Complaints over time
Complaints about the 2012 DRV Elite Suite peaked in 2012, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 DRV Elite Suite
Trailer, Not Applicable, built in United States. Owner complaints on file from Nov 15, 2012 to Jan 13, 2016.
Recall campaigns covering this model year17,896 vehicles or units across those campaigns
Owner complaints22.0 times the median 2012 trailer
Severity index50.02012 trailers average 2.6
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2012 DRV Elite Suite name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2012 DRV Elite Suite
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-753 | Nov 22, 2017 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the… | Equipment | 7,896 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 DRV Elite Suite
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jan 13, 2016Failure Dec 20, 201510,000 milesBelleville, ILSuspension
A SHACKLE BOLT THAT HOLDS THE LEAF SPRING TO THE FRAME OF THE TRAILER BROKE. THIS CAUSED THE AXLE TO MOVE FORWARD. LUCKILY THIS OCCURRED AT VERY LOW SPEED (I WAS TURNING INTO A PARKING LOT). WHEN THE AXLE MOVED FORWARD THE TIRE BEGAN TO RUB AGAINST THE SIDE OF THE TRAILER. IF THIS HAD HAPPENED AT HIGHWAY SPEED THE TIRE WOULD HAVE BLOWN OUT AND EXTENSIVE DAMAGE WOULD HAVE HAPPENED TO THE SIDE PANELS OF THE TRAILER. A TIRE BLOW OUT COULD HAVE ALSO CAUSED THE TRAILER TO BECOME UNSTABLE RESULTING IN A POSSIBLE ACCIDENT IF I HAD LOST CONTROL OF THE TRUCK AND TRAILER. THE TRAILER IS A FIFTH WHEEL TYPE TRAVEL TRAILER. THERE WAS NO REASON WHY THIS BOLT BROKE. THE TRAILER IS ONLY 3 YEARS OLD AND HAD BEEN USED VERY LITTLE. I HAVE HAD THE SHACKLE BOLT REPLACED AT A RV DEALER. THEY TOLD ME THIS TYPE OF FAILURE IS VERY VERY RARE. THE MECHANIC THAT REPLACED THE SHACKLE BOLT HAD NEVER SEEN THIS TYPE OF FAILURE ON A RV TRAVEL TRAILER. SOON AFTER I DECIDED TO HAVE ALL 14 SHACKLE BOLTS REPLACED TO ENSURE THIS PROBLEM WOULD NOT RE-APPEAR. THE COMPANY THAT REPLACED THE BOLTS ALSO HAD NEVER SEEN THIS TYPE OF PROBLEM ON A TRAVEL TRAILER. ANOTHER RV DEALER SERVICE DEPARTMENT ALSO TOLD ME THAT THEY HAD NEVER SEEN THIS TYPE OF FAILURE. I EVEN WENT SO FAR TO GO TO A RV FORUM WEBSITE TO ELICIT COMMENTS FROM OTHER RV OWNERS ON THIS MATTER. A NUMBER OF COMMENTS SAID THEY HAD NOT HEARD OF THIS PROBLEM AND THAT IT WAS A GOOD IDEA TO REPLACE ALL THE SHACKLE BOLTS. FINALLY I CONTACTED THE TRAILER MANUFACTURER - DRV. THEY ASKED FOR A PICTURE OF THE BROKEN BOLT WHICH I SENT TO THEM. I ALSO SENT THEM THE BROKEN BOLT AND A FEW SAMPLES OF THE SHACKLE BOLTS THAT HAD BEEN REPLACED. WHEN I ASKED IF THEY INTENDED TO DO ANYTHING ABOUT THIS DRV REPLIED THEY WOULD BE TAKING NO ACTION ON THIS ISSUE.
NHTSA complaint 10819989 - Filed Nov 15, 2012Failure Mar 23, 2012Marathon, FLEquipmentFire
TL* THE CONTACT OWNS A 2012 DRV ELITE SUITE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE WAS MADE AWARE BY ANOTHER DRIVER THAT SMOKE WAS EMITTING FROM THE REAR DRIVER SIDE WHEEL. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. WHILE THE VEHICLE WAS PARKED WITH NO ONE IN THE VEHICLE THE BRAKES BEGAN TO MAKE A LOUD SCREECHING NOISE. THE TECHNICIAN STATED THE BRAKE ACTUATOR WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V246000 (EQUIPMENT) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 10484760
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.