Complaints over time
Complaints about the 2021 East TO West Alta peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 East TO West Alta
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 2, 2021 to Nov 18, 2022.
Recall campaigns covering this model year299k vehicles or units across those campaigns
Owner complaints22.0 times the median 2021 trailer
Severity index0.02021 trailers average 7.7
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2021 East TO West Alta name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 East TO West Alta
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-243 | Apr 13, 2022 | Quick disconnect fittings in the LP gas system may be cracked, causing a gas leak | Equipment | 99,190 | Part replacement |
| 21V-444 | Jun 11, 2021 | LP/CO detector was installed in the incorrect location | Equipment | 10 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 East TO West Alta
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Nov 18, 2022Failure Nov 17, 2022Cocoa, FLTires
Lionshead castle rock ST225/75 R15 passenger side front tandem axle tire blew on our 2021 forest rive east to west alta travel trailer while traveling in the middle lane on interstate 95 in Florida, 45 minutes into our trip. We have only put approximately 3,700 miles on these tires. There was nothing in the road, all proper maintenance has been conducted including tire checks and with proper air pressure maintenance prior to each trip. When the tire blew we heard a loud sound and immediately changed lanes and pulled off onto the shoulder. The tire is almost completely missing the center tread as though it were shaved off, then on one part the tire split from rim to rim and has metallic fiber shredding almost resembling hay sticking out. In the process it ripped the skirting or apron off the trailer from front door to back door leaving the anchors bent and hanging. Ww had two passengers in the truck towing the trailer and were now stranded on the side of one of the busiest roadways in florida during rush hour as the sun went down. The tire rod that came with the trailer for the tires bent each time we tried to even loosen the tire so it was completely useless. We got the spare tire on after having tools brought to us putting another vehicle and passenger at risk. These tires are not safe for traveling and gave since read numerous other stories very similar to ours. This issue needs to be investigated as we now feel that we need to replace all 4 tires and the spare prior to our next trip not to mention we now also have damage to our trailer that is less than 2 years old.
NHTSA complaint 11494125 - Filed Jul 2, 2021Failure Jul 1, 2021Madisonville, LASidewall
We bought this camper brand new on June 18 2021. Two of the four tires already have defects. One has an egg forming in the sidewall and the other has deformations forming in the tread/sidewall. The tires have less than 1000 miles on them since purchase.
NHTSA complaint 11423234
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 5011882 Jan 6, 2025 · Service Bulletin/Repair Instructions
Generic layout of the sidewall(s) and slidewall(s) for backer and aluminum tube locations. - 5011822 Jul 27, 2024 · Service Bulletin/Repair Instructions
This print references for the dealers the backer locations if needed, in the sidewalls. - 5011333 Jun 1, 2021 · Service Bulletin/Repair Instructions
The solar panels are incorrectly wired to the solar panel controller then to the house battery, which can cause the battery to be overcharged.
Source: NHTSA manufacturer communications files.