Model year

2019 Entegra Cornerstone

Other, diesel, built in United States. Owner complaints on file from Oct 26, 2018 to Oct 26, 2018.

Recall campaigns covering this model year52,081 vehicles or units across those campaigns
Owner complaints1Below the median 2019 other
Severity index0.02019 others average 8.9
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2019 Entegra Cornerstone peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2019 Entegra Cornerstone name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2019 Entegra Cornerstone

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Entegra Cornerstone
CampaignFiledSubjectComponentVehiclesRemedy
21V-769Sep 29, 2021Instrument cluster may intermittently go blank while the vehicle is in motionElectrical system994Software update
21V-529Jul 13, 2021Adhesive that bonds the vented portion of the window may failEquipment833Part replacement
19V-626Aug 28, 2019Upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come looseSteering101Repair or modification
18V-688Oct 2, 2018Affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transitEquipment95Repair or modification
18V-450Jul 5, 2018Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloadedWheels58Label or owner notice
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Entegra Cornerstone

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Oct 26, 2018Failure Apr 1, 20187,000 milesSheperdsville, KYDoor

    TL* THE CONTACT OWNS A 2019 ENTEGRA CORNERSTONE MOTORHOME. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENTRANCE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 7,000.

    NHTSA complaint 11143023
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

30 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SRP 24-013 Jul 3, 2024 · Service Bulletin/Repair Instructions
    SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
  • SRP 24-006 Mar 6, 2024 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
  • INC 23-110 Jun 1, 2023 · Service Bulletin/Repair Instructions
    INC (Informational Communication) Regarding Pairing and programming key fobs.
  • SRP 23-107 May 5, 2023 · Service Bulletin/Repair Instructions
    Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
  • SRP 22-082 Nov 3, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure: Shower enclosure and shower door installation instructions.
  • SRP 22-074 Sep 7, 2022 · Service Bulletin/Repair Instructions
    Standard repair procedure (SRP) - Filon roof damage repair instructions.
  • SRP 22-056 Aug 4, 2022 · Service Bulletin/Repair Instructions
    Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
  • INC 22-067 May 17, 2022 · Service Bulletin/Repair Instructions
    JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
  • INC 22-066 May 17, 2022 · Service Bulletin/Repair Instructions
    Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
  • SRP 22-063 May 19, 2022 · Service Bulletin/Repair Instructions
    INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
  • SRP 22-053 Mar 30, 2022 · Service Bulletin/Repair Instructions
    False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
  • INC 22-054 Mar 30, 2022 · Service Bulletin/Repair Instructions
    (INC) Informational communication on when To Sanitize The Fresh Water System.
  • SRP 22-047 Mar 16, 2022 · Service Bulletin/Repair Instructions
    Ceiling lights flickering in unit. Standard repair Instructions on how to install voltage regulator jumper harness to 5" command ceiling lights.
  • INC 21-040 Oct 5, 2021 · Service Bulletin/Repair Instructions
    RVC BRIDGE; INVERTER LOCATIONS
  • INC 21-038 Oct 5, 2021 · Service Bulletin/Repair Instructions
    Equalizer leveling jack manual override procedure. INSTRUCTIONS FOR OVERRIDE MODE ON EQUALIZER LEVELING SYSTEM.
  • 16-027ORD Aug 1, 2016 · Service Bulletin/Repair Instructions
    TSB Order form.
  • INC 20-023 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
  • TSB 20-019 Aug 31, 2020 · Service Bulletin/Repair Instructions
    The battery merge solenoid may not connect to charge both banks of batteries, resulting in a NO START situation. An inspection is required to confirm the color of the existing solenoid. White or Grey notes the solenoid is correct and not further action i…
  • TSB 20-018 Aug 31, 2020 · Service Bulletin/Repair Instructions
    Girard awning may retract on its own due to interference to the awning motion senor from the interior LED lights of the motorhome. Each awning (2 per motor home) requires in-line capacitor to prevent the interference. The awnings will NOT extend on their …
  • INC 20-022 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
  • INC 20-021 Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
  • 20-020 INC Jul 22, 2020 · Service Bulletin/Repair Instructions
    Informational Communication Notice (INC) Instructions how to reset a GFCI
  • 20-016 INC Jun 18, 2020 · Service Bulletin/Repair Instructions
    Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
  • INC 20-011 Mar 26, 2020 · Service Bulletin/Repair Instructions
    Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
  • SRP 20-006 Mar 23, 2020 · Service Bulletin/Repair Instructions
    Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
  • INC 20-010 Mar 20, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to locate the date code on the power hose and shore cord reel.
  • INC 20-008 Mar 13, 2020 · Service Bulletin/Repair Instructions
    Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
  • 19-025 Aug 20, 2019 · Service Bulletin/Repair Instructions
    Baggage doors may leaking due to incorrect O-ring installed in handle
  • 19-018 Apr 1, 2019 · Service Bulletin/Repair Instructions
    Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
  • 18-006 Jul 1, 2018 · Service Bulletin/Repair Instructions
    Installation of an A/C relay to correct intermittent lack of A/C control
Source: NHTSA manufacturer communications files.