Model year

1997 Dodge VAN

Van, gasoline, built in United States. Owner complaints on file from Sep 19, 1997 to Jul 1, 2008.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints244.8 times the median 1997 van
Severity index12.51997 vans average 10.8
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 1997 Dodge VAN peaked in 1999, with 4 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123419974200020032006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

17% of complaints about the 1997 Dodge VAN name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
4
Electrical system
4
Powertrain
4
Brakes
4
Suspension
4
Tires
3
Visibility and wipers
3
Engine and cooling
2
Seat belts
2
Equipment
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 1997 Dodge VAN

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 1997 Dodge VAN

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

24 complaints on file, page 1 of 2.

  1. Filed Jul 1, 2008Failure Jun 30, 2008Muscle Shoals, ALElectrical system

    I OWN A 1997 DODGE VOYAGER VAN AND HAVE BEEN HAVING CONSTANT PROBLEMS WITH THE PS, AC, AND ALTERNATOR BELT SLIPPING OFF, CAUSING DAMAGE TO THE PS AND ALTERNATOR MOUNTING BRACKETS. AT BEST, I HAVE HAD TO DRIVE THE VEHICLE HOME USING THE ELECTRICITY FROM THE BATTERY TO POWER THE SPARK PLUGS AND HAVE NOT HAD PS BECAUSE OF THE SLIPPED BELT. THE MOST RECENT EVENT HAPPENED ON 6/30/08. SIMILAR INCIDENTS HAVE HAPPENED IN FEBRUARY, MARCH, APRIL, AND MAY OF THIS YEAR. I HAVE HAD IT IN THE SHOP AS MANY TIMES. THE PS MOUNTING BRACKET IS GOING TO NEED REPLACEMENT (AGAIN) OF THE MOUNTING BOLTS THAT HAVE BROKEN OFF DUE TO THE STRAIN OF THE BELT SLIPPING OFF. THE REPAIR SHOP SAYS THAT ALL OF THE PULLEYS AND MOUNTING BRACKETS HAVE, BY NOW, BEEN REPLACED AND WERE IN WORKING ORDER AND CAN NOT GIVE ME A REASON WHY THE BELT KEEPS SLIPPING OFF. I WAS REFERRED TO THIS SITE, THROUGH THE INTERNET, BY MANY OTHERS THAT HAVE HAD THE SAME PROBLEM WITH THEIR CHRYSLER OR DODGE VANS. IT SEEMS THAT I AM NOT ALONE IN THIS PROBLEM THAT THE MANUFACTURE WILL NOT MAKE CORRECT. *TR

    NHTSA complaint 10232794
  2. Filed Feb 8, 2007Failure Jan 1, 1901Williamsburg, VAValve

    1997 DODGE 3500 MAXI VAN WITH TIRE FAILURE DUE TO DEFECTIVE VALVE STEMS. **CC THE CONSUMER'S VEHICLE HAS HAD THREE TIRE FAILURES, ON THE SAME VEHICLE, DUE TO DEFECTIVE VALVE STEMS. THE STEM MANUFACTURERS ARE EHA SCHRADER AND FHA

    NHTSA complaint 10182683
  3. Filed Sep 20, 2005Failure Sep 18, 2005Vadnais HTS., MNFront

    1997 DODGE CARAVAN HAS SEVERE STRUT TOWER CORROSION ON FRONT DRIVERS SIDE. THIS HAS NOT FAILED YET, BUT COULD CAUSE CRASH IF STRUT COMES THROUGH TOP OF HOUSING. *JB

    NHTSA complaint 10137063
  4. Filed Jun 6, 2005Failure Jan 1, 200480,000 milesPhilo, OHAlternator/generator/regulator

    THE PROBLEM THAT I AM HAVING IS WITH THE GAUGES. MY ABS AND CHECK ENGINE SOON LIGHT COMES ON AND THE GAUGES GO OUT. I CAN TELL HOW FAST I'M GOING I CAN TELL HOW MUCH GAS I HAVE AND MY DOORS WILL NOT LOCK THEMSELVES. I HAVE HAD THE COMPUTER RESET. WE HAVE DICONNECTED THE NEGITIVE BATTERY CABLE AND RECONNECTED IT. WE HAVE BEAT ON THE DASH TILL THEY COME BACK ON. THESE ARE ONLY TEMP FIXES BECAUSE PRETTY SOON HERE COMES THE LIGHTS OUT GOES THE GAUGES. THE TRANSMISSION WAS REPLACED 2 YEARS AGO BECAUSE APARENTLY AFTER ABOUT 79000 MILES THE TRANSMISSIONS GO OUT ON THESE VANS. WE THE TRANSMISSION STARTS SHIFTING FUNNY IS WHEN THIS PROBLEM ACCURES. I LOVE MY VAN I JUST CANT HANDLE ITS PROBLEMS. WE ARE NOT THE ONLY ONES HAVING THIS PROBLEM EITHER EVERYONE I HAVE TALKED TO HAS REPLACED THEIR TRANSMISSIONS AT 79000 MILES AND IS HAVING THE SAME GAUGE PROBLEMS I AM HAVING.

    NHTSA complaint 10124270
  5. Filed Mar 30, 2005Failure Jan 14, 2005Oceanside, CAAutomatic transmission

    MY 1997 DODGE GRAND CARAVAN WAS IN FOR TRANSMISSION PROBLEMS, AND AT 117,000 MILES I LEARNED MY TRANSMISSION IS ALSO GOING. I KNOW TWO OTHER PEOPLE WHO REPLACED THEIR TRANSMISSIONS BEFORE 100,000. DON'T BUY ONE.*AK

    NHTSA complaint 10116062
  6. Filed Jan 4, 2005Failure Jan 3, 2005Yonkers, NYLower ball joint, Upper ball jointCrash

    BALL JOINT SEPARATION ON THE LFRONT LEFT TIRE. *AK

    NHTSA complaint 10105695
  7. Filed Dec 15, 2004Failure Nov 5, 200498,023 milesRaymond, NHHeater core

    THE HEATER CORE SPRUNG A LEAK WHILE DRIVING WHICH RENDERED THE DEFROSTER SYSTEM INOPERATIVE. VEHICLE IMMEDIATELY FOGGED UP. THIS REDUCED THE DRIVER'S VISIBILITY BECAUSE THE DRIVER WAS UNABLE TO SEE OUT OF THE WINDSHIELD. CONSUMER PULLED OVER AND CUT THE WINDSHIELD OFF, AND DROVE THE REST OF THE TRIP WITH THE WINDOWS DOWN, AND DEFOGGER SWITCH IN THE OFF POSITION. THE HEATER CORE WAS REPLACED BY A MECHANIC WHO HAD DIFFICULTY FINDING THE PART. THIS MAY BE DUE TO FAULTY MANUFACTURING DESIGN. *AK *TC

    NHTSA complaint 10101160
  8. Filed May 4, 2004Failure Jan 1, 1901Phoenix, AZAir bags

    SAFETY RECALL NOTICE RECEIVED FOR 1997 DODGE VAN REGARDING AIR BAGS AND REPLACEMENT OF THE CLOCKSPRING. (NAR) *MR THE CONSUMER MADE AN APPOINTMENT TO HAVE THE CLOCKSPRING REPLACED, BUT WHEN HE ARRIVED AT THE DEALER THEY INDICATED THAT THEY DIDN'T HAVE THE PART AVAILABLE (RECALL B24). *NM *CB

    NHTSA complaint 10073316
  9. Filed Apr 20, 2004Omaha, ARTires

    WHEN THE REAR TIRE BLEW OUT, IT RUPTURED THE GAS TANK FILLER TUBE. *PH *NM

    NHTSA complaint 10071562
  10. Filed Jul 25, 2003Failure Jul 23, 2003Owings Mills, MDTread/belt

    TIRE BLOW OUT. COMPLETE BLOW OF TREAD, RADIAL PLYS. ONLY SIDEWALLS REMAIN ON RIM.*AK

    NHTSA complaint 10029157
  11. Filed Jul 14, 2003Failure Aug 10, 2001SAN Antonio, TXColumn shiftCrash1 injured

    MY 3 YEARS OLD DOUGHTER WAS ABLE TO DISENGAGE THE GEAR FROM PARK TO NEUTRAL WITHOUT DEPRESSING THE BRAKES. SHE RAN OVER MY SON WHO WAS GOING AROUND THE CAR TO ENTER FROM THE OTHER SIDE. THE CAR IS A DODGE VAN 1997. I SPOKE TO THE DEALER ABOUT THE INCIDENTS AND THEY SAID THAT THE CARAVAN MODEL 1997 DID NOT COME WITH THIS SAFETY FEATURE"TO CHANGE GEARS FROM BRAKE, DRIVE OR NEUTRAL. YOU DO NOT HAVE TO PRESS THE BRAKES' I BELIVE THIS IS A AFTY FEATURE THT SHOULD BE RECALED AND FIXED. *AK

    NHTSA complaint 10026018
  12. Filed Dec 12, 2001Failure Dec 12, 2001Crisfield, MDFuel system, Fuel pump

    THIS WILL BE MY 3RD FUEL PUMP IN LESS THAN 2 YEARS, THE SECOND ONE WAS JUST 6 MONTHS AGO.*AK

    NHTSA complaint 755578
  13. Filed Jun 20, 2001Failure May 1, 2000Orem, UTHub

    BOTH DOOR MOUNTS REAR VIEW MIRRORS FOLD INTO THE DOOR AT SPEEDS ABOVE 60 MPH. THE CLAMP SCREWS STRIP OUT WHEN TIGHTENED RENDERING THE MIRRORS USELESS. REPLACEMENT COST OF MIRROR $125 EACH. *AK

    NHTSA complaint 747134
  14. Filed May 3, 2001Failure Apr 1, 2001Schaumburg, ILService brakes, Rotor

    ROTORS BEGAN TO DISINTEGRATE DUE TO A DEFECTIVE CASTING. *AK

    NHTSA complaint 744877
  15. Filed Dec 20, 2000Seabrook, TXBelts and associated pulleys

    WHILE MAKING A LEFT TURN AND RUNNING THROUGH WATER, IT IS SPLASHING ONTO THE BELT, CAUSING VAN TO LOSE STEERING AND BRAKES! THIS IS VERY DANGEROUS. **** DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****738051. *AK *JB

    NHTSA complaint 10006353
  16. Filed Jun 12, 2000Failure Apr 14, 1998Doyline, LAIgnition, Engine, Radio/tape deck/cd etc., Automatic transmission

    WHEELS OUT OF ALIGNMENT, CAUSING EXCESSIVE WEAR OF THE TIRES. NLM

    NHTSA complaint 552604
  17. Filed May 31, 2000Failure May 23, 2000ST John, INSide/windowCrash5 injured

    ON A DIVIDED HIGHWAY TRAVELING 60MPH, APPROACHED A RED LIGHT AND ANOTHER VEHICLE COMING FROM THE LEFT, RAN THE LIGHT AND HIT CONSUMER'S VEHICLE ON DRIVER'S SIDE, RUNNING IT OFF THE ROAD INTO A DITCH HEAD-ON. UPON IMPACT, DRIVER'S SIDE AIRBAG DIDN'T DEPLOY. CONTACTED DEALER. *AK

    NHTSA complaint 862795
  18. Filed Feb 15, 2000Kokomo, INAnchorage

    CONSUMER RECEIVED RECALL NOTICE IN REFERENCE TO THE SEAT BELTS. CONTACTED DEALER FOR REPAIRS. DEALER STATED NO PARTS WERE AVAILABLE. PLEASE NOTE THE RECALL INFORMATION WAS NOT AVAILABLE IN THE DIMS DATA BASE, NOR WAS THE MANUFACTURER' S RECALL INFORMATION LISTED ON THE OWNER'S NOTICE. *AK

    NHTSA complaint 856910
  19. Filed Sep 8, 1999Failure May 1, 1997Cayucos, CAAir bags

    AIR BAG MODULE UNDER FRONT DRIVERS SEAT.

    NHTSA complaint 609572
  20. Filed Jun 17, 1999Douglassville, GASide/window, Air bags, Seat belts, Seats

    DRIVER'S SIDE SEATBELT DOES NOT RETRACT BACK INTO POSITION, AND MIDDLE ROW CAPTAIN SEAT BY THE SIDE DOORS HAS NEVER WORKED, TOTALLY INOPERATIVE.CHRYSLER AND COACHMAN WILL NOT TAKE THE RESPONDSIBILITY FOR PROVIDING THE PARTS OR FIXING THE SEATBELTS. ALSO, RECEIVED RECALL NOTICE FOR AIR BAG. BUT DEALER WAS UNABLE TO FIX BECAUSE THEIR ANALISIS MACHINE WAS OFF. *AK

    NHTSA complaint 837837
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

12 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
    Valve Body. These may cause over drive cycling.
  • 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
  • 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
    Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
  • 0832097 Sep 19, 1997 · Service Bulletin/Repair Instructions
    INFORMATION REGARDING NHTSA AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *NLM
  • 070397 May 9, 1997 · Service Bulletin/Repair Instructions
    CONCERNS WITH ENGINE COOLANT USAGE. *NLM
  • 083997 Nov 28, 1997 · Service Bulletin/Repair Instructions
    CONDITION WITH KEYLESS ENTRY (RKE) TRANSMITTER BATTERIES DISCHARGE PREMATURELY. *YC
  • 080197 Feb 3, 1997 · Service Bulletin/Repair Instructions
    JTEC POWERTRAIN CONTROL MODULE WIRING HARNESS CONNECTOR REPAIR PACKAGES. *JD
Source: NHTSA manufacturer communications files.