Complaints over time
Complaints about the 2010 Fccc XCR peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2010 Fccc XCR
Other, diesel, 6x2, built in United States. Owner complaints on file from Aug 24, 2020 to Aug 24, 2020.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2010 other
Severity index0.02010 others average 13.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2010 Fccc XCR name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2010 Fccc XCR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2010 Fccc XCR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 24, 2020Failure Jan 23, 201934,000 milesMerrimac, MAEngine
CUMMINS ISC 8.3 CM2250 WITH ONLY 35K MILES ENGINE WITH CATASTOPHIC ENGINE FAILURE, DUE TO DEFECTIVE EGR COOLER (ALLOWING COOLANT TO LEAK INTERNALLY) NOT SHOWING EVIDENT SIGNS OF PHYSICAL LEAKING, CAUSED TURBO FAILURE AND DAMAGE TO CYLINDERS WHICH RESULTS IN ENGINE REBUILD/REPLACEMENT. PAID CUMMINS CORPORATE OWNED REPAIR FACILITY $28,000+/- TO REPLACE EGR COOLER, TURBO, TURBO ACTUATOR, AND MORE. TOTAL PARTS COST: $23,797 / LABOR COST: $2672.64. ONCE WE WERE INFORMED THAT AFTER REPLACING MOST OF THE PRICIER PARTS, THE ENGINE STILL FAILED AND REQUIRED A COMPLETE OVERHAUL/ENGINE REBUILD. PRICE QUOTED BY CUMMINS OWNED REPAIR FACILITY:$23,380.20 WHICH INCLUDES 2 YEAR WARRANTY. THERE ARE MANY SIMILAR EXPERIENCES MENTIONED IN MANY ONLINE FORUMS, VIDEOS OF MECHANICS AND SO ON, SPECIFICALLY FORUMS THAT CATER TO THE RV INDUSTRY AS THIS MOTOR IS LARGELY POPULAR FOR THE CHASSIS USED BY FREIGHTLINER.
NHTSA complaint 11351056
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
103 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- SS1032974 Jul 11, 2017 · Service Bulletin/Repair Instructions
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display - SS1033178 Jul 25, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1033178 Add Dust Shield to 1945 Sq/In Side Radi... - SS1033225 Sep 12, 2017 · Service Bulletin/Repair Instructions
Service Solution SS 1033225 Park brake chime chimes with the servic... - 19-008WI Aug 7, 2019 · Service Bulletin/Repair Instructions
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts. - 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater - 14TL-7 Apr 10, 2015 · Service Bulletin/Repair Instructions
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100 - 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps - 15TS3 Apr 17, 2016 · Service Bulletin/Repair Instructions
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology - 15TS10 Apr 14, 2015 · Service Bulletin/Repair Instructions
15TS10Rev DD Engine Platform Coolant Filter - 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC - 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02 - 15-017 May 18, 2015 · Service Bulletin/Repair Instructions
15-017 Detroit: Updated Fuel Injector SDTs - 15-016 May 4, 2015 · Service Bulletin/Repair Instructions
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester - 15-015 May 4, 2015 · Service Bulletin/Repair Instructions
15-015 Warranty Exclusions Reminder - 15-009 - Detroit Mar 16, 2015 · Service Bulletin/Repair Instructions
15-009_Detroit_New_SDTs - 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
15TL5 DAVCO Shop Pro® FXP 95 - 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket - 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
15CSA4 Holiday Schedule for the Detroit Customer Support Center - 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
15-010-DLR Transmission Cooler Line Photos - 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL5 ABS Power Line Carrier Converter Available Through PDC - 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL2 DD Platform Engine Stand Adapter W060589023100 - 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
14TS19 DD Platform High Pressure Fuel Lines - 713-14 Jul 13, 2014 · Service Bulletin/Repair Instructions
713-14 Symptom Diagnostics - Combustion Gas in Coolant - 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
715-14 Symptom Diagnostics - Coolant Los - 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
714-14 Symptom Diagnostics - Low Engine Compression - 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
712-14 Engine Coolant Temperature - 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
14-028 Remy Extended Coverage Direct File - 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
14-027 Detroit's New Consolidated Labor Operations (CLOs - 14-026 Jul 21, 2014 · Service Bulletin/Repair Instructions
14-026-DLR SelecTruck Warranty Enhancements - 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-024-DLR DTNA & JAD Highlights - Q1 & Q2 - 14-023 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-023 Detroit Axles Pre-Approval Changes - 14-022 Jul 14, 2014 · Service Bulletin/Repair Instructions
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD - 20-73 Jul 1, 2014 · Service Bulletin/Repair Instructions
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines - 20-75 Jul 1, 2014 · Service Bulletin/Repair Instructions
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines - 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
16TS7 Reman Diesel Particulate Filter Serial Number - 16-011 Mar 28, 2016 · Service Bulletin/Repair Instructions
16-011 New Detroit Camshaft Housing Seal Standard Repair Time - 16-010 Mar 28, 2016 · Service Bulletin/Repair Instructions
Warranty Recognition Program Suspension - 16-009R Mar 21, 2016 · Service Bulletin/Repair Instructions
16-009R_OWL Enhancements - 16-008 Mar 21, 2016 · Service Bulletin/Repair Instructions
New Detroit Bearing Failure Analysis Standard Diagnostic Time - 16-007 Mar 7, 2016 · Service Bulletin/Repair Instructions
Canadian Warranty Parts Return Address Change - 17-026 Dec 4, 2017 · Service Bulletin/Repair Instructions
17-026 Holiday Closure 2017 - 17TL25 Dec 1, 2017 · Service Bulletin/Repair Instructions
17TL25 TruckCam? Alignment System - 17CSA25 Dec 21, 2017 · Service Bulletin/Repair Instructions
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC - 17CSA24 Dec 14, 2017 · Service Bulletin/Repair Instructions
17CSA24 Holiday Schedule for the Detroit Customer Support Center - 17CSA23r Dec 7, 2017 · Service Bulletin/Repair Instructions
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time - 17-029 Dec 25, 2017 · Service Bulletin/Repair Instructions
Computer Hook-Up Standard Diagnostic Time Update - 17-028 Dec 11, 2017 · Service Bulletin/Repair Instructions
OWL Enhancement Service Model Field - 17-027 Dec 4, 2017 · Service Bulletin/Repair Instructions
Warranty Classroom Training in 2018 - 12-041 Dec 24, 2012 · Service Bulletin/Repair Instructions
12-041-DLR Over the Counter No Hassle Warranty (OTC) - 12-040 Dec 24, 2012 · Service Bulletin/Repair Instructions
12-040-DLR Roof Fairing Removal Program - 12-039 Dec 24, 2012 · Service Bulletin/Repair Instructions
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days - 12-038 Dec 10, 2012 · Service Bulletin/Repair Instructions
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage - 15-028A Sep 14, 2015 · Service Bulletin/Repair Instructions
15-028 New Detroit Coolant Line SRTs - 15TL20 Sep 17, 2015 · Service Bulletin/Repair Instructions
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC - 15-029 Sep 14, 2015 · Service Bulletin/Repair Instructions
_Warranty Recognition Program - Coming Soon - 15-028 Sep 14, 2015 · Service Bulletin/Repair Instructions
_NewDetroitCoolantLineSRTs - 14TS5 Mar 7, 2014 · Service Bulletin/Repair Instructions
14TS5 Replacing Damaged Aftertreatment Sensor Bosses - 14TS4 Feb 28, 2014 · Service Bulletin/Repair Instructions
14TS4 Valve and Liner Installation Tool Issue - 13wo3re Feb 25, 2014 · Service Bulletin/Repair Instructions
13wo3rev2_final Actual Labor Hours on Detroit Claims - 0239-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
Source: NHTSA manufacturer communications files.