Complaints over time
Complaints about the 2018 Ducati Supersport peaked in 2019, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Ducati Supersport
Motorcycle, gasoline, built in Italy. Owner complaints on file from Mar 29, 2019 to Aug 8, 2020.
Recall campaigns covering this model year412k vehicles or units across those campaigns
Owner complaints42.0 times the median 2018 motorcycle
Severity index0.02018 motorcycles average 6.0
First 24 months2Complaints in its first two years
Components
75% of complaints about the 2018 Ducati Supersport name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2018 Ducati Supersport
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-315 | May 4, 2021 | Air may permeate the rear brake system | Brakes | 5,909 | Repair or modification |
| 18V-835 | Nov 27, 2018 | Shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever | Powertrain | 2,742 | Part replacement |
| 18V-793 | Nov 9, 2018 | Vibrations may distort the images in the mirrors, reducing the driver's visibility | Visibility and wipers | 1,676 | Part replacement |
| 18V-371 | Jun 5, 2018 | Airbox blow-by and fuel tank overfill hoses may be routed too close to the exhaust manifold, which may cause the hoses to melt | Fuel system | 1,462 | Inspection |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Ducati Supersport
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Aug 8, 2020Failure Aug 7, 2020700 milesHonolulu, HIVisibility/wiper
THERE IS AN ON GOING AND VERY WIDELY KNOWN ISSUE WITH THE DUCATI SUPERSPORT 939 S & NON-S MODELS - VIBRATING MIRRORS. WHEN THROTTLING TO SPEEDS OF 30+MPH ON THE STREET AND FREEWAYS THE VIBRATING ISSUE STARTS TO HAPPEN. I HAVE ALREADY EXPRESSED CONCERN TO THE DEALERSHIP AND A REPLACEMENT FIX FOR IT WAS ISSUED BUT STILL NOT RESOLVED. THE FACT THAT THAT MIRRORS ARE NOT STABLE UNDER NORMAL OPERATING CONDITIONS MEANS THEY DO NOT COMPLY WITH USA, EU OR U.K. VEHICLE REGULATIONS. THE LOSS OF REARWARD VISION IS CLASSED AS A SERIOUS SAFETY ISSUE. THERE IS A WHOLE DISCUSSION REGARDING THIS ISSUE ON THE DUCATI SUPERSPORT 939 FORUMS. LINK: "HTTPS://WWW.DUCATISUPERSPORT939.NET/THREADS/MIRROR-VIBRATION-SATISFACTION.9730/PAGE-10."
NHTSA complaint 11344001 - Filed Apr 30, 2020Failure Apr 28, 202010 milesSAN Antonio, TXVisibility/wiper
CAN'T SEE OBJECTS IN THE MIRRORS WHEN RIDING. SHAKY AND BLURRY OBJECTS
NHTSA complaint 11322861 - Filed Apr 29, 2019Failure Apr 2, 2019Phoenix, AZVisibility/wiper
THE REAR VIEW MIRRORS WERE REPLACED FOR NHTSA CAMPAIGN ID NO. 18V-793 RECALL. THE RECALL DID NOT FIX THE PROBLEM. THE MIRROR PROBLEMS STILL PERSIST AND THERE WAS NO CHANGE IN THE PROBLEM. THEY PERFORM THE SAME AS BEFORE THE RECALL REPLACEMENT.
NHTSA complaint 11204395 - Filed Mar 29, 2019Failure Mar 1, 20181,386 milesPhoenix, AZService brakes
TL* THE CONTACT OWNS A 2018 DUCATI SUPERSPORT. THE CONTACT STATED THAT HE HAD TO BLEED THE REAR BRAKES THREE TIMES WITHIN THE PAST YEAR. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE BRAKE LINE RAN TOO CLOSE TO THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE REAR BRAKE CABLE HAD HYDRAULIC FLUID IN IT, WHICH BECAME HOT AND CAUSED AIR TO ENTER. THE FAILURE CAUSED THE REAR BRAKES TO MALFUNCTION. AZ MOTORCYCLES (15500 NORTH HAYDEN ROAD, SCOTTSDALE, AZ 85260, (480) 609-1800) SERVICED THE BRAKES, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND SUGGESTED THAT THE CONTACT CONTINUE TO BRING THE VEHICLE IN FOR SERVICE. THE FAILURE MILEAGE WAS 1,386.
NHTSA complaint 11192345
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
36 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-073 Jan 2, 2024 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S… - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-23-009 Feb 28, 2023 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates (USA). Applicability: All Models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake function. It includes … - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-029 Jun 22, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer co… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-015 Feb 16, 2021 · Service Bulletin/Repair Instructions
Temporary suspension of Workshop Campaigns CR191 - CR193 - CR195. Applicability: Monster 821 MY 2018-2020; Monster 1200 MY 2017-2020; SuperSport MY 2017-2020. This bulletin informs dealers and service managers of a temporary suspension the certain Worksho… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-043 Sep 4, 2020 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements for vehicles with c… - SRV-TSB-20-008 Jul 31, 2020 · Service Bulletin/Repair Instructions
CR195 - Rear Brake Hoses Check and Replace if required - Applicability: SuperSport Model Year 2017-2020 (all versions). This technical service bulletin informs dealers and service managers about a potential for the rear brake application to soften over tim… - SRV-TSB-20-004 Apr 28, 2020 · Service Bulletin/Repair Instructions
"CR191 – Rear Brake Hoses Check and Replace if Required - Monster 821 Model Year 2018-2020 (all versions). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of n… - SRV-TSB-20-002 Apr 9, 2020 · Service Bulletin/Repair Instructions
CR188 - Rear brake hose check and replace if req- Applicability: Monster 797 Model Year 2017-2020 (all models). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result … - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-SRB-19-046 Dec 31, 2019 · Service Bulletin/Repair Instructions
Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service l… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SRV-SRB-19-013 Mar 14, 2019 · Service Bulletin/Repair Instructions
Kit with starter clutch for Testastretta 11° 821cc -“ 937cc engines - Applicable to Monster 821 Model Year 2015-2019 (all versions); Multistrada 950 Model Year 2017-2018; Hypermotard 939/Hypermotard 939 SP Model Year 2016-2018; Hyperstrada 939 Model Year 20… - SRV-SRB-18-028 Oct 9, 2018 · Service Bulletin/Repair Instructions
Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct proc… - SRV-ESB-18-004 May 3, 2018 · Service Bulletin/Repair Instructions
Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides… - SRV-TSB-17-008 Sep 7, 2017 · Service Bulletin/Repair Instructions
SuperSport S Heat Guard Installation - This technical service bulletin provides dealers and service managers with information about possible cosmetic damage to the rear shock absorber bottoming-stop cushion. The service solution involves an inspection and i… - SRV-TSB-17-007 Sep 7, 2017 · Service Bulletin/Repair Instructions
SuperSport ?STD? Heat Guard Installation Sachs Shock Inspection - This technical service bulletin provides dealers and service managers with information about feedback regarding possible cosmetic damage to the rear shock absorber bottoming-stop cushion. T…
Source: NHTSA manufacturer communications files.