2019 Fiat 500X

3 complaints on file, page 1 of 1.

1. Filed Nov 22, 2020Failure Sep 25, 20195 milesHumacao, PRAdaptive cruise control, Automatic emergency braking, Fuel/propulsion system

   THE PROBLEM STARTED WHEN I STARTED THE CAR FOR THE FIRST TIME IT WAS SHOWING A WARNING WITH THE SECURITY SYSTEM OF THE CAR, WHEN I GO TO THE GAS STATION I TRIED TO PUMP GAS AND THE PUMP STOPS PUMPING AND THE CAR WON'T TAKE THE GAS, THROWING IT OUTSIDE, AND SPILLING GAS ON THE FLOOR OF THE GAS STATION AND SPILLING IN MY CLOTHES. TO FILL THE TANK TOOK MY MORE THAN 10 MINUTES TO FIILL IT COMPLETELY, THIS SITUATION WILL CONTINUE TO OCCUR EVERYTIME I WILL FILL THE TANK IF IT WAS LOWER THAN HALF SO AFTER THAT I TOOK THE CAR TO THE DEALERSHIP TO DO AN INSPECTION. WHEN THE MECHANICAL CHIEF SAW THE WARNING ON THE CAR HE ASK ME WHEN DID THE CAR STARTED TO SHOW THE WARNING, AND AFTER A FEW WEEKS, THE DEALERSHIP CALLS ME AND TELLS ME THAT THE CAR HAD A FAULTY IN THE ROOF WELDING AND IT WAS LEAKING WATER AND THIS DAMAGE ON OF THE SENSORS IN THE CAR. THEY TOOK THE CAR BACK FOR A MONTH AND THEY FIXED THE PROBLEM WITH THE ROOF BUT THE PROBLEM WITH THE GAS CONTINUED. WHEN I TRIED PUMPING GAS IT KEEP DOING THE SAME THING SPILLING GAS, SO I TAKE THE CAR AGAIN TO THE DEALER, AND ONE OF THE EMPLOYEES COMES WITH ME TO SEE THE PROBLEM WHEN THE CARS WON'T TKE GAS AND STARTS SPILLING IT, THE EMPLOYEE CERTIFIED THAT THE CAR HAD A PROBLEM WHEN PUMPING GAS, THEY PROCEED TO DO A SRIES OF TEST, THEY DETERMINED THAT THE WAS A PROBLEM WITH THE GAS TANK, THEY SEND THE GAS TANK BACK TO THE MANUFACTURER, AND THEN THEY DIDN'T HAD THE ANOTHER SPARE TANK BECAUSE THEY DIDN'T HAD THE MATERIAL TO MAKE A NEW ONE. AFTER A FEW MONTHS AFTER A FEW PHONE CALLS THEY TELL ME THAT IT WOULD TAKE THEM UP TO THREE MONTHS FOR THEM TO GET A NEW GAS TANK, THEY TIRED USING ANOTHER VEHICLE TANK TO INSTALLED ON MINE BUT IT WAS USED, THAT DIDN'T FIXED THE PROBLEM, THE CAR CONTINUES SHOWING OTHER FAULTY THINGS WITH THE TRANSMISSION, TRACTION CONTROL WONT WORK, THE DEALER HAD THE CAR FOR MONTHS FOR TESTING IT HAS BEEN 3 MONTHS.

   NHTSA complaint 11375776
2. Filed May 15, 2020Failure Aug 16, 2019Humacao, PRFuel system, Tank assembly

   TL* THE CONTACT OWNS A 2019 FIAT 500X. THE CONTACT STATED WHILE REFUELING THE VEHICLE, GASOLINE SPILLED OUT ONTO THE GROUND. THE VEHICLE WAS TAKEN TO FIAT & ALFA ROMEO DE SAN JUAN LOCATED AT ACUARELA 59 - MARGINAL MARTNEZ NADAL, URB, MUOZ RIVERA, 00969, PUERTO RICO, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. INVALID VIN.

   NHTSA complaint 11324665
3. Filed Feb 28, 2020Failure Feb 28, 20204,700 milesArdsley, NYPower train, Vehicle speed controlCrash

   TL* THE CONTACT OWNS A 2019 FIAT 500X. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO NEUTRAL. THE CONTACT PULLED OVER AND RE-SHIFTED INTO DRIVE AND CONTINUED DRIVING. AFTER ARRIVING TO HER DESTINATION, SHE ATTEMPTED TO PARK AND THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A GUARDRAIL. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS NOT APPLIED AT THE TIME OF THE FAILURE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT BUMPER DETACHED. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. A LOCAL DEALER (DEALER INFORMATION WAS UNKNOWN) WAS EMAILED TO REQUEST A TOW. THE VEHICLE REMAINED AT THE SCENE OF THE ACCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. THE VIN WAS NOT AVAILABLE.

   NHTSA complaint 11312009