AutoStatsIQ
Data through Oct 2026
Model year

2018 Ducati Monster 821

Motorcycle, gasoline, built in Italy. Owner complaints on file from Mar 15, 2019 to Jul 11, 2020.

Recalls (3)Complaints (3)Investigations (1)Bulletins (32)
Recall campaigns covering this model year39,963 vehicles or units across those campaigns
Owner complaints31.5 times the median 2018 motorcycle
Severity index0.02018 motorcycles average 6.0
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Ducati Monster 821 peaked in 2020, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52201920202202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2018 Ducati Monster 821 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
2
Engine and cooling
1
Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2018 Ducati Monster 821

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Ducati Monster 821
CampaignFiledSubjectComponentVehiclesRemedy
21V-335May 11, 2021Rear brake hoses may be susceptible to heat damageBrakes1,312Part replacement
21V-315May 4, 2021Air may permeate the rear brake systemBrakes5,909Repair or modification
18V-835Nov 27, 2018Shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the leverPowertrain2,742Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 Ducati Monster 821

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Jul 11, 2020Failure Jun 1, 2018565 milesSAN Jose, CAEngine, Fuel/propulsion system

    THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS

    NHTSA complaint 11338814
  2. Filed Mar 10, 2020Failure Mar 3, 2020900 milesSalinas, CAService brakes

    TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.

    NHTSA complaint 11317213
  3. Filed Mar 15, 2019Failure Mar 14, 20191,800 milesBaltimore, MDService brakes

    ON 03/14/2019 WHILE RIDING THE MOTORCYCLE DURING THE DAY I EXPERIENCED A SUDDEN COMPLETE FAILURE OF THE REAR BRAKE SYSTEM WHILE NAVIGATING A TURN. I HAD BEEN ON THE BIKE FOR ABOUT AN HOUR WITH NO INDICATION ANYTHING WAS WRONG. IT WAS VERY SUDDEN AND ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. UPON A VISUAL INSPECTION I NOTED THERE WAS NO FLUID LEAKING, FLUID LEVEL WAS FULL, BRAKE PADS ARE GOOD, AND NO ABS MALFUNCTION WAS INDICATED ON THE BIKES DISPLAY. IF NOT FOR MY RIDING EXPERIENCE I PROBABLY WOULD HAVE CRASHED. WEATHER WAS SUNNY AROUND 70 DEGREES SPEED IN TURN UNDER 15 MPH BRAKING PRESSURE WAS NORMAL (NOT PANIC BRAKING)

    NHTSA complaint 11186983
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE21003 Preliminary evaluation, Brakes
    Extended Stopping Distance
    Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
All investigations
Service bulletins

32 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
    Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki…
  • SRV-SRB-23-073 Jan 2, 2024 · Service Bulletin/Repair Instructions
    Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses …
  • SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
    Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses …
  • SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
    Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S…
  • SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
    Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc…
  • SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
    Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak…
  • TTB-23-001 rev07 Jun 6, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale;…
  • SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
    Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul…
  • SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
    Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
  • SRV-SRB-23-009 Feb 28, 2023 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates (USA). Applicability: All Models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake function. It includes …
  • SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t…
  • SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
    CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th…
  • SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi…
  • SRV-SRB-22-029 Jun 22, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer co…
  • SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
    Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
  • TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1…
  • SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
    Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure…
  • TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39…
  • TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin…
  • SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke…
  • SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin…
  • SRV-SRB-21-015 Feb 16, 2021 · Service Bulletin/Repair Instructions
    Temporary suspension of Workshop Campaigns CR191 - CR193 - CR195. Applicability: Monster 821 MY 2018-2020; Monster 1200 MY 2017-2020; SuperSport MY 2017-2020. This bulletin informs dealers and service managers of a temporary suspension the certain Worksho…
  • SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
    Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder …
  • SRV-SRB-20-043 Sep 4, 2020 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements for vehicles with c…
  • SRV-TSB-20-004 Apr 28, 2020 · Service Bulletin/Repair Instructions
    "CR191 – Rear Brake Hoses Check and Replace if Required - Monster 821 Model Year 2018-2020 (all versions). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of n…
  • SRV-TSB-20-002 Apr 9, 2020 · Service Bulletin/Repair Instructions
    CR188 - Rear brake hose check and replace if req- Applicability: Monster 797 Model Year 2017-2020 (all models). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result …
  • SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
    Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations…
  • SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
    Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en…
  • SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
    Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten…
  • SRV-SRB-19-046 Dec 31, 2019 · Service Bulletin/Repair Instructions
    Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service l…
  • SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
    TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to…
  • SRV-SRB-19-013 Mar 14, 2019 · Service Bulletin/Repair Instructions
    Kit with starter clutch for Testastretta 11° 821cc -“ 937cc engines - Applicable to Monster 821 Model Year 2015-2019 (all versions); Multistrada 950 Model Year 2017-2018; Hypermotard 939/Hypermotard 939 SP Model Year 2016-2018; Hyperstrada 939 Model Year 20…
Source: NHTSA manufacturer communications files.
About service bulletins