2012 Dodge Journey

376 complaints on file, page 1 of 19.

1. Filed Aug 8, 2026Failure Aug 1, 2024Youngstown, OHElectrical system

   The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accident

   NHTSA complaint 11755599
2. Filed Jul 1, 2026Failure Jun 1, 2026175,589 milesSheboygan, WICatalytic convertor

   The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above 20 MPH while driving. The vehicle was taken to the local dealer and was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,589.

   NHTSA complaint 11747621
3. Filed Mar 18, 2026Failure Oct 18, 2025Kansas City, MOUnknown or other

   I need antilock breaking module part number 68194693AF. The manufacturer has put it on a back order with around 1000 orders waiting. Please check why they are not issuing a recall when so many people are waiting for the same issue.

   NHTSA complaint 11725149
4. Filed Feb 15, 2026Failure Jan 28, 2026moreno valley, CAElectrical system, Power train, Unknown or other

   My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

   NHTSA complaint 11718174
5. Filed Feb 14, 2026Failure Dec 31, 1969Foley, ALEngine

   No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak

   NHTSA complaint 11718001
6. Filed Feb 14, 2026Failure May 25, 2022Foley, ALBody

   Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know

   NHTSA complaint 11717999
7. Filed Feb 9, 2026Failure Jan 30, 2026Riverton, ILEngine and engine coolingFire

   The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.

   NHTSA complaint 11716777
8. Filed Jan 22, 2026Failure Jun 1, 2024Overland Park, KSAir bags, Engine, Service brakes

   Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email

   NHTSA complaint 11712588
9. Filed Aug 12, 2025Failure Aug 7, 2025Superior, AZSeats

   Headrest popped open and can't be closed. Unable to remove headrest to try and fix it

   NHTSA complaint 11680274
10. Filed Jul 29, 2025Failure Jul 15, 2025150,000 milesFernandina Beach, FLElectronic stability control (esc), Service brakes, Hydraulic

    The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.

    NHTSA complaint 11676986
11. Filed Jul 11, 2025Failure Jul 10, 2025Frederick, MDWheels

    My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheels

    NHTSA complaint 11672860
12. Filed Apr 25, 2025Failure Apr 24, 2025120,000 milesDeridder, LAService brakes, Hydraulic

    The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

    NHTSA complaint 11656797
13. Filed Mar 13, 2025Failure Feb 25, 2025La Salle, COElectrical system, Engine, Service brakes

    Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized in other model years. How My Safety & Others’ Safety Was Put at Risk 1. Transmission Failure & Unsafe Driving Conditions My transmission failed completely, causing high RPM revving, and loss of acceleration. My vehicle essentially stalled out on the highway. Now, the transmission requires a full rebuild costing over $5,238.64. Dodge has issued recalls for transmission defects in other Journey model years, but mine is excluded despite experiencing identical failures. 2. Engine Repairs & Performance Failures My vehicle has required major engine repairs, including: Camshaft and rocker arm replacements Ignition coil replacements Thermostat and cooling system repairs Dodge has issued engine-related recalls for other Journey models, including crankshaft/camshaft sensor failures, engine stalling, and overheating risks. My vehicle suffers from the same defects but has not been recalled. These engine issues pose a major safety hazard by increasing the risk of engine stalling, loss of power, and

    NHTSA complaint 11648187
14. Filed Jan 29, 2025Failure Jan 29, 2025Pflugerville, TXUnknown or other

    Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issue

    NHTSA complaint 11639519
15. Filed Jan 7, 2025Failure Jan 6, 202599,000 milesRittman, OHHead restraint

    The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

    NHTSA complaint 11634681
16. Filed Nov 13, 2024Failure Nov 6, 202499,784 milesRoanoke, VAElectronic stability control (esc), Service brakes, Hydraulic

    The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.

    NHTSA complaint 11624957
17. Filed Oct 10, 2024Failure Oct 4, 2024124,000 milesMattoon, ILPower train

    The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.

    NHTSA complaint 11619190
18. Filed Oct 2, 2024Failure Jul 26, 202411,000 milesCocoa, FLElectronic stability control (esc), Service brakes, Hydraulic

    The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.

    NHTSA complaint 11617767
19. Filed Aug 7, 2024Failure Jul 30, 2024Birmingham, ALEngine, Service brakes, Wheels

    Engine problems

    NHTSA complaint 11607037
20. Filed Aug 1, 2024Failure Aug 1, 2024San Tan Valley, AZEngine, Power train, Suspension

    We've owned this vehiclenot even 4 years. It had an engine recall that it was part of. It says it was repaired, however it never recieved a new engine. Now I just spent $9,000+ to replace the entire engine because of the exact issue of the recall: metal fragments in the engine. Why did I pay for this recall problem? Did dodge replace the engine during the recall? Paperwork says no, but shows it was "repaired". If it was replaced, why did I replace it again for the exact same issue? Dodge has financially ruined our family. Besides this $9k we've spent $6k on engine work before the new engine, $4,500 on transmission work (with more to come as we're currently experiencing transmission issues) and $6k + on all kinds of issues that has never occurred on any vehicles I have owned in the last 30 years. And we've spent all this in under 4 years. This is unacceptable! For an american auto maker to produce and sell vehicles like this. This is why we people buy foreign. This dodge IS NOT a well built, trustworthy and dependable car. You won't believe how many times we've had to miss school and work because the car was broken down or being repaired. Our Honda civic was 20 years old, ran better and was 100% dependable. I never had to replace the engine, do ANY transmission work or have had half the problems with my civic than I have had and currently have with this "american" car that is only 11 years old. As a 1 income family with 2 kids in college and one still in high school, this is completely devastating to us. Trying to save money and get ahead and ALL OF IT has been spent fixing this vehicle. Dodge has completely devastated our family. How can an American auto maker be allowed to get away with producing vehicles like this? Why should I have to go bankrupt owning a dodge? Why won't they accept responsibility for their defective product? I've spent $25,000 fixing this dodge in 4 years. I can't afford to fix it or buy a new car. We're ruined

    NHTSA complaint 11605949