Model year

2003 Dodge RAM VAN

Van, gasoline, built in Canada. Owner complaints on file from Apr 4, 2003 to Oct 25, 2016.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints16Close to the median 2003 van
Severity index18.82003 vans average 16.6
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2003 Dodge RAM VAN peaked in 2003, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522003220052007200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

31% of complaints about the 2003 Dodge RAM VAN name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
5
Visibility and wipers
4
Powertrain
2
Steering
2
Suspension
2
Airbags
1
Child seats
1
Lighting
1
Seats
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2003 Dodge RAM VAN

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2003 Dodge RAM VAN

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

16 complaints on file, page 1 of 1.

  1. Filed Oct 25, 2016Failure Sep 2, 2016190,000 milesBayville, NJBody

    IN JULY OF 2015, THE BRACKET THAT HOLDS THE STEERING ARM TO THE FRAME, ON THE PASSENGER SIDE, COMPLETELY DISCONNECTED AS I WAS MAKING A TURN. THIS I HAD REPAIRED (WELDED) SHORTLY AFTERWARD. THE FRAME WAS DISINTEGRATING FROM UNDERNEATH ME. ON 09/02/2016 THE FRAME TOTALLY SEPARATED WHERE THE STEERING CONNECTS ON THE DRIVERS SIDE, MAKING IT IMPOSSIBLE TO STEER. I FIND THE METAL THAT WAS USED FOR THE FRAME THIN, CHEAP, UNTREATED, AND UNSAFE! 12 YEARS IS MUCH TO SHORT OF TIME FOR A VEHICLE TO BE RETIRED BY A RUSTED FRAME! CHRYSLER HAS A DOCUMENTED COMPLAINT FROM ME ABOUT THIS AND OF COURSE THEY'RE DOING NOTHING ABOUT IT.

    NHTSA complaint 10918694
  2. Filed Oct 7, 2015Failure Oct 5, 2015148,505 milesIndianapolis, INPower train, Steering, Suspension

    DRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST.

    NHTSA complaint 10780681
  3. Filed Dec 25, 2013Failure Nov 20, 2013120,993 milesRush, NYSteering, Suspension

    FOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND IS JUNK SITTING IN MY DRIVEWAY. INSPECTION OF FRONT FRAME RAIL AREA REVEALS HEAVY ROT ON BOTH FRONT FRAME RAILS AND STEERING GEAR MOUNT AS WELL. THE REST OF THE BODY IS TYPICAL FOR 10 YRS OLD IN UPSTATE NY. I HAVE PREVIOUSLY OWNED VEHICLES 20+ YRS OLD WITH BODY ROT , BUT HAVE NEVER HAD ANY FRAME ISSUES ASSOCIATED WITH ROT. AFTER MUCH RESEARCH , THIS APPEARS TO BE QUITE COMMON ON FULL SIZE DODGE VANS. WILL BE FILING A COMPLAINT WITH CHRYSLER CORP. , BUT DON'T EXPECT MUCH TO COME OF IT. ABSOLUTELY AMAZED THAT PEOPLE HAVE NOT DIED AS A RESULT OF THIS DEFECT. CONSIDERING THE NUMBER OF THESE VANS STILL ON THE ROAD , I WOULD CONSIDER THIS A GROWING CONCERN FOR THOSE THAT OWN AND DRIVE THEM AS WELL AS OTHER PEOPLE ON THE ROAD WITH THEM. *TR

    NHTSA complaint 10557231
  4. Filed Jun 6, 2013Failure Aug 30, 201030,000 milesAkron, OHElectrical systemFire

    TL* THE CONTACT OWNS A 2003 DODGE RAM VAN. THE CONTACT STATED THAT WHILE CONTACT WAS SITTING IN THE VEHICLE WITH THE ENGINE RUNNING, SMOKE WAS EMITTED FROM THE VEHICLE. THE DASHBOARD THEN CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT VEHICLE WITHOUT INJURY. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS PRESENT AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE FIRE BEGAN IN THE AIR CONDITIONING SWITCH. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 30,000. UPDATED 8/19/13 *CN

    NHTSA complaint 10515477
  5. Filed Nov 23, 2010Failure Nov 10, 2010143,508 milesRockaway, NJElectrical system

    VAN SHUTS DOWN ANY WHERE ANY TIME ANY SPEED AND READS NO BUS THIS HAS BEEN HAPPEN FOR TO LONG AND THEY DON'T EVEN OFFER A SOLUTION.I BOUGHT A SCANNER FOR A 100.00 DOLLARS IT WAS A WASTE OFF MONEY CAN'T READ CODES WITH THE NO BUS ANY WAY IF IT'S NOT THE PCM THEN WHY HAVE CODES FOR ALL THE OTHER SENSORS IF IT TURNS OFF ANYWAY. *TR

    NHTSA complaint 10367303
  6. Filed Mar 27, 2010Failure Jun 15, 2009EL Paso, TXChild seat, Seats, Unknown or other

    AFTER PURCHASING A PRE-OWNED DODGE RAM CONVERSION VAN, I DISCOVERED THAT THE LATCH SYSTEM IS INCOMPATIBLE WITH COMMERCIALLY AVAILABLE CHILD CAR SEATS THAT I PURCHASED FOR MY CHILD. THE SIDE ATTACHMENTS WORK FINE, BUT THE SEAT BACK EXTENDS TOO FAR UP TO ALLOW THE TIP LATCH HANESS TO REACH THE ATTACHMENT POINT LOCATED UNDER THE SEAT ITSELF.

    NHTSA complaint 10322497
  7. Filed Oct 1, 2009Failure Aug 6, 200958,563 milesKeauhou, HIAir bagsCrash1 injured

    TL*THE CONTACT OWNS A 2003 DODGE RAM VAN. HE CRASHED INTO A TELEPHONE BOOTH WHILE DRIVING 25 MPH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 58,563.

    NHTSA complaint 10285916
  8. Filed Sep 5, 2009Failure Nov 25, 200830,000 milesTaylor, MIVisibility

    COLD WEATHER OUTSIDE. WINDOWS FOG UP AND GET ICE ON THEM. SIDE WINDOWS CAN NOT SEE OUT OF AND FRONT WINDOW GETS OVAL ON IT. MUST USE ICE SCRAPER TO SCRAPE ICE AWAY TO SEE. TOOK TO DEALER, FIRST TIME FIXED FOR ABOUT A YEAR WITH REPLACING A PART IN THE DEFROSTING SYSTEM, NEXT TIME DEALER COULD NOT FIND A PROBLEM. THIS COULD BECOME A DANGEROUS SITUATION AS YOU CANNOT SEE OUT THE WINDOWS AT TIMES AND I HAVE HAD TO PULL OVER. GETS WORSE AT HIGHER SPEEDS. *TR

    NHTSA complaint 10282950
  9. Filed Sep 27, 2008Failure Oct 19, 200721,000 milesHanover, MDElectrical systemFire

    THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. THE VAN IS DECLARED A "TOTAL LOSS". DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 29 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR

    NHTSA complaint 10243637
  10. Filed Feb 11, 2007Failure Nov 5, 2006Wilmington, ILDefroster/defogger/hvac system

    WINDOWS IN 2003 DODGE RAM VAN FOG UP AND FROST IN COLD TEMPERATURES. THE FASTER I GO, THE MORE IT FROSTS UP. WE HAVE TO USE AN ICE SCRAPER ON THE INSIDE, WHICH IS A SAFETY CONCERN. WHEN I PARK THE VAN FOR A FEW MINUTES, IT DEFROSTS. CHRYSLER SAYS THAT IT IS A COMMON PROBLEM AND THERE IS NOTHING THAT THEY CAN DO FOR IT. AIR IS LEAKING FROM SOMEWHERE IN THE VAN. *JB

    NHTSA complaint 10182251
  11. Filed May 23, 2005Failure May 20, 200550,000 milesFriendswood, TXElectrical system

    DT: 2003 DODGE CARAVAN, THE MAIN COMPUTER SHUTS THE CAR OFF. TOOK IT TO THE SHOP, AND THEY SAID IT WAS NOT THE IGNITION SWITCH BUT THE MAIN COMPUTER ITSELF. WITH OUT THE COMPUTER ON, THE CAR STAYS ON. WHEN VEHICLE WAS PURCHASED, THE EXTENDED WARRANTY WAS REQUESTED BUT FOUND OUT ON 5/20/05 THAT IT HAD NOT BEEN ADDED TO PURCHASE PRICE.

    NHTSA complaint 10121933
  12. Filed Feb 26, 2005Failure Feb 26, 2005Trevor, WIDefroster/defogger/hvac system

    IN COLD WEATHER ALL WINDOWS IN THE VAN FREEZE UP. I HAVE TO TURN THE DEFROST BLOWER TO HIGH JUST TO SEE OUT THE FRONT OF THE WINDSHIELD. TO TURN EITHER LEFT OR RIGHT I HAVE TO LOWER THE DRIVER AND PASSENGER WINDOWS TO SEE IF THERE IS ONCOMING CARS. GOING DOWN THE INTERSTATE I AM NOT ABLE TO SEE OUT THE SIDE VIEW MIRRORS. THE ONLY WAY TO SEE A LITTLE IS TO USE MY ICE SCRAPER ON THE INSIDE OF THE VAN. HAVING FOUR SMALL CHILDREN IN THE VAN I SEE THIS AS A MAJOR SAFETY CONCERN. I HAVE SENT IT TO THE DODGE DEALER AND THEY TOLD ME THERE IS NOTHING THAT CAN BE DONE. THEY HAVE EVEN SAID THEY HAVE CONTACTED CHRYSLER ABOUT THE PROBLEM. *JB

    NHTSA complaint 10112216
  13. Filed Dec 20, 2004Failure Dec 1, 200414 milesSouth Range, WIDefroster/defogger/hvac system

    THE DRIVER AND PASSENGER SIDE WINDOWS FOG UP AND ICE OVER WHILE DRIVING IN FREEZING TEMPERATURES. TYPICALLY THE FRONT WINDSHIELD ALSO FOGS OVER ON THE CORNERS FORMING AN OVAL THAT IS FOG FREE. TURNING THE VENT SYSTEM TO FULL DEFROST DOES VERY LITTLE TO REMOVE THE FOG AND FROST. I HAVE HAD TO PURCHASE FANS TO ASSIST IN KEEPING MY WINDOWS CLEAR. THIS CONDITION PREVENTS ME FROM BEING ABLE TO USE MY SIDE MIRRORS AS WELL AS SEEING IF THERE IS ON COMMING TRAFFIC WHEN ATTEMPTING TO TURN, TYPICALLY I HAVE TO OPEN THE WINDOW OR EVEN THE DOOR IF THE FROST IS SO BAD THAT THE WINDOW WILL NOT ROLL DOWN (SUCH AS WHEN DRIVING FOR A COUPLE OF HOUR.). I HAVE TAKEN THE VEHICLE TO THE DEALER TO LOOK AT AND THEY HAD NO SOLUTION, THEY EVEN CONTACED THE MANUFACTURER WHO BASICALLY SAID THAT'S "NORMAL". I HAVE SEEN AT LEAST TWO OTHER DODGE RAM VAN'S THAT HAVE HAD THE SAME PROBLEM.*AK

    NHTSA complaint 10104111
  14. Filed Feb 19, 2004Failure Feb 19, 20047,179 milesHouston, TXHeadlights, Switch

    AFTER DRIVING FOR A FEW HOURS WITH THE LIGHTS ON IN THE EVENING TIME THE HEADLIGHTS HAVE HAD OCCASSION TO SIMPLY GO OUT. IF I STOP FOR ABOUT 10 MIN OR SO THE LIGHTS WILL COME BACK ON. I WITNESSED ANOTHER VAN EXPERIENCE THE SAME THING AND FOLLOWED THE DRIVER TO CONFIRM THE SITUATION. THAT DRIVER ADVISED THAT THEIR IS A BAD SWITCH THAT GETS TO MUCH VIBRATION AND NEEDS TO BE REPLACED. SO FAR I'VE BEEN LUCKY AND HAVE BEEN ABLE TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD WITHOUT ANY DAMAGE.

    NHTSA complaint 10058535
  15. Filed Jun 20, 2003DU Bois, PAElectrical system

    WHEN THE CONSUMER ATTEMPTED TO PASS A LINE OF MOTOR VEHICLE, A COMPUTER WITHIN THE VEHICLE TURNED OFF THE FUEL PUMP AT EIGHTY SIX MPH, THIS CAUSED THE ENGINE TO CUT OFF AND ALMOST CAUSED A NEAR FATAL HEAD ON COLLISION. *TT (LAWYER ON BEHALF OF CLIENT MR. DAVID ROMANAK). *JB

    NHTSA complaint 10026527
  16. Filed Apr 4, 2003Richmond, CAPower train

    THE VEHICLE WAS SERVICE 4 TIMES FOR PROBLEMS WITH THE SHIFTING GEARS. (ROADTREK RECREATIONAL VEHICLE). *JB

    NHTSA complaint 10011697
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE02082 Preliminary evaluation, Seat belts
    SAFETY BELT CINCHING LATCH PLATE
    Opened Nov 6, 2002, closed Apr 23, 2003
Source: NHTSA ODI investigations file.
Service bulletins

29 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 9003215 Feb 12, 2015 · Service Bulletin/Repair Instructions
    Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR applicati…
  • 68332810 Sep 7, 2016 · Service Bulletin/Repair Instructions
    Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan …
  • 9003215 Feb 12, 2015 · Service Bulletin/Repair Instructions
    Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR applicati…
  • 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
    KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"…
  • 9002849 Sep 3, 2014 · Service Bulletin/Repair Instructions
    Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order ki…
  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • 68332810A Sep 7, 2016 · Service Bulletin/Repair Instructions
    Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
  • 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
    Disinfectant Solution Recommended for COVID-19
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 9002688 Feb 13, 2013 · Service Bulletin/Repair Instructions
    68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the …
  • 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
    82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco…
  • 2401305 Aug 4, 2005 · Service Bulletin/Repair Instructions
    AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
  • 10023 Oct 1, 2002 · Service Bulletin/Repair Instructions
    STEERING COLUMN SERVICE. INFORMATION. SERVICE INFORMATION TUNEUPS. *TT
  • 0703 Jul 1, 2003 · Service Bulletin/Repair Instructions
    PROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT
  • 0802303 Jul 8, 2003 · Service Bulletin/Repair Instructions
    INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT
  • 0801003 Apr 25, 2003 · Service Bulletin/Repair Instructions
    SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT
  • 02026A Jan 16, 2003 · Service Bulletin/Repair Instructions
    THE TRANSMISSION MAY OVERHEAT DUE TO A RESTRICTION IN THE TORQUE CONVERTER DRAIN BACK VALVE AND MAY CAUSE DAMAGE TO THE TRANSMISSION. *TT
  • 01 Jan 1, 2003 · Service Bulletin/Repair Instructions
    CUSTOMER SATISFACTION NOTIFICATION - 3/8" TORQUE CONVERTER DRAIN BACK VALVE. *TT
  • 02026 Dec 20, 2002 · Service Bulletin/Repair Instructions
    THE TRANSMISSION MAY OVERHEAT DUE TO A RESTRICTION IN THE TORQUE CONVERTER DRAIN BACK VALVE. *TT
  • 2100202 Jul 8, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT
  • 1802002 Jun 24, 2002 · Service Bulletin/Repair Instructions
    FLASH PROGRAMMING FAILURE RECOVERY. *SLC
  • 2200102 Mar 11, 2002 · Service Bulletin/Repair Instructions
    CHROME WHEEL CARE. *SLC
Source: NHTSA manufacturer communications files.