Complaints over time
Complaints about the 2018 Ducati Xdiavel S peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Ducati Xdiavel S
gasoline, built in Italy. Owner complaints on file from May 8, 2024 to May 8, 2024.
Recall campaigns covering this model year311k vehicles or units across those campaigns
Owner complaints1Close to the median 2018 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Ducati Xdiavel S name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2018 Ducati Xdiavel S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-820 | Dec 6, 2023 | Passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger | Seats | 2,906 | Repair or modification |
| 23V-620 | Sep 6, 2023 | Side stand bracket may fail, causing the side stand to open while riding and resulting in an unexpected engine shutdown | Structure | 842 | Repair or modification |
| 17V-812 | Dec 15, 2017 | These motorcycles are equipped with Brembo front brake master cylinders that may fail | Brakes | 6,758 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Ducati Xdiavel S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 8, 2024Failure May 7, 20246,000 milesLaurel Run, PAChain/belt
The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.
NHTSA complaint 11587681
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE21003 Preliminary evaluation, Brakes
Extended Stopping Distance
Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
29 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-029 Jun 22, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer co… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001 Rev4 Apr 25, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks Rev 04 - Applicability: Diavel, pg. 17: Checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: Possible CAN line and speed sensor Errors; pg.22 Possible breakage of the right-hand footpeg holder plat… - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-TSB-20-004 Apr 28, 2020 · Service Bulletin/Repair Instructions
"CR191 – Rear Brake Hoses Check and Replace if Required - Monster 821 Model Year 2018-2020 (all versions). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of n… - SRV-TSB-20-002 Apr 9, 2020 · Service Bulletin/Repair Instructions
CR188 - Rear brake hose check and replace if req- Applicability: Monster 797 Model Year 2017-2020 (all models). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result … - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-TSB-19-012 Dec 6, 2019 · Service Bulletin/Repair Instructions
CR186 - Rear Brake Hoses Check and Replace if req. - Applicability: XDiavel Model Year 2016-2020 (all models). This technical service bulletin provides dealers and service managers information about an identified potential for the rear brake application to… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SRV-SRB-18-028 Oct 9, 2018 · Service Bulletin/Repair Instructions
Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct proc… - SRV-TSB-18-013 Sep 13, 2018 · Service Bulletin/Repair Instructions
CR159 ? Replacement of active key part no. 59810356A - This technical service bulletin informs dealers and service managers about the potential for Hands-Free active key operation to fail. The Hands-Free system could fail to acknowledge the active key in b… - SRV-ESB-18-004 May 3, 2018 · Service Bulletin/Repair Instructions
Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides…
Source: NHTSA manufacturer communications files.