Model year

2002 Dodge RAM Pickup

Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Apr 2, 2002 to Dec 28, 2010.

Recall campaigns covering this model year1576k vehicles or units across those campaigns
Owner complaints22Close to the median 2002 pickup
Severity index31.82002 pickups average 11.5
First 24 months7Complaints in its first two years
Complaints over time

Complaints about the 2002 Dodge RAM Pickup peaked in 2003, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024620025200420062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

36% of complaints about the 2002 Dodge RAM Pickup name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
8
Powertrain
6
Airbags
4
Electrical system
3
Engine and cooling
1
Equipment
1
Brakes
1
Suspension
1
Trailer hitches
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Dodge RAM Pickup

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Dodge RAM Pickup
CampaignFiledSubjectComponentVehiclesRemedy
07V-555Dec 4, 2007On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperativePowertrain576,418Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Dodge RAM Pickup

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

22 complaints on file, page 1 of 2.

  1. Filed Dec 28, 2010Failure Jan 16, 2010Fort Campbell, KYStructure

    CRACKING OF DASHBOARD, AFTER READING THE COMPLAINTS ON HERE AND NUMEROUS OTHER SITES IT APPEARS TO BE A TREND THAT NEEDS TO BE LOOKED AT. I HAVE CUT MY HAND ONCE ALREADY ON MINE AND THERE IS NO TELLING HOW MANY OTHER PEOPLE HAVE ALSO. *TR

    NHTSA complaint 10372653
  2. Filed Sep 20, 2010Failure May 1, 201057,000 milesBlue Springs, MOStructure

    MY DODGE RAM 1500 PICKUP HAS A VERY UNSAFE CONDITION IN THE FROM OF A CRACKING AND BROKEN DASHBOARD. I WOULD HATE TO THINK OF COMING IN CONTACT WITH IT IN A COLLISION. *TR

    NHTSA complaint 10356382
  3. Filed Feb 4, 2010Failure Jun 19, 200830,000 milesSaint Paul Park, MNEquipment, Service brakes, Hydraulic

    DODGE RAM 2002 3500 TRUCK THE BRAKE DISC PADS COME UNGLUED FROM THE BACKING PLATE DEFECT WAS FOUND ON 3 OF THE 4 BRAKE DISC PADS. DODGE IS USING POOR OR THE WRONG GLUE THERE WAS LOTS OF LIFE IN THE DISC PADS AND WAS UNDER 30,000 MILES ON THE TRUCK. *TR

    NHTSA complaint 10305339
  4. Filed May 1, 2009Failure Jan 21, 200950,000 milesPortland, ORColumn shift, Structure, Windshield

    TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT CALLED TWO OTHER DEALERS AND THEY STATED THE SAME THING. HE HAS BEEN WAITING FOR FOUR MONTHS AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 51,000. THE CONSUMER STATED THE DASH WAS SEVERELY CRACKED IN 3 PLACES AND THE WINDSHIELD NEEDED TO BE REPLACED. UPDATED 05/01/14

    NHTSA complaint 10267478
  5. Filed Jul 28, 2008Failure Jan 25, 200865,000 milesPierson, FLStructure

    2002 DODGE RAM 1500 CRACKED DASHBOARD. *TR

    NHTSA complaint 10236181
  6. Filed Apr 8, 2008Failure Dec 10, 200754,615 milesPhoenix, AZColumn shift1 injured

    TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. AFTER PARKING THE VEHICLE, IT BEGAN TO ROLL FORWARD. INSTINCTLY, THE CONTACT ATTEMPTED TO JUMP IN THE VEHICLE TO STOP IT, BUT SHE FELL AND WAS DRAGGED. THE VEHICLE DROVE OVER HER LEFT LEG, WHICH RESULTED IN HER BEING HOSPITALIZED FOR THREE MONTHS. THE CONTACT RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE CURRENT MILEAGE WAS 54,690 AND FAILURE MILEAGE WAS 54,615. UPDATED 04/28/08. *LJ

    NHTSA complaint 10223702
  7. Filed Feb 15, 2008Failure Feb 14, 200869,000 milesDawson, GAIgnition, Column shift, Structure

    TL*THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE REMAINED PARKED AT THE DEALER THE ENTIRE DAY WITHOUT BEING REPAIRED. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO WHY THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THEY EXPERIENCED A FAILURE ONCE BEFORE AS DESCRIBED IN THE RECALL, BUT COULD NOT GIVE ANY DETAILS. THE CURRENT AND FAILURE MILEAGES WERE 69,000. UPDATED 03-11-08 *BF THE CONSUMER STATED PAINT WAS FADING ON VEHICLE AND HAD PROBLEMS WITH THE IGNITION SHIFT ABOUT THREE YEARS AGO. UPDATED 03/11/08 *TR

    NHTSA complaint 10218117
  8. Filed Dec 14, 2007Failure Nov 1, 200430,000 milesNorth Richland Hills, TXStructure

    I PURCHASED A 2002 DODGE RAM AS NEW IN NOVEMBER OF 2001. WITHIN A COUPLE OF YEARS (APPROXIMATELY 30,000 MILES) FROM PURCHASE, MY DASHBOARD STARTED TO CRACK. WITHIN A YEAR OF SEEING THE FIRST CRACKS, PARTS OF THE DASH HAD LITERALLY TURNED TO GRAVEL. PIECES HAVE DROPPED DOWN AND INTO THE COMPONENTS THAT ARE BENEATH THE DASH, AND I AM AFRAID OF WHAT OTHER PROBLEMS, ESPECIALLY SAFETY RELATED, MIGHT ARISE FROM THE CRACKING DASHBOARD. *TR

    NHTSA complaint 10211880
  9. Filed Jul 30, 2007Failure Apr 10, 200739,000 milesDania, FLStructure

    2002 DODGE RAM 1500 DASHBOARD CRACKS JUST APPEARED IN A TRUCK THAT IS IN SHOWROOM CONDITION SEEMS LIKE IT WOULD BE A SAFETY ISSUE IF THE AIR BAG GOES OFF IN AN ACCIDENT IT COULD CAUSE MORE INJURY THEN IT WOULD PREVENT. *TR

    NHTSA complaint 10197897
  10. Filed May 13, 2007Failure Jan 10, 200775,000 milesPearland, TXStructure

    DASHB OARD ON 2002 DODGE RAM PICKUP CRACKING AND FALLING APART. *AK

    NHTSA complaint 10190602
  11. Filed Sep 23, 2005Failure Aug 15, 2005109,000 milesHolden Beach, NCDifferential unit

    LSD PORTION OF DIFFERENTIAL FAILED INTO SMALL PIECES OF METAL THAT COULD HAVE BECOME LODGED IN GEARS AND CAUSED CATASTROPHIC FAILURE AND POTENTIAL ACCIDENT . IT APPEARS THAT THE DESIGN OF THE LSD IS FAULTY AS MANY UNITS HAVE FAILED. LSD REPLACED AT OWNERS EXPENSE WITH ZERO ASSISTANCE FROM DODGE. *NM

    NHTSA complaint 10137419
  12. Filed Dec 3, 2004Failure Dec 1, 200449,000 milesAynor, SCAir bagsCrash1 injured

    INVOLVED IN AN COLLUSION, AIR BAGS FAILED TO DEPLOY, IMPACT AREA DRIVER FRONT TO CENTER OF HOOD, SPEED OVER 40 MPH. PASSENGER SUSTAINED BACK AND NECK INJURY ALONG WITH CHEST BRUSING FROM SEATBELT. SPOKE TO DODGE DEALER AND COMMENT WAS THAT SOMETIMES THE AIRBAGS WILL NOT GO OFF IF THE IMPACT DOES NOT ENERGIZE MILTIPAL SENSORS. AIRBAGS IN THE OTHER VEHICLE DEPLOYED.*AK

    NHTSA complaint 10102105
  13. Filed Feb 9, 2004Failure Oct 22, 20024,500 milesHuntsville, ARTransfer case (4-wheel drive)

    WHILE DRIVING AT 5 MPH TRANSFER CASE KICKED THE VEHICLE INTO NEUTRAL. VEHICLE SLID DOWN A STEEP INCLINE. CONSUMER CONTACTED DEALER, WHO INFORMED THE CONSUMER IT WOULD BE THREE WEEKS BEFORE THE VEHICLE COULD BE SEEN. MANUFACTURER WAS NOT AWARE OF THE PROBLEM. *AK

    NHTSA complaint 10057765
  14. Filed Nov 5, 2003Failure Nov 3, 2003Houston, TXFan

    DEFECTIVE AC FAN MOTOR AND WIRING HARNESS

    NHTSA complaint 10045473
  15. Filed Oct 1, 2003Failure Sep 26, 200331,100 milesWoodsboro, MDFrontalCrash1 injured

    WHILE DRIVING AT APPROXIMATELY 35 MPH, VEHICLE WENT OFF THE ROAD AND HIT A TREE STUMP. FRONT AIR BAGS DID NOT DEPLOY, AND THERE WAS NO INDICATION BEFORE THE CRASH THAT THERE WAS A PROBLEM WITH THE AIR BAGS. DRIVER SUSTAINED MINOR BRUISES TO THE FACIAL AREA. *AK

    NHTSA complaint 10042096
  16. Filed Aug 1, 2003EL Paso, TXUnknown or other

    CONSUMER IS REQUESTING HELP WITH COMPLAINT. *MR THE CONSUMER REQUESTED AN UPDATE OF THE STATUS OF THE COMPLAINT. *SCC *JB

    NHTSA complaint 10031801
  17. Filed May 5, 2003Failure May 5, 2003Pittsburgh, PAWiring

    THE CONSUMER RECEIVED A RECALL NOTICE FOR THE BLOWER MOTOR WIRING. WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE BLOWER MOTOR WAS NOT BROKEN BUT WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE MOTORS WAS BROKEN. *NLM

    NHTSA complaint 10018201
  18. Filed Jan 30, 2003Failure Jan 28, 2003Conowingo, MDAir bagsCrash

    WHILE DRIVING AT 20/30 MPH, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIRBAGS DEPLOYED UPON IMPACT. PLEASE PROVIDE MORE DETAILS. TS

    NHTSA complaint 10006012
  19. Filed Nov 1, 2002Failure Oct 25, 200245,300 milesCarlyle, ILFrontalCrash

    WHILE DRIVING AT 50 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT NEITHER THE PASSENGER NOR DRIVER SIDE AIR BAG DEPLOYED. *MR *NLM

    NHTSA complaint 8022040
  20. Filed Sep 4, 2002Rising SUN, INAxle assembly, Trailer hitches, Vehicle speed control

    THERE WAS AN OIL LEAK CAUSED BY A DEFECTIVE AXLE SEAL WHICH WAS REPLACED. THE OIL LEAK REOCCURRED BECAUSE OF REAR AXLE HOUSING FAILURE AND THE WHOLE REAR AXLE ASSEMBLY WAS REPLACED. *YH

    NHTSA complaint 567325
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE02096 Preliminary evaluation, Powertrain
    REAR AXLE FAILURE
    Opened Dec 26, 2002, closed May 15, 2003
Source: NHTSA ODI investigations file.
Service bulletins

8 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit …
  • 1900805 Nov 2, 2005 · Service Bulletin/Repair Instructions
    REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
  • 07 Jun 1, 2005 · Service Bulletin/Repair Instructions
    EMISSIONS RECALL E07-CANISTER PURGE HOSES. THE CANISTER PURGE HOSES ON ABOUT 7,800 OF THE ABOVE VEHICLES MAY DEVELOP CRACKS OVER TIME AND RELEASE EVAPORATIVE HYDROCARBON (HC) WHICH COULD EXCEED FEDERAL EMISSION STANDARDS. *SC
  • 2401305 Aug 4, 2005 · Service Bulletin/Repair Instructions
    AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
  • 1400203 Apr 11, 2003 · Service Bulletin/Repair Instructions
    DIESEL FUEL TRANSFER PUMP DIAGNOSIS. *TT
  • 0801003 Apr 25, 2003 · Service Bulletin/Repair Instructions
    SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT
  • 0801701 Sep 21, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT
  • 0801001 May 25, 2001 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
Source: NHTSA manufacturer communications files.