Complaints over time
Complaints about the 2020 EZ Loader T102 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 EZ Loader T102
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 15, 2022 to Apr 14, 2025.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints22.0 times the median 2020 trailer
Severity index0.02020 trailers average 7.3
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2020 EZ Loader T102 name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 EZ Loader T102
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 EZ Loader T102
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Apr 14, 2025Failure Oct 19, 2024Garibaldi, ORTrailer hitches
This is a tandem axle boat trailer. Failure is two fold. Traveling at highway speed North bound on Highway 101 I encountered a double bump on the highway which put a moment of force on the trailer coupler. Coupler disengaged from the tow ball and the boat and trailer started fishtailing violently. This trailer was manufactured using safety cables verses safety chains due to an extended stinger feature. The safety cables pass through a U shaped guide on the bottom of the trailer stinger and proceed to the tow vehicle where they are attached. Once the coupler failed the fish tailing sheared the cables at the U shaped guide. Boat is now no longer attached to the tow vehicle in any way at 45 mph on a Sat afternoon in heavy traffic. Fortunately, the highway started going down grade. By slowing down gradually I was able to keep the boat behind me, while it was slamming into my trucks tailgate, until I came to a stop. This is a life-threatening situation with all kinds of possible scenarios. Trailer was purchased new by me. I returned trailer to the dealer where purchased. Coupler was removed and sent to Dexter the manufacturer. Dexter claims there is nothing wrong with it and is ignoring why it failed instead of looking into why it did. I have the coupler and concrete proof why it failed and want to share this information with the NHSTA. In addition the trailer manufacturer EZ Loader is ignoring the fact that the safety cables are inadequate and failed as well. There are a ton of these out there on the highway. Just a matter of time before something really bad happens. At a minimum the cable design needs to be improved. EZ Loader is no longer using that coupler. EZ Loader sent me identical safety cables to replace the failed ones. Due to the extremely high odds of this incident both suppliers are not concerned to any degree. The trailer seller is very concerned and is working with me in a positive way.
NHTSA complaint 11654529 - Filed Aug 15, 2022Failure Mar 19, 2022Veneta, ORSuspension, Wheels
Northriver has miss used this trailer, it's 5200 lbs trailer with a 5800 lbs boat on it. I have blown out tires.
NHTSA complaint 11479446
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.