Complaints over time
Complaints about the 2016 Ducati Diavel peaked in 2020, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Ducati Diavel
Motorcycle, built in Italy. Owner complaints on file from May 1, 2020 to Oct 20, 2020.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints31.5 times the median 2016 motorcycle
Severity index0.02016 motorcycles average 9.6
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2016 Ducati Diavel name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Ducati Diavel
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Ducati Diavel
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Oct 20, 2020Failure Oct 17, 20202 milesAlexandria, VABody
KICKSTAND SENSOR FELL OFF OF BIKE CAUSING THE BIKE TO STALL WHILE DRIVING. DUCATI STATES THEY HAD A RECALL FOR THIS FOR MY YEAR BIKE, ALTHOUGH MY VIN DOES NOT MATCH THE RECALL DB. THIS IS A SAFETY ISSUE.
NHTSA complaint 11365430 - Filed May 14, 2020Failure May 14, 20202,500 milesAtlanta, GAService brakes
REAR BRAKES COMPLETELY FADE AND ARE USELESS OVER A PERIOD OF MONTHS. BLEEDING THE BRAKE LINE WORKS FOR A SHORT PERIOD BUT IS TIMELY AND COSTLY. THE CURRENT SET UP ALLOWS EXCESSIVE HEAT FROM THE EXHAUST AND POSSIBLY CATALYTIC CONVERTER TO BOIL BRAKE FLUID. THIS IS A KNOWN ISSUE THAT MAY REQUIRE INTERVENTION. *TR
NHTSA complaint 11324537 - Filed May 1, 2020Failure Apr 29, 20201 milesHighland, MIService brakes
THERE IS A CHRONIC PROBLEM WITH THE REAR BRAKE BECOMING UNUSABLE. THE BRAKE LINE PASSES MUCH TOO CLOSE TO THE CATALYTIC CONVERTER, WHICH VAPORIZES THE BRAKE FLUID AND CREATES A GAS POCKET IN THE LINE. THIS RENDERS THE BRAKES UNUSABLE. DRAINING THE LINE REQUIRES REMOVING THE REAR WHEEL (A HUGE JOB ON A DUCATI) AND CALIPER. THE PROBLEM RETURNS ALMOST IMMEDIATELY. THEY HAVE SERVICED IT SEVERAL TIMES, BUT EACH TIME IT IMMEDIATELY FAILS AGAIN. IT IS VERY UNSAFE.
NHTSA complaint 11322977
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE21003 Preliminary evaluation, Brakes
Extended Stopping Distance
Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
36 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - TTB-23-001 rev14 Sep 29, 2023 · Service Bulletin/Repair Instructions
Tips & Tricks Summary Rev. 14 Summary: Applicability: Availability and characteristic of Akrapovic Racing Exhaust Part no. 96482291AA for the Multistrada V4 Rally. Abnormal play of passenger seat, and squeak coming from the front wheel when moving the motor… - TTB-23-001R10 Jul 31, 2023 · Service Bulletin/Repair Instructions
Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and mod… - TTB-23-001R09 Jul 25, 2023 · Service Bulletin/Repair Instructions
Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal de… - SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S… - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - TTB-23-001 rev08 Jun 15, 2023 · Service Bulletin/Repair Instructions
Tips & Tricks Summary Rev. 06 Summary. BBS fuse indications and fan error code validation for the Diavel; and Precautions for removing scratches on special versions on the Streetfighter. - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-SRB-21-045 Aug 12, 2021 · Service Bulletin/Repair Instructions
Scheduled Maintenance Plan Update for Diavel Family Applicability: Diavel MY 2011-2018 (all versions) This service bulletin provides dealers and service managers with updated scheduled maintenance for the suspension system. This bulletins supersedes bulleti… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-043 Sep 4, 2020 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements for vehicles with c… - SRV-SRB-20-021 Jun 17, 2020 · Service Bulletin/Repair Instructions
Scheduled Maintenance plan update for Diavel family- Applicability: Diavel Model Year 2011-2018 (all versions). This service repair bulletin notifies dealers and service managers of updated regular service checklists and requirements for listed model servi… - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-SRB-19-046 Dec 31, 2019 · Service Bulletin/Repair Instructions
Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service l… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SRV-SRB-19-014 Mar 14, 2019 · Service Bulletin/Repair Instructions
Kit with starter clutch for Testastretta 11° 1200cc and Testastretta DVT engines - Applicability: Monster 1200 Model Year 2016 (all versions); Diavel Model Year 2016 (all versions); Multistrada 1200 Model Year 2015-2016-2017 (all versions); XDiavel Model Ye… - SRV-SRB-18-028 Oct 9, 2018 · Service Bulletin/Repair Instructions
Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct proc… - SRV-ESB-18-004 May 3, 2018 · Service Bulletin/Repair Instructions
Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides… - SRV-TSB-18-001 Jan 19, 2018 · Service Bulletin/Repair Instructions
X Diavel/X Divael S Starter Clutch and Flywheel Replacement - This bulletin describes the proceedure to remove and replace the starter clutch and flywheel with a new and improved unit. Certain units suffered a failure of the starter clutch resulting in an … - SRV-TTB-17-005 May 31, 2017 · Service Bulletin/Repair Instructions
Procedure for Verifying Engine Oil Consumption - this Tips and Tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included. - SRV-SRB-16-021 Jul 28, 2016 · Service Bulletin/Repair Instructions
FUEL TANK PROTECTION KIT - THIS SERVICE BULLETIN INFORMS SERVICE MANAGERS OF A NEWLY DEVELOPED FUEL TANK PROTECTOR DESIGNED TO BETTER PROTECT FUEL TANKS AGAINST SHOCK OR DAMAGE. THIS BULLETIN ALSO PROVIDES ASSOCIATED PART NUMBERS AND UPDATED PRICE LISTS.
Source: NHTSA manufacturer communications files.