Complaints over time
Complaints about the 2018 Fccc XBR peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearRemedy pending
2018 Fccc XBR
Other, diesel, 4x2, built in United States. Owner complaints on file from Mar 27, 2021 to Mar 27, 2021.
Recall campaigns covering this model year579k vehicles or units across those campaigns
Owner complaints1Below the median 2018 other
Severity index0.02018 others average 4.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Fccc XBR name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2018 Fccc XBR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V00H000 | Dec 23, 2021 | Rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals… | Lighting | 24,869 | Repair or modification |
| 21V-921 | Nov 23, 2021 | Tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged | Tires | 16,676 | Repair or modification |
| 20V-404 | Jul 14, 2020 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Lighting | 16,776 | Part replacement |
| 18V-582 | Aug 31, 2018 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Lighting | 12,311 | Remedy pending |
| 18V-353 | May 29, 2018 | Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen | Brakes | 8,741 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Fccc XBR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 27, 2021Failure Mar 1, 202110,000 milesPalmdale, CAElectrical system, Exterior lighting, Service brakes
I RECEIVED A INTERIM RECALL NOTICE IN SEPTEMBER 2020 #20V-404 AND HAVE GOTTEN NOWHERE WITH THIS CRITICAL SAFETY ISSUE. I WAS TOLD THE CAMPAIGN HAD BEEN SUSPENDED. THE RIGHT REAR TAIL LIGHTS AND BLINKER DO NOT WORK DUE TO A DAMAGED (PDM) POWER DISTRIBUTION MODULE. HOW DOES THIS HUGE SAFETY ISSUE CONTINUE WITH NO SUPPORT AFTER 5 MONTHS? CAN YOU PLEASE TELL WHAT IS GOING ON WITH THIS RECALL. I ALSO HAD TO HAVE RECALL #20V-529 REPAIRED AT MY LOCAL TIRE STORE AS THE VALVE STEM WAS NEARLY CUT OFF AND HAVE YET TO BE REIMBURSED BY DAIMLER TRUCKS NORTH AMERICA LLC.
NHTSA complaint 11405124
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
129 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- WI24-019 Nov 11, 2024 · Warranty Program/Extension
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates - CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check. - ICI24-006 Feb 20, 2024 · Service Bulletin/Repair Instructions
Important Campaign Information letter for FL974 - Revised Bulletin & Population - FL974 Feb 20, 2024 · Service Bulletin/Repair Instructions
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been ad… - FL974 Jan 19, 2024 · Service Bulletin/Repair Instructions
Emissions Recall: Cummins DEF Sensor Shortage - 511452 Apr 7, 2022 · Service Bulletin/Repair Instructions
FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake ligh… - WP21-007 Mar 22, 2021 · Service Bulletin/Repair Instructions
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims. - 21OEM-06 Feb 19, 2021 · Service Bulletin/Repair Instructions
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest … - ICI21-003 Feb 15, 2021 · Service Bulletin/Repair Instructions
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers a… - WI21-006 Feb 15, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines. - WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi… - SBU35-012 Dec 23, 2020 · Service Bulletin/Repair Instructions
FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring wi… - WP20-018R Dec 8, 2020 · Service Bulletin/Repair Instructions
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Re… - WP20-018 Dec 7, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot pa… - FP54-900 Dec 6, 2020 · Service Bulletin/Repair Instructions
Freightliner Parts Technical Bulletin for Power Distribution Module (PDM) Dealer Inventory Check. - SS1034491 Oct 13, 2020 · Service Bulletin/Repair Instructions
Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame ra… - SBU54-056 Oct 27, 2020 · Service Bulletin/Repair Instructions
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubl… - TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
Tech Talk discussion about power steering fluid. - ICI20-022R Aug 11, 2020 · Service Bulletin/Repair Instructions
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built … - ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign. - WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce… - WI20-012 Aug 3, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual. - 20TS-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or ca… - 20OEM-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations. - 20CSA-10 Jul 27, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server. - 20CSA-09 Jul 23, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete progr… - 20CSA-08 Jun 10, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at… - WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT… - WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be… - WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author… - WP20-005 Apr 22, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Part… - WI20-004 Apr 21, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments. - 20CSA-04 Mar 20, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server. - 03.2020 Campaign Mar 17, 2020 · Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers. - WI19-022 Jan 2, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems - DOC-1034491 Sep 30, 2019 · Service Bulletin/Repair Instructions
Service Solution to fix fault codes for DEF quality or DEF level - 0609-19 Aug 7, 2019 · Service Bulletin/Repair Instructions
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination. - 0107-19 GHG17 Aug 7, 2019 · Service Bulletin/Repair Instructions
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines. - SPN 3563 / FMI 2 Aug 7, 2019 · Service Bulletin/Repair Instructions
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed. - 19TS-6 Aug 7, 2019 · Service Bulletin/Repair Instructions
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face… - 19TL-9 Aug 7, 2019 · Service Bulletin/Repair Instructions
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measuremen… - 18SP730Rev Aug 7, 2019 · Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine. - 0611-19 Aug 7, 2019 · Service Bulletin/Repair Instructions
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump - DOC-1034452 Aug 5, 2019 · Service Bulletin/Repair Instructions
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA). - 1212-18 Dec 31, 2018 · Service Bulletin/Repair Instructions
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe - 1213-18 Dec 31, 2018 · Service Bulletin/Repair Instructions
Service Information Bulletin - 18TL18 Dec 31, 2018 · Service Bulletin/Repair Instructions
30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005 - MT Park Brake Ca Dec 10, 2018 · Service Bulletin/Repair Instructions
MT Park Brake Cable Rub letter - FL794 Dec 4, 2018 · Service Bulletin/Repair Instructions
FL794 Brake Caliper Mounting Bolts Dealer Bulletin - ICI19-003 FL794 Jan 18, 2019 · Service Bulletin/Repair Instructions
FL794 - Revised Bulletin Brake Caliper Mounting Bolts - FL772 Brake Cali Sep 4, 2018 · Service Bulletin/Repair Instructions
FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall - fsbu42020 Feb 1, 2018 · Service Bulletin/Repair Instructions
fsbu42020 Diagnostic de fuite d'air - ICI18-010 Apr 16, 2018 · Service Bulletin/Repair Instructions
ICI18-010 SF536 - (Second) Revised Bulletin - 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater - 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100 - 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps - 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology - 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
15TS10Rev DD Engine Platform Coolant Filter - 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC - 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02
Source: NHTSA manufacturer communications files.