Complaints over time
Complaints about the 2019 Fccc S2RV peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Fccc S2RV
Other, diesel, 4x2, built in United States. Owner complaints on file from Mar 15, 2021 to Mar 7, 2022.
Recall campaigns covering this model year1501 vehicles or units across those campaigns
Owner complaints2Close to the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2019 Fccc S2RV name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2019 Fccc S2RV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-913 | Dec 19, 2018 | Affected vehicles may have loose steering and tie rod arm bolts | Steering | 501 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Fccc S2RV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 7, 2022Failure Aug 18, 2021Charlotte, MIElectrical system, Exterior lighting
The contact owns 2019 FCC RV000042S. The contact received notification of NHTSA Campaign Number: 20V404000 (Electrical System, Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11455571 - Filed Mar 15, 2021Failure Mar 15, 2021Waterford, CAEquipment
TL* THE CONTACT OWNS A 2019 FREIGHTLINER S2 106. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V796000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MANTECA TRAILER & MOTORHOME, LLC. (204 VASCONCELLOS AVE, MANTECA, CA 95336) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 11403071
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
39 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SS 581801-FCCC Apr 23, 2026 · Other
Service Solution for 10 Gallon DEF Header Service Replacement Additional Parts (298) - WI24-019 Nov 11, 2024 · Warranty Program/Extension
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates - CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check. - SS1023366-Detroit Oct 1, 2024 · Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines - SS1023366-Detroit Sep 16, 2024 · Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines - MYCOM_05142024-1 May 15, 2024 · Other
My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021 - CumminsB6.7SSI Apr 26, 2024 · Service Bulletin/Repair Instructions
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting - ICI24-006 Feb 20, 2024 · Service Bulletin/Repair Instructions
Important Campaign Information letter for FL974 - Revised Bulletin & Population - FL974 Feb 20, 2024 · Service Bulletin/Repair Instructions
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been ad… - FL974 Jan 19, 2024 · Service Bulletin/Repair Instructions
Emissions Recall: Cummins DEF Sensor Shortage - WP21-007 Mar 22, 2021 · Service Bulletin/Repair Instructions
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims. - 21OEM-06 Feb 19, 2021 · Service Bulletin/Repair Instructions
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest … - ICI21-003 Feb 15, 2021 · Service Bulletin/Repair Instructions
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers a… - WI21-006 Feb 15, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines. - WI21-005 Feb 15, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program. - WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi… - SS1034491 Oct 13, 2020 · Service Bulletin/Repair Instructions
Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame ra… - SBU54-056 Oct 27, 2020 · Service Bulletin/Repair Instructions
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubl… - ICI20-022R Aug 11, 2020 · Service Bulletin/Repair Instructions
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built … - ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign. - WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce… - 20OEM-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations. - 20CSA-10 Jul 27, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server. - 20CSA-09 Jul 23, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete progr… - 20CSA-08 Jun 10, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at… - WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT… - WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be… - WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author… - WP20-005 Apr 22, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Part… - 20CSA-04 Mar 20, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server. - 03.2020 Campaign Mar 17, 2020 · Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers. - WP20-002 Mar 17, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before … - SBU54-048 Feb 14, 2020 · Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced. - WI19-022 Jan 2, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems - SPN 3563 / FMI 2 Aug 7, 2019 · Service Bulletin/Repair Instructions
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed. - 19TS-6 Aug 7, 2019 · Service Bulletin/Repair Instructions
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face… - 19TL-9 Aug 7, 2019 · Service Bulletin/Repair Instructions
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measuremen… - MT Park Brake Ca Dec 10, 2018 · Service Bulletin/Repair Instructions
MT Park Brake Cable Rub letter - ICI19-002 D18M7- Jan 21, 2019 · Service Bulletin/Repair Instructions
D18M7 ? Replaced by Recall D18R7 (FL802)
Source: NHTSA manufacturer communications files.