AutoStatsIQ
Data through Oct 2026
Model year

2012 Dodge Sprinter 3500

Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from May 18, 2020 to Feb 18, 2021.

Recalls (0)Complaints (2)Investigations (0)Bulletins (33)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2012 pickup
Severity index0.02012 pickups average 5.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2012 Dodge Sprinter 3500 peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2012 Dodge Sprinter 3500 name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2012 Dodge Sprinter 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2012 Dodge Sprinter 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Feb 18, 2021Failure Feb 1, 2021160,000 milesHumboldt, TNSteering

    STEERING WANDERING SIDE TO SIDE WHILE IN MOTION

    NHTSA complaint 11396858
  2. Filed May 18, 2020Failure Mar 7, 2020155,000 milesLee's Summit, MOEngine

    VEHICLE WAS STATIONARY AT THE TIME THE CHECK ENGINE LIGHT CAME ON. DROVE THE VEHICLE TO AUTO PART STORE WHERE THEY DID A FREE DIAGNOSTIC ON THE CHECK ENGINE LIGHT (CYLINDER 8 MISFIRE). REPLACED THE SPARK PLUGS, MOVED THE COILS AROUND, CHECK ENGINE LIGHT WENT OFF FOR 2 DAY'S THEN CAME BACK ON. HAD VEHICLE TOWED TO THE DEALERSHIP. CAM SHAFT LIFTERS GOING BAD (CYLINDER 8 MISFIRE ON THE CHECK ENGINE LIGHT), 155,000 MILES. DEALERSHIP IS ASKING $4,500 TO REPAIR. *TR

    NHTSA complaint 11324960
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

33 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LI28_00-N-079097_1_en Aug 26, 2026 · Service Bulletin/Repair Instructions
    Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calcul…
  • LI54_30-N-080701 Jul 1, 2026 · Service Bulletin/Repair Instructions
    ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenan…
  • LI49.10-N-080528 Jun 3, 2026 · Service Bulletin/Repair Instructions
    OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC0…
  • LI14.20-N-073867 Jun 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in tab…
  • LI4910-N-060969 Apr 18, 2026 · Service Bulletin/Repair Instructions
    Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an example of a broken bracket. 2. Transmissio…
  • LI49-20-N-080376 Mar 23, 2026 · Service Bulletin/Repair Instructions
    The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality …
  • LI14.20-N-073867 Jan 16, 2026 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with p…
  • LI28.00-N-063339 Dec 1, 2025 · Service Bulletin/Repair Instructions
    Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both output shaft splines…
  • LI54.30-N-079757 Sep 26, 2025 · Service Bulletin/Repair Instructions
    Engine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inopera…
  • LI27.19-N-079793 Sep 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • LI14.20-N-073867 Apr 25, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve s…
  • LI82.35-N-078930 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with d…
  • LI47.10-N-079010 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, …
  • LI14.20-N-073867 Mar 10, 2025 · Service Bulletin/Repair Instructions
    EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list …
  • LI49.20-N-078838 Feb 4, 2025 · Service Bulletin/Repair Instructions
    Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction …
  • LI07.70-N-078824 Feb 12, 2025 · Service Bulletin/Repair Instructions
    Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot…
  • LI49.00-N-078608 Nov 28, 2024 · Service Bulletin/Repair Instructions
    SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readi…
  • 2020060005 May 6, 2022 · Service Bulletin/Repair Instructions
    2020060005 Modification to the emissions control system
  • 2020040008 May 6, 2022 · Service Bulletin/Repair Instructions
    2020040008 Modification to the emissions control system
  • 9004509 Mar 30, 2022 · Service Bulletin/Repair Instructions
    Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
  • Sprinter Weekly Dec 1, 2017 · Service Bulletin/Repair Instructions
    Status of Parts Ordering - Sprinter
  • 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL5 ABS Power Line Carrier Converter Available Through PDC
  • 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL2 DD Platform Engine Stand Adapter W060589023100
  • 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
    14TS19 DD Platform High Pressure Fuel Lines
  • 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
    16TS7 Reman Diesel Particulate Filter Serial Number
  • 14TL9 Oct 23, 2014 · Service Bulletin/Repair Instructions
    14TL9 Special Tool Warranty Program.
  • 14TL8 Oct 31, 2014 · Service Bulletin/Repair Instructions
    14TL8 TorcUP? Non-Impacting Torque Tool.
  • 14TL7 Oct 15, 2014 · Service Bulletin/Repair Instructions
    14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
  • 14CSA23 Oct 27, 2017 · Service Bulletin/Repair Instructions
    14CSA23 CSC Announces ?Tech Tips? ? DDCSN
  • 14CSA22 Oct 24, 2014 · Service Bulletin/Repair Instructions
    14CSA22 DTNA Chassis Wiring Diagrams
  • 14CSA21 Oct 14, 2014 · Service Bulletin/Repair Instructions
    14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
  • 14CSA20 Oct 10, 2014 · Service Bulletin/Repair Instructions
    14CSA20 EGR Valve Actuator Kit P/N E23539699
  • sb2080 Oct 1, 2014 · Service Bulletin/Repair Instructions
    sb2080 Australian CST M1400 Isolated Radiator Retrofit
Source: NHTSA manufacturer communications files.
About service bulletins