Complaints over time
Complaints about the 2016 Ducati Xdiavel peaked in 2018, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Ducati Xdiavel
Motorcycle, built in Italy. Owner complaints on file from Feb 27, 2018 to Jul 7, 2018.
Recall campaigns covering this model year410k vehicles or units across those campaigns
Owner complaints31.5 times the median 2016 motorcycle
Severity index0.02016 motorcycles average 9.6
First 24 months0Complaints in its first two years
Components
33% of complaints about the 2016 Ducati Xdiavel name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2016 Ducati Xdiavel
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-315 | May 4, 2021 | Air may permeate the rear brake system | Brakes | 5,909 | Repair or modification |
| 21V-085 | Feb 17, 2021 | Side stand bracket may fatigue under load, resulting in failure of the side stand assembly and a potential for the motorcycle to fall when… | Structure | 1,601 | Repair or modification |
| 16V-729 | Oct 12, 2016 | Side stand plate lower fastening screw on the affected motorcycles may not be sufficiently tightened, causing the stand to fail and the bike to fall | Structure | 1,433 | Part replacement |
| 16V-679 | Sep 20, 2016 | Affected motorcycles may have an insufficiently tightened final drive pulley retaining nut which may result in a loss of power transmission to the… | Powertrain | 1,433 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Ducati Xdiavel
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jul 7, 2018Failure Jun 30, 20186,750 milesRowland Heights, CAService brakes, Suspension
AFTER 6 MONTHS OF PURCHASE MY MOTORCYCLE REAR BRAKE WAS UNUSABLE. THIS HAPPENED 3 MORE TIMES. THE LAST TIME IT WAS SITTING IN MY GARAGE FOR A MONTH AND THE REAR BRAKE WENT COMPLETELY AWAY. FINALLY THEY REPLACED THE REAR BRAKE CYLINDER. WEBSITE HAS A MULTITUDE OF SIMILAR PROBLEMS. ALSO FRONT FORKS LEAKS PREMATURELY WHAT CAN CAUSE STEERING SAFETY HAZARD. ALSO A PREVAILING PROBLEM WITH DUCATI MOTORCYLES DESPITE THEIR CLAIM THEY USE PREMIER COMPONENTS. (MY BMW BIKES DON'T HAVE THESE PROBLEMS.) ALL RELEVANT INFORMATION IS AVAILABLE AT DUCATI UNDER THE VIN.
NHTSA complaint 11110059 - Filed Mar 2, 2018Failure Apr 1, 20177,500 milesPlacerville, CAPower train
THE DRIVE BELT DEVELOPED A DEEP GROOVE TO THE POINT OF NEARLY TEARING THROUGH ALONG THE ENTIRE LENGTH OF THE BELT DUE TO A ROCK BECOMING WEDGED BETWEEN THE FRONT PULLEY AND THE ENGINE CASE. THIS PROBLEM IS BEING REPORTED IN VERY HIGH NUMBERS ON FORUMS DEVOTED TO THIS MODEL MOTORCYCLE. ON ONE PARTICULAR FORUM, A POLL SHOWED THAT 29% OF OWNERS HAVE HAD TO REPLACE THEIR DRIVE BELT BECAUSE OF ROCK DAMAGE. TYPICALLY, MOTORCYCLE BELTS SHOULD LAST 50,000-100,000 MILES, MY BELT HAD TO BE REPLACED AFTER 7500 MILES. AN EXAMINATION OF THE BELT GUARD WILL DEMONSTRATE THAT THE BELT IS INSUFFICIENTLY PROTECTED FROM ROAD DEBRIS DURING OPERATION.
NHTSA complaint 11076017 - Filed Feb 27, 2018Failure Feb 24, 20184,700 milesGolembiowski, CAEngine, Body
TL* THE CONTACT OWNS A 2016 DUCATI XDIAVEL. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT NOTICED THAT THE BOLT THAT HELD THE SPRING TO THE SIDE STAND DETACHED AND CAUSED THE ENGINE TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V812000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
NHTSA complaint 11075296
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE21003 Preliminary evaluation, Brakes
Extended Stopping Distance
Opened Feb 18, 2021, closed Jul 9, 2021 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
40 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SRV-SRB-24-001 Jan 18, 2024 · Service Bulletin/Repair Instructions
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaki… - SRV-SRB-23-073 Jan 2, 2024 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-060 Dec 19, 2023 · Service Bulletin/Repair Instructions
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses … - SRV-SRB-23-036 Jul 17, 2023 · Service Bulletin/Repair Instructions
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correc… - SRV-SRB-23-018R1 Jul 10, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leak… - SRV-SRB-23-031 Jun 16, 2023 · Service Bulletin/Repair Instructions
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bul… - SRV-SRB-23-018 May 16, 2023 · Service Bulletin/Repair Instructions
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions. - SRV-SRB-23-009 Feb 28, 2023 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates (USA). Applicability: All Models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake function. It includes … - SRV-SRB-22-038 Sep 23, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over t… - SRV-TSB-22-010 Aug 5, 2022 · Service Bulletin/Repair Instructions
CR235 – Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for th… - SRV-SRB-22-031 Jul 18, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. Thi… - SRV-SRB-22-029 Jun 22, 2022 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer co… - SRV-SRB-22-020 May 2, 2022 · Service Bulletin/Repair Instructions
Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual. - TTB-22-001 Rev4 Apr 25, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks Rev 04 - Applicability: Diavel, pg. 17: Checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: Possible CAN line and speed sensor Errors; pg.22 Possible breakage of the right-hand footpeg holder plat… - TTB-22-001_R 01 Mar 2, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1… - SRV-ESB-22-002 Mar 14, 2022 · Service Bulletin/Repair Instructions
Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedure… - TTB-20-001 r25 Feb 4, 2022 · Service Bulletin/Repair Instructions
Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39… - SRVTTB16002 Mar 21, 2016 · Service Bulletin/Repair Instructions
Rider Seat Inspection. - Tips Mar 10, 2021 · Service Bulletin/Repair Instructions
Tips and Tricks. - TTB-20-001 rev20 Oct 26, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlightin… - SRV-TTB-21-001v3 Mar 2, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarke… - SRV-TTB-20-001 r Mar 30, 2021 · Service Bulletin/Repair Instructions
Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packagin… - SRV-SRB-21-013 Feb 23, 2021 · Service Bulletin/Repair Instructions
Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder … - SRV-SRB-20-043 Sep 4, 2020 · Service Bulletin/Repair Instructions
Overview of Rear Brake System Updates. Applicability: All models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements for vehicles with c… - SRV-SRB-20-014 Apr 17, 2020 · Service Bulletin/Repair Instructions
Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations… - SRV-ESB-20-001 Mar 19, 2020 · Service Bulletin/Repair Instructions
Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (en… - SRV-SRB-20-005 Feb 11, 2020 · Service Bulletin/Repair Instructions
Video: Replacement of XDiavel rear brake hoses - Applicability: XDiavel Model Year 2016-2020 (all versions). This service bulletin informs dealers and service managers about the availability of a training video covering service instructions published in T… - SRV-SRB-19-045 Dec 31, 2019 · Service Bulletin/Repair Instructions
Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval mainten… - SRV-TSB-19-012 Dec 6, 2019 · Service Bulletin/Repair Instructions
CR186 - Rear Brake Hoses Check and Replace if req. - Applicability: XDiavel Model Year 2016-2020 (all models). This technical service bulletin provides dealers and service managers information about an identified potential for the rear brake application to… - SRV-SRV-19-035 Oct 8, 2019 · Service Bulletin/Repair Instructions
TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to… - SRV-SRB-18-028 Oct 9, 2018 · Service Bulletin/Repair Instructions
Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct proc… - SRV-TSB-18-013 Sep 13, 2018 · Service Bulletin/Repair Instructions
CR159 ? Replacement of active key part no. 59810356A - This technical service bulletin informs dealers and service managers about the potential for Hands-Free active key operation to fail. The Hands-Free system could fail to acknowledge the active key in b… - SRV-ESB-18-004 May 3, 2018 · Service Bulletin/Repair Instructions
Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides… - SRV-TTB-17-005 May 31, 2017 · Service Bulletin/Repair Instructions
Procedure for Verifying Engine Oil Consumption - this Tips and Tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included. - SRV-TSB-16-007 Oct 18, 2016 · Service Bulletin/Repair Instructions
XDIAVEL SEAT PLATE UPDATE - THIS TECHNICAL SERVICE BULLETIN INFORMS SERVICE MANAGERS OF NEWLY DESIGNED PLATE FASTENING CLIPS FOR THE SEATS OF PERTAINING MOTORCYCLES. THIS BULLETIN INCLUDES ASSOCIATED PART NUMBERS, INSTRUCTIONS AND ILLUSTRATIONS. - SRV-SRB-16-021 Jul 28, 2016 · Service Bulletin/Repair Instructions
FUEL TANK PROTECTION KIT - THIS SERVICE BULLETIN INFORMS SERVICE MANAGERS OF A NEWLY DEVELOPED FUEL TANK PROTECTOR DESIGNED TO BETTER PROTECT FUEL TANKS AGAINST SHOCK OR DAMAGE. THIS BULLETIN ALSO PROVIDES ASSOCIATED PART NUMBERS AND UPDATED PRICE LISTS. - SRV-ESB-16-003 Jul 19, 2016 · Service Bulletin/Repair Instructions
FUEL LEVEL SENSOR VERIFICATION PROCEDURE - THIS ELECTRONIC SERVICE BULLETIN CONTAINS UPDATED PROCEDURES FOR DEALER SERVICE DEPARTMENTS TO VERIFY FUNCTIONALITY OF FUEL LEVEL SENSORS PRIOR TO REPLACING THEM AS A RESULT ERRONEOUS DISPLAY ON THE INSTRUMETN PANE… - SRV-SRB-16-017 May 23, 2016 · Service Bulletin/Repair Instructions
TRANSPARENT MAINTENANCEPOSTER AND SCHEDULED MAINTENANCE CHECKLIST UPDATE - THIS SERVICE BULLETIN CONTAINS DUCATI SERVICE MINIMUM REQUIREMENTS. IT INCLUDES MAINTENANCE CHECKLISTS AND INTERVALS, AS WELL AS ILLUSTRATIONS FOR DISPLAY. - SRV-TTB-16-002A Mar 21, 2016 · Service Bulletin/Repair Instructions
TIPS&TRICKS MODEL YEAR 2016 XDIAVEL ADDENDUM - THIS BULLETIN IS AN ADDENDUM TO SRV-TTB-16-002; IT IS A COMPILATION OF MAINTENANCE AND SERVICE UPDATES FROM THE QUALITY AND R&D DEPARTMENTS. THIS BULLETIN INCLUDES PART NUMBERS, INSTRUCTIONS AND ILLUSTRATIONS … - SRV-TTB-16-002 Mar 21, 2016 · Service Bulletin/Repair Instructions
TIPS&TRICKS MODEL YEAR 2016 XDIAVEL - THIS TECHNICAL TIPS BULLETIN ANNOUNCES MAINTENENANCE AND SERVICE UPDATES FROM QUALITY AND R&D DEPARTMENTS. IT ALSO CONTAINS ADDENDUMS FURTHER DETAILING MAINTENANCE AND SERVICE UPDATES FOR SERVICE DEPARTMENTS.
Source: NHTSA manufacturer communications files.