Model year

1997 Dodge RAM 2500

Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Dec 2, 1996 to Jun 10, 2021.

Recall campaigns covering this model year144k vehicles or units across those campaigns
Owner complaints21314.2 times the median 1997 pickup
Severity index12.21997 pickups average 13.6
First 24 months27Complaints in its first two years
Complaints over time

Complaints about the 1997 Dodge RAM 2500 peaked in 1999, with 26 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01020301996199926200220052008201120142017202020232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

18% of complaints about the 1997 Dodge RAM 2500 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
39
Powertrain
32
Tires
26
Suspension
20
Fuel system
19
Electrical system
18
Engine and cooling
15
Speed control
15
Structure
11
Steering
10
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 1997 Dodge RAM 2500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 1997 Dodge RAM 2500
CampaignFiledSubjectComponentVehiclesRemedy
06E-024Mar 15, 2006Certain replacement k&n fuel performance kits, p/nos. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, and 57-1530Engine and cooling44,386Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 1997 Dodge RAM 2500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

213 complaints on file, page 1 of 11.

  1. Filed Jun 10, 2021Failure Jun 10, 2021Nyssa, ORAir bags1 injured

    While driving truck down road air bag exploded for no apparent reason , no large bumps or impacts to vehicle..Cab filled with dust and smoke Luckily was able to stop although my hearing is greatly impaired now..

    NHTSA complaint 11420515
  2. Filed Nov 29, 2019Failure Nov 29, 2019418,844 milesEdmond, OKTires

    WHILE DRIVING A DODGE RAM 2500, WITHOUT ANY LOAD AND AT A SPEED OF 35 MPH ON A STRAIGHT SMOOTH ROAD THE REAR RIGHT TIRE BURST FOR NO APPARENT REASON. A LOCAL FIRESTONE DEALER BELIEVES THAT THE TIRE WAS PUNCTURED AND AT A LOW PRESSURE. I DO NOT BELIEVE THAT AS A VISUAL INSPECTION PRIOR TO THE TRIP WHICH RESULTED IN THE BLOWOUT DID NOT INDICATE A LOW PRESSURE.

    NHTSA complaint 11282903
  3. Filed Mar 27, 2019Failure Mar 27, 2019Lebanon JCT, KYUnknown or other

    FRAME RUSTING THROUGH AND CRACKED NEAR STARRING GEAR BOX AND STABILIZER BAR BUSHING MOUNTS.

    NHTSA complaint 11192086
  4. Filed Jan 11, 2016Failure Jan 4, 2011Scottsdale, AZInterior/under dash, Suspension

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED, TO THE POINT THAT PIECES DETACH WHEN GOING OVER A BUMP. THE CONTACT ALSO STATED THAT THE FRONT-END SUSPENSION WAS FRACTURED, MAKING IT IMPOSSIBLE FOR THE VEHICLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN

    NHTSA complaint 10819532
  5. Filed Aug 19, 2015Failure Aug 14, 2015112,701 milesMonmouth, ORTires

    DEAN MUD TERRAIN RADIAL SXT LT265/75R16 MANUFACTURED JANUARY 2006. TIRE'S WITH 22,000 MILES. TREAD SEPARATED FROM CASING CAUSING A BUBBLE, TIRE REPLACED. SECOND TIRE HAD A BLOWOUT THREE WEEKS LATER AFTER TIRE INSPECTION.

    NHTSA complaint 10749796
  6. Filed Feb 24, 2015Failure Nov 26, 200068,650 milesCarson City, NVElectrical system, Exterior lighting

    TRAVELLING AT NIGHT WITH HIGH BEAMS ENGAGED WHEN ALL LIGHTS WENT OUT. I MADE AN EMERGENCY STOP BY THE SIDE OF THE FREEWAY AND THE LIGHTS CAME BACK ON. I PROCEEDED AND A FEW MINUTES LATER IT HAPPENED AGAIN. EVENTUALLY I DETERMINED THAT IT I LEFT THE HIGH BEAMS OFF IT WOULD NOT HAPPEN. TOOK TRUCK TO DEALERSHIP AND THEY DIAGNOSED AND REPLACED THE MULTI FUNCTION SWITCH. PROBLEM RECURRED ABOUT 1 MONTH LATER. REPLACED MULTI FUNCTION SWITCH ON MY OWN THIS TIME. PROBLEM RECURRED AGAIN AFTER ABOUT 6 MONTHS, THIS TIME HOT/BURNING WIRES COULD BE SMELLED. TOOK VEHICLE TO INDEPENDENT MECHANIC AND THEY FINALLY DIAGNOSED AND REPLACED LIGHT SWITCH IN DASH. BY THIS TIME ONE OF THE WIRES HAD NEARLY BURNED ALL THE WAY TO THE MAIN HARNESS. REPLACED SWITCH AND ALL FINE FOR ABOUT 2 YEARS THEN IT HAPPENED AGAIN. BEEN LIVING WITH NO HIGH BEAMS WAITING FOR TIME TO RIG A RELAY TO TAKE LOAD OFF SWITCH. CHRYSLER HAS A RECALL FOR THIS PROBLEM BUT WILL NOT HONOR IT DUE TO MY VIN NOT BEING ONE OF THE TARGETED MODELS... COMPLETE [XXX]! *JS

    NHTSA complaint 10690359
  7. Filed Dec 19, 2014Failure Jan 11, 2013225,000 milesGrand Rapids, MIElectrical system

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE WHEN ADJUSTING THE STEERING WHEEL, CERTAIN FUNCTIONS FAILED ON THE VEHICLE. THE SPECIFICS ON THE FUNCTIONS THAT FAILED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.

    NHTSA complaint 10667386
  8. Filed Mar 24, 2014Failure Mar 24, 2014225,000 milesSAN Antonio, TXExterior lighting

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HEADLIGHT SWITCH HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 225,000.

    NHTSA complaint 10574460
  9. Filed Dec 6, 2013Failure Jun 3, 20023,500 milesRosebud, MOSuspension

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED AND TRAVELING OVER A ROAD BUMP OR POTHOLE, THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONTACT REPLACED THE FRONT END TRACKING BAR SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT HE HAD TO SHUT THE ENGINE OFF IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 119,600. UPDATED 1/14/14*CN

    NHTSA complaint 10555084
  10. Filed Jun 18, 2013Failure Jun 18, 2013142,000 milesLaverne, OKVehicle speed control

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL REMAINED DEPRESSED EVEN AFTER CONTACT REMOVED THEIR FOOT. THE CONTACT HAD TO OPEN THE HOOD AND PHYSICALLY ENGAGE THE THROTTLE CABLE IN ORDER FOR THE PEDAL TO RETURN TO NORMAL POSITION. THE CONTACT NOTICED THAT THE THROTTLE CABLE WAS FRAYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 142,000.

    NHTSA complaint 10520556
  11. Filed Apr 8, 2013Failure Nov 1, 19966 milesTuscon, AZFuel system, Pressure relief devices

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL WEEKS AND APPROXIMATELY ONE QUARTER TANK OF GASOLINE EVAPORATED. THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS BUT NEITHER COULD DETERMINE THE CAUSE FOR THE FAILURE. FIFTEEN YEARS PASSED AND THE CONTACT BEGAN TO SMELL GASOLINE WHEN EXITING THE VEHICLE. HE ALSO NOTICED GASOLINE FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING AND BASED ON THE COMPONENTS THAT WERE SURROUNDING THE FUEL PUMP, HAD BEEN LEAKING FOR QUITE SOME TIME. THE PRESSURE RELIEF ROLL OVER VALVE WAS IDENTIFIED AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 43,385. UPDATED 6/14/13 *CN

    NHTSA complaint 10507509
  12. Filed Oct 12, 2012Failure Jul 30, 2012129,000 milesNorth Attleboro, MAElectrical system, Exterior lightingFire

    HEADLIGHTS STOPPED WORKING WHILE DRIVING AT NIGHT. HEADLIGHT SWITCH IS NOT SAFE TO HANDLE LOAD OF ELECTRICITY FROM THE HEADLIGHT AND MARKER LIGHT WIRES. I HAVE REPLACED SWITCH 4 TIMES AND STILL SAME PROBLEM. LIGHTS STOP WORKING BECAUSE THE SWITCH MELTS AND BEGINS TO BURN. THE RECALL FOR 1997 DODGE RAM HEADLIGHT SWITCH SHOULD HAVE BEEN EXTENDED FOR ALL MODELS BUILT IN THAT YEAR. *TR

    NHTSA complaint 10479925
  13. Filed Apr 7, 2012Failure Apr 4, 2012223,121 milesLefors, TXTires

    BOUGHT A SET OF B.F. GOODRICH ALL TERRAIN T/A KO LT235/85R16 LRE DOT BFORUH21 ON NOV.21, 2011. MY TRUCK IS A 1997 DODGE 2500 4X4 5.9L DIESEL. HAD 217,260 MILES ON IT. ON WEDNESDAY, APR. 4, 2012 AT ABOUT 10:30 P.M. MY HUSBAND WAS DRIVING US HOME. THE REAR PASSENGER TIRE TREAD CAME COMPLETELY OFF IN ONE PIECE AND ALL THAT WAS LEFT ON THE RIM WAS THE PERFECT SIDEWALLS. I SEE B.F. GOODRICH HAS RECALLED THIS SAME TIRE BEFORE FOR THE SAME PROBLEM. *TR

    NHTSA complaint 10454406
  14. Filed Aug 24, 2011Failure Jan 1, 2011180,000 milesWoodruff, SCElectrical system, Exterior lighting

    1997 DODGE RAM 2500, WITH OVERHEATING HEAD LAMP SWITCH. CONCERNS WITH THE POTENTIAL FOR FIRE! *TR

    NHTSA complaint 10421362
  15. Filed Aug 24, 2011Failure May 1, 2008175,000 milesWoodruff, SCStructure

    1997 DODGE RAM 2500 WITH DASH DISINTEGRATION. I BELIEVE THE MATERIAL USED IN THIS PART TO BE DEFECTIVE AND NOW POSES SAFETY ISSUES! *TR

    NHTSA complaint 10421360
  16. Filed May 12, 2011Failure Mar 1, 2011108,000 milesMenasha, WIFuel system, Gasoline

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE AS A RESULT OF THE STRAPS BEING CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE STRAPS WERE BROKEN DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.

    NHTSA complaint 10400618
  17. Filed Feb 8, 2011Failure Jul 7, 201070,000 milesSAN Diego, CAFuel system, Gasoline

    TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED AN OVERPOWERING GASOLINE FUEL ODOR IN THE VEHICLE. HE LATER DISCOVERED A FUEL LEAK AND CONTACTED THE MANUFACTURER IN REGARDS TO THE FAILURE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V199000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) AND ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    NHTSA complaint 10381143
  18. Filed Feb 3, 2011Failure Jul 1, 2008150,000 milesPowhatan, VAStructure

    I HAVE A 1997 DODGE 2500 DODGE RAM PICKUP. THE DASHBOARD BEGAN CRACKING IN 2008. THE PROBLEM BEGAN AS HAIR LINE CRACKS AT THE BASE OF THE WINDSHIELD. OVER THE PAST TWO YEARS THE DASHBOARD HAS INCREASINGLY GOTTEN WORSE. NOW THE ENTIRE DASH HAS CRACKED WITH LARGE GAPING HOLES. A SECTION APPROXIMATELY 6" X 11" HAS COMPLETELY BROKEN LOOSE AND IS LYING INSIDE THE PANEL. MANY OF THE OTHER SEGMENTS HAVE CRACKED AND SEPARATED CREATING KNIFE LIKE POINTS. THE FAILURE OF THE DASH CREATES A SAFETY CONCERN DURING A COLLISION AS WELL AS A FIRE HAZARD DUE TO WIRING BECOMING EXPOSED TO THE SUNLIGHT. *TR

    NHTSA complaint 10380160
  19. Filed Jan 23, 2011Failure Dec 23, 2010ST. Charles, MOFrontCrash

    ON ALL DODGE RAM TRUCKS, SPECIFICALLY 2500 MODELS, HAVE A DEATH WOBBLE THAT OCCURS ALL THE TIME. WHAT HAPPENS IS, WHEN YOU HIT A BUMP OR A CRACK IN THE ROAD, THE TRUCK STARTS WOBBLING OUT OF CONTROL. IT HAS TO DO WITH THE FRONT SUSPENSION AND THERE'S NO WAY TO FIX IT. IT'S HORRIBLE BECAUSE IT USUALLY OCCURS WHEN YOU'RE ON HIGHWAYS AT HIGH SPEEDS AND IT CAN CAUSE A SERIOUS ACCIDENT. MORE DETAILS INCLUDE SEVERE TRUCK SHAKING AND LOSS OF CONTROL OF THE VEHICLE. TO SEE THIS HAPPEN ON CAMERA, PLEASE GO TO HTTP://WWW.YOUTUBE.COM/WATCH?V=Z6H5EH261GW. MILLIONS OF PEOPLE ARE HAVING THIS PROBLEM!! IT HAS EVEN BEEN REPORTED WITH JEEP WRANGLERS. PLEASE SENT OUT A RECALL FOR ALL DODGE RAM TRUCKS AND JEEP WRANGLERS!!! *LN

    NHTSA complaint 10378324
  20. Filed Oct 13, 2010Failure Oct 13, 2009100,000 milesLenoir City, TNInstrument cluster/panel

    TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT NOTICED SMALL CRACKS IN THE INSTRUMENT CONTROL PANEL CLUSTER. THE CRACKS MANIFESTED INTO LARGE, TRIANGULAR, SHARP, PLASTIC CHUNKS THAT ARE FALLING INWARD INTO THE VEHICLE AND ALSO FLYING THROUGH THE WINDOW WHEN HE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE ARE NO RECALLS OR WARRANTY ON THE VEHICLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. HE NOTIFIED THE MANUFACTURER WHO STATED THEY HAD CALLS IN REGARDS TO THE FAILURE, BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE 100,000.

    NHTSA complaint 10360254
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP03006 Defect petition, Seats
    SEAT BACK FAILURE
    Opened Sep 23, 2003, closed Apr 8, 2004
Source: NHTSA ODI investigations file.
Service bulletins

15 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • 9002893 May 1, 2013 · Service Bulletin/Repair Instructions
    Part Description: Filter Assy - Trans Oil Sump Issue Description: When replacing the filter: Use 52118789 filter with 52118780AD pan. Use 3515996 filter with 52118804 pan. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requires the 52118789…
  • 9002888 Apr 17, 2013 · Service Bulletin/Repair Instructions
    When replacing the transmission pan: Replace 52118804 pan with 52118780AD pan AND 52118789 filter. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requires the 52118789 filter.
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • DOR-F7R3P-11 Jun 11, 2018 · Service Bulletin/Repair Instructions
    This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a percept…
  • DOR-S3Q5A-11 Jun 11, 2018 · Service Bulletin/Repair Instructions
    This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect for improperly crimped hose fittings. Improperly crimped hose fittings could cause a potential fluid leak at the crimp.
  • 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit …
  • 9002688 Feb 13, 2013 · Service Bulletin/Repair Instructions
    68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the …
  • 0200101 Jan 19, 2001 · Service Bulletin/Repair Instructions
    SOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB
Source: NHTSA manufacturer communications files.