Complaints about the 2002 Ford Escort peaked in 2003, with 7 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Coupe, gasoline, built in Mexico. Owner complaints on file from May 27, 2002 to Mar 6, 2017.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 04E-048 | Jul 12, 2004 | Certain trw driver's side seat belts manufactured on december 6 and 9, 2002, for use as replacement equipment for 1997 ford escort 4-door and… | Seat belts | 388 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
33 complaints on file, page 1 of 2.
TL* THE CONTACT OWNED A 2002 FORD ESCORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE DRIVER OF THE CONTACT'S VEHICLE AND FOUR OCCUPANTS IN THE OTHER VEHICLE WERE INJURED. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED ON IMPACT. PRIOR TO THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKES WERE BEING APPLIED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 144,000.
NHTSA complaint 109589282002 FORD ESCORT. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING AND DYING WHILE DRIVING *TGW THE CONSUMER STATED THE BATTERY AND ALTERNATOR WERE REPLACE THREE TIMES, AS WELL AS OTHER COMPONENTS. HOWEVER, THE STALLING CONTINUED. NO ONE HAS BEEN ABLE TO DETERMINE THE REASON FOR THE STALLING. *JB
NHTSA complaint 10435936TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHENEVER THE BRAKES WERE APPLIED, THE CONTACT WOULD HEAR A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE FRONT ROTORS AND PADS. THE CURRENT AND FAILURE MILEAGES WERE 7,367.
NHTSA complaint 10278977WE HAVE A 2002 ESCORT ZX2 . THE CAR WAS BOUGHT FEBRUARY 2002 . I HAVE HAD SOME REAL PROBLEMS WITH THE TIE -RODS HAVING TO BE REPLACED. BUT THE PROBLEM NOW IS THE WIRING TO THE TAIL LIGHTS. WE HAVE HAD A FEW PROBLEMS WITH THE FUSE BLOWING AND WE REPLACE IT , THEN THE LIGHT BULBS BLOW THEN WE REPLACE THEM . WE HAD A MECHANIC LOOK INTO THE PROBLEM THIS TIME AND HE HAS FOUND THAT THE WIRING HARNESS AND THE REFLECTOR ARE MELTED. THE PROBLEM IS WE HAVE TAIL LIGHTS WORKING WITH NO BRAKE LIGHTS OR CRUISE CONTROL . UPON THE REMOVAL OF THE BULBS THE BULBS HAD GOTTEN SO HOT THE LIGHT BULBS HAD HOLES IN THEM BUT STILL WORKED AS BRAKE LIGHTS . THIS IS A SAFETY ISSUE WITH YOUNG CHILDREN IN THE REAR SEAT CLOSEST TO THE ELECTRICAL PROBLEM. *TR
NHTSA complaint 10266763TL*THE CONTACT OWNS A 2002 FORD ESCORT. WHILE DRIVING APPROXIMATELY 10 MPH TO MAKE A LEFT TURN, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH. THE PASSENGER SUSTAINED MINOR INJURIES. THE WINDSHIELD ON THE PASSENGER SIDE WAS SHATTERED AND THE PASSENGER COMPARTMENT BECAME ENGULFED WITH SMOKE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN DRIVEN SINCE. THE DEALER HAS NOT BEEN NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT HER BY LETTER OR PHONE WITHIN 15 DAYS. THE CURRENT AND FAILURE MILEAGES WERE 59,890.
NHTSA complaint 10251511TL*THE CONTACT OWNS A 2000 FORD FOCUS. FOR ONE MONTH, THE KEY DIDN'T FIT INTO THE IGNITION AND WHEN IT WAS IN THE IGNITION, IT WOULD NOT TURN. DUE TO THE FAILURE, THE VEHICLE WILL NOT START. AS OF MARCH 16, 2008, THE VEHICLE WILL NO LONGER START. THE VEHICLE WILL BE TOWED TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 98,000.
NHTSA complaint 1022148912/01/05, 03/08/07.11/19/07 HAD TO REPLACE TIE-ROD ION MY 2002 FORD ESCORT. NOTICED THUMPING, TOOK TO MECHANIC. HE SAID HAD I NOT BROUGHT IT IN, THERE COULD HAVE BEEN VERY SERIOUS CONSEQUENCES. THIS FREQUENCY OF THESE INCIDENTS SEEMS TO INDICATE A SERIOUS AND DANGEROUS DEFECT IN THIS CAR. *TR
NHTSA complaint 10210686TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN IDLING. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA TECHNICAL SERVICE BULLETIN NUMBER 042410 REGARDING THE ENGINE WAS REFERENCED. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 12/12/07 *BF THE CONSUMER STATED SHE BEGAN HEARING SQUEAKING NOISES COMING FROM THE ENGINE. UPDATED 12/12/07
NHTSA complaint 10203013TL*THE CONTACT OWNS A 2002 FORD ESCORT. THE CONTACT PURCHASED TWO BRIDGESTONE POTENZA G009 (NA) SUMMER TIRES (SIZE 205/40/R17) ON MAY 12, 2007. ONE OF THE TIRES EXPLODED AS THE CONTACT'S WIFE WAS DRIVING 25 MPH. THE TREAD SEPARATED FROM THE TIRE AND THE SIDEWALLS SEPARATED FROM THE BEADS. BRIDGESTONE STATED THAT SHE MUST HAVE STRUCK SOMETHING IN THE ROAD TO CAUSE THE BLOW OUT. SHE INFORMED THEM THAT SHE DID NOT DRIVE OVER ANY POTHOLES. THE CONTACT STATED THAT THE TREAD ON THE TIRES STILL LOOKS BRAND NEW AND THERE IS LESS THAN 10,000 MILES LEFT ON THEM. THE DOT NUMBER MAY NOT BE ACCURATE. THE TIRE FAILURE MILEAGE WAS 9,500 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 97,000.
NHTSA complaint 10200523BOTH REAR SPRINGS BROKE. THIS IS THE SECOND TIME IN LESS THEN 6 MONTHS FOR THE 2002. THIS SEEMS TO BE A MAJOR DESIGN FLAW IN FORD ESCORT. I HAVE A 1998 & 2002 AND BOTH HAVE BROKEN REAR SPRINGS. ALSO EVERY TECHNICIAN I HAVE TALKED TO KNOWS THE PROBLEM. *JB
NHTSA complaint 10175921HEADLIGHT SWITCH WENT OUT -- NO HEADLIGHTS, PARKING LIGHTS, DASH LIGHTS. NO WARNING SIGNS PRIOR TO FAILING. *NM
NHTSA complaint 10172627DT*: THE CONTACT STATED WHILE HAVING ROUTINE TIRE MAINTENANCE DONE AT A GARAGE, THE MECHANIC DETERMINED THE REAR SPRING WAS FRACTURED. THE CONTACT DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE. UPDATED 11/21/2006 - THE CONSUMER CONTACTED THE MANUFACTURE BUT THEY DID NOT RESPOND. THE VEHICLE WOULD NOT SHIFT FROM PARK. THE DEALER REPLACED THE SHIFT LOCK SYSTEM. *NM
NHTSA complaint 10167354I PURCHASED BACK 2002 A NEW FORD ESCORT THAT NOW HAS BAD VIBRATION IN THE STEERING WHEEL.I TOOK IT BACK TO DIAGNOSE AND THE SERVICE MANAGER SAID IT WAS THE CHARACTERISTIC OF THAT MODEL CAR AND CANNOT BE FIXED.MY COMPLAINT IS THAT THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR. IT ONLY HAS 17,501 MILES AND NOW THE VIBRATION SO BAD IT IS A SAFTY CONCERN.*AK
NHTSA complaint 10148751DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A CRASH AT 20MPH, NEITHER FRONT AIR BAGS DEPLOYED. THE FRONT END OF THE VEHICLE WAS DAMAGED WHILE STRIKING ANOTHER VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN 2 MILES FROM THE INITIAL IMPACT SIGHT BEFORE THE ENGINE STALLED. ALL THREE OCCUPANTS OF THE VEHICLE RECEIVED INJURIES TO THE NECK AND BACK. THE POLICE WERE AT THE SCENE OF THE ACCIDENT AND INSPECTED THE AIR BAGS. THE POLICE NOTICED THE SMELL OF THE AIR BAGS WERE PRESENT, ALTHOUGH THE AIR BAGS DID NOT INFLATE. THE INSURANCE ALSO FILED A REPORT AND DEEMED THE VEHICLE TOTALED.
NHTSA complaint 10148736DT: 2002 FORD ESCORT ZX2. THE CONSUMER COULD NOT DRIVE THE CAR EXCEPT WHEN HE HAS TO. WANTED VEHICLE TO BE SAFE. I WAS HAVING A PROBLEM WHEN HITTING A BUMP, THE BOTTOM OF THE CAR WAS HITTING THE STRUT. DEALERSHIP PUT SIXTEEN INCH TIRES ON CAR, AND IT CALLS FOR SIZE FIFTEEN. THE MANUFACTURER SAID THERE WAS NOTHING WRONG WITH CAR. THE DEALERSHIP KNOWS THEY PUT THE WRONG SIZE RIM AND TIRES ON MY VEHICLE. THE CONSUMER BOUGHT THE CAR NEW WITH ONLY 40 MILES ON IT. MY DEALERSHIP TOLD THE CONSUMER NOT TO PUT CHILDREN IN THE CAR.*AK
NHTSA complaint 10138666NO WARNING LIGHT WHEN OIL PUMP FAILED. THIS NON-ACTION LED TO MY ENTIRE ENGINE NEEDING TO BE REPAIRED. MILEAGE WAS AT APX. 45,000. WARRANTY RAN OUT, MUST PAY ON MY OWN. I FEEL THAT FORD SHOULD HAVE SOME RESPONSIBILITY WITH THIS SINCE MY WARNING LIGHT DID NOT INFORM ME OF THE PROBLEM. *NM
NHTSA complaint 10131867STOPPED AT LIGHT, HEARD NOISE LIKE A POP, WENT TO GO CAR WOULD NOT MOVE. GOT OUT LOOKED UNDER CAR HOLE IN TRANSMISSION PARTS LYING ON GROUND. TOWED TO A MECHANIC ASKED WHY THIS WOULD HAPPEN? MECHANIC STATED DEFECTIVE TRANSAXLE, REAR END GEARS GO OUT LITERALLY POP OUT OF TRANSMISSION. JASPER WILL NOT REBUILD THESE TRANSMISSIONS DUE TO DEFECTIVE ONLY PLACE TO GET NEW IS FROM FORD WHICH WOULD HAVE COST $3300 TO REPLACE. FOUND USED REPAIRS COST OVER $1300. MECHANIC STATED JUST HAD A 1999 ESCORT IN REPAIRED BEFORE IT PUT HOLE IN TRANSMISSION. NO WARNING OR ANYTHING BUT NOISE THAT DAY. *JB
NHTSA complaint 10112353CAR HAS A HESITATION WHEN ACCELERATING UNDER LOAD. THIS IS MOST NOTICABLE WHEN THE CAR IS WARM AND ESPECIALLY WHEN USING THE AIR CONDITIONING. AUTOMOBILE WAS TAKEN TO A GENERAL MECHANIC AND THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. ON THIS DATE, VEHICLE WAS TAKEN TO THE LOCAL DEALER. THE DEALER INDICATED THAT THERE ARE NO SERVICE BULLETINS REGARDING THIS ISSUE AND THERE WERE NO ERROR CODES IN THE COMPUTER. THE DEALER STATED THAT THEY BELIEVED THIS TO BE A CHARACTERISTIC OF THE CAR AND IT IS DUE TO THE AIR CONDITIONING COMPRESSOR TEMPORARILY REDUCING ENGINE POWER WHEN CYCLING ON AND OFF. THIS IS A DANGEROUS CONDITION AS THE CAR CAN LOSE POWER DURING THE ACT OF PASSING A VEHICLE OR MERGING ONTO A HIGHWAY.*AK
NHTSA complaint 10100581ENTIRE CAR VIBRATES NOTICEABLY AT IDLE. DEALER STATED THAT IT IS CHARACTERISTIC OF VEHICLE, BUT SINCE THERE WAS AN EXISTING TSB ON THE PROBLEM, ATTEMPTED A FIX. (TO NO AVAIL.) *AK
NHTSA complaint 10080745WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED AND SHOOK VIOLENTLY, THEN STALLED. THE VEHICLE HAD BEEN TO THE DEALER TEN TIMES FOR THIS PROBLEM. *AK THE VEHICLE REMAINED TO EXPERIENCE THE SAME PROBLEM. *SC
NHTSA complaint 10058013Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.