Model year

2002 Ford E-250

Van, gasoline, 4x2, built in United States. Owner complaints on file from Oct 17, 2002 to Jun 27, 2020.

Recall campaigns covering this model year58.35M vehicles or units across those campaigns
Owner complaints175.7 times the median 2002 van
Severity index23.52002 vans average 13.2
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2002 Ford E-250 peaked in 2003, with 6 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024620026200420062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

24% of complaints about the 2002 Ford E-250 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
4
Tires
4
Electrical system
2
Engine and cooling
2
Fuel system
2
Airbags
1
Powertrain
1
Speed control
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2002 Ford E-250

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Ford E-250
CampaignFiledSubjectComponentVehiclesRemedy
09V-399Oct 13, 2009Scds may leak internally and then overheat, smoke, or burnSpeed control4,500,000Repair or modification
08V-051Feb 4, 2008Affected vehicles were previously repaired using a wiring harness that is not compatible with the vehicle circuit polaritySpeed control225,000Part replacement
07V-336Aug 3, 2007On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under…Speed control3,600,000Repair or modification
04V-589Dec 15, 2004On certain vans built on ford e250/e350 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor…Adaptive equipment501Part replacement
04V-232May 13, 2004Certain vans and wagons fail to conform to the requirements of part 567, "certification." for certain 2003 e250 vans built with lt225/75r16e…Equipment28,456Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Ford E-250

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

17 complaints on file, page 1 of 1.

  1. Filed Jun 27, 2020Failure Jun 24, 2020282,952 milesCorpus Christi, TXTires

    BOTH FRONT TIRES MERELY DEVELOPED TREAD BULGES , LESS THAN 15K MILES, NEVER HAD A FLAT, BEEN OVERLOADED ,OVERINFLATED , ECT.. THEY JUST BECAME VERY POOR DRIVING AND VIBRATED BADLY TO FIND THEY BOTH HAVE BULGES IN THE TREAD. THEY SEEMED FINE ABOUT TWO WEEKS AGO AND WHEN I WENT TO DRIVE IT A COUPLE DAYS AGO THE PROBLEM BECAME APPARENT. *TR

    NHTSA complaint 11331209
  2. Filed Sep 11, 2015Failure Jun 3, 2015160,000 milesBreese, ILFuel/propulsion system

    TL* THE CONTACT OWNS A 2002 FORD E-250. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FUEL TANK STRAP DETACHED FROM THE VEHICLE AND CAUSED THE FUEL TANK TO NEARLY TOUCH THE GROUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.

    NHTSA complaint 10763125
  3. Filed May 16, 2009Failure May 13, 2009117,715 milesByram, MSEngine and engine cooling

    I OWN A FORD F-250 WITH A 5.4 MOTOR. THIS TRUCK BLEW A SPARK PLUG OUT OF THE MOTOR ON 4-15 -2008 AND IT BLEW A DIFFERENT SPARK PLUG OUT OF THE MOTOR ON 5-13-2009. FORD NEEDS TO RECALL THIS TRUCK AND OTHER VEHICLES AND CORRECT THIS DEFECT. I WILL BE TALKING WITH A LAWYER IN THE NEXT FEW DAYS IN HOPES OF GETTING MY TRUCK REPAIRED AND TO RECOVER THE MONEY I HAVE ALREADY SPENT FOR REPAIRS.I F SAFERCAR.GOV WILL CHECK WITH PARTS HOUSES SUCH AS AUTO ZONE AND REPAIR SHOPS YOU WILL FIND THIS IS A VERY BIG PROBLEM, A VERY VERY BIG PROBLEM. I PULL A HORSE TRAILER AND IF THIS SPARK WOULD HAVE BLEW OUT WHILE PULLING OUT INTO TRAFFIC ME OR MY DAUGHTER COULD HAVE BEEN KILLED !!!!!! *TR WALTER GLENN JOHNSON BYRAM,MS

    NHTSA complaint 10268892
  4. Filed Jul 5, 2007Failure Jun 28, 200740,000 milesSanta Rosa, CAModule

    FAILURE OF CAM POSITION SENSOR ON 2002 FORD F250 DIESEL. MOTOR STOPS WORKING LOST OF POWER STEERING AND ALL POWER,AS IF KEY WAS TURNED OFF. IF PULLING TRAILER THIS WAS AN EXTREMLY DANGERIOS CONDITIONIN IN THE FORD 2002 F250 TRUCK WITH THE 7.3 DIESEL MOTOR. JUST CHECK THE INTERNET TO SEE HOW MANY PEOPLLE WERE HAVING TROUBLE. *AK

    NHTSA complaint 10195390
  5. Filed Feb 26, 2007Failure Feb 14, 200775,000 milesAurora, OHAutomatic transmission

    4R70W TRANSMISSION FAILURE. PLANETARY GEAR SHATTERED RESULTING IN A TRANSMISSION FAILURE. REQUIRING THE TRANSMISSION TO BE REBUILT. *NM

    NHTSA complaint 10183496
  6. Filed Feb 26, 2007Failure Jan 3, 200551,000 milesAurora, OHCatalytic convertor

    TOTAL CATALYTIC CONVERTER FAILURE AT 51,000 MILES. SAT AT DEALERSHIP FROM JAN 3,2006 TO APRIL 7, 2005 WAITING FOR DEALER ONLY PART. NO CAUSE FOUND. TRUCK WAS IN EXCELLENT RUNNING CONDITION. *NM

    NHTSA complaint 10183494
  7. Filed Oct 1, 2005Failure Sep 5, 200590,000 milesCanton, OHCruise controlFire

    FORD HAS RECALLS ON 1994-2002 FORD TRUCK 8500 GVW AND UNDER I HAVE A 2002 F250 FORD 8600 GVW THAT USES SAME CRUISE CONTROL PARTS AS THE OTHER TRUCKS. THIS UNIT WAS SITTING IN GARAGE WHEN NOT RUNNING WHEN THE SAME PARTS THAT ARE BEING REPLACED ON OTHER VEHICLES IGNITED ON FIRE. FORD WILL NOT REPLACE THE PARTS. *JB

    NHTSA complaint 10138296
  8. Filed Mar 23, 2005Failure Mar 20, 200530,000 milesDallas, TXTread/belt

    TIRE SEPARATION, GOODYEAR LT245/75R16E TIRES. AT APPROXIMATELY 30000 MILES, THE TIRE BEGAN TO BOUNCE DUE TO A TREAD SEPARATION, CREATING AN UNSAFE SITUATION. *AK

    NHTSA complaint 10114525
  9. Filed Feb 20, 2005Failure Feb 18, 2005Dayton, TXWheelsCrash

    MY SON WAS DRIVING HOME WHEN THE BACK WHEELS LOCKED-UP AND STARTED TO SKID. HE CALLED THE POLICE AND THE OFFICER SAID HE COULD SEE WHERE IT LOOK LIKE THAT'S WHAT HAPPENED AND THERE WERE THREE OTHER WITNESSES TO WHAT HAD HAPPENED. MY HUSBAND FEELS THIS IS WHAT HAPPENED TO HIM A COUPLE OF MONTHS AGO. I AM WAITING TO SEE IF YOU ARE WILLING TO PAY FOR ME TO TAKE MY VEHICLE TO A DEALERSHIP TO BE CHECKED OUT. *JB

    NHTSA complaint 10111831
  10. Filed Dec 2, 2003Failure Nov 4, 200339,631 milesRockaway, NJService brakes, Control unit/module

    WHEN BRAKING AT 25 MPH THE BRAKES HAD GONE TO THE FLOOR. THE CONSUMER HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT ELECTRONIC HYDRAULIC CONTROL UNIT FOR THE ABS NEEDED TO BE REPLACED. *AK *SCC *JB

    NHTSA complaint 10046400
  11. Filed Oct 12, 2003Failure Sep 7, 200312,000 milesWhite Plains, NYWiringFire

    THE VEHICLE CAUGHT ON FIRE WHILE PARKED FOR OVER 24 HOURS. THE LOCAL FIRE DEPARTMENT STATED THE FIRE WAS DUE TO A SHORT IN THE WIRING. *JB IT WAS LATER DETERMINED THAT THERE WAS A SHORT IN THE WIRING ON THE PASSENGER SIDE B POST WHERE THE WIRING RUNS THROUGH THE POST TO THE RIGHT SIDE REAR POWER DOOR LOCKS. *SCC *NLM

    NHTSA complaint 10038597
  12. Filed Oct 1, 2003Failure Jul 15, 200336,414 milesFort Lauderdale, FLFrontal, Service brakes, HydraulicCrash4 injured

    WHILE DRIVING 35 MPH, THE BRAKES FAILED. THE CONSUMER'S VEHICLE HIT SEVERAL OTHER VEHICLES AND THEN RAN INTO A TAXI CAB HEAD ON. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. *AK THE VEHICLE WAS DRIVEN WITH NO PROBLEM. THERE WAS NO COOLANT IN THE ENGINE AND FRONT END DAMAGE. *SCC *JB

    NHTSA complaint 10033756
  13. Filed Jun 22, 2003Failure Jul 23, 2002373 milesNorth Clarendon, VTService brakes, Hydraulic

    VIBRATIONS FLOOR,STEERING WHEEL NEW PROBLEM BRAKES REAR INNER PADS AND ROTORS GONE 22K MILES. *NLM

    NHTSA complaint 10023546
  14. Filed Apr 8, 2003Failure Feb 15, 2003Virginia Beach, VAService brakes, Pedals and linkages

    THE BRAKE PEDAL HAD TO PUSHED ALL THE WAY TO THE FLOOR, CONSUMER ALSO PRESSED ON THE ACCELERATOR BY ACCIDENT. *JB

    NHTSA complaint 10015435
  15. Filed Apr 5, 2003Failure Apr 28, 200265 milesMedway, MAFuel system, Tank assembly

    VEHICLE HAS A 29 GALLON FUEL TANK. WHEN THE FUEL GAUGE READS EMPTY AND I FUEL UP THE VEHICLE IT WILL ONLY TAKE 22 GALLONS OF FUEL. THE DEALER TELLS ME THE VEHICLE SHOULD HAVE A RESERVE, BUT A 7 GALLON RESERVE DOESN'T MAKE SENSE. I PREVIOUSLY OWNED A 1999 F-250 WITH THE SAME SPECS AND WHEN THE FUEL GAUGE READ EMPTY IT WOULD TAKE UP TO 29 GALLONS, I HAD THE 2002 VEHICLE AT THE DEALER 3 TIMES FOR THIS PROBLEM, THEY ALSO TELL ME THE GAUGE IS WORKING PROPERLY. *JB

    NHTSA complaint 10013996
  16. Filed Dec 1, 2002Failure Dec 1, 2002Oxon Hill, MDTires

    TIRE TREAD SEPERATION AFTER ONLY 10,000 MILE ON THE VEHICLE. WAS A SLIGHT VIBRATION IN THE VAN BEFORE THE TIRE BLEW. THE ENITRE OUTER SIDE WALL OF THE TIRE WAS DESTROYED. DT

    NHTSA complaint 770300
  17. Filed Oct 17, 2002Failure Oct 10, 2002Hanover, MDTread/belt

    CONSUMER STATES ORIGINAL EQUIPMENT (TIRES) GENERAL TIRE MODEL# _ _ _ _ _ _ _ _ DOT:#_ _ _ _ _ _ _ _ _ BELT IS BROKEN., DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE MODEL# AND DOT #. TS

    NHTSA complaint 8021071
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • EA10003 Engineering analysis, Electrical system
    HVAC Switch Failures
    Opened Apr 13, 2010, closed Mar 5, 2012
  • DP05005 Defect petition, Engine and cooling
    SPARK PLUG EJECTION FROM CYLINDER HEAD
    Opened Sep 22, 2005, closed Jan 4, 2006
Source: NHTSA ODI investigations file.
Service bulletins

14 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • DOR-X8B9R-11 Apr 6, 2018 · Service Bulletin/Repair Instructions
    This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a percept…
  • 071110 · Service Bulletin/Repair Instructions
    BRAKE BOOSTER SYSTEM MAY EXHIBIT A BRAKE PEDAL KICKBACK AND/OR GRABBING CONDITION WHEN APPLYING THE BRAKES. *NJ
  • 19527 Dec 1, 2006 · Service Bulletin/Repair Instructions
    HEADLIGHT ADJUSTMENT NEEDED. *KB
  • 05248 Jan 1, 2005 · Service Bulletin/Repair Instructions
    VIBRATION/HARSHNESS ABOVE 45 MPH (72 KM/H) AFTER TIRE BALANCE. *TT
  • 05173 Nov 14, 2005 · Service Bulletin/Repair Instructions
    MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P1131 AND/OR P1151 - 4.2L ENGINE. *TT
  • 18735 Jul 1, 2005 · Service Bulletin/Repair Instructions
    HEADLIGHT ADJUSTMENT - CHASSIS CAB INCOMPLETE VEHICLES. *TT
  • 032306 Feb 7, 2005 · Service Bulletin/Repair Instructions
    DIAGNOSTIC TROUBLE CODE B1876, B1880, B1915 AND/OR B1920 IN THE ECS MODULE - VEHICLES EQUIPPED WITH AFTERMARKET HIGH CURRENT DEVICES. *TT
  • 18250 Oct 1, 2004 · Service Bulletin/Repair Instructions
    INTERMITTENT CLUNK ON 3-2 DOWNSHIFT DURING COASTDOWN/TIP-IN. OASIS. TO INCLUDE 2005 F-150, E-SERIES AND EXPEDITION. *TT
  • 17520 Jan 1, 2004 · Service Bulletin/Repair Instructions
    CLUNK FROM FRONT SUSPENSION. *TT
  • 17211 Sep 1, 2003 · Service Bulletin/Repair Instructions
    A BUMP STEER STEERING FEELING, NOTED WHEN THE VEHICLE'S FRONT WHEELS/TIRES CONTACT ROAD SURFACE IRREGULARITIES. *TT
  • 15890 May 1, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING EARLY WEAR OF THE INNER BRAKE PAD ON THE REAR DISC BRAKES. *TT
  • 15799 Apr 1, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES EQUIPPED WITH 4R70W TRANSMISSION (DRIVESHAFT >70 INCH) MAY EXHIBIT A VIBRATION / ROUGHNESS ON ACCELERATION OR UNDER LOAD AT ABOUT 50-55 MPH. *TT
  • 15634 Feb 1, 2002 · Service Bulletin/Repair Instructions
    CONCERNS WITH BUMP STEER STEERING FEELING NOTED WHEN FRONT WHEELS / TIRES CONTACT ROAD SURFACE IRREGULARITIES. *TT
  • 14992 Jun 1, 2001 · Service Bulletin/Repair Instructions
    SOME VEHICLES EQUIPPED WITH 4R70W TRANSMISSION (DRIVESHAFT >70 INCH) MAY EXHIBIT A DRIVELINE VIBRATION / ROUGHNESS ON ACCELERATION OR UNDER LOAD AT ABOUT 50 - 55 MPH. *TT
Source: NHTSA manufacturer communications files.