Model year

2002 Dodge RAM 1500

Pickup, gasoline, 4x2, built in Mexico. Owner complaints on file from Nov 13, 2000 to Mar 24, 2026.

Recall campaigns covering this model year6564k vehicles or units across those campaigns
Owner complaints81537.0 times the median 2002 pickup
Severity index9.92002 pickups average 11.5
First 24 months115Complaints in its first two years
Complaints over time

Complaints about the 2002 Dodge RAM 1500 peaked in 2003, with 94 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

025507510020002003942006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

34% of complaints about the 2002 Dodge RAM 1500 name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
278
Powertrain
99
Electrical system
93
Engine and cooling
80
Suspension
71
Visibility and wipers
53
Airbags
46
Steering
44
Brakes
36
Lighting
35
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2002 Dodge RAM 1500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Dodge RAM 1500
CampaignFiledSubjectComponentVehiclesRemedy
10E-040Aug 23, 2010Inboard roll form used to maintain the hub assembly can fatigue resulting in noise and/or wheel separation on the two wheel drive (2wd) applicationsWheels34,604Part replacement
07E-104Dec 11, 2007Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as…Visibility and wipers1,657Part replacement
06E-024Mar 15, 2006Certain replacement k&n fuel performance kits, p/nos. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, and 57-1530Engine and cooling44,386Repair or modification
03V-504Dec 10, 2003On certain 4x4 pickup trucks equipped with the snow plow preparation package, the tires supplied on some vehicles may have gross axle weight…Tires214Part replacement
03V-078Mar 10, 2003On certain pickup trucks, the electrical connector at the bottom of the steering column contains an under-sized terminal for the hvac blower motor…Steering287,725Repair or modification
03V-077Mar 10, 2003On certain pickup trucks, the detent system on the exterior mirror housings may lose the functionalityVisibility and wipers195,500Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Dodge RAM 1500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

815 complaints on file, page 1 of 41.

  1. Filed Mar 24, 2026Failure Jan 1, 2004Kodak, TNEngine

    I bought this truck new I still own problem is the cooling system does not function properly I have put new radiator and all heat and cooling in it the heat and air does not operate properly I have talked with crysler several times and they will help with issue it’s been like this about as long as I have had it please help me and there’s a whole lot more people with same issue and it’s a very bad problem with the windshield keeps fogging up can not see the road or traffic

    NHTSA complaint 11726774
  2. Filed Nov 13, 2024Failure Oct 15, 2024White Oak, NCService brakes

    Dodge Ram 2002 ABS brake module failure. No recourse for repairs. Dodge has rendered this part obsolete and although they have the technology to repair or replace it they neglect to help thousands of vehicle owners.

    NHTSA complaint 11625032
  3. Filed Jun 12, 2024Failure Jun 12, 2024North Vernon, INExterior lighting

    The contact owns a 2002 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed at night, he became aware that the external lights and turn signal lights were not functioning properly. The lamp out warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11594041
  4. Filed Nov 5, 2023Failure Mar 30, 2023ionia, MIElectrical system

    The heat stopped working so i replaced the blower motor and blower relay the heater switch and still have no heat. The wire gets hot to the touch. The heater only use to work on high then all of a sudden it just stopped all the way around

    NHTSA complaint 11553692
  5. Filed Jul 13, 2023Failure Jul 13, 2023Mableton, GASuspension, Unknown or other

    To put it as simple as I can describe it is a death wobble. that occurs every time you hit a bump in the road, hole, or pot hole. This truck has always had this death wobble from factory. The reason why this is a safety issue is because it causes the steering wheel to go out of balance and go into other lanes in the road and potentially cause an accident.

    NHTSA complaint 11531959
  6. Filed Feb 15, 2023Failure Jul 1, 201850,000 milesOrlando, FLInstrument cluster/panel

    The contact owns a 2002 Dodge Ram 1500. The contact stated while attempting to turn on the heat in the vehicle, the HVAC system failed to operate as needed. The vehicle was taken to the dealer and the contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was no recall for the failure. There was no additional assistance provided. The failure mileage was 50,000.

    NHTSA complaint 11507456
  7. Filed May 29, 2022Failure May 28, 2022Canton, OHTires

    I was driving on the highway at about 65mph and at first I noticed that it felt like my tie rod ends were going bad. And then all of a sudden I felt an explosion and my truck made a sharp right dive into the right hand lane and caused the car in that lane to swerve right. I was then able to gain back control and gradually came to a stop on the right hand berm of the highway. The right rear tire appeared just as it does in the attached photos. The tire size is p264/70R17 no authorities were notified and the tire has not been inspected by anyone.

    NHTSA complaint 11466612
  8. Filed Oct 12, 2021Failure Oct 11, 2021Pensacola, FLAir bags, Unknown or otherCrash1 injured

    While traveling at normal speeds approximately 40 mph a car ran a stop sign I t-boned them on their passenger side with my front end I hit them at approximately 40 mph my airbags did not deploy my face and chest hit the steering wheel and dash

    NHTSA complaint 11436510
  9. Filed Oct 11, 2021Failure Sep 7, 2021Minden, NVPower train

    Pinion nut became loose. It was caught before it totally fell off, however if it did fall off the rear axle could possible seize up and cause loss of control of the vehicle. This is a 2002 Dodge Ram with the 9.25" rear axle and they appear to still have issues to this day with that axle model. The recall Dodge had in 2009/10 does not even begin to cover the number of Dodge Ram/Dakota vehicles with this issue. The axle in this vehicle was replaced in 2009 for another issue with an axle retainer clip falling off and causing the internal assembly to grind on the boss for the axle. So as the original owner, and with only 137,140 miles on the vehicle in 19 years, it has had multiple problems fixed under warranty, including total axle replacement and now it will have rebuilt again. There should be a real safety concern for all Dodge pickups with the 9.25" rear axle and a recall for every one of them, not just 2009/10. This has been happening for 20 years. When will NHTSA step up and hold Dodge to task for this issue. Regards, [XXX] Minden, NV INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    NHTSA complaint 11436280
  10. Filed Jun 30, 2021Failure Jun 25, 2012Rotonda West, FLService brakes

    The brakes failed due to corrosion of the brake line from the master cyl. to the LH front brake flex hose. The brake fluid simply came out of the line. There was insifficient fluid pressure to do any wheel braking. Luckily, I had just moved off from a stop and was applying the brakes to slow down on a bend. The corrosion occured under a plastic clip that is there to keep adjacent brake lines from vibrating against each other. The corrosion occured in an area that is not inspectable unless the front wheel and wheel arch cover is first removed.

    NHTSA complaint 11423015
  11. Filed Mar 18, 2021Failure Feb 18, 2021163,000 milesSAN Bernardino, CAEngine, Power train, Vehicle speed control

    2002 DODGE RAM 1500 4X4 5.9L WAS DRIVING DOW HEY 10 WHEN MY BACK TRIES LOCKED UP COULDN'T GET IT IN GEAR OR OUT ALMOST CRASH WHEN GOT IT ON TO SIDE OF ROAD AND STOPPED WHEN IT FINALLY WAS ABLE TO GO IN A GEAR IT WAS REVERSES AND IT WOULD JUST MAKE THIS GOD AWFUL GRINDING NOSE TRUCK WAS TOWED BACK HOME

    NHTSA complaint 11403626
  12. Filed Jul 8, 2020Failure Jul 1, 2020150,000 milesNewport, MEBody

    THE BEAM UNDER THE BED OF THE TRUCK IS BREAKING APART. NO OTHER PART UNDER THE TRUCK HAD THIS PROB. NO CORROSION ANY OTHER PLACE BUT THE BEAM OF THE TRUCK

    NHTSA complaint 11338270
  13. Filed Jul 1, 2019Failure Jun 1, 2019194,000 milesSeale, ALElectrical system, Engine, Exterior lighting

    WHILE DRIVING ALL OF THE GAUGES HAVE QUIT WORKING HEADLIGHTS STAY ON WILL NOT TURN OFF.

    NHTSA complaint 11228709
  14. Filed Jun 18, 2019Failure Jun 14, 2019140 milesBridgeton, MOEngine, Fuel/propulsion system, Unknown or otherFire2 injured

    HELLO, I HAVE HAD A PROBLEM WITH MY DODGE RAM THE FUEL LINE SYSTEM JUST CRACKED AND CAUSED MY VEHICLE TO CATCH FIRE AND BLOW UP WHILE MYSELF IN MY 7 YEAR OLD GRANDDAUGHTER WAS IN THE VEHICLE MY VEHICLE HAS BEEN MAINTAINED SINCE DAY ONE WHEN I BOUGHT IT BRAND NEW NEVER HAVING PROBLEMS WITH IT OTHER THAN YOUR WILL WELLS WERE NEVER DRILLED OUT TO DRAIN THE WATER IN THE BACK I WOULD LIKE TO KNOW IF YOU HAVE HAD OTHER ISSUES WITH THIS VEHICLE ON THE SAME INCIDENT. MYSELF IN MY GRANDDAUGHTER INHALE VERY TOXIC FUMES BEFORE WE WERE ABLE TO GET OUT THE TRUCK AS IT WAS ON FIRE AND INCHES AWAY WHEN IT EXPLODED.PICS AND REPORT WONT DOWNLOAD THANK YOU

    NHTSA complaint 11220970
  15. Filed Jun 13, 2019Failure May 9, 2019200,000 milesCleveland, OHElectrical system, Engine

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT TOWING COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE WIRE HARNESS CONVERTIBLE BOX HAD A LOT OF CORROSION AROUND IT AND NEEDED TO BE REPLACED. A COLLISION SHOP WAS CONTACTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

    NHTSA complaint 11219740
  16. Filed May 21, 2019Failure Apr 30, 201986,402 milesPlano, TXUnknown or other

    VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. WILL NOT COME OUT OF PARK. STUCK IN DRIVEWAY CANNOT MOVE NEEDS TO BE TOWED IN FOR REPAIR. HE WILL TURN BUT VEHICLE WILL NOT SHIFT OUT OF PARK.

    NHTSA complaint 11209073
  17. Filed May 16, 2019Failure May 16, 2019110,000 milesVero Beach, FLElectrical system

    TRIED TO GET THE TRUCK STARTED AND COULD NOT GET IT TO WORK. TOOK THE KEYS OUT AND THROW THEM UP ON THE DASH AND THE TRUCK STARTED AND ALL ELECTRONICAL STUFF IN TRUCK CAME ON. THEN WHEN DRIVING HOME IT WOULD REV UP AND DOWN AND WOULD TRY TO SHUT OFF WHEN I HAD TO STOP

    NHTSA complaint 11208128
  18. Filed Apr 26, 2019Failure Apr 22, 2019262,000 milesLufkin, TXDriveshaft

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVESHAFT DETACHED AND CAUSED THE REAR OF THE VEHICLE TO SEIZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SOUTHERN CHRYSLER DODGE JEEP AT 936-634-7793 (LOCATED AT 2711 S MEDFORD DR, LUFKIN, TX 75901) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 262,000.

    NHTSA complaint 11203977
  19. Filed Feb 28, 2019Failure Jun 4, 20181,355,000 milesLittle ELM, TXAir bags

    TURNED ON THE A/C AND DASH CRACKED AND WHITE POWDER WAS COMING OUT OF MY VENTS AND NOW MY HEATER IS NOT WORKING THAT HAPPENED ON THE PASSENGER SIDE, I THINK THE AIRBAG CAME OPEN BUT DID NOT DEPLOY?

    NHTSA complaint 11183292
  20. Filed Dec 18, 2018Failure Nov 9, 2018170,000 milesAnchorage, AKFan/motor

    TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

    NHTSA complaint 11162268
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE02096 Preliminary evaluation, Powertrain
    REAR AXLE FAILURE
    Opened Dec 26, 2002, closed May 15, 2003
Source: NHTSA ODI investigations file.
Service bulletins

22 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 101232 Oct 30, 2024 · Service Bulletin/Repair Instructions
    Plate - Planetary
  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 1807717 Aug 31, 2017 · Service Bulletin/Repair Instructions
    Connecting to the DRB III Emulator for Cummins Engines
  • 68332810 Sep 7, 2016 · Service Bulletin/Repair Instructions
    Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan …
  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • 68332810A Sep 7, 2016 · Service Bulletin/Repair Instructions
    Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
  • 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
    Disinfectant Solution Recommended for COVID-19
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit …
  • 9002828 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. Note: Insu…
  • 9002688 Feb 13, 2013 · Service Bulletin/Repair Instructions
    68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the …
  • 9002901 Jan 30, 2014 · Service Bulletin/Repair Instructions
    Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
  • 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
    82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco…
  • 05002 Apr 28, 2005 · Service Bulletin/Repair Instructions
    NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT
  • 082702 Jan 1, 2004 · Service Bulletin/Repair Instructions
    FINAL FITMENT OF THIS SUSPENSION KIT HAS REVEALED A POTENTIAL INTERFERENCE BETWEEN THE SUPPLIED TIE ROD END AND THE FACTORY WHEEL WHICH DOES NOT ALLOW THE O.E. WHEELS TO BE RE-USED. RANCHO IS RECOMMENDING 17 X 18 INCH WHEEL WITH 5 INCHES OF BACK SPACING (…
Source: NHTSA manufacturer communications files.