Model year

2021 Ford Edge

SUV, gasoline, AWD/All-Wheel Drive, built in Canada. Owner complaints on file from Jun 4, 2021 to Sep 23, 2026.

Recall campaigns covering this model year72.1M vehicles or units across those campaigns
Owner complaints1113.7 times the median 2021 suv
Severity index5.42021 suvs average 6.1
First 24 months15Complaints in its first two years
Complaints over time

Complaints about the 2021 Ford Edge peaked in 2025, with 32 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01020304020212022202320242025322026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

32% of complaints about the 2021 Ford Edge name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
35
Back-over prevention
21
Electrical system
14
Engine and cooling
13
Driver assistance
11
Visibility and wipers
7
Fuel system
5
Brakes
5
Speed control
5
Suspension
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2021 Ford Edge

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Ford Edge
CampaignFiledSubjectComponentVehiclesRemedy
26V-124Mar 3, 2026Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intendedBack-over prevention849,310Software update
25V-315May 9, 2025Software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverseBack-over prevention1,076,138Software update
25V-160Mar 14, 2025Software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverseBack-over prevention2,290Software update
24V-635Aug 23, 2024Engine intake valves may break while driving, which can result in engine failure and a loss of drive powerEngine and cooling90,736Part replacement
22V-151Mar 11, 2022Software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverseBack-over prevention78,376Software update
21V-377May 24, 2021Driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crashSeat belts82Part replacement
21V-011Jan 15, 2021Inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axlePowertrain147Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Ford Edge

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

111 complaints on file, page 1 of 6.

  1. Filed Sep 23, 2026Failure Jul 27, 2026Nashville, TNBack over preventionCrash

    See attached document for complaint.

    NHTSA complaint 11766328
  2. Filed Sep 15, 2026Failure Aug 20, 2026Midland, GAPower train

    Upon accelerating from a stop the car shutters.

    NHTSA complaint 11764286
  3. Filed Sep 14, 2026Failure Aug 28, 2026Cutler, OHUnknown or other

    The left rear axle housing due to not enough lubricant. The ford maintenance shop states they can refill the lubricant but it doesn’t last long and will be back in the shop . So I’m having it replaced due to their recommendation which is a $1,835.00 fix. I see there were recalls on 2021 edges but mine wasn’t built in the right time frame apparently and it’s ironic that it is the same exact problem with several 2021 Edges but yet only the ones built in certain months are getting recalled. Makes no sense that if this is hazardous then for safety reasons shouldn’t there be a recall on all of them no matter where or what month they were built. Very disturbing and disappointing. It sure sheds some light on the Ford manufacturing!

    NHTSA complaint 11764220
  4. Filed Sep 14, 2026Failure Sep 10, 2026Raleigh, NCPower train

    The vehicle hesitates, bucks, and surges when accelerating from low speed making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively this happened around 70k miles. The mechanic is saying it needs to be replaced completely for 12k!

    NHTSA complaint 11764049
  5. Filed Aug 31, 2026Failure Dec 15, 2025Kemah, TXPower train

    The transmission failed causing the car to sputter and stop. My daughter was driving the car at the time and it died while she was waiting for a light to turn green at a major intersection. She had to wait for my husband to come assist her. We had it towed to McCree Ford in Dickinson, TX. They indicated it was the transmission and it would need to be replaced. No indication of any issues prior to this incident. The car was well maintained up until this incident and we were just short of 100,000 miles. Mostly highway miles.

    NHTSA complaint 11760946
  6. Filed Aug 28, 2026Failure Mar 4, 2026Aberdeen, MDBack over prevention

    The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the alternative option included in the recall remedy, which authorized an over-the-air (OTA) software update free of charge. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact had not experienced a failure.

    NHTSA complaint 11760227
  7. Filed Aug 25, 2026Failure Aug 20, 2026Steubenville, OHRearview system braking, Electrical system, Visibility/wiper

    The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

    NHTSA complaint 11759598
  8. Filed Aug 19, 2026Failure Aug 14, 2026Paradise, CAPower train

    I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.

    NHTSA complaint 11757981
  9. Filed Aug 12, 2026Failure Jul 17, 2026Wauchula, FLPower train

    My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.

    NHTSA complaint 11756564
  10. Filed Aug 5, 2026Failure Jul 21, 2026Church Hill, TNEngine

    When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!

    NHTSA complaint 11755111
  11. Filed Aug 5, 2026Failure Jul 23, 2026Manor, TXEngine, Fuel/propulsion system, Unknown or other

    There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.

    NHTSA complaint 11754925
  12. Filed Aug 2, 2026Failure Jul 1, 2026Columbia, SCEngine

    Torque converter needs a replacing

    NHTSA complaint 11754270
  13. Filed Jul 29, 2026Failure Jul 29, 2026Nashua, NHEngine and engine cooling

    The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that the recall repair was performed remotely. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11753567
  14. Filed Jul 23, 2026Failure Mar 15, 2026Eldorado, ILFuel/propulsion system

    Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank

    NHTSA complaint 11752306
  15. Filed Jul 14, 2026Failure Jul 14, 2026Rocklin, CAUnknown or other

    Transmission has gone out after only having the vehicle for 2.5 years. It will cost $10,000 to repair and that is not feasible or right. The mileage is at 74,000 but the warranty expired at 60,000. Ford should be held accountable for building these vehicles with awful transmissions.

    NHTSA complaint 11750391
  16. Filed Jul 10, 2026Failure Jun 8, 202668,000 milesLaurens, SCPower train, Differential unit

    The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

    NHTSA complaint 11749560
  17. Filed Jul 7, 2026Failure Jun 10, 2026Laurens, SCSuspension

    I am have problem with my axle making a clicking sound the axle the is not safe to drive

    NHTSA complaint 11748938
  18. Filed Jul 2, 2026Failure Jun 1, 202480,000 milesWashington, GAPower train

    The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 miles. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

    NHTSA complaint 11747912
  19. Filed May 16, 2026Failure May 16, 2026Bowling Green, OHPower train

    My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.

    NHTSA complaint 11738350
  20. Filed May 8, 2026Failure Mar 3, 2026Shirley, MAPower train

    Shudder when automatic transmission shifts. Long lag time when vehicle accelerates after throttle is engaged. Can feel and hear knock every time throttle is engaged and disengaged.

    NHTSA complaint 11736698
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA23002 Engineering analysis, Engine and cooling
    Loss of Motive Power
    Opened Sep 29, 2023, closed Oct 31, 2024 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

147 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB 26-2092 V2 Sep 22, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model …
  • TSB 26-2341 v2 Sep 17, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of t…
  • SSM 55031 Jul 23, 2026 · Service Bulletin/Repair Instructions
    Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is ope…
  • SSM 55028 Jul 21, 2026 · Service Bulletin/Repair Instructions
    Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-…
  • TSB 26-2341 Jul 23, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of t…
  • TSB 26-2328 Jul 15, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list…
  • TSB 26-2297 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under th…
  • ECG-26.2.11.4.1 Edge Jun 9, 2026 · Over The Air
    Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
  • SYNC-26.2.0.16.2 Edge Apr 16, 2026 · Over The Air
    26S09 Recall Remedy -Update to enable rearview camera image to display when in reverse after infotainment screen thermal shutdown
  • TSB 26-2194 Apr 26, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatt…
  • TSB 26-2171 Apr 17, 2026 · Service Bulletin/Repair Instructions
    This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the follow…
  • SSM 54720 Apr 2, 2026 · Service Bulletin/Repair Instructions
    Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be acc…
  • 24N12 S2 Mar 31, 2026 · Other
    Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test This submission includes : Technical Instructions Updated wording and description with additional photo.
  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • TSB 26-2092 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model …
  • SYNC-25.1.7.10.1 Edge Feb 19, 2026 · Over The Air
    "25S49 Recall Remedy: -Infotainment software update to address frozen screens"
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • TSB 25-2627 Feb 9, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble cod…
  • SYNC-25.2.0.16.1 Edge Jan 21, 2026 · Over The Air
    "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
  • 25L02 Dec 2, 2025 · Other
    Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 25-2552 Nov 10, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trou…
  • SSM 54313 Oct 21, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also b…
  • SSM 54275 Oct 7, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 …
  • TSB 25-2466 Oct 1, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
  • 24N12 -S1 Aug 25, 2025 · Other
    NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 24S55 – Supplement #1 Dated: August 15, 2025 Customer Satisfaction Program 24N12 Dated June 19, 2025 New! REASON FOR THIS SUPPLEMENT • Rental Vehicles: Added specification that long block replacement m…
  • SSM 54137 Aug 14, 2025 · Service Bulletin/Repair Instructions
    Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. In…
  • SSM 54090 Jul 29, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicl…
  • TSB 25-2351 Jul 25, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No …
  • SSM 54067 Jul 23, 2025 · Service Bulletin/Repair Instructions
    For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged.
  • 24N12 Jun 19, 2025 · Other
    Certain 2021 - 2022 Model Year Various Vehicles Engine Valve Inspection Test
  • SSM 53973 Jun 25, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be perform…
  • SSM 53966 Jun 20, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC…
  • SSM 53764 May 13, 2025 · Service Bulletin/Repair Instructions
    Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various co…
  • TSB 25-2154 May 6, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above exhibit all of the following conditions:  Shudder condition, most noticeable at speeds below 60 mph (100 km/h)  No DTCs present  Traceable shudder event with IDS/FDRS reading. Refer to Figure 1. So…
  • SSM 53474 Mar 7, 2025 · Service Bulletin/Repair Instructions
    Some 2019-2024 Edge and 2019-2023 Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure.
  • SSM 53465 Mar 4, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2024 Bronco Sport, 2020-2024 Escape/Corsair/Edge/Nautilus/Transit Connect and 2022-2024 Maverick vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is fo…
  • SSM 53292 Jan 11, 2025 · Service Bulletin/Repair Instructions
    Some 2018-2024 F-150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
  • 24-OTA SU 6.14.0 Edge Nov 7, 2024 · Over The Air
    "Quality improvements include: -Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing."
  • SSM 53174 Nov 27, 2024 · Service Bulletin/Repair Instructions
    Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement d…
  • 24-OTA SU 6.4.0 Edge Oct 18, 2024 · Over The Air
    "Quality improvements include: -Improved error logging and fault recovery for the Battery Health, Wheel Alignment, Wheel Vibration, and Key off load monitors."
  • OTA ECG-24.2.4.10.1 Edge Oct 5, 2024 · Over The Air
    Quality improvements include: - Improved networking quality for software updates. -Allows vehicle access during OTA update. - Minor ECG updates - not customer facing. - Improved connectivity - Reduces Key Off Load battery drain.
  • 24-OTA SU 6.2.0 Edge Oct 17, 2024 · Over The Air
    Quality improvements include: -Telematics Control Unit mantains its country code after updates -Ensures factory software image cannot be loaded onto the Telematics Control Unit once a production software has been loaded -Stolen Vehicle Service enhancement
  • TSB 24-2331 Oct 24, 2024 · Service Bulletin/Repair Instructions
    Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retainin…
  • SSM 53089 Oct 28, 2024 · Service Bulletin/Repair Instructions
    Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • SSM 52882 Sep 12, 2024 · Service Bulletin/Repair Instructions
    Unable To Update APIM, TCU Or GWM With FDRS And USB Drive - TSB 22-2404 Module Recovery App No Longer Available on FDRS
  • SSM 52574 May 30, 2024 · Service Bulletin/Repair Instructions
    Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent syst…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • SSM 52410 Apr 3, 2024 · Service Bulletin/Repair Instructions
    Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the d…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • TSB 23-2356 Feb 26, 2024 · Service Bulletin/Repair Instructions
    This TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a c…
  • SSM 52287 Feb 26, 2024 · Service Bulletin/Repair Instructions
    Some 2021-2022 Edge vehicles may exhibit an inoperative Sirius satellite radio with audio control module (ACM) DTC B1A89:13. This may be due to the accessory protocol interface module (APIM) configuration. To correct the concern, download and run the APIM P…
  • SSM 52134 Dec 12, 2023 · Service Bulletin/Repair Instructions
    Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Infor…
  • SSM 52076 Nov 17, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit (RDU) actuator learning process. Rep…
  • SSM 52064 Nov 14, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the lat…
  • SSM 52051 Nov 9, 2023 · Service Bulletin/Repair Instructions
    Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refe…
  • SU4 P4 EDGE Aug 10, 2023 · Service Bulletin/Repair Instructions
    "Software Update 4 P4 for 2021- 2023 Edge vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements "
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
Source: NHTSA manufacturer communications files.