Model year

2023 Dodge DURANGO1

SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Jul 19, 2023 to Nov 4, 2025.

Recall campaigns covering this model year1139k vehicles or units across those campaigns
Owner complaints6Below the median 2023 suv
Severity index0.02023 suvs average 6.9
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2023 Dodge DURANGO1 peaked in 2023, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320233202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2023 Dodge DURANGO1 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Engine and cooling
1
Lighting
1
Fuel system
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2023 Dodge DURANGO1

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Dodge DURANGO1
CampaignFiledSubjectComponentVehiclesRemedy
23V-115Feb 23, 2023Rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate useStructure139,019Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Dodge DURANGO1

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Nov 4, 2025Failure Oct 1, 2025Tucson, AZElectrical system

    Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.

    NHTSA complaint 11697373
  2. Filed Mar 8, 2024Failure Feb 26, 2024Townville, SCService brakes

    Brake vacuum boost pump failed while driving and I had very little stopping power.

    NHTSA complaint 11576283
  3. Filed Jan 25, 2024Failure Jan 8, 2024Morrisville, NCExterior lighting

    My left rear tail light has a water intrusion issue. From calling the dealership they stated their likely solution would be to drill a weep hole in it (HA!). Reading online this is a massive issue, a recall needs to be issued on these vehicles as it is a known defect with safety a cost impacts.

    NHTSA complaint 11567724
  4. Filed Sep 18, 2023Failure Sep 14, 20231,000 milesBrooklyn, NYElectrical system, Engine

    The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.

    NHTSA complaint 11545155
  5. Filed Aug 13, 2023Failure Aug 13, 2023Detroit, MIUnknown or other

    My sunroof shattered for no apparent reason……!

    NHTSA complaint 11538229
  6. Filed Jul 19, 2023Failure Jul 18, 20236,000 milesDayton, OHFuel system, Gasoline

    The contact owns a 2023 Dodge Durango. The contact stated that fuel started to pour out of the vehicle while refueling the vehicle. The contact stated that the fuel tank was not yet filled prior to the failure. The following day, the vehicle was driven to the dealer and inspected. The contact stated that based on the preliminary inspection, there was no fault found. The contact then drove the vehicle back to the gas station with the service tech. While at the gas station, the contact was unable to duplicate the failure, and was informed to monitor the vehicle and to return to the dealer should the failure reoccurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 6,000.

    NHTSA complaint 11533231
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

89 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 2300424 Jan 17, 2024 · Service Bulletin/Repair Instructions
    Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
  • 0800624A Jan 17, 2024 · Service Bulletin/Repair Instructions
    Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without c…
  • Reference83A Jan 23, 2024 · Service Bulletin/Repair Instructions
    Emission Recall 83A Sales Code Alignment
  • S2123000032 Jan 19, 2024 · Service Bulletin/Repair Instructions
    Rattle Buzz Noise From Door Area
  • S1408000384 Jan 10, 2024 · Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 9100287 Jan 18, 2024 · Service Bulletin/Repair Instructions
    Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
  • 9100264 Nov 8, 2023 · Service Bulletin/Repair Instructions
    PSU Oil Pump Assy
  • 0902423 Nov 29, 2023 · Service Bulletin/Repair Instructions
    Engine Misfire From Intake Manifold Crack Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0301 - Cylinder 1 Misfire.…
  • 0825123 Nov 22, 2023 · Service Bulletin/Repair Instructions
    Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not displayed in the SRT Performance Pages Fig. 1. This bulletin involves using wiTECH to perform a Restore Vehicle Configuration.
  • S2309000013 Nov 16, 2023 · Service Bulletin/Repair Instructions
    Verifying Camshaft Diagnosis
  • S238A000055 Nov 10, 2023 · Service Bulletin/Repair Instructions
    Audio Muted During A CarPlay Or Android Auto Phone Call
  • S2321000009 Nov 2, 2023 · Service Bulletin/Repair Instructions
    Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
  • 9100279 Nov 28, 2023 · Service Bulletin/Repair Instructions
    COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
  • 9100276 Nov 17, 2023 · Service Bulletin/Repair Instructions
    Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
  • 9100265 Nov 8, 2023 · Service Bulletin/Repair Instructions
    Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chi…
  • 9100215 Nov 7, 2023 · Service Bulletin/Repair Instructions
    Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other …
  • S2323000075 Sep 19, 2023 · Service Bulletin/Repair Instructions
    2nd Row Center Seat Lazy Or Slow When Folding.
  • S2208000011 Sep 9, 2023 · Service Bulletin/Repair Instructions
    Wireless Qi Charger Not Charging
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 9100212 Sep 7, 2023 · Service Bulletin/Repair Instructions
    PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of th…
  • 2302923 Feb 25, 2023 · Service Bulletin/Repair Instructions
    Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure f…
  • 3100123 Feb 3, 2023 · Service Bulletin/Repair Instructions
    Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digit…
  • S2108000015 Feb 16, 2023 · Service Bulletin/Repair Instructions
    Uconnect Box Require Service Message
  • 9003357A Feb 22, 2023 · Service Bulletin/Repair Instructions
    ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA…
  • 9003357 Feb 14, 2023 · Service Bulletin/Repair Instructions
    ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the f…
  • 9100132 Feb 9, 2023 · Service Bulletin/Repair Instructions
    ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head.…
  • S238A000026 Oct 21, 2023 · Service Bulletin/Repair Instructions
    Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
  • S238A000049 Oct 21, 2023 · Service Bulletin/Repair Instructions
    SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
  • S238A000047 Oct 5, 2023 · Service Bulletin/Repair Instructions
    Humming Noise Through Speakers While Vehicle Is Off
  • 9100215 Oct 27, 2023 · Service Bulletin/Repair Instructions
    Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other …
  • S2208000011 Sep 9, 2023 · Service Bulletin/Repair Instructions
    Wireless Qi Charger Not Charging
  • 9100229 Sep 20, 2023 · Service Bulletin/Repair Instructions
    LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
    Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep…
  • 9100212 Sep 7, 2023 · Service Bulletin/Repair Instructions
    PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of th…
  • 2400623 Aug 24, 2023 · Service Bulletin/Repair Instructions
    A/C Diagnostic LOP Change
  • 93120 Aug 30, 2023 · Service Bulletin/Repair Instructions
    FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
  • 93023 Aug 30, 2023 · Service Bulletin/Repair Instructions
    Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
  • S2108000138 Aug 31, 2023 · Service Bulletin/Repair Instructions
    Steering Column Power Tilt Inoperative
  • S2308000112 Aug 31, 2023 · Service Bulletin/Repair Instructions
    Malfunction Indicator Lamp on, Service Trailer Brake Message
  • S2307000002 Aug 31, 2023 · Service Bulletin/Repair Instructions
    Suspected engine coolant leak.
  • S238A000043 Aug 23, 2023 · Service Bulletin/Repair Instructions
    SiriusXM (SXM) Advertisements Pop Up On Radio
  • S2008000031 Aug 18, 2023 · Service Bulletin/Repair Instructions
    Low Charging Voltage Displayed On Cluster
  • S2308000098 Aug 5, 2023 · Service Bulletin/Repair Instructions
    Front Wipers Operate on Intermittent and Low Speed Setting, High Speed Does Not Operate
  • S238A000037 Aug 2, 2023 · Service Bulletin/Repair Instructions
    Radio Resets Intermittently After A Screech Or Buzz Sound
  • 9100195 Aug 28, 2023 · Service Bulletin/Repair Instructions
    STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
  • 9100200 Aug 9, 2023 · Service Bulletin/Repair Instructions
    POWER DRIVE UNIT LIFTGATE OPEN For concern of Power Liftgate Inoperative (not opening/closing), please contact FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair.
  • 1400523 Jul 25, 2023 · Service Bulletin/Repair Instructions
    Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube
  • 0817423 Jul 15, 2023 · Service Bulletin/Repair Instructions
    Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirr…
  • 2308223 Jul 11, 2023 · Service Bulletin/Repair Instructions
    Door B-Pillar Applique Loose or Peeling Off Door B-pillar applique loose or peeling off door (Fig. 1) . This bulletin involves inspecting all four door B-pillar appliques and possibly replacing any B-pillar appliques that are loose or peeling off
  • 81A Jul 6, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Notification 81A - Radio Features
  • S238A000034 Jul 15, 2023 · Service Bulletin/Repair Instructions
    USB Hub In-Operable
  • S2208000011 Jul 14, 2023 · Service Bulletin/Repair Instructions
    Wireless Qi Charger Not Charging
  • S238A000030 Jul 11, 2023 · Service Bulletin/Repair Instructions
    Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
  • S2308000081 Jul 8, 2023 · Service Bulletin/Repair Instructions
    Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
  • 9100196 Jul 27, 2023 · Service Bulletin/Repair Instructions
    Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
  • 9004433 Jul 17, 2023 · Service Bulletin/Repair Instructions
    PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose …
  • 9100160 Jun 23, 2023 · Service Bulletin/Repair Instructions
    Power wndow switch passenger
  • 2400623 Jun 30, 2023 · Service Bulletin/Repair Instructions
    A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
  • 0815623 Jun 29, 2023 · Service Bulletin/Repair Instructions
    Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? User i…
  • 2307023 Jun 16, 2023 · Service Bulletin/Repair Instructions
    Liftgate Alignment and Operation Customer may experience one or more of the following: ? Liftgate is hard to close. ? Poor liftgate alignment/ fit, gap This bulletin involves inspecting and possibly adjusting the liftgate as needed to achieve proper liftga…
Source: NHTSA manufacturer communications files.