Body and fuel not decoded. Owner complaints on file from Aug 9, 2007 to Jul 18, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-478 | Jul 28, 2017 | These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or… | Airbags | 43,689 | Part replacement |
| 16V-077 | Feb 10, 2016 | Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture | Airbags | 136,361 | Part replacement |
| 08V-109 | Mar 11, 2008 | These vans fail to comply with the requirements of federal motor vehicle safety standard no. 201u, 'occupant protection in interior impact.' some… | Structure | 727 | Repair or modification |
| 07V-594 | Dec 21, 2007 | On certain utility vans, the crankshaft sensor in certain diesel engines could fail due to separation of bond wires from the lead frame in the sensor | Engine and cooling | 6,101 | Part replacement |
| 07V-325 | Jul 26, 2007 | On certain trucks, the screw bolts of the fuel tank fastening straps may not have been tightened correctly | Fuel system | 461 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
24 complaints on file, page 1 of 2.
The contact owns a 2007 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11533108WHILE IN MOTION THE VEHICLES WIPER MOTOR STOPPED WORKING. AFTER FURTHER INSPECTION IT WAS DETERMINED THAT THE MAIN WIRING HARNESS HAD FAILED AND SEVERAL ELECTRICAL CONDUCTORS HAD MELTED AWAY THEIR PROTECTIVE COATING CAUSING SEVERAL SYSTEMS TO SHORT OUT AND STOP WORKING. THIS ALSO CAUSED THE WIPER MOTOR TO PREMATURELY FAIL. WIPER MOTOR WAS REPLACED HOPING THAT IT WOULD STILL WORK AFTER THE EXPOSED WIRING WAS CUT BACK AND NEW WIRING WAS SPLICED IN. HOWEVER THE WIRING HARNESS CONTINUED TO WEAR DOWN AND THE WIPER MOTOR ELECTRICAL CIRCUIT HAS COMPLETELY SHORTED OUT.
NHTSA complaint 11060723TAKATA RECALL LARRY H MILLER DODGE (ALBUQUERQUE) IN THE LAST TWO MONTHS HAS HAD MY 2007 SPRINTER FOR A MONTH TO TRY TO REPLACE THE TAKATA PASSENGER AIRBAG. I NEEDED THE SPRINTER BACK SO I WENT TO COLORADO AND WHEN I GOT BACK, I WENT TO THE DEALERSHIP TODAY. WHAT THEY TOLD ME WAS THAT THEY NEED A DIFFERENT (NEW) WIRING HARNESS AND THAT IS UNAVAILABLE. THEY TOLD ME TO COMPLAIN TO CHRYSTLER, WHICH I WILL DO, BUT I WILL ALSO COMPLAIN TO YOU. THEY REFUSE TO DO ANYTHING MORE. I AM ATTACHING THE PAPERWORK THEY GAVE ME
NHTSA complaint 11014244TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10861716TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10860064TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10855719TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 125,000.....UPDATED 07/05/16 *BF
NHTSA complaint 10855085TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/16*LJ THE CONSUMER RECEIVED TWO SAFETY RECALLS AT DIFFERENT TIMES. ONE FOR THE PASSENGER AND DRIVER SIDE. UPDATED 06/09/16.*JB
NHTSA complaint 10855079TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/23/2016*JS UPDATED 05/23/18*JB
NHTSA complaint 10785718ROOF OF THE SPRINTER VAN IS LEAKING WATER INTO THE INTERIOR. LARGE SECTIONS OF THE SEALING MATERIAL BETWEEN PANELS ON THE EXTERIOR ROOF HAS BECOME CRACKED AND IS PEALING UP NEAR THE REAR OF THE ROOF. THIS ALLOWS WATER TO LEAK INTO THE VEHICLE CAUSING RUST AT THE SEAMS, AND ELSEWHERE? *TR
NHTSA complaint 10649364DRIVING ON HWY I FELT A SUDDEN LOSS OF POWER/ NO BOOST. ON EMPTY CARGO I COULDN'T MAKE IT OVER 55-65 MPH. *TR
NHTSA complaint 10504284MY SERVICE TECH STARTED THIS VAN AND WENT BACK INTO THE HOUSE TO GET HIS CUP OF COFFEE. WHEN HE CAME OUT OF THE HOUSE HE FOUND THE VAN ON FIRE UNDER THE HOOD OF THE DRIVERS SIDE. THE VAN WAS TOWED TO TOMBALL DODGE. THE FIRE WAS DETERMINED TO HAVE STARTED IN THE LEFT SIDE HEAD LIGHT, CAUSING SEVERE DAMAGE TO THE WIRING, HOOD, FENDER, BUMPER, MIRROR, INSULATION AND MUCH MORE. DODGE HAS NOT TAKEN ANY RESPONSIBILITY AND AFTER 4 MONTHS BEING REPAIRED AND AT A COST OF $12,763.50. I HAVE FOUR OTHER SPRINTERS IN MY FLEET, AND I AM VERY CONCERNED. I THINK WITH THE NUMEROUS ELECTRICAL PROBLEMS THAT SPRINTERS HAVE HAD, THIS WAS ONE THAT THEY SHOULD HAVE TAKEN CARE OF. *TR
NHTSA complaint 10473814TL* THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VOLTAGE CAUSED THE HEADLIGHT TO FAIL AND THE HEADLIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 01/04/12*BF THE CONSUMER STATED THE FAILURE OCCURRED TWICE. UPDATED 01/09/12
NHTSA complaint 104357162007 DODGE SPRINTER I HAVE HAD 3 OF THESE VANS THAT HAVE HAD THIER SWIREL VALVES (INTAKE MANIFOLD) GO BAD.WHEN THIS HAPPENS THE VAN HAS NO POWER AND IS UNSAFE TO DRIVE. I WAS TOLD BY THE DEALER THIS HAPPENS ALL THE TIME. *TR
NHTSA complaint 10410398I LEFT FOR VACATION OCTOBER 15, 2010 AND HAVE A LOSS OF POWER , CAN'T GO OVER 55MPH, WHICH IS GOOD FOR SAVING DIESEL FUEL BUT NOT FOR WANTING TO GET TO MY VACATION PLACE. THIS SPRINTER HAS ONLY 9,300 MILES ON IT. *TR
NHTSA complaint 10362704DRIVING FREEWAY AT 70MPH, ALL OF A SUDDEN THE ENGINE DOES WHAT SEEMS LIKE A STALL, QUICKLY DROPPING DOWN TO 35MPH AND CONTINUES TO SLOW DOWN AS WE MANEUVERED TO SIDE IF ROAD. THIS WAS VERY CLOSE TO CAUSING THE SEMI TRUCKS BEHIND US TO REAR-END US. WE PULLED OVER, DRIVING OFF THE FREEWAY AT 15MPH WITH HAZARDS ON. STOPPED AT A TRUCK STOP (I AM A FEMALE HERE, SO SAFETY WAS A CONCERN) AND PROCEEDED TO TALK TO INSURANCE COMPANY/TRY TO FIND A DODGE DEALERSHIP WHO ACTUALLY COULD "WORK" ON THESE SPECIFIC SPRINTER ENGINES. AFTER MUCH TROUBLE, END RESULT IS THE VEHICLE ENDS UP AT A CERTIFIED DODGE DEALERSHIP WHO IS VERY AWARE OF THIS COMMON PROBLEM AMONG SPRINTERS (DEALS WITH THIS SAME ISSUE CONSTANTLY). IT IS THE TURBO RESONATOR THAT IS A FAULTY PLASTIC PIECE THAT OFTEN AND FREQUENTLY BREAKS ON THESE VEHICLES. THE ONLY THING THE DEALERSHIP CAN DO "UNDER WARRANTY" IS REPLACE THE FAULTY PIECE WITH A NEW, SAME, WILL ULTIMATELY CAUSE THE SAME PROBLEM AGAIN, PLASTIC PIECE! WHY IT HAS NOT BEEN CORRECTED/RECALLED BY DODGE OR MERCEDES IS OUTRAGEOUS AND IS UNACCEPTABLE. THIS VEHICLE PUT ME AND MY FAMILY AT GREAT RISK BECAUSE OF SOMETHING THAT CAN BE CORRECTED, A $5 PIECE OF PLASTIC!?! I WOULD HATE TO HAVE A FAMILY MEMBER WRITING THIS FOR ME BECAUSE OF A PREVENTABLE ACCIDENT OCCURRING, SO I ASK, PLEASE LOOK INTO THIS. I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE, I HAVE SEEN TONS OF SPRINTER OWNERS WITH THE EXACT PROBLEM. THANK YOU FOR YOUR TIME. *TR
NHTSA complaint 10362323TL*THE CONTACT OWNS A 2007 DODGE SPRINTER. WHILE ATTEMPTING TO ENTER THE VEHICLE THE CONTACT NOTICED THAT THE SAFETY CUSHION ON THE CENTER POST HAD FALLEN OFF OF THE POST. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000.
NHTSA complaint 10348326TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 2500. THE CONTACT STATED THE VEHICLE SUDDENLY SHUT DOWN WHILE DRIVING AT HIGH SPEEDS. THERE WAS NO POWER BRAKES OR POWER STEERING WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE DRIVER WAS ALMOST INJURED AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
NHTSA complaint 10346383PERFORMANCE FAILURE/LOSES POWER AT CRITICAL TIMES. *TR
NHTSA complaint 102989621. INITIALLY I HAD BEEN HAVING PROBLEMS WITH THE CHASSIS BATTERY FROM THE BEGINNING OF PURCHASE (8/25/08). DURING THE FIRST AUTO DEALER'S SERVICE (5/13/09)), THE CHASSIS BATTERY WAS CHECKED AND CLEARED AS SATISFACTORY. THEN CHASSIS BATTERY BOILED DRY AND HAD TO BE REPLACED (5/30/09) LATER THE DEALER ADMITTED THAT THE TERMINALS ON THE CHASSIS BATTERY HAD NOT BEEN INSPECTED. 2. NEXT WAS A FAILURE OF THE ELECTRIC WIRING SYSTEM CONNECTING THE ALTERNATOR TO THE STARTER SYSTEM. THE FAILURE WAS DUE TO THE BATTERY ISOLATING SWITCH MECHANISM (DISCONNECT SWITCH) WHICH IS LOCATED NEXT TO THE ACCELERATOR BEING JOSTLED BY THE OPERATOR'S FOOT. THIS CAUSES THE BATTERY TO CALL FOR EXCESSIVE VOLTAGE. CONSEQUENTLY THE EXCESSIVE CHARGING OVER A PERIOD OF TIME DESTROYED THE CHASSIS BATTERY, DESTROYED THE WIRING FROM THE ALTERNATOR TO THE STARTER SOLENOID WITH POSSIBLE DAMAGE TO THE ECM SYSTEMS. 3. I REPLACED THE CHASSIS BATTERY; THE DEALER PERFORMED TESTS AND REPLACED THE DESTROYED WIRING. WITH MY BACKGROUND IN MECHANICS, I DISCOVERED A DESIGN FLAW IN THE BATTERY ISOLATING SWITCH (DISCONNECT SWITCH). THE DEALER PERFORMING THE INSPECTION FOUND THE "DISCONNECT SWITCH" WAS WORKING AS DESIGNED AND THE AUTO MANUFACTURER DOES NOT RECOMMEND MODIFYING THIS DESIGN. AS A CUSTOMER I ASKED FOR THE DISCONNECT SWITCH TO BE STABILIZED WITH A DOUBLE NUT SYSTEM. THE REFUSAL OF THE AUTO MANUFACTURING TO MODIFY THIS DESIGN LEAVES THE BATTERY ISOLATING SWITCH (DISCONNECT SWITCH) SUBJECT TO MOVEMENT OF THE VEHICLE OR THE DRIVER'S FOOT WHICH CAUSES THE GROUND CONNECTION TO BE WEAK AND THUS CAUSING THE ALTERNATOR TO OVERCHARGE. THE CURRENT DISCONNECT DESIGN ALLOWS FOR THE FAILURE OF THE ELECTRICAL SYSTEMS AND A POTENTIAL FIRE HAZARD. QUOTING: DODGE SPRINTER 2008 MANUAL: "CAUTION! MAKE SURE THAT THE KEY IS IN POSITION 0 IN THE IGNITION LOCK AND WAIT AT LEAST 20 SECONDS BEFORE DISCONNECTING OR CONNECTING THE BATTERY ISOLATING SWITCH. YOU COULD OTHERWISE DAMAGE ELECTRICAL SYSTEM COMPONENTS." *TR
NHTSA complaint 10285060Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.