Model yearDo not driveRemedy pending

2016 Fccc XCM

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year973k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Fccc XCM by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

9 recall campaigns cover the 2016 Fccc XCM

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Fccc XCM
CampaignFiledSubjectComponentVehiclesRemedy
21V00H000Dec 23, 2021Rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals…Lighting24,869Repair or modification
20V-485Aug 14, 2020Instrument panel brightness cannot be adjusted, possibly causing glare when driving at nightElectrical system1,715Software update
20V-404Jul 14, 2020Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Lighting16,776Part replacement
18V-582Aug 31, 2018Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Lighting12,311Remedy pending
18V-163Mar 12, 2018Power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter…Steering9,480Repair or modification
16V-809Nov 7, 2016Power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter…Steering1,827Repair or modification
16V-654Sep 12, 2016On certain motorhome chassis built with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not…Brakes1,881Repair or modification
16V-366May 26, 2016Boxes were manufactured using incorrect internal spacers that can cause premature wear in the connection between the steering wheel and the front axleDo not driveSteering1,385Part replacement
16V-204Apr 11, 2016On certain motorhome chassis built with a heavier, adjustable, offset, foot pedal, the brake activation signal to certain towed devices may not…Brakes2,989Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Fccc XCM

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • AQ18002 Audit query, Lighting
      Daimler Trucks North America Recalls
      Opened Apr 23, 2018, closed Jul 11, 2024
    Source: NHTSA ODI investigations file.
    Service bulletins

    251 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • CXA 7_24_Oil Suction Jul 18, 2024 · Other
      CX Advocate for Oil Suction manifolds
    • ICI24-006 Feb 20, 2024 · Service Bulletin/Repair Instructions
      Important Campaign Information letter for FL974 - Revised Bulletin & Population
    • FL974 Feb 20, 2024 · Service Bulletin/Repair Instructions
      Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been ad…
    • FL974 Jan 19, 2024 · Service Bulletin/Repair Instructions
      Emissions Recall: Cummins DEF Sensor Shortage
    • 511452 Apr 7, 2022 · Service Bulletin/Repair Instructions
      FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake ligh…
    • 16TS-08REV Apr 19, 2021 · Service Bulletin/Repair Instructions
      Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
    • WP21-007 Mar 22, 2021 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
    • 21OEM-06 Feb 19, 2021 · Service Bulletin/Repair Instructions
      Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest …
    • ICI21-003 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers a…
    • WI21-006 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
    • WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
      Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi…
    • SBU35-012 Dec 23, 2020 · Service Bulletin/Repair Instructions
      FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring wi…
    • WP20-018R Dec 8, 2020 · Service Bulletin/Repair Instructions
      Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Re…
    • WP20-018 Dec 7, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot pa…
    • FP54-900 Dec 6, 2020 · Service Bulletin/Repair Instructions
      Freightliner Parts Technical Bulletin for Power Distribution Module (PDM) Dealer Inventory Check.
    • SS1034491 Oct 13, 2020 · Service Bulletin/Repair Instructions
      Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame ra…
    • SBU54-056 Oct 27, 2020 · Service Bulletin/Repair Instructions
      Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubl…
    • TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
      Tech Talk discussion about power steering fluid.
    • ICI20-022R Aug 11, 2020 · Service Bulletin/Repair Instructions
      Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built …
    • ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign.
    • WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce…
    • WI20-012 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
    • 20OEM-05 Jul 27, 2020 · Service Bulletin/Repair Instructions
      OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
    • 20CSA-10 Jul 27, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
    • 20CSA-09 Jul 23, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete progr…
    • 20CSA-08 Jun 10, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at…
    • WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT…
    • WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be…
    • WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author…
    • WP20-005 Apr 22, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Part…
    • 20CSA-04 Mar 20, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
    • 03.2020 Campaign Mar 17, 2020 · Service Bulletin/Repair Instructions
      Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
    • WP20-002 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before …
    • SF593 Feb 14, 2020 · Service Bulletin/Repair Instructions
      Field Service Campaign for FCCC Motorhome Chassis Fan Cages. On certain chassis, fan motor support brackets may be sub-optimal causing fatigue and cracking over time. Vehicles will be inspected and fan motor support bracket assemblies will be repaired as ne…
    • SBU54-048 Feb 14, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
    • 20CSA-01 Jan 31, 2020 · Service Bulletin/Repair Instructions
      Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change t…
    • WI19-022 Jan 2, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
    • DOC-1034491 Sep 30, 2019 · Service Bulletin/Repair Instructions
      Service Solution to fix fault codes for DEF quality or DEF level
    • 19TL-15 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Tool Letter for ICC5 Programming Cable
    • 19TL-10 NVH Sep 9, 2019 · Service Bulletin/Repair Instructions
      Communication to assist the field with service vibration issues on DTNA vehicles
    • 19-011WP Sep 4, 2019 · Service Bulletin/Repair Instructions
      Warranty Policy Letter to communicate Detroit Return Changes
    • 19-010WI Sep 3, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter updated to communicate warranty system updates.
    • SPN 3563 / FMI 2 Aug 7, 2019 · Service Bulletin/Repair Instructions
      HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
    • 19TS-6 Aug 7, 2019 · Service Bulletin/Repair Instructions
      The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face…
    • 19TL-9 Aug 7, 2019 · Service Bulletin/Repair Instructions
      DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measuremen…
    • DOC-1034452 Aug 5, 2019 · Service Bulletin/Repair Instructions
      Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
    • 19-009WI Aug 5, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
    • DOC-1033226 Sep 20, 2017 · Service Bulletin/Repair Instructions
      DOC-1033226 LBCU LCD Display Changes from Daytime to Nighttime
    • DOC-1033225 Sep 20, 2017 · Service Bulletin/Repair Instructions
      DOC-1033225 Park Brake Shime with Service Brake applied
    • 17-023 Sep 18, 2017 · Service Bulletin/Repair Instructions
      New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
    • 17TS17Rev Sep 30, 2017 · Service Bulletin/Repair Instructions
      Instructions for CSC Diagnostic Support
    • 0902-17 Sep 2, 2017 · Service Bulletin/Repair Instructions
      SPN 3556 (ACM) (GHG14)
    • 0903-17 Sep 3, 2017 · Service Bulletin/Repair Instructions
      Engine Manufacturer Diagnostics
    • FL762 Apr 1, 2018 · Service Bulletin/Repair Instructions
      FL762 FCCC Motorhome Power Steering Hose Routing
    • 525-13 May 25, 2013 · Service Bulletin/Repair Instructions
      525-13 SPN 2791-FMI 7 ? ALL YEARS
    • 517-13 May 17, 2013 · Service Bulletin/Repair Instructions
      517-13 EGR Actuator
    • 0315-17 Mar 15, 2017 · Service Bulletin/Repair Instructions
      GHG14 - Intake Manifold Pressure Too Low
    • 0314-17 Mar 14, 2017 · Service Bulletin/Repair Instructions
      GHG14 Intake Manifold Pressure Too Low
    Source: NHTSA manufacturer communications files.