2015 Dodge Durango

503 complaints on file, page 1 of 26.

1. Filed Aug 15, 2026Failure Aug 14, 2026Grantsville, WVElectrical system

   First we smelled a light burning smell from the vehicle while driving then the blower motor blew a fuse. The fuse was replaced immediately and we started the vehicle to try to get back home. We then got a dash alert on the vehicle saying that the rear passenger side tail lamp and turn signal was out and at that point our headlights went out while we were driving in the dark trying to get home. We almost crashed. Finally we found a place to pull off the road and at this point I checked the volt meter on the vehicle and it was rapidly surging and twitching up and back down to 14. Kind of flickering. We shut the vehicle off because we could smell something hot. I looked under the hood and the main braided ground wire that attaches the motor to the car body was completely gone. Burned to a powder like a blown light bulb filament and the fuse box under the hood was too hot to touch. It could have easily caught fire on us while driving or could have easily killed up when the lights went out. We called for someone to come pick us up and had to abandon the vehicle at this point. Today we contacted a mechanic and tow truck to come pick our vehicle up. I think this vehicle is having the same safety issue with the alternator that the previous models were having and I feel that it should be covered and fixed by the manufacturer. I will continue contacting over this matter until I get results. This put our lives in danger and were very lucky to be alive.

   NHTSA complaint 11757141
2. Filed Jun 29, 2026Failure Jun 26, 2026Kennewick, WASeats

   Driver headrest deployed without any accident. I was sitting in my car and the headrest made a loud bang and hit the back of my head causing me whiplash

   NHTSA complaint 11747251
3. Filed Apr 21, 2026Failure Mar 27, 2026Pittsburgh, PASeats

   03/27/2026 Driver headrest popped open while I was sitting in the driver's seat in my driveway for no reason. Other than a very load bang and a headache from being struck in the head, nothing else was damaged.

   NHTSA complaint 11732800
4. Filed Apr 16, 2026Failure Jan 12, 2026Novato, CAEngine

   Engine light came on, no warning. Took to garage to check diagnostic system, went through system, did some work and light went off. Week later, light back on..took back to garage - they documented all they saw within diagnostic system and sent me to dealer. There was no indication of failure, drove fine but dealer made appt. Did some research and found out this year/make/model had complete engine failure at low mileage. No recall ever made. 3.6L Pentastar V6. Dealer took apart manifold, ran compression test, intake/exhaust valves leaking, engine block flatness - had to replace engine block. No precipitation of this issue other than engine light. A complete engine failure without an accident, at low mileage and a known issue without a recall on a specific engine is quite concerning. I basically paid $14, 400 for a new engine where I could have bought a used Durango . My 2000 Durango had well over 100k miles when I donated to charity and purchased this 2015 in 2016 off lot as used with 22 miles on it. I am not sure how to reconcile this damage and out-of-pocket expense for a known issue when no recall was made. Did I buy a lemon? Given the same engine was put back in, will I have to replace again in another 50k miles? I feel like I am due some type of refund given this problem is a known problem but no recall was issued. Thankfully it did not overheat, blow the engine while driving or cause an accident given this issue was a ticking time bomb.

   NHTSA complaint 11731627
5. Filed Apr 3, 2026Failure Mar 31, 2026117,322 milesMillington, TNElectrical system, Engine, SeatsFire

   What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger and driver seat caught on fire spontaneously, engine or battery has also been dying/ malfunctioning, touch screen also has issues. Yes available for inspection. How was your safety or the safety of others put at risk? Almost burned by seat of if I didn’t smell a burning smell. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

   NHTSA complaint 11729015
6. Filed Mar 26, 2026Failure Mar 20, 2026Ludington, MIFuel/propulsion system

   The fuel pump system has failed. The vehicle will turn over but will not start, it tries to start but keeps dying out as it’s cranking over. My vehicle is the only means of transportation for myself and kids.

   NHTSA complaint 11727199
7. Filed Mar 24, 2026Failure Mar 24, 2026Brazil, INElectrical system, Suspension, Vehicle speed control

   I have not had an issue as of yet...but my insurance company has warned me of 4 recalls that are apparently active on my vehicle and told me to come to your site to verify, but it says there are zero recalls on my vehicle, so I am wary of what to do. I was told by a local mechanic that one of the things listed in the recalls was potentially a issue for me but I would need to take my vehicle to the dealership to have it rectified. I do not want to have to pay for something if it is truly on a recall! I have children and I want my vehicle to be safe not only for them, but for myself and all those on the road around me, please help me verify these recalls are not just unfounded! I will attach a screen shot of what my insurance says is being and needed recalled below!

   NHTSA complaint 11726600
8. Filed Mar 12, 2026Failure Mar 7, 2026Spring, TXSeats

   On Saturday, March 7, 2026 my husband was driving our 2015 Dodge Durango when the driver seat head rest popped out unexpectedly. There was no accident, no sudden breaking, no impact of any kind, no hitting bump in the road, etc. There was no serious injury or accident caused by this happening, however the sudden and unexpected occurrence caught my husband by surprise as he was driving and startled him. There were no warning lights or sounds. This was completely unexpected. The disengaged head rest is still in on the driver seat. This makes for a very uncomfortable position for the driver and should there be an accident, it could cause injury to the driver.

   NHTSA complaint 11723877
9. Filed Feb 17, 2026Failure Feb 2, 2026Hendersonville, TNAir bags

   Driving down the road on 2 different instances and the head rest deployed on its own fist the driver side next the passenger side. Can’t be reset the clip inside broke. Do accident at all.

   NHTSA complaint 11718446
10. Filed Jan 23, 2026Failure Jan 1, 2023N Bellmore, NYElectrical system, Unknown or other

    **Subject:** Request for Investigation – Dodge Durango Taillight Water Intrusion and Safety Hazard To Whom It May Concern, I am writing to formally request that the National Highway Transportation Administration (NHTSA) investigate a widespread and potentially dangerous manufacturing flaw affecting Dodge Durango vehicles. Both my vehicle and a significant number of other Dodge Durango owners have experienced a recurring issue where water enters the taillight assembly. This intrusion causes the taillights to malfunction, resulting in the lights going out unexpectedly. This defect not only compromises vehicle safety by reducing visibility and signaling capability, but also poses a risk of further electrical damage. In some cases, owners have reported concerns about potential electrical failures and even fire hazards due to water exposure within the taillight housing. Given the prevalence of this issue among Dodge Durango owners, I strongly urge the NHTSA to conduct a thorough investigation and require the manufacturer to address this defect. Importantly, any corrective action should be provided at no out-of-pocket cost to affected vehicle owners, as this is a clear manufacturing flaw that impacts safety and reliability. Thank you for your attention to this urgent matter. I look forward to your response and to seeing appropriate action taken to protect consumers and ensure vehicle safety. Sincerely, [XXX] [XXX] [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11712855
11. Filed Jan 17, 2026Failure Jan 9, 2026Colorado Springs, COPower train, Service brakes, Unknown or otherCrash

    2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehicle still moves. Rear wheels slide while front wheels roll. Occurred multiple times over several years, including a recent incident where a person was nearly struck. Dealer unable to diagnose.”

    NHTSA complaint 11711668
12. Filed Dec 28, 2025Failure Dec 4, 2025Sugar Creek, MOSeats

    While the vehicle was parked and not in operation, the passenger-side active head restraint suddenly deployed forward on its own. There was no collision, no braking event, no external force, and no warning lamps, messages or other systems of the problem or that it was going to occur. The deployment was unexpected and presents a risk of head or neck injury, as the active head restraint is designed to move only during a rear-impact event. This appears to be a known defect, as the manufacturer previously issued Warranty Extension X88 related to unintended Active Head Restraint deployment on certain 2014–2015 Dodge Durango vehicles. A Dodge dealership refused to repair the defect, stating the warranty extension expired, and quoted over $800 for repair. The dealership did not provide a written denial or repair order. This condition involves a federally required safety system and constitutes a safety defect.

    NHTSA complaint 11707352
13. Filed Dec 16, 2025Failure Dec 31, 1969Houston, TXExterior lighting, Power train, Unknown or other

    When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citations after citations for this reason I can’t get insurance because they won’t pass the inspection for that light common sense but I told my car lot mega moters here in the Houston area they told me they couldn’t help me with the issue so I’m in a deep depression and I love my car but this issue is going to far now and I’m willing to fix if it’s fixed able but this issue is definitely with dodge themselves I’ve noticed a couple more Durangos rear taillights out on the road also I be wanna stop them and ask about the issue because I need help

    NHTSA complaint 11705253
14. Filed Nov 25, 2025Failure Nov 4, 2025Palm Beach Gardens, FLSeats1 injured

    The driver's side head rest deployed while I was driving on the highway without any collision and struck me in the back of the head hard. I did experience some whiplash symptoms for a few days as was confirmed by my chiropractor doctor. Post inspection revealed the plastic retaining brackets failed and the spring force released and deployed the headrest. I contacted Chrysler customer care (reference case #94643848) and was told my vehicle was just past the 10 year warranty period by 3 months and they would not cover the replacement cost. The replacement would be nice but what about the safety aspect? Why wasn't this a mandatory recall? Like the air bags issue years ago.

    NHTSA complaint 11701573
15. Filed Nov 13, 2025Failure Nov 13, 2025Phoenix, AZSeats

    Headrests popped off

    NHTSA complaint 11699293
16. Filed Nov 12, 2025Failure Nov 1, 2025130,000 milesMarysville, WAAir bags1 injured

    The contact's fiancé owns a 2015 Dodge Durango. The contact stated that upon start of the vehicle, the front, passenger side headrest air bag deployed without impact. The contact stated that the air bag hit the contact's fiancé in the neck. The contact's fiancé had suffered from neck pain as a result of the incident, but did not seek medical assistance. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 130,000. The VIN was not available.

    NHTSA complaint 11698901
17. Filed Oct 14, 2025Failure Sep 20, 2025Belleview, FLTread/belt

    Goodyear Fortera HL, M&S 265 / 50R 20, tread separated from driver side rear tire, [XXX] at 11:15am, while driving speed limit on [XXX] . The tire was not flat (see photos), but the tread was completely gone and I was riding on steel belts. Extensive damage was done to the left rear quarter of the vehicle, and underneath the wheel well. Estimate over $3,500.00. I also had to replace two rear tires, over $500.00. This incident happened while I was out of state and on vacation. When I returned to my home in Florida, I called Goodyear Property Damage group, but they said that they could do nothing to help me without getting the damaged tire back to the company. Unfortunately, Mavis Tire in Matthews, NC disposed of the tire. I offered to send Goodyear photos of the damaged tire and vehicle, but they refused because they said that they needed the tire. No warning lamps, messages or symptoms occurred prior to the incident. AAA, Mavis tire, Classic Collision Ocala and insurance representatives have inspected the vehicle damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11693343
18. Filed Oct 2, 2025Failure May 7, 2025Cincinnati, OHElectrical systemFire

    My Durango was sitting for 2days and caught on fire.Started in the rear back of the truck on the passenger side. Fire Dept said it was Electrical and 10,000 dollars of damage.

    NHTSA complaint 11690903
19. Filed Sep 21, 2025Failure Sep 19, 2025Schertz, TXSeats1 injured

    Both headrests in front seat deployed while driving causing neck pain and almost caused an accident. I was driving on the highway and it popped and hit my head forcing my head forward and me losing focus. No warning signs. Looked up the issue and it seems to be a known issue for the vehicle. Have not taken to the dealer as I do not have the money to replace them.

    NHTSA complaint 11688745
20. Filed Sep 19, 2025Failure Sep 16, 2025san diego, CAElectrical system, Engine, Fuel/propulsion systemFire

    When driving home from work the car started malfunctioning wrong , accelerating by itself and I started to smell smoke when I pulled over to the side I started smelling smoke as soon I exited the vehicle it started flaming. Everything in my vehicle was burnt the fire department came and stated I should look up any recalls they said it was electrical. I bought the vehicle 30 days ago , dealership will not help neither the loan company I'm stuck with a vehicle who was sold with electrical problems almost to my life.

    NHTSA complaint 11688515