2021 Ford Ecosport

259 complaints on file, page 1 of 13.

1. Filed Sep 30, 2026Failure Sep 27, 2026Springfield, OHEngine, Service brakes, SteeringCrash2 injured

   I've had the same recall fixed on this car three times and once again on XXX myself and my husband were in the car driving and the wrench light and engine light came on and my car went into limp mode it wouldn't go above like 35mph I actually caught this on video and my husband was trying to make a u turn in a parking lot to come back home and the motor lost all power,no braking power or steering which caused us to hit a pole and this time caused whiplash on my husband and four fractured vertabre in my back,I've been reporting to ford and threw this service after the third oil pump tensor belt fix that the motor was still loosing power out of no where and ford has refused to help me and now this same recall has caused an actual crash this time and I've got major injuries this time,ford needs held accountable for this,I've had my car at [XXX],only six months after buying the car and they told me it was the purge valve and made me wait for over two months for the part and they finally got the part in and two minutes later I hit the freeway as soon as my husband got up to around 65 the motor lost power and we almost got hit by a semi for the second time due to this recall and I got ahold of fords complaint department and they finally helped me get my car into [XXX] and my car was there for five months straight waiting on the parts for the oil pump tensor belt recall after buckeye fixed the car it ran for a couple of months and then the car did the same thing again on the freeway the motor lost power again on the freeway myself my husband and our boy have almost gotten killed several times due to this car shutting down with no warning at all,then my car was fixed again in November of 2025 at [XXX] and they had to replace the same part again,and as soon as I got my car back it has been acting funny and then I've reported this to ford over and over and they literally refuse to do anything about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11768067
2. Filed Sep 4, 2026Failure Mar 11, 2024max meadows, VAEngine, Fuel/propulsion system, Power train

   My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I am making a car payment, but I am not getting service down on my vehicle especially when it's not my fault, I have these issues. I thought better of Ford. Every time I get gas in my vehicle it will not start, it's so frustrating and embarring I still have a warranty on my Ford, I am completely disgusted I literally sit there and repeat 3 times, and it finally starts, I have done everything it says to do I even replaced a purge valve, and my light comes back on. Also, when I am driving my car acts like its losing power. So now they are staying I may have a small gas leak and for me to have them put my car on a Smoke Machine. I just want my car fixed so I will feel safe driving I am even afraid to drive to [XXX] to see my daughter my car is a 2021. Also, I have either 2 recalls or 3 recalls, and I have an issue with my powertrain: Action Recommended. warning light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11762065
3. Filed Aug 18, 2026Failure Aug 11, 202643,000 milesRonceverte, WVPower train

   The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly started shaking slowly and felt that the shaking was coming from the rear end. The contact stated that over time, the shaking was felt in the front end of the vehicle, and the steering wheel was wobbling, and the front seats were shaking abnormally. The contact associated the failure with NHTSA Campaign Number: 25V126000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.

   NHTSA complaint 11757655
4. Filed Jul 26, 2026Failure Jul 11, 2026Ione, CAEngine, Fuel/propulsion system, Power train

   For 14 months, I attempted to get active recalls fixed on the car at Downtown Sacramento Ford, which claimed to be certified pre-owned per Folsom Lake Ford but had existing recalls and issues when I bought it in March of 2024. My car finally broke down on 07/11/26 and was towed on 07/12/26 to the Elk Grove Ford dealership and "looked at" on 07/13/26. Today is 07/26/26, and I am still in a rental that takes a lot more gas than my regular car. I was told that they fixed the recall, but there is an issue with the turbo boost, and it is covered under warranty. They do not know when they are getting the part, but they are "working on it". I missed 4 days of work just from 07/11/26 to today 07/26/26 ontop of another 20 missed days since purchasing the car due to maintenance and engine issues related to the ongoing recall.

   NHTSA complaint 11752911
5. Filed Jul 21, 2026Failure Jul 3, 2026New Berlin, WISuspension, Wheels

   Unknown how it happened. After parking noticed back driver side tire was tilted. Took picture next morning under car to see that the cross arm was broken in half. Car was not drivable and was towed to a Ford dealership Seems like arm just snapped without notice.

   NHTSA complaint 11751722
6. Filed Jul 18, 2026Failure Jul 18, 2026Sacramento, CAEngine

   Oil low pressure,oil pump is not working

   NHTSA complaint 11751321
7. Filed Jun 30, 2026Failure Sep 1, 2025Mayodan, NCEngine

   Manufacturer has delayed repaired vehicle under campaign 23V905. Loss of use / unable to use this unsafe vehicle. It has been at the dealership and supposedly awaiting parts since September 2025. Manufacturer’s customer service people cannot provide additional details around delivery dates. Customer service both at the dealership and manufacturer have been polite; however, the dealer has provided no remedy or assistance and the manufacture’s customer service line has admitted to providing misinformation that caused additional financial hardship in order to dispose of a call. At this point, we would welcome any reasonable remedy from the Ford Motor Company in order to either repair and remunerate.

   NHTSA complaint 11747390
8. Filed Jun 25, 2026Failure Mar 23, 2026Farmington, MOEngine, Service brakes, Steering

   Safety Recall 23S64 was completed on my 2021 Ford EcoSport on approx. Oct 19, 2025. After ~15,000 miles, the same system failed again on [XXX], causing loss of power and loss of braking assist. Fredericktown Pettus Ford diagnosed shredded timing belt material, drained the oil, and removed the catalytic converter (placed in trunk). They were respectful and tried to order a replacement engine, but Ford Motor Co. blocked their access to the system. The vehicle has now been out of service for over 3 months, and we have paid for two ~100‑mile tows because Ford refused to authorize repairs or provide a loaner/rental after a second engine failure. On June 18 the car was towed to Bommarito Ford, who falsely accused us of “destroying the car” and removing the catalytic converter, despite written confirmation from Pettus Ford that THEY removed it during diagnosis. Bommarito refused recall work, claimed the car was “out of warranty,” and ordered us to remove it from their lot or face storage fees. Ford Corporate opened cases [XXX] and [XXX]. The second rep was rude, accusatory, did not return calls, and repeated false claims. Ford denied coverage using a 12k‑mile parts warranty, even though this is a federal safety recall. Ford Corporate also misidentified the owner and listed my vehicle incorrectly as a “Ford Edge.” After notifying Ford Executive Office, Tier 2, the Missouri Attorney General, and legal counsel, Pettus Ford’s access to Ford’s system was suddenly restored. Pettus Ford continued to help, but Ford still refused to authorize the repair. We have now towed the car back to Pettus Ford in Fredericktown, MO. We have been without a vehicle for nearly 4 months and have spent significant time and money on towing. Ford only began to respond after the Missouri Attorney General complaint and after Ford Corporate threatened legal action instead of providing assistance. Pettus Ford has been the only party acting professionally throughout this:INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

   NHTSA complaint 11746512
9. Filed Jun 23, 2026Failure Mar 20, 2026Farmington, MOEngine

   Engine failed after repair of15000 miles with same break down The dealership did not clean out shredded timing belt and the second belt was shredded

   NHTSA complaint 11745903
10. Filed Jun 19, 2026Failure Jun 4, 2026Berkley, MIEngine, Power train

    Car had an interim engine placed in March 2024, for Ford recall 23S64. Then car stalled again in May 2026, took in it to have it checked and they repaired the engine and replaced the catalytic converter as per Ford recall 23S64. We replaced at our cost ther cam sensors. 7 days after picking up the vehicle, it shut down in the middle lane of the Southfield Freeway causing a safety issue to me and those around me. One the vehicle was safely on the side of the road thanks to some construction workers, I called for a tow. After 30 minutes I tried to start the car and it did not start. After 40 minutes the car started AAA and I was able to get it to Dean Seller Ford if Troy. They refused to check the work the did week prior and are saying that they can not test it until we replace the battery and starter. You don't need those to visually inspect. I do not feel the car is safe to drive at this point as it is a huge safety risk to myself and drivers around me

    NHTSA complaint 11745272
11. Filed Jun 11, 2026Failure May 27, 202698,000 milesHoliday, FLAir bags, Service brakes, HydraulicCrash

    The contact owned a 2021 Ford EcoSport. The contact stated that while driving approximately 25-30 MPH, the vehicle ahead applied the brakes. The contact then depressed the brake pedal; however, the brakes were inoperable, causing the vehicle to rear-end the vehicle in front. The contact further stated that the parking brake was applied but was also inoperable. The contact stated that the vehicle sustained front-end damage, including impact to the center of the bumper, radiator damage, and hood intrusion into the engine compartment. The other vehicle sustained damage to the trunk and rear bumper. The airbags did not deploy, and no warning light illuminated before or during the incident. The vehicle was towed to the contact's residence and was later towed to a junk yard. The vehicle was deemed a total loss by the insurance company. No injuries were reported. The dealer was contacted, but the vehicle was not diagnosed or repaired. The Ford App indicated that during and after the crash, the app alerted that there was an issue with the vehicle; however, it could not be tested since the vehicle was totaled due to the failure not being covered by the manufacturer. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.

    NHTSA complaint 11743445
12. Filed Jun 9, 2026Failure Mar 12, 202660,688 milesOklahoma City, OKElectrical system, Engine and engine cooling, Fuel system, Canister

    The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the vehicle stalled. The vehicle restarted after 20 minutes. The Check Engine warning light was illuminated. The "Charging System Failed" message was displayed. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) recall repair. The vehicle was taken back to the local dealer, where it was diagnosed with needing the EVAP purge system replacement. The vehicle was repaired; however, the Check Engine warning light illuminated while leaving the dealer. The vehicle was taken to the same dealer, who informed the contact that a diagnostic test was needed, and that there was no warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,688.

    NHTSA complaint 11743015
13. Filed May 29, 2026Failure May 22, 2026New York, NYEngine, Power train, Steering

    Manufacturer issued a recall with no remedy. The vehicle stalled and loss power will I was driving on the highway in June 2025. The vehicle was taken to an authorized dealership for a safety recall regarding this issue. The manufacturer and dealership held my vehicle for 11 months to complete the repair. However, just 5 days after receiving the vehicle back, the engine shut off again while I was driving. The vehicle stalled while driving at approximately 25mph on a highway exit. There was no warning prior to the engine shutting off. The vehicle remains unremedied and unsafe to drive. The manufacturer has failed to repair the defect within a reasonable timeframe, keeping the vehicle out of service for nearly a year.

    NHTSA complaint 11740887
14. Filed May 22, 2026Failure May 22, 2026Wendell, NCElectrical system, Engine, Fuel/propulsion system

    After having to have my vehicle towed to & held by the dealership for a total of 3 months altogether over the course of two separate engine rebuilds due to a national recall on faulty oil pump parts, my vehicle's check engine light came on & gave a message that there was an issue with the emissions system. I am now experiencing multiple engine system faults EVERY SINGLE TIME I refuel my vehicle where my engine will not start until after 10+ attempts & now that the weather is hotter, I'm also experiencing engine system faults while driving in town & on the highway where the engine completely shuts down & I lose all power, including steering power, while I'm driving! The system instructs me to put the car in park, turn the key to the off position & restart the vehicle WHILE I'M STILL TRYING TO MANUEVER TO SAFETYWITH ZERO POWER IN THE MIDDLE OF THE ROAD/HIGHWAY! I was almost hit by other vehicles multiple times! This vehicle is my only source of transportation but it is wholly dangerous & totally unsafe to drive!

    NHTSA complaint 11739425
15. Filed May 14, 2026Failure Jun 5, 2025Norfolk, VAEngine, Fuel/propulsion system

    I am filing a complaint regarding Consumer Portfolio Services (CPS) and the reporting and collection of a repossession deficiency balance related to my 2021 Ford EcoSport, VIN [XXX] and Ford Motor Company. The vehicle was affected by serious safety defects and recall-related issues that endangered my safety and substantially impaired the vehicle’s reliability, usability, and market value. Despite these known defects, CPS is attempting to collect a large deficiency balance following repossession and is reporting the account negatively on my credit report. I dispute the validity and fairness of the alleged deficiency balance because the vehicle’s value was negatively impacted by manufacturer-related defects and safety concerns. I also question whether the vehicle was sold in a commercially reasonable manner and whether the resale value properly accounted for the vehicle’s defective condition. Ford was notified and did nothing to resolve any matter. The vehicle stalled on th interstate in [XXX] while traveling to vacation. Ford has not reimbursed me all of my money. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11737830
16. Filed May 14, 2026Failure May 12, 2026Graysville, TNEngine, Fuel/propulsion system

    I had recall 23S64 repaired on 04/39/26 and now my car check engine light is on and is running hot, and shaking causing a safety hazard due to recall not being completed correctly by authorized Ford dealership

    NHTSA complaint 11737756
17. Filed May 1, 2026Failure Apr 29, 2026Augusta,ga, GAPower train

    On 7/25 I responded to the Recall & drove my 2021 Ford Eco-Sport vehicle into dealership due to1st Recall regarding the "Front Half Shaft" where there is obvious contact with transmission. However, the maintenance receipt showed passed inspection. Yet again, I received the 2nd Recall regarding the "Oil Pump Drive Belt/Tensioner" I responded to the notice & drove it to the dealership on March 26 exactly 8 months after the 1st Recall with the "Front Half Shaft" transmission issue. It was deemed as repaired, however, not in my opinion. Upon picking my vehicle up from the Gerald Jones Auto Group Dealership April 2026 and heading out of town I noticed that the vehicle was driving a lot rougher than I'd expected especially after an entire month of having the vehicle to repair completely, of course, I canceled my trip and immediately called the dealership and explained my concerns regarding the feel of the roughness of the vehicle & that I was not comfortable because I hadn't experienced this before. I was asked to bring it back. After waiting for the recheck I was informed that there was a hose disconnected in the rear afterwards I was advised to call the dealership with any other problems. I started home noticed that there was still a slight skipping or hesitation around the 15-50mp range I called & got voice mail & I left a detailed message about problems. I had to run an errand, on the way home as I moved onto the busy interstate the vehicle really started skipping & hesitating much worse than before & a noisy fan sound coming from the mid right side dash area that hadn't been there! I called the dealership back as instructed & left another message. I waited an entire day no one returned my call. I called again on the next day was told to bring the car in again a 2rd time. The 3rd time car was checked there I was informed it was a transmission issue not part of Recall the cost of repair would be totally my responsibility according to Manager, which is not fair!

    NHTSA complaint 11735211
18. Filed Apr 29, 2026Failure Mar 7, 202660,000 milesRochester Hills, MIEngine and engine cooling

    The contact owns a 2021 Ford EcoSport. The contact stated that while driving 60-65 MPH, the low oil pressure warning light was illuminated. The contact exited the highway and pulled into a truck stop service station, where the contact was informed that the oil level was normal. The contact resumed driving, and the check engine warning light illuminated while pulling out of the parking lot. The contact was able to drive to the nearest Walmart station, but no technician was available. The vehicle was taken to O'Reilly, where the vehicle stalled upon pulling into the parking lot. The vehicle was diagnosed with an undisclosed failure. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer determined that the failure was related to a recall. The dealer sent a claim to the manufacturer, and the manufacturer informed the dealer that the recall part was shipped. However, upon following up with the dealer, the contact was informed that the part could not be tracked, and there was no estimated time for arrival. Additionally, the contact was informed that the manufacturer was sending 60-80 parts to the dealers nationwide, per week. The vehicle was not yet repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

    NHTSA complaint 11734557
19. Filed Apr 21, 2026Failure Oct 22, 202560,000 milesIselin, NJEngine and engine cooling

    The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed on the turnpike, the vehicle made an abnormal sound before it stalled. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer where it was diagnosed with engine failure. The failure was associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

    NHTSA complaint 11732721
20. Filed Apr 18, 2026Failure Oct 8, 2023Springfield, OHEngine, Service brakes, Unknown or other

    Iwe were on freeway 70 mph and then the motor lost power with a a semi behind us our motor went to 20mph this suv is dangerous unfixable and I should get a new car and money back this car has almost gotten us killed 4 times now,I've given Ford 3 different chances to fix it,they can't they are putting on the same parts our son is so scared he won't get in the car at all,we have made Ford aware of this issue many times I'm paying 480.00 a month to drive a death trap,Ford should have to replace this car it was at buckeye Ford for like almost five months, coughlin Ford for almost 2 months and Ford should be giving me a loaner right now I'm waiting on 10tv to get back

    NHTSA complaint 11732031