Complaints about the 2002 Dodge RAM 1500 peaked in 2003, with 94 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Pickup, gasoline, 4x2, built in Mexico. Owner complaints on file from Nov 13, 2000 to Mar 24, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 10E-040 | Aug 23, 2010 | Inboard roll form used to maintain the hub assembly can fatigue resulting in noise and/or wheel separation on the two wheel drive (2wd) applications | Wheels | 34,604 | Part replacement |
| 07E-104 | Dec 11, 2007 | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as… | Visibility and wipers | 1,657 | Part replacement |
| 06E-024 | Mar 15, 2006 | Certain replacement k&n fuel performance kits, p/nos. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, and 57-1530 | Engine and cooling | 44,386 | Repair or modification |
| 03V-504 | Dec 10, 2003 | On certain 4x4 pickup trucks equipped with the snow plow preparation package, the tires supplied on some vehicles may have gross axle weight… | Tires | 214 | Part replacement |
| 03V-078 | Mar 10, 2003 | On certain pickup trucks, the electrical connector at the bottom of the steering column contains an under-sized terminal for the hvac blower motor… | Steering | 287,725 | Repair or modification |
| 03V-077 | Mar 10, 2003 | On certain pickup trucks, the detent system on the exterior mirror housings may lose the functionality | Visibility and wipers | 195,500 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
815 complaints on file, page 1 of 41.
I bought this truck new I still own problem is the cooling system does not function properly I have put new radiator and all heat and cooling in it the heat and air does not operate properly I have talked with crysler several times and they will help with issue it’s been like this about as long as I have had it please help me and there’s a whole lot more people with same issue and it’s a very bad problem with the windshield keeps fogging up can not see the road or traffic
NHTSA complaint 11726774Dodge Ram 2002 ABS brake module failure. No recourse for repairs. Dodge has rendered this part obsolete and although they have the technology to repair or replace it they neglect to help thousands of vehicle owners.
NHTSA complaint 11625032The contact owns a 2002 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed at night, he became aware that the external lights and turn signal lights were not functioning properly. The lamp out warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint 11594041The heat stopped working so i replaced the blower motor and blower relay the heater switch and still have no heat. The wire gets hot to the touch. The heater only use to work on high then all of a sudden it just stopped all the way around
NHTSA complaint 11553692To put it as simple as I can describe it is a death wobble. that occurs every time you hit a bump in the road, hole, or pot hole. This truck has always had this death wobble from factory. The reason why this is a safety issue is because it causes the steering wheel to go out of balance and go into other lanes in the road and potentially cause an accident.
NHTSA complaint 11531959The contact owns a 2002 Dodge Ram 1500. The contact stated while attempting to turn on the heat in the vehicle, the HVAC system failed to operate as needed. The vehicle was taken to the dealer and the contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was no recall for the failure. There was no additional assistance provided. The failure mileage was 50,000.
NHTSA complaint 11507456I was driving on the highway at about 65mph and at first I noticed that it felt like my tie rod ends were going bad. And then all of a sudden I felt an explosion and my truck made a sharp right dive into the right hand lane and caused the car in that lane to swerve right. I was then able to gain back control and gradually came to a stop on the right hand berm of the highway. The right rear tire appeared just as it does in the attached photos. The tire size is p264/70R17 no authorities were notified and the tire has not been inspected by anyone.
NHTSA complaint 11466612While traveling at normal speeds approximately 40 mph a car ran a stop sign I t-boned them on their passenger side with my front end I hit them at approximately 40 mph my airbags did not deploy my face and chest hit the steering wheel and dash
NHTSA complaint 11436510Pinion nut became loose. It was caught before it totally fell off, however if it did fall off the rear axle could possible seize up and cause loss of control of the vehicle. This is a 2002 Dodge Ram with the 9.25" rear axle and they appear to still have issues to this day with that axle model. The recall Dodge had in 2009/10 does not even begin to cover the number of Dodge Ram/Dakota vehicles with this issue. The axle in this vehicle was replaced in 2009 for another issue with an axle retainer clip falling off and causing the internal assembly to grind on the boss for the axle. So as the original owner, and with only 137,140 miles on the vehicle in 19 years, it has had multiple problems fixed under warranty, including total axle replacement and now it will have rebuilt again. There should be a real safety concern for all Dodge pickups with the 9.25" rear axle and a recall for every one of them, not just 2009/10. This has been happening for 20 years. When will NHTSA step up and hold Dodge to task for this issue. Regards, [XXX] Minden, NV INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11436280The brakes failed due to corrosion of the brake line from the master cyl. to the LH front brake flex hose. The brake fluid simply came out of the line. There was insifficient fluid pressure to do any wheel braking. Luckily, I had just moved off from a stop and was applying the brakes to slow down on a bend. The corrosion occured under a plastic clip that is there to keep adjacent brake lines from vibrating against each other. The corrosion occured in an area that is not inspectable unless the front wheel and wheel arch cover is first removed.
NHTSA complaint 114230152002 DODGE RAM 1500 4X4 5.9L WAS DRIVING DOW HEY 10 WHEN MY BACK TRIES LOCKED UP COULDN'T GET IT IN GEAR OR OUT ALMOST CRASH WHEN GOT IT ON TO SIDE OF ROAD AND STOPPED WHEN IT FINALLY WAS ABLE TO GO IN A GEAR IT WAS REVERSES AND IT WOULD JUST MAKE THIS GOD AWFUL GRINDING NOSE TRUCK WAS TOWED BACK HOME
NHTSA complaint 11403626THE BEAM UNDER THE BED OF THE TRUCK IS BREAKING APART. NO OTHER PART UNDER THE TRUCK HAD THIS PROB. NO CORROSION ANY OTHER PLACE BUT THE BEAM OF THE TRUCK
NHTSA complaint 11338270WHILE DRIVING ALL OF THE GAUGES HAVE QUIT WORKING HEADLIGHTS STAY ON WILL NOT TURN OFF.
NHTSA complaint 11228709HELLO, I HAVE HAD A PROBLEM WITH MY DODGE RAM THE FUEL LINE SYSTEM JUST CRACKED AND CAUSED MY VEHICLE TO CATCH FIRE AND BLOW UP WHILE MYSELF IN MY 7 YEAR OLD GRANDDAUGHTER WAS IN THE VEHICLE MY VEHICLE HAS BEEN MAINTAINED SINCE DAY ONE WHEN I BOUGHT IT BRAND NEW NEVER HAVING PROBLEMS WITH IT OTHER THAN YOUR WILL WELLS WERE NEVER DRILLED OUT TO DRAIN THE WATER IN THE BACK I WOULD LIKE TO KNOW IF YOU HAVE HAD OTHER ISSUES WITH THIS VEHICLE ON THE SAME INCIDENT. MYSELF IN MY GRANDDAUGHTER INHALE VERY TOXIC FUMES BEFORE WE WERE ABLE TO GET OUT THE TRUCK AS IT WAS ON FIRE AND INCHES AWAY WHEN IT EXPLODED.PICS AND REPORT WONT DOWNLOAD THANK YOU
NHTSA complaint 11220970TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT TOWING COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE WIRE HARNESS CONVERTIBLE BOX HAD A LOT OF CORROSION AROUND IT AND NEEDED TO BE REPLACED. A COLLISION SHOP WAS CONTACTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint 11219740VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. WILL NOT COME OUT OF PARK. STUCK IN DRIVEWAY CANNOT MOVE NEEDS TO BE TOWED IN FOR REPAIR. HE WILL TURN BUT VEHICLE WILL NOT SHIFT OUT OF PARK.
NHTSA complaint 11209073TRIED TO GET THE TRUCK STARTED AND COULD NOT GET IT TO WORK. TOOK THE KEYS OUT AND THROW THEM UP ON THE DASH AND THE TRUCK STARTED AND ALL ELECTRONICAL STUFF IN TRUCK CAME ON. THEN WHEN DRIVING HOME IT WOULD REV UP AND DOWN AND WOULD TRY TO SHUT OFF WHEN I HAD TO STOP
NHTSA complaint 11208128TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVESHAFT DETACHED AND CAUSED THE REAR OF THE VEHICLE TO SEIZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SOUTHERN CHRYSLER DODGE JEEP AT 936-634-7793 (LOCATED AT 2711 S MEDFORD DR, LUFKIN, TX 75901) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 262,000.
NHTSA complaint 11203977TURNED ON THE A/C AND DASH CRACKED AND WHITE POWDER WAS COMING OUT OF MY VENTS AND NOW MY HEATER IS NOT WORKING THAT HAPPENED ON THE PASSENGER SIDE, I THINK THE AIRBAG CAME OPEN BUT DID NOT DEPLOY?
NHTSA complaint 11183292TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint 11162268Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.