Model year

2002 Ford Escort

Coupe, gasoline, built in Mexico. Owner complaints on file from May 27, 2002 to Mar 6, 2017.

Recall campaigns covering this model year1388 vehicles or units across those campaigns
Owner complaints332.1 times the median 2002 coupe
Severity index15.22002 coupes average 12.0
First 24 months12Complaints in its first two years
Complaints over time

Complaints about the 2002 Ford Escort peaked in 2003, with 7 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246820027200420062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2002 Ford Escort name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
11
Powertrain
5
Brakes
4
Suspension
4
Steering
3
Tires
3
Airbags
2
Electrical system
2
Wheels
2
Lighting
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Ford Escort

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Ford Escort
CampaignFiledSubjectComponentVehiclesRemedy
04E-048Jul 12, 2004Certain trw driver's side seat belts manufactured on december 6 and 9, 2002, for use as replacement equipment for 1997 ford escort 4-door and…Seat belts388Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Ford Escort

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

33 complaints on file, page 1 of 2.

  1. Filed Mar 6, 2017Failure Mar 4, 2017144,000 milesDwight, NEService brakes, Vehicle speed controlCrash5 injured

    TL* THE CONTACT OWNED A 2002 FORD ESCORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE DRIVER OF THE CONTACT'S VEHICLE AND FOUR OCCUPANTS IN THE OTHER VEHICLE WERE INJURED. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED ON IMPACT. PRIOR TO THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKES WERE BEING APPLIED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 144,000.

    NHTSA complaint 10958928
  2. Filed Nov 17, 2011Failure Nov 1, 2011Corning, CAEngine and engine cooling

    2002 FORD ESCORT. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING AND DYING WHILE DRIVING *TGW THE CONSUMER STATED THE BATTERY AND ALTERNATOR WERE REPLACE THREE TIMES, AS WELL AS OTHER COMPONENTS. HOWEVER, THE STALLING CONTINUED. NO ONE HAS BEEN ABLE TO DETERMINE THE REASON FOR THE STALLING. *JB

    NHTSA complaint 10435936
  3. Filed Jul 31, 2009Failure Jul 23, 20097,367 milesCosta Mesa, CAService brakes, Pads, Rotor

    TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHENEVER THE BRAKES WERE APPLIED, THE CONTACT WOULD HEAR A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE FRONT ROTORS AND PADS. THE CURRENT AND FAILURE MILEAGES WERE 7,367.

    NHTSA complaint 10278977
  4. Filed Apr 26, 2009Failure Apr 18, 2009116,402 milesBellville, OHElectrical system, Steering

    WE HAVE A 2002 ESCORT ZX2 . THE CAR WAS BOUGHT FEBRUARY 2002 . I HAVE HAD SOME REAL PROBLEMS WITH THE TIE -RODS HAVING TO BE REPLACED. BUT THE PROBLEM NOW IS THE WIRING TO THE TAIL LIGHTS. WE HAVE HAD A FEW PROBLEMS WITH THE FUSE BLOWING AND WE REPLACE IT , THEN THE LIGHT BULBS BLOW THEN WE REPLACE THEM . WE HAD A MECHANIC LOOK INTO THE PROBLEM THIS TIME AND HE HAS FOUND THAT THE WIRING HARNESS AND THE REFLECTOR ARE MELTED. THE PROBLEM IS WE HAVE TAIL LIGHTS WORKING WITH NO BRAKE LIGHTS OR CRUISE CONTROL . UPON THE REMOVAL OF THE BULBS THE BULBS HAD GOTTEN SO HOT THE LIGHT BULBS HAD HOLES IN THEM BUT STILL WORKED AS BRAKE LIGHTS . THIS IS A SAFETY ISSUE WITH YOUNG CHILDREN IN THE REAR SEAT CLOSEST TO THE ELECTRICAL PROBLEM. *TR

    NHTSA complaint 10266763
  5. Filed Dec 11, 2008Failure Dec 5, 200859,890 milesShunland, CAFrontalFire1 injured

    TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHILE DRIVING APPROXIMATELY 10 MPH TO MAKE A LEFT TURN, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH. THE PASSENGER SUSTAINED MINOR INJURIES. THE WINDSHIELD ON THE PASSENGER SIDE WAS SHATTERED AND THE PASSENGER COMPARTMENT BECAME ENGULFED WITH SMOKE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN DRIVEN SINCE. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT HER BY LETTER OR PHONE WITHIN 15 DAYS. THE CURRENT AND FAILURE MILEAGES WERE 59,890.

    NHTSA complaint 10251511
  6. Filed Mar 17, 2008Failure Mar 16, 200898,000 milesDukirk, NYIgnition

    TL*THE CONTACT OWNS A 2000 FORD FOCUS. FOR ONE MONTH, THE KEY DIDN'T FIT INTO THE IGNITION AND WHEN IT WAS IN THE IGNITION, IT WOULD NOT TURN. DUE TO THE FAILURE, THE VEHICLE WILL NOT START. AS OF MARCH 16, 2008, THE VEHICLE WILL NO LONGER START. THE VEHICLE WILL BE TOWED TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 98,000.

    NHTSA complaint 10221489
  7. Filed Dec 3, 2007Failure Nov 18, 200756,200 milesMalden, MAWheels

    12/01/05, 03/08/07.11/19/07 HAD TO REPLACE TIE-ROD ION MY 2002 FORD ESCORT. NOTICED THUMPING, TOOK TO MECHANIC. HE SAID HAD I NOT BROUGHT IT IN, THERE COULD HAVE BEEN VERY SERIOUS CONSEQUENCES. THIS FREQUENCY OF THESE INCIDENTS SEEMS TO INDICATE A SERIOUS AND DANGEROUS DEFECT IN THIS CAR. *TR

    NHTSA complaint 10210686
  8. Filed Sep 14, 2007Failure Sep 1, 200675,000 milesSharon, TNEngine and engine cooling

    TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN IDLING. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA TECHNICAL SERVICE BULLETIN NUMBER 042410 REGARDING THE ENGINE WAS REFERENCED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 12/12/07 *BF THE CONSUMER STATED SHE BEGAN HEARING SQUEAKING NOISES COMING FROM THE ENGINE. UPDATED 12/12/07

    NHTSA complaint 10203013
  9. Filed Aug 22, 2007Failure Aug 9, 200797,000 milesBelmont, WVBead, Tread/belt

    TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT PURCHASED TWO BRIDGESTONE POTENZA G009 (NA) SUMMER TIRES (SIZE 205/40/R17) ON MAY 12, 2007. ONE OF THE TIRES EXPLODED AS THE CONTACT'S WIFE WAS DRIVING 25 MPH. THE TREAD SEPARATED FROM THE TIRE AND THE SIDEWALLS SEPARATED FROM THE BEADS. BRIDGESTONE STATED THAT SHE MUST HAVE STRUCK SOMETHING IN THE ROAD TO CAUSE THE BLOW OUT. SHE INFORMED THEM THAT SHE DID NOT DRIVE OVER ANY POTHOLES. THE CONTACT STATED THAT THE TREAD ON THE TIRES STILL LOOKS BRAND NEW AND THERE IS LESS THAN 10,000 MILES LEFT ON THEM. THE DOT NUMBER MAY NOT BE ACCURATE. THE TIRE FAILURE MILEAGE WAS 9,500 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 97,000.

    NHTSA complaint 10200523
  10. Filed Dec 12, 2006Failure Dec 12, 200646,822 milesLiberty, MOSprings

    BOTH REAR SPRINGS BROKE. THIS IS THE SECOND TIME IN LESS THEN 6 MONTHS FOR THE 2002. THIS SEEMS TO BE A MAJOR DESIGN FLAW IN FORD ESCORT. I HAVE A 1998 & 2002 AND BOTH HAVE BROKEN REAR SPRINGS. ALSO EVERY TECHNICIAN I HAVE TALKED TO KNOWS THE PROBLEM. *JB

    NHTSA complaint 10175921
  11. Filed Nov 4, 2006Failure Nov 1, 2006120,990 milesEstill Springs, TNSwitch

    HEADLIGHT SWITCH WENT OUT -- NO HEADLIGHTS, PARKING LIGHTS, DASH LIGHTS. NO WARNING SIGNS PRIOR TO FAILING. *NM

    NHTSA complaint 10172627
  12. Filed Sep 5, 2006Failure Sep 5, 200647,000 milesMilwaukee, WIAutomatic transmission, Springs

    DT*: THE CONTACT STATED WHILE HAVING ROUTINE TIRE MAINTENANCE DONE AT A GARAGE, THE MECHANIC DETERMINED THE REAR SPRING WAS FRACTURED. THE CONTACT DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE. UPDATED 11/21/2006 - THE CONSUMER CONTACTED THE MANUFACTURE BUT THEY DID NOT RESPOND. THE VEHICLE WOULD NOT SHIFT FROM PARK. THE DEALER REPLACED THE SHIFT LOCK SYSTEM. *NM

    NHTSA complaint 10167354
  13. Filed Jan 26, 2006Failure Jan 24, 2006Bradenton, FLSuspension

    I PURCHASED BACK 2002 A NEW FORD ESCORT THAT NOW HAS BAD VIBRATION IN THE STEERING WHEEL.I TOOK IT BACK TO DIAGNOSE AND THE SERVICE MANAGER SAID IT WAS THE CHARACTERISTIC OF THAT MODEL CAR AND CANNOT BE FIXED.MY COMPLAINT IS THAT THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR. IT ONLY HAS 17,501 MILES AND NOW THE VIBRATION SO BAD IT IS A SAFTY CONCERN.*AK

    NHTSA complaint 10148751
  14. Filed Jan 26, 2006Failure Dec 24, 200564,002 milesColumbus, OHFrontalCrash3 injured

    DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A CRASH AT 20MPH, NEITHER FRONT AIR BAGS DEPLOYED. THE FRONT END OF THE VEHICLE WAS DAMAGED WHILE STRIKING ANOTHER VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN 2 MILES FROM THE INITIAL IMPACT SIGHT BEFORE THE ENGINE STALLED. ALL THREE OCCUPANTS OF THE VEHICLE RECEIVED INJURIES TO THE NECK AND BACK. THE POLICE WERE AT THE SCENE OF THE ACCIDENT AND INSPECTED THE AIR BAGS. THE POLICE NOTICED THE SMELL OF THE AIR BAGS WERE PRESENT, ALTHOUGH THE AIR BAGS DID NOT INFLATE. THE INSURANCE ALSO FILED A REPORT AND DEEMED THE VEHICLE TOTALED.

    NHTSA complaint 10148736
  15. Filed Oct 5, 2005Failure Sep 28, 2002Akron, OHTires

    DT: 2002 FORD ESCORT ZX2. THE CONSUMER COULD NOT DRIVE THE CAR EXCEPT WHEN HE HAS TO. WANTED VEHICLE TO BE SAFE. I WAS HAVING A PROBLEM WHEN HITTING A BUMP, THE BOTTOM OF THE CAR WAS HITTING THE STRUT. DEALERSHIP PUT SIXTEEN INCH TIRES ON CAR, AND IT CALLS FOR SIZE FIFTEEN. THE MANUFACTURER SAID THERE WAS NOTHING WRONG WITH CAR. THE DEALERSHIP KNOWS THEY PUT THE WRONG SIZE RIM AND TIRES ON MY VEHICLE. THE CONSUMER BOUGHT THE CAR NEW WITH ONLY 40 MILES ON IT. MY DEALERSHIP TOLD THE CONSUMER NOT TO PUT CHILDREN IN THE CAR.*AK

    NHTSA complaint 10138666
  16. Filed Aug 7, 2005Failure Jul 10, 200542,000 milesMentor, OHEngine

    NO WARNING LIGHT WHEN OIL PUMP FAILED. THIS NON-ACTION LED TO MY ENTIRE ENGINE NEEDING TO BE REPAIRED. MILEAGE WAS AT APX. 45,000. WARRANTY RAN OUT, MUST PAY ON MY OWN. I FEEL THAT FORD SHOULD HAVE SOME RESPONSIBILITY WITH THIS SINCE MY WARNING LIGHT DID NOT INFORM ME OF THE PROBLEM. *NM

    NHTSA complaint 10131867
  17. Filed Mar 1, 2005Failure Feb 15, 2005Owensboro, KYAutomatic transmission

    STOPPED AT LIGHT, HEARD NOISE LIKE A POP, WENT TO GO CAR WOULD NOT MOVE. GOT OUT LOOKED UNDER CAR HOLE IN TRANSMISSION PARTS LYING ON GROUND. TOWED TO A MECHANIC ASKED WHY THIS WOULD HAPPEN? MECHANIC STATED DEFECTIVE TRANSAXLE, REAR END GEARS GO OUT LITERALLY POP OUT OF TRANSMISSION. JASPER WILL NOT REBUILD THESE TRANSMISSIONS DUE TO DEFECTIVE ONLY PLACE TO GET NEW IS FROM FORD WHICH WOULD HAVE COST $3300 TO REPLACE. FOUND USED REPAIRS COST OVER $1300. MECHANIC STATED JUST HAD A 1999 ESCORT IN REPAIRED BEFORE IT PUT HOLE IN TRANSMISSION. NO WARNING OR ANYTHING BUT NOISE THAT DAY. *JB

    NHTSA complaint 10112353
  18. Filed Nov 26, 2004Failure Nov 26, 200440,000 milesSpringfield, OHEngine and engine cooling

    CAR HAS A HESITATION WHEN ACCELERATING UNDER LOAD. THIS IS MOST NOTICABLE WHEN THE CAR IS WARM AND ESPECIALLY WHEN USING THE AIR CONDITIONING. AUTOMOBILE WAS TAKEN TO A GENERAL MECHANIC AND THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. ON THIS DATE, VEHICLE WAS TAKEN TO THE LOCAL DEALER. THE DEALER INDICATED THAT THERE ARE NO SERVICE BULLETINS REGARDING THIS ISSUE AND THERE WERE NO ERROR CODES IN THE COMPUTER. THE DEALER STATED THAT THEY BELIEVED THIS TO BE A CHARACTERISTIC OF THE CAR AND IT IS DUE TO THE AIR CONDITIONING COMPRESSOR TEMPORARILY REDUCING ENGINE POWER WHEN CYCLING ON AND OFF. THIS IS A DANGEROUS CONDITION AS THE CAR CAN LOSE POWER DURING THE ACT OF PASSING A VEHICLE OR MERGING ONTO A HIGHWAY.*AK

    NHTSA complaint 10100581
  19. Filed Jul 10, 2004Failure Jul 9, 2004Mcdonough, GAEngine and engine cooling

    ENTIRE CAR VIBRATES NOTICEABLY AT IDLE. DEALER STATED THAT IT IS CHARACTERISTIC OF VEHICLE, BUT SINCE THERE WAS AN EXISTING TSB ON THE PROBLEM, ATTEMPTED A FIX. (TO NO AVAIL.) *AK

    NHTSA complaint 10080745
  20. Filed Mar 11, 2004Failure Jan 21, 20034,000 milesWhittier, CAEngine and engine cooling

    WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED AND SHOOK VIOLENTLY, THEN STALLED. THE VEHICLE HAD BEEN TO THE DEALER TEN TIMES FOR THIS PROBLEM. *AK THE VEHICLE REMAINED TO EXPERIENCE THE SAME PROBLEM. *SC

    NHTSA complaint 10058013
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

24 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 19016 Jan 1, 2006 · Service Bulletin/Repair Instructions
    REPLACE TIMING BELT IDLER PULLEY DURING 2.0L ZETEC ENGINE CYLINDER HEAD REPLACEMENT - SERVICE TIP. *TT
  • 042107 Dec 13, 2004 · Service Bulletin/Repair Instructions
    GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
  • 04189 Dec 13, 2004 · Service Bulletin/Repair Instructions
    REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
  • 04174 Sep 6, 2004 · Service Bulletin/Repair Instructions
    MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
  • 02208 Oct 14, 2002 · Service Bulletin/Repair Instructions
    CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
  • 041514 Aug 9, 2004 · Service Bulletin/Repair Instructions
    REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
  • 04V09 Aug 12, 2004 · Service Bulletin/Repair Instructions
    TRW VEHICLE SAFETY SYSTEMS, INC. IS RECALLING CERTAIN SERVICE REPLACEMENT SEATBELT RETRACTORS (DRIVER'S SIDE FRONT RETRACTOR IN GRAY) MANUFACTURED IN DECEMBER 2002 AND SOLD AS A SERVICE REPLACEMENT PART BETWEEN DECEMBER 2002 AND JULY 2004. *TT
  • 031501 Jul 12, 2004 · Service Bulletin/Repair Instructions
    INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
  • 02176 Sep 2, 2002 · Service Bulletin/Repair Instructions
    LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
  • 03181 Sep 15, 2003 · Service Bulletin/Repair Instructions
    REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
  • 031515 Aug 4, 2003 · Service Bulletin/Repair Instructions
    IDLE VIBRATION ON VEHICLES EQUIPPED WITH 2.0L SPI OR ZETEC ENGINE ONLY. *TT
  • 0398 May 12, 2003 · Service Bulletin/Repair Instructions
    MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
  • 16746 Apr 1, 2003 · Service Bulletin/Repair Instructions
    HIGHER THAN NORMAL IDLE SPEED, RUNS ROUGH AT IDLE AND/OR DIAGNOSTIC TROUBLE CODE (DTC) P0171. *TT
  • 15858 May 1, 2002 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING FUSE BOX COVER AND #7 FUSE LOCATION. *TT
  • 020901 May 17, 2004 · Service Bulletin/Repair Instructions
    ROUGH IDLE, LOW POWER AND / OR STALL AT IDLE, A MALFUNCTION INDICATOR LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODES P0300 THROUGH P0304 STORED IN MEMORY. *TT
  • 0291 May 13, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES EQUIPPED WITH THE 2.0L SPI ENGINE MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0300 THROUGH P0304 STORED. *TT
  • 0245 Mar 4, 2002 · Service Bulletin/Repair Instructions
    INFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT
  • 01246 Dec 10, 2001 · Service Bulletin/Repair Instructions
    ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
  • 01242 Dec 10, 2001 · Service Bulletin/Repair Instructions
    SOME VEHICLES MAY EXHIBIT MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P1744 WITH NO DRIVEABILITY CONCERNS PRESENT. *TT
  • 15554 Jan 1, 2002 · Service Bulletin/Repair Instructions
    INFORMATION REGARDING NO START DUE TO A SEIZED CAMSHAFT. *YH
  • 0214 Jan 21, 2002 · Service Bulletin/Repair Instructions
    SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
  • 01181 Sep 17, 2001 · Service Bulletin/Repair Instructions
    BRAKE SHIFT INTERLOCK.*JB
  • 01157 Aug 6, 2001 · Service Bulletin/Repair Instructions
    INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC
  • 01156 Aug 6, 2001 · Service Bulletin/Repair Instructions
    SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
Source: NHTSA manufacturer communications files.