Complaints over time
Complaints about the 2020 Ducati Supersport peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Ducati Supersport
Motorcycle, gasoline, built in Italy. Owner complaints on file from Jun 12, 2023 to Jan 27, 2025.
Recall campaigns covering this model year15,909 vehicles or units across those campaigns
Owner complaints2Close to the median 2020 motorcycle
Severity index0.02020 motorcycles average 7.1
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2020 Ducati Supersport name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Ducati Supersport
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-315 | May 4, 2021 | Air may permeate the rear brake system | Brakes | 5,909 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Ducati Supersport
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jan 27, 2025Failure Jan 16, 2025Costa Mesa, CAFuel/propulsion system
Fuel system part number 69926431A error popped up during a motorcycle system scan at a recent service.
NHTSA complaint 11638697 - Filed Jun 12, 2023Failure Jun 1, 2021629 milesBurbank, CAService brakes, Caliper, Disc
The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.
NHTSA complaint 11526616
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-073 Jan 2, 2024 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-037 Jul 13, 2023 · Service Bulletin/Repair Instructions
Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-S… - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-23-009 Feb 28, 2023 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates (USA). Applicability: All Models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake function. It includes … - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-029 Jun 22, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer co… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-015 Feb 16, 2021 · Service Bulletin/Repair Instructions
Temporary suspension of Workshop Campaigns CR191 - CR193 - CR195. Applicability: Monster 821 MY 2018-2020; Monster 1200 MY 2017-2020; SuperSport MY 2017-2020. This bulletin informs dealers and service managers of a temporary suspension the certain Worksho… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-043 Sep 4, 2020 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements for vehicles with c… - SRV-TSB-20-008 Jul 31, 2020 · Service Bulletin/Repair Instructions
CR195 - Rear Brake Hoses Check and Replace if required - Applicability: SuperSport Model Year 2017-2020 (all versions). This technical service bulletin informs dealers and service managers about a potential for the rear brake application to soften over tim…
Source: NHTSA manufacturer communications files.