Complaints over time
Complaints about the 2004 Ducati 999 peaked in 2005, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 Ducati 999
Motorcycle, built in Italy. Owner complaints on file from Jan 21, 2005 to Jan 21, 2005.
Recall campaigns covering this model year23,411 vehicles or units across those campaigns
Owner complaints1Below the median 2004 motorcycle
Severity index0.02004 motorcycles average 11.4
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2004 Ducati 999 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2004 Ducati 999
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 06E-035 | May 2, 2006 | Certain crg front brake levers, model rb-511 designed for use on 2004-2006 yamaha yzf-r1 motorcycles, and 2005-2006 yamaha yzf-r6 motorcycles | Brakes | 1,611 | Part replacement |
| 04V-340 | Jul 8, 2004 | Certain motorcycles, a significant quantity of oil lubricant can leak on to the rear wheel and tire from the oil cooler | Engine and cooling | 1,800 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 Ducati 999
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 21, 2005Failure Sep 6, 2004800 milesClovis, CAGasoline
I OWN 2004 DUCATI 998 MATIRX MOTORCYCLE. IT HAS A PROBLEM OF STALLING AT LOW SPEEDS. THERE IS ABSOLUTELY NO WARNING. THE BIKE DIES INSTANTANEOUSLY. INITIALLY, IT WAS STALLING WHILE STOPPED AND IDLING. LATER, IT WOULD DIE AS I WAS RIDING THE BIKE. IN SEPTEMBER OF 2004, I WAS CROSSING A BUSY INTERSECTION WHEN THE BIKE DIED AND CAME TO AN IMMEDIATE STOP. THE CAR BEHIND ME WAS FORCED TO SWERVE TO AVOID COLLIDING WITH MY MOTORCYCLE. I HAD TO PUSH THE BIKE OUT OF THE INTERSECTION BECAUSE IT WOULD START THEN IMMEDIATELY DIE. I TOOK THE BIKE TO MY DEALER. THEY HAD IT FOR 6 WEEKS AND FAILED TO FIX THE PROBLEM. I WENT TO THE INTERNET AND VISITED SEVERAL DUCATI WEBSITES. I DISCOVERED FROM OTHER OWNERS THROUGHOUT THE COUNTRY, THE STALLING PROBLEM HAS EXISTED FOR ALMOST 10 YEARS IN DUCATI MOTORCYCLES. I THEN EMAILED DUCATI IN ITALY. THEIR RESPONSE WAS FOR ME TO FILE A COMPLAINT WITH NHTSA AND TO CONTACT DUCATI NORTH AMERICA. I RETURNED THE BIKE TO THE DEALERSHIP AND THEY KEPT THE BIKE FOR 2 MORE WEEKS AND AGAIN FAILED TO FIX THE PROBLEM. I RETURNED THE BIKE A THIRD TIME. AGAIN, I WAS CROSSING A BUSY INTERSECTION WHEN THE BIKE DIED AND CAME TO AN IMMEDIATE STOP. THIS TIME THE CAR BEHIND ME HAD TO LOCK UP THE BRAKES TO AVOID HITTING ME. THE BIKE IS NOW IN THE SHOP. IT HAS BEEN THERE ALMOST THE ENTIRE WEEK. THE DEALER TOLD ME THEY HAVE CONTACTED TECH REPS AND ATTENDED A DUCATI SCHOOL WHERE THEY DISCOVERED THAT THE STALLING IS NOT AN ISOLATED PROBLEM. I WAS VERY FORTUNATE WHEN RIDING THIS BIKE. THE DRIVERS BEHIND ME WERE VERY ALERT. I COULD HAVE SUFFERED INJURIES OR EVEN DEATH DUE TO DUCATI IGNORING THIS PROBLEM WITH THEIR BIKES FOR ALMOST 10 YEARS. *NM
NHTSA complaint 10107686
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
22 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S… - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-SRB-19-046 Dec 31, 2019 · Service Bulletin/Repair Instructions
Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service l… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SVC-09-009 May 5, 2009 · Service Bulletin/Repair Instructions
DUCATI MOTORCYCLE: THE GEAR SELECTOR MECHANISM APPLICABLE TO ALL DUCATI MODEL MOTORCYCLES EQUIPPED WITH 2V/4V ENGINES HAS BEEN REVISED DUE TO DIFFICULTY IN SELECTING A GEAR AND GEAR SELECTOR WAS SET INCORRECTLY. NO MODEL YEARS LISTED. *PE
Source: NHTSA manufacturer communications files.