COLD, THERE IS A LOUD CLICK AT THE BRAKE PEDAL, FOLLOWED BY AN AIR PUMP SKINS AT THE FIREWALL WHEN CAR COMES TO A STOP. SOMETIMES THE BRAKE USE IS DEFINITELY REDUCED.
NHTSA complaint 11079060I TOOK MY CAR IN FOR A RECALL ON MY DRIVER'S SIDE AIRBAG. BEFORE THEY STARTED TO DO THE WORK THEY SAID THEY WERE NOT RESPONSIBLE FOR ANY DAMAGE TO MY CAR BECAUSE IT WAS AN OLDER MODEL. I AM VERY UPSET THAT I TOOK MY CAR IN FOR SAFETY REASONS AND THEY COULD DAMAGE MY CAR IN THE PROCESS! HOW UNFAIR ON THE PART OF THE CONSUMER TO MAKE THEM PAY FOR POSSIBLE DAMAGE WHEN THEY ARE TAKING THEIR CAR IN FOR SAFETY REASONS! AND DODGE DOESN'T BELIEVE IN THE INTEGRITY OF THEIR OWN PRODUCT AT THE SAME TIME! THIS NEEDS TO BE ADDRESSED BY THE NHTSA!
NHTSA complaint 10949078TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10946145TAKATA RECALL, TAKING MUCH TOO LONG TO FIX OR GET PARTS. NOW THAT TAKATA HAS FILED BANKRUPTCY, I QUESTION WHETHER I'LL EVER SEE MY RECALL COMPLETED. I WANT OUT OF THIS POTENTIAL DEATH TRAP BUT CAN'T TRADE OR SELL UNTIL RECALL IS COMPLETE, I'M LOOSING MONEY EVERY DAY I HAVE TO KEEP DRIVING IT. HELP, I WANT SOME KIND OF COMPENSATION. WHO DO I NEED TO TALK TO TO GET SOME ACTION ON THIS MATTER?
NHTSA complaint 10908472TL* THE CONTACT OWNS A 2009 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE FUEL TANK WOULD NOT FILL UP PROPERLY. THE CONTACT STATED THAT IT TOOK 45 MINUTES FOR THE FUEL TANK TO BECOME FILLED. THE VEHICLE WAS DIAGNOSED AS HAVING A SCREEN INSIDE THE FUEL TANK THAT WAS FILLED WITH PARTICLES, WHICH BLOCKED THE FUEL FROM ENTERING THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE GAS TANK RUSTED, DUE TO THE GAS LEAK. UPDATED 10/04/16. *JB
NHTSA complaint 10887858THE TRUCK SUSPENSION SQUEAKS REALLY BAD AND NO OTHER VEHICLES I KNOW DOES THAT
NHTSA complaint 10767571TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DEVELOPED AN OIL LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE TRANSMISSION OIL COOLER FAILED. THE MECHANIC TRIED TO ORDER THE PART, BUT IT WAS ON BACK ORDER BECAUSE THIS HAD BEEN A WIDE SPREAD ISSUE. THE MANUFACTURER STATED THAT THEY WOULD SEND THE PART ONCE IT BECAME AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,527.
NHTSA complaint 10723234OVER THE YEARS , MY VEHICLE AD LOST TEMPORARY STEERING CONTROL WHENEVER I AM MAKING A RIGHT TURN ONTO A STREET AND THERE IS STANDING WATER. THIS HAS HAPPENED AROUND FIVE TIMES WITHIN THE LAST THREE TO FOUR YEARS.I KEEP MY FOOT IN THE GAS AN STEERING CONTROL WOULD RETURN . *TR
NHTSA complaint 10644124TL* THE CONTACT OWNS A 2009 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE DRIVER'S SEAT WAS ENGULFED IN FLAMES. THE ENTIRE DOOR PANEL WAS MELTED. THE CONTACT EXTINGUISHED THE FIRE. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO PERFORM A BRIEF INSPECTION OF THE VEHICLE. THE INSPECTOR STATED THAT THE FIRE UNDOUBTEDLY ORIGINATED FROM THE DRIVER'S SEAT MOTOR CONTROL SWITCH, WHICH MOVES THE SEAT. THE CHRYSLER ENGINEERS REVIEWED THE INSPECTOR'S REPORT AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE YEAR OF THE VEHICLE AND THE NUMBER OF YEARS THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
NHTSA complaint 10631938THE MOTHER OF MY CHILD OWNS A 2009 DODGE DURANGO THIS IS A NICE TRUCK BUT HAS SOME ISUES RACING IDLE TODAY IT STALLED AT 70 MILES MPH ON THE HIGHWAY BAD GAS MILIEGE I HAVE DONE SOME RESEARCH ABOUT IT FOUND THEIR IS AN ISUE WITH EITHER ELECTRICAL OR THROTTLE BODY CLEANING. I READ COMPLAINTS ALL OVER NOBODY OR NOTHING TAKES CARE OF IT SHE ALSO HAD AN ACCIDENT WITH THE TRUCK BECAUSE AT STOP LIGHT SHE SAID THE TRUCK IDLE RACED TO FOUR THOUSAND RPM AND TOOK OF ON ITS OWN HIT FIVE CARS BEFORE IT STOPED. HER FOOT WASENT EVEN NEAR GAS PEDAL I REALLY THINK ITS TIME TO DO SOMETHING ABOUT IT BEFORE SOMEONE IS KILLED
NHTSA complaint 10510512WHILE FILLING VEHICLE WITH GASOLINE THE TANK OVERFLOWED WHEN THE PUMP CLICKED OFF. GASOLINE RAN DOWN THE SIDE OF THE TRUCK AND ONTO THE GROUND. HAS NOW HAPPENED SEVERAL TIMES, SAME ISSUE AS FOUND IN EARLIER MODEL GEN 2 DURANGO'S. *TR
NHTSA complaint 10508405TL*THE CONTACT OWNS A 2009 DODGE DURANGO HYBRID. THE CONTACT TURNED THE VEHICLE ON AND ONCE THEY PUT THE VEHICLE INTO PARK, THE VEHICLE ACCELERATED. THE INSTRUCTIONS STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO DRIVE WITHOUT THE BRAKES BEING PRESSED. THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO WAS ONLY ABLE TO CONTROL THE STEERING WHEEL WITH MINIMAL ABILITY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO THE GARAGE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD BE INSPECTED BY AN ENGINEER, BUT THAT HAD NOT HAPPENED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
NHTSA complaint 10368560Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.