Complaints over time
Complaints about the 2013 Fccc XCM peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2013 Fccc XCM
Other, diesel, 4x2, built in United States. Owner complaints on file from Jan 10, 2021 to Jan 10, 2021.
Recall campaigns covering this model year417k vehicles or units across those campaigns
Owner complaints1Close to the median 2013 other
Severity index0.02013 others average 6.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2013 Fccc XCM name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2013 Fccc XCM
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-163 | Mar 12, 2018 | Power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter… | Steering | 9,480 | Repair or modification |
| 16V-654 | Sep 12, 2016 | On certain motorhome chassis built with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not… | Brakes | 1,881 | Repair or modification |
| 16V-321 | May 18, 2016 | Throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected,… | Speed control | 2,275 | Part replacement |
| 16V-204 | Apr 11, 2016 | On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not… | Brakes | 2,989 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2013 Fccc XCM
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 10, 2021Failure Jan 1, 202130,000 milesSurprise, AZBody
THE DOUBLE-PANE HEHR WINDOWS ARE SEPARATING, AND I FEAR THE OUTER PANE WILL FLY-OFF AND SHATTER ON THE HIGHWAY.*DT*DT*JB*JB
NHTSA complaint 11387393
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- AQ18002 Audit query, Lighting
Daimler Trucks North America Recalls
Opened Apr 23, 2018, closed Jul 11, 2024
Source: NHTSA ODI investigations file.
Service bulletins
369 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 16TS-08REV Apr 19, 2021 · Service Bulletin/Repair Instructions
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change. - WI21-009 Apr 19, 2021 · Service Bulletin/Repair Instructions
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021. - WI21-008 Apr 6, 2021 · Service Bulletin/Repair Instructions
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. - D21M2 Feb 19, 2021 · Service Bulletin/Repair Instructions
DDC Field Service Campaign for GHG14 DETROIT DD13 with One-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software ve… - SBU35-012 Dec 23, 2020 · Service Bulletin/Repair Instructions
FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring wi… - WP20-018R Dec 8, 2020 · Service Bulletin/Repair Instructions
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Re… - WP20-018 Dec 7, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot pa… - SBU54-056 Oct 27, 2020 · Service Bulletin/Repair Instructions
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubl… - TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
Tech Talk discussion about power steering fluid. - 20CSA-15 Aug 31, 2020 · Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server. - TS1033014 Mar 9, 2017 · Service Bulletin/Repair Instructions
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics … - WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT… - D20M1 Apr 23, 2020 · Service Bulletin/Repair Instructions
Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM sof… - WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be… - WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author… - WP20-005 Apr 22, 2020 · Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Part… - 19TL-15 Sep 27, 2019 · Service Bulletin/Repair Instructions
Tool Letter for ICC5 Programming Cable - D18M4 Sep 6, 2019 · Service Bulletin/Repair Instructions
Field Service Campaign for Remanufactured Detroit DT12 Transmissions - 0609-19 Aug 7, 2019 · Service Bulletin/Repair Instructions
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination. - 19TS-6 Aug 7, 2019 · Service Bulletin/Repair Instructions
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face… - 17-023 Sep 18, 2017 · Service Bulletin/Repair Instructions
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time - 17TS17Rev Sep 30, 2017 · Service Bulletin/Repair Instructions
Instructions for CSC Diagnostic Support - 0903-17 Sep 3, 2017 · Service Bulletin/Repair Instructions
Engine Manufacturer Diagnostics - FL762 Apr 1, 2018 · Service Bulletin/Repair Instructions
FL762 FCCC Motorhome Power Steering Hose Routing - 531-13 May 31, 2013 · Service Bulletin/Repair Instructions
531-13 GHG14 DD15 Asymmetrical Turbocharger - 528-13 May 28, 2013 · Service Bulletin/Repair Instructions
528-13 SPN 3246-FMI 0 - EPA10 - GHG14 - 527-13 May 27, 2013 · Service Bulletin/Repair Instructions
527-13 SPN 190-FMI 15,17 GHG14 - 525-13 May 25, 2013 · Service Bulletin/Repair Instructions
525-13 SPN 2791-FMI 7 ? ALL YEARS - 520-13 May 20, 2013 · Service Bulletin/Repair Instructions
520-13 Cylinder Block - 518-13 May 18, 2013 · Service Bulletin/Repair Instructions
518-13 SPN 4334-FMI 4 - GHG14 - 517-13 May 17, 2013 · Service Bulletin/Repair Instructions
517-13 EGR Actuator - 13TS17 May 31, 2013 · Service Bulletin/Repair Instructions
13TS17 EPA10-GHG14 Diesel Exhaust Fluid (DEF) in Fuel System-Diesel Fuel in DEF System Contamination - 13TS15 May 15, 2013 · Service Bulletin/Repair Instructions
13TS15 EPA10 Diesel Oxidation Catalyst (DOC) Face Plugging And Code SPN 3251-FMI2 - DOC Inlet Pressure Sensor Not Plausible - 13TS30 Sep 30, 2013 · Service Bulletin/Repair Instructions
GHG14 DD Engine EGR System Fault Codes - 13TS28 Sep 24, 2013 · Service Bulletin/Repair Instructions
GHG14 472906S Turbocharger Compressor Inlet - 13TS25 Sep 6, 2013 · Service Bulletin/Repair Instructions
Issues with PTO and Remote Throttle Combinations - 13TS22 Sep 16, 2013 · Service Bulletin/Repair Instructions
Rev DD Platform Fuel Injector Cup Seal - 13TS15 Sep 16, 2013 · Service Bulletin/Repair Instructions
13TS15Rev EPA10 Diesel Oxidation Catalyst (DOC) Face Plugging And Code SPN 3251/FMI 2 - DOC Inlet Pressure Sensor Not Plausible - 13M2-02 Sep 1, 2013 · Service Bulletin/Repair Instructions
13m2- Equipment Owner Field Service Campaign - 13M2 - 13M2 Sep 1, 2013 · Service Bulletin/Repair Instructions
13m2 -Final-23-SEP-2013 Field Service Campaign 13M2 - 0315-17 Mar 15, 2017 · Service Bulletin/Repair Instructions
GHG14 - Intake Manifold Pressure Too Low - 0314-17 Mar 14, 2017 · Service Bulletin/Repair Instructions
GHG14 Intake Manifold Pressure Too Low - 0303-17 Mar 3, 2017 · Service Bulletin/Repair Instructions
(CPC)(EPA10-GHG14) and SPN 98 (CPC)(GHG17) - 0301-17 Mar 1, 2017 · Service Bulletin/Repair Instructions
0301-17 Contaminated Fluids - 418-13 Apr 18, 2013 · Service Bulletin/Repair Instructions
418-13 SPN 2791-FMI 12 - GHG14 - 414-13 Apr 14, 2013 · Service Bulletin/Repair Instructions
414-13 Removal and Installation of the GHG14 13 and 23 Gallon Diesel Exhaust Fluid Tank Header Unit - 413-13 Apr 13, 2013 · Service Bulletin/Repair Instructions
413-13 GHG14 13 and 23 Gallon Diesel Exhaust Fluid Tank - 407-13 Apr 7, 2013 · Service Bulletin/Repair Instructions
407-13 EGR Actuator Slow Learn - 608-13 Jun 8, 2013 · Service Bulletin/Repair Instructions
608-13 High Pressure Fuel Flange-Two-Filter System - 603-13 Jun 3, 2013 · Service Bulletin/Repair Instructions
603-13 SPN 84 -FMI 6 - EPA07-GHG14 - 707-13 Jul 7, 2013 · Service Bulletin/Repair Instructions
707-13 Description and Operation of the HC Doser Fuel Supply Pressure Control Valve - Two Filter System - 710-13 Jul 10, 2013 · Service Bulletin/Repair Instructions
710-13 Metal in the Fuel System - Three-Filter Fuel System - 712-13 Jul 12, 2013 · Service Bulletin/Repair Instructions
712-13 Fuel Cooler Leak Test Procedure - Three-Filter Fuel System - 705-13 Jul 5, 2013 · Service Bulletin/Repair Instructions
705-13 Test-E Three-Filter Fuel System - 702-13 Jul 2, 2013 · Service Bulletin/Repair Instructions
702-13 Test E Two-Filter Fuel System - 711-13 Jul 11, 2013 · Service Bulletin/Repair Instructions
711-13 SPN 100-FMI 4 - ALL YEARS - 706-13 Jul 6, 2013 · Service Bulletin/Repair Instructions
706-13 SPN 157-FMI 10, 15, 17, 18 - GHG14 - 708-13 Jul 8, 2013 · Service Bulletin/Repair Instructions
708-13 Fuel System Diagram Update - 709-13 Jul 9, 2013 · Service Bulletin/Repair Instructions
709-13 SPN 2798-FMI 4-EPA10-GHG14 - 716-13 Jul 16, 2013 · Service Bulletin/Repair Instructions
716-13 SPN 3226-FMI 13 - EPA10 - GHG14, SPN 3216-FMI 13 ? EPA10, SPN 3216-FMI 13 - GHG14
Source: NHTSA manufacturer communications files.