Model year

2012 Ducati Multistrada

Motorcycle, gasoline, built in Italy. Owner complaints on file from Mar 2, 2021 to Oct 16, 2022.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints84.0 times the median 2012 motorcycle
Severity index0.02012 motorcycles average 7.8
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2012 Ducati Multistrada peaked in 2021, with 6 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02462021620222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2012 Ducati Multistrada name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
8
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2012 Ducati Multistrada

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2012 Ducati Multistrada

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Oct 16, 2022Failure Sep 9, 2022Plantsville, CTService brakes

    The bike has 12.600 miles and has gone to the dealership for all its work and inspections prior to this brake failure. Rear brake failure, the bike is available for inspection. luckily that I wasn't going fast when it happened I took the bike to the New Haven power sport Ducati dealer they said that shouldn't happen, maybe the manufacturer failed to secure the bolts with the lock tight. the cost to fix the bike at a Ducati dealer is an estimate $6,500.00 but the issue is not the money It could cause the death of a motorcyclist going at a fast speed due to rear brake failure. there was no warning or other symptoms prior to the brake failure only a snapping noise. A rear bolt from the brake rotor came out, scraping the rear wheel hub and pulling the retaining ring between the brake caliper and brake pads failing the motorcycle to get to a stop. Also, the ring retaining that was stuck reached the rear rim creating a deep scratch into the rim. I belong to a Facebook Ducati group and a similar rear brake failure was posted on it.

    NHTSA complaint 11489444
  2. Filed Aug 2, 2022Failure Jul 25, 2022Stanfield, NCService brakes

    I have had repeated issues where the rear brake fades during hot weather riding. Also, the rear brake has to be bled fairly often in order to operate. I have read this is a common complaint for my model. The dealer has no input towards a solution.

    NHTSA complaint 11477114
  3. Filed Jun 18, 2021Failure Jun 18, 2021Haslet, TXService brakes

    Rear brakes have almost no stopping power at all. Have tried several suggested servicing techniques such as new pads, bleeding mrake system (multiple times). No improvement. Have owned several motorcycles and none have had such poor braking system. Front seems to work fine, rear is basically non-existent.

    NHTSA complaint 11421374
  4. Filed Jun 13, 2021Failure May 28, 2021Morristown, NJService brakes

    Rear brakes won’t even work strong enough to hold the bike on a hill without being pumped several times. Brake system has been bleed with new fluid with no improvement. Stopping distance is reduced by a subpar rear brake system.

    NHTSA complaint 11420773
  5. Filed Jun 7, 2021Failure Jun 5, 2021Newbury, NHService brakes

    The rear brake of this motorcycle is a known defect, the problem is discussed and mentioned on almost all internet forums and discussion places. In my person experience the rear brake goes soft quickly and eventually does not work to stop the bike at all. After I have the bike serviced by a Ducati dealer the brake will work for a period of a few weeks and then become unusable again. Ducati has been unable or unwilling to solve this problem.

    NHTSA complaint 11419877
  6. Filed Jun 2, 2021Failure Jun 2, 2021Nashville, TNService brakes

    The rear brake has been inadequate since new. Pedal has been inconsistent with master cylinder requiring frequent bleeding. This has been a persistent long term problem. Even so, and in consideration that this is just the rear brake and therefore of lesser power, rear braking power is minimal to virtually none and not up to the standard of the front brakes or, in my opinion, other competitive bikes. This is a well known problem with Multistradas but I did not know I could report it directly to an authority. The front brake system is very good as expected but the rear brake is bad even considering it's inherent disadvantage of being at the rear. Mine hasn't really worked for years.

    NHTSA complaint 11419433
  7. Filed Mar 25, 2021Failure Mar 1, 202127,000 milesSouthaven, MSService brakes

    THE REAR BRAKE IS INOPERATIVE. SERVICING THE SYSTEM WILL YIELD MODERATE PERFORMANCE FOR A SHORT TIME, BUT EVENTUALLY, SOMETIMES AFTER VERY SHORT PERIODS OF TIME (DAYS) THE SYSTEM WILL AGAIN, BECOME INOPERATIVE.

    NHTSA complaint 11404854
  8. Filed Mar 2, 2021Failure Mar 1, 20218,000 milesBristow, VAService brakes

    THE REAR BRAKE DOES NOT FUNCTION AS IT SHOULD, ALMOST NO STOPPING POWER AT ALL, EVEN AT VERY LOW SPEEDS

    NHTSA complaint 11398802
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE21003 Preliminary evaluation, Brakes
    Extended Stopping Distance
    Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

42 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRV-TTB-24-001, Rev 07 Apr 11, 2024 · Other
    Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubricat…
  • TTB-24-001 Rv5 Mar 27, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices
  • TTB-24-001 Rv4 Mar 15, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.
  • TTB-24-001Rev 3 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
  • TTB-24-001Rev 2 Feb 26, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, sc…
  • SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
    Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki…
  • TTB-23-001rev16 Nov 14, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 16 Summary: Applicability: Multistrada-Orientation of the side stand springs, and the configuration of aluminum side panniers. Panigale-Wrong mileage deadline on service warning panel. All Models-Final drive chain oxidation.
  • TTB-23-001 rev15 Oct 26, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 15 Summary: Applicability: Multistrada. Availability and characteristics of a particular racing exhaust, and possible abnormal play of passenger seat.
  • SRV-SRB-23-053 Oct 17, 2023 · Service Bulletin/Repair Instructions
    Rear Brake System Update Summary. Applicability: All Models. This service repair bulletin provides a quick reference table for available rear brake updates. It replaces and cancels service bulletin SRV-SRB-23-051 published on 09/27/2023.
  • TTB-23-001 rev13 Sep 28, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 – High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all m…
  • TTB-23-001 rev12 Aug 8, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 12 Summary: Various DTC, DWC, DQS, BSD, Cruise Control warning lights illuminating on the Multistrada. Surface damage of oil sump for the Streetfighter V4 and new upper chain sliding shoe and adhesive neoprene pad for the Streetfi…
  • TTB-23-001 rev11 Aug 3, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 11 Summary: Improvement of graphics matching between tank cover and fuel tank for the Multistrada V4 Rally. Improvements to wheel rim protections for the Diavel V4. Possible slight contact of rear tire with auxiliary fuel tank bot…
  • TTB-23-001R10 Jul 31, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and mod…
  • TTB-23-001R09 Jul 25, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal de…
  • SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
    Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S…
  • SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
    Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc…
  • SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
    Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak…
  • TTB-23-001 rev07 Jun 6, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale;…
  • SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
    Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul…
  • SRV-TTB-23-001R6 May 8, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 06 Summary. Turn-by-Turn pictogram indications while using “Rally” Riding mode and auxiliary tank installation instructions for Desert X; and exhaust manifold discoloration for all models.
  • SRV-TTB-23-001R5 May 2, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 5 Summary. Ducati Connect and Sygic app improvements for the Multistrada; possible contact between left rear subframe cover & rear shock absorber for the Panigale; fuel tank tabs information for the Streetfighter.
  • SRV-TTB-23-001R4 May 3, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the S…
  • SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
    Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
  • TTB-23-001 Rev3 Apr 28, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 03.Fuel transfer for Desert X, and headlight replacement for all models.
  • TTB-23-001 Rev2 Apr 4, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 02. Front mudguard update for Desert X; installation of the center stand for the Multistrada V4, aluminum fuel tank corrugations for all models, and cosmetic defects or transport damage on carbon rims in all models.
  • TTB-23-001 Rev01 Mar 10, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 01. Error code for Multistrada V4; ion battery indications and precautions, possible clutch slippage, and possible variations in foot peg areas for Desert X, and possible steering damper noise in all models.
  • TTB-22-001 rv 16 Oct 28, 2022 · Service Bulletin/Repair Instructions
    Tips and Tricks Summary Rev.16. Indications for heat exchanger after removal in Panigale, and Streetfighter, V2 models; initial battery activation precautions for all models; and guidelines for fuel tank and injector pipe replacement in Panigale, and Stree…
  • TTB-22-001 Rev13 Sep 14, 2022 · Service Bulletin/Repair Instructions
    Tips and Tricks Summary Rev.13. Applicability: All Models. This bulletin summarizes latest tips and tricks concerning Desert X turn-by-turn function; Multistrada fuel tank cap cover, canister purge valve error code, and possible generator malfunction; and i…
  • SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t…
  • SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
    CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th…
  • TTB-22-001 Rv10 Jul 12, 2022 · Service Bulletin/Repair Instructions
    Tips and Tricks Summary Rev.10. Applicability: Multistrada. This bulletin provides instructions for correct bike battery charging and maintenance procedure.
  • SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi…
  • SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
    Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
  • TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1…
  • SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
    Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure…
  • TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39…
  • TTB-20-001 r21 Nov 18, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: Multistrada V4 (All Models All Yrs), P.33-Installing the RH and LH side cowlings during Product Delivery Inspection. Panigale MY2021-2022, P.42-Rear-view mirror upgrade.
  • TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin…
  • SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke…
  • SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin…
  • SVC-13-016 Jun 14, 2013 · Service Bulletin/Repair Instructions
    Technical specification sheet update
  • SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
    Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder …
Source: NHTSA manufacturer communications files.