2011 Dodge Durango

800 complaints on file, page 1 of 40.

1. Filed Sep 25, 2026Failure Sep 23, 202668,000 milesHuntingdon Valley, PAEngine

   The contact owns a 2011 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was an engine misfire with a ticking sound coming from the engine. The vehicle was taken to the dealer and the dealer confirmed that the failure was associated with a previous issue with the left side of the engine. The vehicle was scheduled to be repaired by the dealer. The contact stated that the failure persisted after a previous engine repair and that the failure persisted. The contact was concerned that the manufacturer was aware of the failure and covered the repair under a warranty instead of replacing the engine. The manufacturer was made aware of the failure via the telephone. The contact was referred to the dealer for assistance. The approximate failure mileage was 68,000.

   NHTSA complaint 11766947
2. Filed Sep 23, 2026Failure Sep 21, 2026191,000 milesDothan, ALService brakes, Hydraulic

   The contact owns a 2011 Dodge Durango. The contact stated that while driving 40 MPH, the brake pedal became extremely firm however, the contact was able to avoid a crash and pulled over to the shoulder. The brake was inoperable. The traction icon was displayed with the vehicle with the wiggly lines. The vehicle was restarted moments later. The contact was able to drive to the residence. The Police were on the scene and attempted to assist. There was sulfur and a burned odor after the failure. The vehicle was driven to the local dealer, and the failure was confirmed and was associated with the brake booster. The brake booster was losing vacuum pressure. The brake booster was destroyed by water internally. The manufacturer recall customer service was contacted and confirmed there was no warranty on the vehicle. The vehicle was repaired in 2018 under recall T59. The approximate failure mileage was 191,000.

   NHTSA complaint 11766462
3. Filed Aug 25, 2026Failure Aug 3, 2026240,000 milesHephzibah, GAElectrical system

   The contact owns a 2011 Dodge Durango. The contact stated that while reversing into a parking space, the vehicle shut off and failed to restart. The vehicle was towed to a dealer, where the fuel pump relay was replaced under NHTSA Campaign Number: 19V813000 (Electrical System); however, the failure persisted. The vehicle was then towed to an independent mechanic, who replaced the fuel pump; however, the failure persisted. The mechanic informed the contact that power was reaching the relay but not exiting the relay, and the contact was referred to the dealer for assistance. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V530000 (Electrical System) by another dealer who incorrectly rewired the vehicle. The dealer informed the contact that a diagnostic fee was required to perform a diagnostic test. The contact informed the dealer that the vehicle had been operable until recently. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

   NHTSA complaint 11759386
4. Filed Jun 19, 2026Failure Jun 18, 2026Carson City, NVElectrical system, Engine

   Car shut off whike driving and couldn't control the vehicle

   NHTSA complaint 11745183
5. Filed Jun 15, 2026Failure Jul 4, 2025182,000 milesCarnation, WAElectrical system

   The contact owns a 2011 Dodge Durango. The contact stated that the vehicle stalled while starting the vehicle. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the failure was like the failure listed in the recall notification. The contact stated the local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000.

   NHTSA complaint 11744294
6. Filed May 25, 2026Failure May 22, 2026Ontario, CAElectrical system, Engine, BodyFire

   To whom it may concern, On [XXX] at around [XXX] PST, I was taking my car to get a car wash at Quick Quack Car Wash located in [XXX] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the multiple cars and near the entrance of this car wash, while this car was in fire I ran inside and asked the personnel for a fire extinguisher, to consume the flames coming out of the hood, as I was extremely concerned about the safety and personnel of this location. As soon as I got the extinguisher, I ran towards the car and started spraying powder everywhere I saw flames coming out from top of the hood and under the car, as flames and melted material dropped down from under the car. When I saw the flames got contained, I saw a water hose near the entrance in which I went and turn on and ran to continue pouring water into the engine bay compartment in order to make sure the fire was fully contained. All I could say is that I was very scared and extremely worried that this car could explode in front of this business with all the people working there. As soon I put the fire out, my friend help me push it out of the way into the much larger empty parking lot in order for the business to continue to conduct their business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11739932
7. Filed Nov 8, 2025Failure Nov 3, 2025Goose Creek, SCService brakes

   Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad

   NHTSA complaint 11698315
8. Filed Sep 5, 2025Failure Aug 22, 2025260,000 milesVirginia Beach, VAEngine and engine cooling

   The contact owns a 2011 Dodge Durango. The contact stated that upon starting the vehicle, the engine overheated after idling for 10 minutes. A mobile mechanic arrived at the residence and replaced the upper and lower coolant hoses and the thermostat; however, the failure persisted, and the coolant reservoir was significantly hot. A second mechanic diagnosed that the head gasket had failed. The vehicle was not repaired. The vehicle was taken to another mechanic to be diagnosed. The used car dealer where the vehicle was purchased was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 260,000.

   NHTSA complaint 11685364
9. Filed Aug 24, 2025Failure Aug 19, 2025Irving, TXFuel/propulsion system

   My car has had 2 repairs for fuel pump relay issues. 2014 and 2020. recently, I noticed while driving my car will stall while accelerating on the highway. I had to pull over into emergency lane 3 times during 1 trip before, because the car stalled while driving. Just recently I noticed and took videos/pictures of the car going 40 mph but the RPM moving sporadically between 0-7000. It has always felt like a fuel pump issue but dodge servicers does not know whats going on. There was never a warning light until it stalled recently. Red lightning bolt popped up. I have pictures if that also.

   NHTSA complaint 11682639
10. Filed Jul 4, 2025Failure Jun 28, 2025Waterford, CAElectrical system

    I was driving on the freeway and my battery light came on on the dash and lost power to engine and smelled electrical burning in the engine. Safely exited freeway and found the alternator was smoking really bad. Had to get the suv towed home.

    NHTSA complaint 11671200
11. Filed Jun 6, 2025Failure Jun 5, 2025Bowling Green, OHElectrical system, Wheels

    Orange car came on on dashboard after having the truck on cruise control and a car cut me off real close. The cruise control went off, the truck lost traction and it slipped while turning at a roundabout when it was raining.

    NHTSA complaint 11665212
12. Filed Jan 26, 2025Failure Jan 22, 2025Dearborn Heights, MIEngine, Steering, SuspensionCrash

    I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wheel. Definitely a scary experience. It is very hard to turn out of no where, as well it’s rare at times when it turns just a little smoothly. Also, once when first pulling off, it makes a consecutive clicking noise coming from or by the tires. When I give it acceleration while turning, as well, it makes that clicking sound. Then there’s just something about the engine or the drive train that sounds off. I’m still learning as I go about fixing what needs to be done.

    NHTSA complaint 11638640
13. Filed Aug 28, 2024Failure Aug 5, 2024210,000 milesFlorence, ALElectrical systemFire

    The contact owns a 2011 Dodge Durango. The contact stated while exiting her residential driveway, driving at an undisclosed speed, the contact stated that several warning lights illuminated. The contact stated that she heard a noise that came from the engine compartment. The contact stopped the vehicle. The contact exited the vehicle to perform an inspection under the hood. The contact stated that when the hood was raised, the contact noticed smoke and fire. The contact immediately closed the hood and the fire burned out. The vehicle was towed to the dealer where it was diagnosed with a failed alternator. The contact was advised that due to the failure and the fire, the PCM, the valve cover gaskets, the battery, and the alternator needed to be replaced. In addition, the contact was informed that due to the fire, the labels for the alternator were not visible. The vehicle was not repaired. The contact was informed of an unknown recall that had a similar failure description, however, the contact's VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 210,000.

    NHTSA complaint 11611380
14. Filed Jul 5, 2024Failure Jun 17, 2024Sacramento, CAEngine

    Chrysler has had a known issue with the ignition module nodes on its Dodge vehicles since 2013. However, they have failed to issue a recall on the 2011 and higher Dodge vehicles. My ignition module node is going out in my vehicle and the dealership will not recognize this as any kind of recall and is making me pay for the reprogramming and for the keys to be replaced in addition to a car rental. I am having to pay $800. This is a well-known and documented ongoing Nationwide safety issue. Dodge employees have received the attached bulletin making them aware of this known issue but has failed to initiate a recall. According to their attached safety recall report for previous Dodge years, The Ignition Node (WIN) Module on your vehicle may have unintentional movement of the Frequency Operated Button Ignition Key (FOBIK) from the “ON” to the “Accessory” position while driving. This could cause unintended engine shut off and increase the risk of a crash.

    NHTSA complaint 11599278
15. Filed Jun 11, 2024Failure Jun 5, 2024230,000 milesWilson, NCElectrical systemFire

    The contact owns a 2011 Dodge Durango. The contact stated that while driving at 20 MPH, the vehicle lost motive power. The contact's wife detected an abnormally strong smoke odor inside the vehicle. The windshield wipers were inadvertently activated, and the instrument panel flickered. The battery warning light was illuminated. The contact pulled over and noticed smoke coming from underneath the hood. The contact, his wife, and his mother-in-law were able to exit the vehicle safely. No injuries were sustained. The contact checked under the hood and saw flames coming from the alternator; however, the flames extinguished themselves before the firefighters arrived on the scene. A fire department report was filed. The vehicle was first towed to the contact's mother-in-law's residence, then to the dealer, where it was determined that the alternator had malfunctioned due to the age of the vehicle. The contact was informed that the alternator and battery needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

    NHTSA complaint 11593695
16. Filed Jun 2, 2024Failure May 27, 2024Philadelphia, PAEngine, Fuel/propulsion system, Steering

    Engine stopped while driving and steering was pulling to the right..was able to start back up and park it..has p0303 code..and p0300 code pending...checked number 3 spark plugs. And engine seems to be burning oil..cleaned up spark plugs and white smoke is coming out driver side exhaust pipe..will try changing pvc valve next..

    NHTSA complaint 11591992
17. Filed Apr 26, 2024Failure Apr 25, 2024Myrtle Beach, SCElectrical system, Engine, Fuel/propulsion system

    This SUV has had 2 recalls for the same fuel system relay problem, And now after approximately 2or3 yrs ago, and now it's doing the same exact thing again, you'll be driving down the road and it will just shut off and a red lighting built will show up, lucky we had a safe place to pull off the road and get stopped, but this is a very dangerous situation for my wife and kids to be in

    NHTSA complaint 11585408
18. Filed Mar 27, 2024Failure Mar 20, 2024186,000 milesFlorissant, MOAlternator/generator/regulator

    The contact owns a 2011 Dodge Durango. The contact stated while driving at an undisclosed speed, the battery warning light illuminated, and the vehicle stalled. The vehicle failed to restart. The contact recharged the battery. The vehicle was taken to the dealer where it was diagnosed with failed alternator wiring and that the wiring harness needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was like NHTSA Campaign Number: 17V435000 (Electrical System), however, the VIN was not included. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 186,000.

    NHTSA complaint 11579791
19. Filed Jan 26, 2024Failure Aug 26, 2023148,000 milesHeflin, ALElectrical system

    The contact owns a 2011 Dodge Durango. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled into a parking lot and stated that smoke was entering the cabin of the vehicle. The contact exited the vehicle and raised the hood. The contact stated that there was smoke coming from the alternator. The contact stated that the alternator had melted in some areas. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 148,000.

    NHTSA complaint 11568006
20. Filed Oct 17, 2023Failure Jan 1, 2023Weippe, IDElectrical system, Engine, Unknown or other

    Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he could not see a problem. These cars have been notorious for electrical problems due to Totally Integrated Power Module. Fuel relay recall did not solve the issue.

    NHTSA complaint 11550407