Model year

2021 Ducati Multistrada

Motorcycle, gasoline, built in Italy. Owner complaints on file from Jun 8, 2021 to Jun 8, 2021.

Recall campaigns covering this model year1129 vehicles or units across those campaigns
Owner complaints1Close to the median 2021 motorcycle
Severity index0.02021 motorcycles average 5.8
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2021 Ducati Multistrada peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Ducati Multistrada name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Ducati Multistrada

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Ducati Multistrada
CampaignFiledSubjectComponentVehiclesRemedy
21V-212Mar 25, 2021Excessive wear of the valve guides may cause the valve head to breakEngine and cooling129Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Ducati Multistrada

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jun 8, 2021Failure Jun 8, 2021Roswell, GAAdaptive cruise control, Blind spot detection

    UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

    NHTSA complaint 11420170
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

66 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • SRV-TTB-24-001, Rev 07 Apr 11, 2024 · Other
    Tips & Tricks Revision 07 Summary. Applicability: Hypermotard 698-Possible coolant leakage from the water distributor. All Models-Precaution for the use of the Hand-Free fuel tank cap part no. 96681021AA – part no. 96680491A. All V4 models-Possible lubricat…
  • TTB-24-001 Rv5 Mar 27, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 05 Summary. Applicability: All Models-Sygic Navigator App software bug for iOS Apple devices
  • TTB-24-001 Rv4 Mar 15, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 04 Summary. Applicability: Multistrada-Possible erratic idling rpm and hard starting, and engine noise. Hypermotard-Possible hard starting issues.
  • TTB-24-001Rev 3 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
  • TTB-24-001Rev 2 Feb 26, 2024 · Service Bulletin/Repair Instructions
    Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, sc…
  • SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
    Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki…
  • SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
    Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses …
  • TTB-23-001rev16 Nov 14, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 16 Summary: Applicability: Multistrada-Orientation of the side stand springs, and the configuration of aluminum side panniers. Panigale-Wrong mileage deadline on service warning panel. All Models-Final drive chain oxidation.
  • TTB-23-001 rev15 Oct 26, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 15 Summary: Applicability: Multistrada. Availability and characteristics of a particular racing exhaust, and possible abnormal play of passenger seat.
  • SRV-SRB-23-053 Oct 17, 2023 · Service Bulletin/Repair Instructions
    Rear Brake System Update Summary. Applicability: All Models. This service repair bulletin provides a quick reference table for available rear brake updates. It replaces and cancels service bulletin SRV-SRB-23-051 published on 09/27/2023.
  • TTB-23-001 rev13 Sep 28, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 13 Summary: Applicability: Incorrect evaluation of the wear condition of front wheel bearings, and Error C1134 – High DRL temperature (update) for the Multistrada. Melting of coolant distributor due to engine overheating for all m…
  • TTB-23-001 rev12 Aug 8, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 12 Summary: Various DTC, DWC, DQS, BSD, Cruise Control warning lights illuminating on the Multistrada. Surface damage of oil sump for the Streetfighter V4 and new upper chain sliding shoe and adhesive neoprene pad for the Streetfi…
  • TTB-23-001 rev11 Aug 3, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 11 Summary: Improvement of graphics matching between tank cover and fuel tank for the Multistrada V4 Rally. Improvements to wheel rim protections for the Diavel V4. Possible slight contact of rear tire with auxiliary fuel tank bot…
  • TTB-23-001R10 Jul 31, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and mod…
  • TTB-23-001R09 Jul 25, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal de…
  • SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
    Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S…
  • SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
    Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc…
  • SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
    Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak…
  • TTB-23-001 rev07 Jun 6, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale;…
  • SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
    Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul…
  • SRV-TTB-23-001R6 May 8, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 06 Summary. Turn-by-Turn pictogram indications while using “Rally” Riding mode and auxiliary tank installation instructions for Desert X; and exhaust manifold discoloration for all models.
  • SRV-TTB-23-001R5 May 2, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 5 Summary. Ducati Connect and Sygic app improvements for the Multistrada; possible contact between left rear subframe cover & rear shock absorber for the Panigale; fuel tank tabs information for the Streetfighter.
  • SRV-TTB-23-001R4 May 3, 2023 · Service Bulletin/Repair Instructions
    Tips and Tricks Revision 4 Summary. Preload range error code, possible incorrect assessment of the cause of an engine oil seepage from the generator cover, and information on aluminum tank cover for the Multistrada; riding Mode indication flashing for the S…
  • SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
    Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
  • TTB-23-001 Rev3 Apr 28, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 03.Fuel transfer for Desert X, and headlight replacement for all models.
  • TTB-23-001 Rev2 Apr 4, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 02. Front mudguard update for Desert X; installation of the center stand for the Multistrada V4, aluminum fuel tank corrugations for all models, and cosmetic defects or transport damage on carbon rims in all models.
  • TTB-23-001 Rev01 Mar 10, 2023 · Service Bulletin/Repair Instructions
    Tips & Tricks Summary Rev. 01. Error code for Multistrada V4; ion battery indications and precautions, possible clutch slippage, and possible variations in foot peg areas for Desert X, and possible steering damper noise in all models.
  • SRV-TSB-22-015 Nov 3, 2022 · Service Bulletin/Repair Instructions
    CR241 â“ Upper Chain Sliding Shoe Installation with Neoprene Pad. Applicability: Multistrada V4 STD/S MY2021-2022 (all country versions). This technical service bulletin addresses isolated reports of "rattling" noise coming from the engine area. An option…
  • TTB-22-001 rv 16 Oct 28, 2022 · Service Bulletin/Repair Instructions
    Tips and Tricks Summary Rev.16. Indications for heat exchanger after removal in Panigale, and Streetfighter, V2 models; initial battery activation precautions for all models; and guidelines for fuel tank and injector pipe replacement in Panigale, and Stree…
  • SRV-TSB-22-014 Oct 26, 2022 · Service Bulletin/Repair Instructions
    CR240 –Multistrada V4 ECU Software Update. Applicability: Multistrada V4 STD/S/PP MY 2021-2023 (all country versions). This technical service repair bulletin informs dealers and service managers of the release of a new engine control calibration update rela…
  • TTB-22-001 Rev13 Sep 14, 2022 · Service Bulletin/Repair Instructions
    Tips and Tricks Summary Rev.13. Applicability: All Models. This bulletin summarizes latest tips and tricks concerning Desert X turn-by-turn function; Multistrada fuel tank cap cover, canister purge valve error code, and possible generator malfunction; and i…
  • SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t…
  • SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
    CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th…
  • TTB-22-001 Rv10 Jul 12, 2022 · Service Bulletin/Repair Instructions
    Tips and Tricks Summary Rev.10. Applicability: Multistrada. This bulletin provides instructions for correct bike battery charging and maintenance procedure.
  • SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
    Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi…
  • TTB-22-001 Rev07 May 25, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks Rev 07 - Applicability: Multistrada V4. ABS Wiring Positioning, Thermostatic Valve Revision, Gearchange Pedal Height Adjustment, and Fuel Level Indication information.
  • SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
    Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
  • TTB-22-001 Rev4 Apr 25, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks Rev 04 - Applicability: Diavel, pg. 17: Checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: Possible CAN line and speed sensor Errors; pg.22 Possible breakage of the right-hand footpeg holder plat…
  • TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1…
  • SRV-TSB-22-002 Mar 8, 2022 · Service Bulletin/Repair Instructions
    CR 226 - Multistrada V4 Updates. Applicability: Multistrada V4 S/STD MY 2021-2022 (all versions, excluding Pikes Peak). This technical service bulletin informs dealers and service managers of updates and quality checks required for the listed units. This …
  • SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
    Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure…
  • TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
    Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39…
  • TTB-20-001 r23 Dec 13, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks V23 - Applicability: Multistrada V4S, MY 2021. Pg 34 : Infotainment system and user interface improvements. Pg. 35: Improvement e-mail announcements for customers.
  • TTB-20-001 r 22 Nov 24, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: All Models, All Model Years, P. 11-Hands free system software reprogramming failure. Control unit lockout / bike off. Multistrada V4 All Model Years, P.34-Possible erratic idling rpm and hard starting. Panigael Superleggera V4,…
  • TTB-20-001 r21 Nov 18, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: Multistrada V4 (All Models All Yrs), P.33-Installing the RH and LH side cowlings during Product Delivery Inspection. Panigale MY2021-2022, P.42-Rear-view mirror upgrade.
  • SRB-SRV-21-059 Oct 29, 2021 · Service Bulletin/Repair Instructions
    Installation of the Multistrada V4S Lowering Spring Kit. Applicability: Multistrada V4S Model Year 2021-2022. This service bulletin provides installation instructions for a lowering spring kit, for the front fork and rear shock absorber. Associated parts …
  • TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin…
  • TTB-20-001 r19 Oct 29, 2021 · Service Bulletin/Repair Instructions
    Installation of the Multistrada V4S Lowering Spring Kit. Applicability: Multistrada V4S Model Year 2021-2022. This service bulletin provides installation instructions for a lowering spring kit, for the front fork and rear shock absorber. Associated parts …
  • SRV-TTB21-001r.9 Sep 9, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: Multistrada V4 Model Year 2021, P.6-residual fuel in the tank; P.10 possible error knock sensor validations; Multistrada V4S, Multistrada V4S Sport, P.11-Hands Free fuel tank cap; P.12-Headlight temperature error.
  • SRV-SRB-21-039 Aug 18, 2021 · Service Bulletin/Repair Instructions
    Side Pannier Sliding Shoe Replacement Multistrada 1200, MY 2015-2017 (all versions);1260 MY 2018-2020 (all versions); 950 MY 2017-2021 (all versions). This service bulletin informs dealers and service managers of the potential for the Givi side panniers to …
  • SRV-SRB-21-051 Jul 29, 2021 · Service Bulletin/Repair Instructions
    Layout of the Fuel Tank Breather and Drain Hoses. Applicability: Multistrada V4 Model Year 2021 (all model versions). This service bulletin provides dealers and service managers information regarding the layout of the Fuel Tank Breather and Drain Hoses on t…
  • SRV-SRB-21-050 Jul 30, 2021 · Service Bulletin/Repair Instructions
    Alignment of Fuel Tank Fill Cap Cover and Mobile Phone Cover - Applicability: Multistrada V4 Model Year 2021 (all model versions). This service bulletin informs dealers and service managers about of a possible misalignment of the Fuel Tankâ™s Fill Cap Cove…
  • SRV-TTB-21-001R8 Jun 24, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: Multistrada V4 Model Year 2021 (Pg 9: no. 21 & 22) Informs on instrument panel and central stand updates. Pg 10, no 23 informs on gear box secondary shaft possible oscillations of the final drive chain.
  • SRV-SRB-21-041 Jun 30, 2021 · Service Bulletin/Repair Instructions
    ARAS (Advanced Rider Assistance System) activation. Applicability: Multistrada V4 S and Sport Model Year 2021 (USACDN-MEX country versions). This service bulletin informs dealers and service managers of the deployment and activations instructions for a new…
  • SRV-ESB-21-001 Jun 25, 2021 · Service Bulletin/Repair Instructions
    DDS 3.0 New Function - Multistrada V4 Accessories Assignment. Applicability: Multistrada V4 (all model years and versions). This electronic service bulletin informs dealers and service managers about a new diagnostic equipment software release, that allow…
  • SRV-TTB-21-01R.7 May 27, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: Multistrada V4 Model Year 2021. Pg 4: Informs on new activation procedure for Tire Pressure Monitoring System (TPMS). Pg 8: Informs on precautions for installation of the heated handgrips (part no. 96680702A) during pre-delive…
  • SRV-TTB-21-01R.6 May 20, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks. Applicability: Multistrada V4 Model Year 2021. Pg 7: Informs on difficulties in opening the side panniers (part no. 96781551AA).
  • SRV-SRB-21-033 May 4, 2021 · Service Bulletin/Repair Instructions
    Horizontal and vertical head nut tightening check. Applicability: Multistrada 950 Model Year 2021 (all versions). This service bulletin informs dealers and service managers of isolated reports of possible coolant leaks from the head-cylinder coupling area,…
  • SRV-SRB-21-029 Apr 26, 2021 · Service Bulletin/Repair Instructions
    Customer Support Package CR207: Routine maintenance refund procedure. Ap0plicability: Multistrada V4 Model Year 2021. This service bulletin informs dealers and service managers of the activation of a service program intended to recompense owners affected b…
  • SRV-TTB-21-001v5 Mar 22, 2021 · Service Bulletin/Repair Instructions
    Tips & Tricks Ver 05. Applicability: Multistrada V4, all versions, model year 2021. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics…
Source: NHTSA manufacturer communications files.