Complaints over time
Complaints about the 2024 Escape Escape 21 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Escape Escape 21
Body and fuel not decoded. Owner complaints on file from May 4, 2026 to May 4, 2026.
Recall campaigns covering this model year1248 vehicles or units across those campaigns
Owner complaints1Close to the median 2024 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2024 Escape Escape 21 name trailer hitches
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2024 Escape Escape 21
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-624 | Aug 21, 2024 | LED backlight circuit board in the cooktop range may fail, causing the board to overheat | Equipment | 248 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Escape Escape 21
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 4, 2026Failure Jul 16, 20255,000 milesFlagstaff, AZTrailer hitches
The contact owns a 2024 Escape 21C. The contact stated that the vehicle trailer has required an abnormal number of repairs, including a broken and decomposed hitch. The contact also reported 2 flat tires and discovered that a trailer misalignment caused the issue. The vehicle was taken to an independent mechanic, where a hitch misalignment was diagnosed. The issue persisted. The vehicle was then taken to another independent mechanic, where it was again diagnosed as having an improperly aligned hitch. The hitch issue has caused additional problems, including damage to the exhaust and engine failure. The vehicle was repaired again, but the issue persisted. The vehicle has not been repaired since. The manufacturer was notified of the issue. The approximate failure mileage was 5,000.
NHTSA complaint 11735588
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.