AutoStatsIQ
Data through Oct 2026
Model year

2004 Dodge Sprinter 3500

Other, diesel, 4x2, built in Germany. Owner complaints on file from Jun 26, 2009 to Nov 9, 2012.

Recalls (2)Complaints (2)Investigations (0)Bulletins (2)
Recall campaigns covering this model year218k vehicles or units across those campaigns
Owner complaints2Below the median 2004 other
Severity index0.02004 others average 7.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2004 Dodge Sprinter 3500 peaked in 2009, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512009120112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2004 Dodge Sprinter 3500 name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2004 Dodge Sprinter 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Dodge Sprinter 3500
CampaignFiledSubjectComponentVehiclesRemedy
16V-833Nov 17, 2016Instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up…Electrical system17,501Software update
08V-339Jul 24, 2008Welding seam between the bracket and steering column of affected spare parts does not meet design specificationsSteering10Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2004 Dodge Sprinter 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Nov 9, 2012Failure Nov 8, 2012117,000 milesAmerican Fork, UTEngine

    WHEN I AM DRIVING A FREEWAY SPEED THIS VEHICLE LOSES POWER AND THE SPEED DROPS TO ABOUT 40 MPH. THIS HAPPENS RANDOMLY. I HAVE HAD THIS TRUCK INTO THE DEALER SEVERAL TIMES. THEY HAVE REPLACED THE MAIN COMPUTER, O2 SENSORS THE RESONATOR AND THEY CANNOT FIND THE PROBLEM. THIS PROBLEM STARTED WHEN THE VEHICLE HAD APPROX. 95000 MILES ON IT. WE HAVE BEEN DEALING WITH THIS INTERMITTENT PROBLEM FOR OVER A YEAR AND IT HAS BECOME A REAL SAFETY ISSUE WHEN YOU ARE TRYING TO GET TO THE SIDE OF THE ROAD. WHEN YOU PULL OVER YOU CAN SHUT THE VEHICLE OFF AND RESTART IT AND IT WILL RESET THE MOTOR AND RUN FINE UNTIL IT HAPPENS AGAIN. THIS IS HAPPENING 3-4 TIMES A DAY NOW AND I AM AT A LOSS OF HOW TO SOLVE THIS PROBLEM. FROM WHAT I HAVE READ THIS IS A BIG PROBLEM WITH OTHER SPRINTER OWNERS. *TR

    NHTSA complaint 10483799
  2. Filed Jun 26, 2009Failure Jun 23, 200984,659 milesOwensboro, KYPower train

    TURBO CHARGER RESONATOR,BOOST HOSES, INTAKE AIR TEMP SENSOR CLIPS, LOCKING CLAMP AT INTAKE MANIFOLD FOR BOOST/CHARGE AIR HOSE RETAINER. FAILURE OF EITHER ONE OF THESE COMPONENTS (TOO OFTEN BY MY EXPERIENCE) WILL CAUSE IMMEDIATE POWER LOSS AND DECELERATION CAUSING AN ACCIDENT. *TR

    NHTSA complaint 10275038
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • T21 Jun 3, 2021 · Service Bulletin/Repair Instructions
    Emissions Recall T21 Reprogram Engine Control Unit
  • T21 Mar 12, 2021 · Service Bulletin/Repair Instructions
    Emissions Recall T21 Reprogram Engine Control Unit
Source: NHTSA manufacturer communications files.
About service bulletins