Complaints over time
Complaints about the 2016 Ford E-350 peaked in 2018, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Ford E-350
Other, gasoline, built in United States. Owner complaints on file from Mar 2, 2018 to Aug 3, 2023.
Recall campaigns covering this model year3611 vehicles or units across those campaigns
Owner complaints55.0 times the median 2016 other
Severity index0.02016 others average 9.6
First 24 months0Complaints in its first two years
Components
40% of complaints about the 2016 Ford E-350 name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2016 Ford E-350
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-205 | Mar 18, 2019 | Seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop | Seats | 471 | Repair or modification |
| 16V-046 | Jan 28, 2016 | Trailer braking system may fail, increasing the distance needed to stop the vehicle | Electrical system | 75 | Software update |
| 15V-710 | Oct 27, 2015 | In the affected vehicles, the trailer brake controller may not actuate the trailer brakes | Electrical system | 65 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Ford E-350
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Aug 3, 2023Failure Jun 15, 2023100,000 milesSheridan, WYPower train
The contact owns a 2016 Ford E-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to Ford Campaign Number:19B40 (Coast Clutch Cylinder and One-Way Clutch Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint 11536278 - Filed Mar 27, 2019Failure Oct 23, 2018Gaithersburg, MDStructure
THE ECONOLINE VAN FOR THE EXHAUST ODOR, WHEN WE FIRST TESTED THE VEHICLE IN THE SHOP WITH THE VEHICLE RUNNING (NO EXHAUST HOSE ON THE TAILPIPE) THE CO DETECTOR READ 49 PPM AFTER ABOUT 15 MINUTES. WHEN WE TESTED THE SECOND TIME, THE VEHICLE WAS IN THE SAME SPOT BUT A EXHAUST HOSE RUN FROM THE TAILPIPE TO OUTSIDE THE SHOP AND THE CO DETECTOR READ 9 PPM AFTER ABOUT 15 MINUTES. THE THIRD TEST, THE VEHICLE WAS OUTSIDE AND AFTER ABOUT 15 MINUTES THE CO DETECTOR READ 0 PPM AND WE ALSO TESTED IN THE UTILITY BODY WHICH READ 0 PPM. WE KNOW THAT THE VEHICLE IS NOT LEAKING EXHAUST, ANY "EXHAUST ODOR" OR CO MEASURED IN THE CABIN OF THE VEHICLE IS MOST LIKELY FROM THE EXHAUST SURROUNDING THE VEHICLE AND ENTERING THROUGH THE POROUS UTILITY BODY. *DT*JB
NHTSA complaint 11192970 - Filed Mar 20, 2018Failure Jun 12, 20162,833 milesToledo, OHSeats
VEHICLE IS UPFIITTED BY MORGAN OLSON WITH SEATS BY FREEDMAN SEATING. THE PIN THAT HOLDS THE SEAT PEDESTAL TO THE SEAT BASE FALLS OUT AND THE SEAT FALLS TO ITS LOWEST POSITION WITHOUT WARNING. THIS HAS HAPPENED TO SEVERAL OF OUR FLEET TRUCKS. THE DETENT BALL SPRING IS TO WEAK. WE HAVE MODIFIED 2 OF OUR VEHICLES BY DRILLING OUT THE BALL AND INSTALLING HAIRPIN CLIPS. ON THE OTHERS WE HAVE INSTALLED A ZIP-STRIP THROUGH THE PIN RING WHILE WAITING FOR INSTRUCTION FROM MORGAN OLSON CONCERNING A AUTHORIZED REPAIR. HAVE MADE SEVERAL ATTEMPTS TO OBTAIN FEEDBACK OVER THE COURSE TO 2 YEARS, BUT HAVE NOT RECEIVED ANY INSTRUCTION AS TO HOW THIS ISSUE IS BEING HANDLED. THE SEAT FELL WHILE THE VEHICLES WERE IN MOTION IN EVERY INCIDENT, STARTLING THE DRIVER.
NHTSA complaint 11080324 - Filed Mar 2, 2018Failure Sep 1, 20164,000 milesToledo, OHService brakes
THE PARKING BRAKE CABLE IS ROUTED THROUGH THE LEFT FRONT WHEEL AREA IN SUCH A WAY THAT THE TIRE CONTACTS IT DURING NORMAL STEERING/SUSPENSION MOVEMENTS AND IS CHAFFING THE CABLE.
NHTSA complaint 11075774 - Filed Mar 2, 2018Failure Sep 13, 20164,000 milesToledo, OHPower train
THE AUTOMATIC TRANSMISSION SHIFTER CONTROL CABLE CONTACTS THE PARKING BRAKE PEDAL ASSEMBLY, THEREFORE WHEN APPLYING/RELEASING THE PARKING BRAKE THE CABLE IS GETTING CHAFFED.
NHTSA complaint 11075773
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
27 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp… - SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. … - SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un… - SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking… - SSM 51854 Aug 10, 2023 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - SSM 51849 Aug 8, 2023 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - TSB160057 Dec 15, 2015 · Service Bulletin/Repair Instructions
Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700 - 16-0057 Apr 5, 2016 · Service Bulletin/Repair Instructions
Some 2009-2016 E-Series, F-Super Duty, 2009-2015 F-53 Motorhome and 2011-2015 F-59 Stripped Chassis vehicles equipped with a TorqShift® transmission and a transmission built on or before 12/15/2015 may exhibit a MIL with DTCs P0751, P0730 and/or P2700 - 16L02 Apr 12, 2016 · Service Bulletin/Repair Instructions
In all of the affected vehicles, the two VECI labels contain incorrect Frontal Area information. - 16B10 Apr 5, 2016 · Service Bulletin/Repair Instructions
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market - SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl… - SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte… - SSM 47976 May 10, 2019 · Service Bulletin/Repair Instructions
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignmen… - SSM 47850 Apr 26, 2019 · Service Bulletin/Repair Instructions
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of… - SSM 47824 Feb 22, 2019 · Service Bulletin/Repair Instructions
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an erro… - SSM 47823 Feb 22, 2019 · Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into… - DOR-B8H4Z-11 Oct 2, 2018 · Service Bulletin/Repair Instructions
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a percept… - SSM 47009 Jan 10, 2018 · Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Part… - SSM 46900 Nov 2, 2017 · Service Bulletin/Repair Instructions
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integra… - SSM 46451 Mar 14, 2017 · Service Bulletin/Repair Instructions
2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. NOT ALL VALVE BO… - SSM 46295 Jan 10, 2017 · Service Bulletin/Repair Instructions
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PRO… - TSB 16-0168 Dec 16, 2016 · Service Bulletin/Repair Instructions
SOME 2016-2017 E-SERIES 350/450 VEHICLES EQUIPPED WITHOUT A TRACTION CONTROL SWITCH AND BUILT ON OR BEFORE 17-FEB-2016 MAY HAVE TRACTION CONTROL FUNCTION OR TRACTION CONTROL RELATED SYMPTOMS. VEHICLES WITHOUT A TRACTION CONTROL SWITCH ARE NOT INTENDED TO HA… - SSM 46153 Oct 26, 2016 · Service Bulletin/Repair Instructions
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESS… - SSM-45869 Jun 7, 2016 · Service Bulletin/Repair Instructions
2009-2016 E-SERIES - DIFFICULTY PROGRAMING TRAILER BRAKE CONTROL (TBC) MODULE. - TSB-16-0091 Jun 28, 2016 · Service Bulletin/Repair Instructions
SOME 2016 E-SERIES CUTAWAY VEHICLES BUILT ON 10/1/2015 AND THROUGH 2/26/2016 MAY EXHIBIT A CARGO BOX COURTESY LAMP WHICH REMAINS ILLUMINATED WITH THE SWITCH IN THE OFF POSITION DUE TO A WIRING HARNESS CONCERN. - 16L02 Apr 12, 2016 · Service Bulletin/Repair Instructions
Vehicle Emissions Control Information (VECI) Label Update REASON FOR THIS ACTION In all of the affected vehicles, the two VECI labels contain incorrect Frontal Area information. - 16L02 Apr 12, 2016 · Service Bulletin/Repair Instructions
Engine and Motorhome Prep Package Vehicle Emissions Control Information (VECI) Label Update In all of the affected vehicles, the two VECI labels contain incorrect Frontal Area information
Source: NHTSA manufacturer communications files.