2000 Ford Excursion

533 complaints on file, page 1 of 27.

1. Filed Mar 3, 2026Failure Feb 19, 2026Riverview, FLUnknown or other

   The vehicles frame is rotted and there are multiple rust holes in the frame. 3/4 of the chassis is gone and at risk of buckling at any moment.

   NHTSA complaint 11721815
2. Filed Aug 8, 2023Failure Jan 1, 2010Griffin, GAAir bags, Vehicle speed control

   2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.

   NHTSA complaint 11537112
3. Filed Jan 26, 2022Failure Jan 18, 2022Grand Terrace, CATires

   Michelin Defender LTX M/S size 265/75R16. 4 new tires installed less than 60 days and 1,800 miles by Costco before incident. Tire air pressure checked prior to a trip. On the trip, 1 tire rapidly deflated without warning on the freeway in Arizona. Barely had enough time to pull off the freeway and onto the shoulder. The tire showed no punctures, or tread separation, but the tire sidewalls were wrinkled and distorted. Took tire to Costco for warranty and the tire shop could not find any internal punctures and were unable to determine as to why the tire went flat. They said they have never seen a tire fail like this.

   NHTSA complaint 11449011
4. Filed Jun 29, 2021Failure Jun 29, 2021Bowie, MDUnknown or other

   Sunroof glass flew off the vehicle. It hit a car behind me. Was driving about 60 mph. Happened June 29, 2021 at approximately 10:45 am.

   NHTSA complaint 11422854
5. Filed Oct 1, 2020Failure Oct 1, 2020186,571 milesEast Wareham, MAEngine

   I WAS DRIVING AND A SPARK PLUG POPPED OUT IN THE IGNITION COIL POPPED OUT

   NHTSA complaint 11362184
6. Filed Jul 23, 2020Failure Jun 1, 2019LAS Vegas, NVElectrical system, Exterior lighting

   THE TURN SIGNAL WILL INTERMITTENTLY STOP WORKING OR NOT SIGNAL AT ALL WHEN THE SIGNAL IS ACTIVATED IN EITHER DIRECTION (RIGHT OR LEFT TURN). THIS WILL OCCUR WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW.

   NHTSA complaint 11341204
7. Filed Mar 7, 2019Failure Mar 14, 2018Granbury, TXElectrical system, Engine, Vehicle speed controlFire

   TL* THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT DRIVER'S SIDE FLOORBOARD. THE DRIVER WAS NOT AWARE OF ANY WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED TO THE DRIVER'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE DRIVER BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, SHE NEVER RECEIVED A NOTIFICATION. THE FAILURE MILEAGE WAS UNKNOWN.

   NHTSA complaint 11184842
8. Filed Jan 24, 2019Failure Nov 10, 2018187 milesColorado Springs, COService brakes, Unknown or other

   I PURCHASED THIS TRUCK 3 MONTHS AGO FROM MIKE MAROONEY NORTH. WHEN I GOT HOME I NOTICED IT WOULD NOT STAY IN PARK AT ALL. THIS CAUSED IT TO ROLL DOWN THE STREET WITH MY BABY IN IT. I HAVE MADE OVER 50 ATTEMPTS TO GET THE DEALER TO PUT ME IN A SAFE VEHICLE OR REFUND THE $3200 BACK. THEY REFUSE TO CALL ME BACK OR EMAIL ME. THEY TOLD ME IT WAS FIXED AFTER 3 DAYS BUT IT WASNT.

   NHTSA complaint 11171884
9. Filed Aug 14, 2018Failure Aug 5, 2018Jacksonville, FLBody, Unknown or other, Wheels

   I WAS DRIVING ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED DOING ABOUT 65 MPH, I NOTICED MY TRUCK STARTED DRIVING FUNNY SO I SLOWED DOWN AND I HEAD I LOUD POP. KNEW RIGHT THEN AND THERE I BLEW A TIRE ON THE REAR. HAD A HARD TIME TRYING TO GET TO THE SIDE OF THE SHOULDER. IT CAUSED ALOT OF DAMAGE TO THE REAR FENDERS, BACK BUMPER, BENT MY RIM SCRATCHES ALL DOWN THE SIDE AND WINDOW. ITS WAS JUST ME AND MY BOYFRIEND AT THE TIME. THE 2ND INCIDENT HAPPENED WITH 6 KIDS UNDER THE AGE OF 5 IN THE TRUCK. THIS TIME IT [XXX] NEAR FLIPPED US. HAD A HARD TIME CONTROLLING THE TRUCK BUT MANAGED TO GET IT TO A SAFE PLACE. THIS CAUSE DAMAGED UNDER MY TRUCK AND RIPPED MY RUNNING BOARD AND ATTACHES TO MY RIM.SO I BLEW 2 TIRES THAT WERE IN GOOD SHAPE THAT HAD BEEN CHECKED IN 3 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

   NHTSA complaint 11119822
10. Filed Jun 18, 2018Failure Jun 14, 2018220,000 milesGlenwood, ILSteering

    WHEN I'M DRIVING AR A SLOW PACE, GOING AROUND CORNERS OR BACKING UP SLOWLY TO PARK... THE STEERING IS VERY HARD TO TURN. I'VE HAD THE POWER STEERING PUMP AND GEAR BOX REPLACED AND NOW A YEAR LATER IT'S DOING THE SAME THING.

    NHTSA complaint 11102263
11. Filed Mar 7, 2018Failure Aug 10, 2017150,000 milesNorthville, MITread/beltCrash3 injured1 killed

    TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE STEELTEX TIRES, SIZE: 385/65-R18 (NA). WHILE DRIVING 70 MPH, THE TREAD ON THE TIRES SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, A CRASH OCCURRED AND THREE OCCUPANTS SUSTAINED MAJOR AND MINOR INJURIES. ONE INJURY WAS FATAL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.

    NHTSA complaint 11076641
12. Filed Feb 13, 2018Failure Feb 11, 2018227,000 milesReno, NVSeatsFire

    THE FRONT RIGHT SEAT OCCUPANT HAD USED THE SEAT HEATER. THE NEXT DAY, THE SEAT COVER AND CUSHION WAS BURNED THROUGH. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT HOME. APPARENTLY THE HEATING ELEMENT CAUGHT FIRE.

    NHTSA complaint 11072763
13. Filed Jan 22, 2018Failure Jan 2, 2018292,000 milesMount Juliet, TNElectrical system, SeatsFire

    FRONT PASSENGER SEAT CAUGHT FIRE AND BURNED A HOLE IN THE SEAT WITH MY DAUGHTER SEATED IN IT WHILE WE WERE DRIVING.

    NHTSA complaint 11064149
14. Filed Jun 8, 2016Failure Jan 1, 2006Loveland, COUnknown or other

    PAINT PEELING, STARTED SEVERAL YEARS AGO AND HAS GOTTEN WORSE.

    NHTSA complaint 10873204
15. Filed Mar 25, 2016Failure Mar 25, 2016135,000 milesGrand Prairie, TXUnknown or other

    I WAS SITTING OUTSIDE ON MY PATIO AND I HEARD A CRANKING SOUND OVER AND OVER AGAIN AND I THOUGHT IT WAS SOMEONE IN NEED WHEN I WENT TO GO LOOK IT WAS MY VEHICLE SOUNDING LIKE IT WAS CRANKING BY ITSELF AND THEN IT STARTED SMOKING UNDER THE HOOD AND UNDER THE VEHICLE. MY KEYS WERE IN MY APT THE WHOLE TIME AND MY VEHICLE WAS PARKED. I CALLED THE FIRE DEPT. AND THEY SAID THAT IT WAS A ELECTRICAL SO THEY DISCONNECTED THE BATTERY ONLY. SO IT IS UNKNOW

    NHTSA complaint 10851712
16. Filed Mar 25, 2016Failure Mar 23, 2016134,000 milesMacdoel, CAService brakes, Steering, Suspension

    IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.

    NHTSA complaint 10851524
17. Filed Mar 14, 2016Failure Mar 13, 2016111,000 milesFront Royal, VAEngine

    TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE PARKED AND UNOCCUPIED, THE VEHICLE INDEPENDENTLY STARTED. THE CONTACT DISABLED THE BATTERY. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE HEATER AND THE INTERIOR LIGHTS WOULD ACTIVATE WITHOUT THE VEHICLE IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 111,000. THE VIN WAS UNAVAILABLE. *TR

    NHTSA complaint 10846457
18. Filed Dec 15, 2015Failure Dec 10, 2015200,000 milesLothian, MDSeats

    TURNED ON MY HEATED DRIVERS SEAT AS I LEFT MY DRIVEWAY, SHORTLY AFTER I SMELLED SOMETHING BURNING. PULLED INTO STORE PARKING LOT, TURNED EXCURSION OFF, GOT OUT, THINKING IT WAS SOMETHING IN THE ENGINE OR BRAKES. DIDN'T FIND ANYTHING. FINISHED MY DAY, ARRIVED HOME AND NOTICE A BLACKISH BROWN AREA ON DRIVERS SEAT. FURTHER INSPECTION WAS THAT THE SEAT HAD A BURNT AREA. THANK GOODNESS WHEN I PULLED INTO THE PARKING LOT EARLIER THAT I TURNED THE EXCURSION OFF THUS DISENGAGING THE HEAT SEAT. OTHERWISE I FEEL THE EXCURSION WOULD HAVE CAUGHT ON FIRE.

    NHTSA complaint 10810602
19. Filed Oct 22, 2015Failure Apr 7, 2015130,000 milesTaos, NMEngine, Steering, Unknown or other

    STEERING SWAYS ITS HARD TO DRIVE IT FEELS LIKE STEERING ISN'T STABLE

    NHTSA complaint 10785441
20. Filed Oct 13, 2015Failure Sep 5, 2015115,000 milesTulsa, OKElectrical system, Exterior lighting

    CAR WAS STOPED AND I TURNED THE LIGHTS ON AND THE HEADLIGHTS WOULD NOT TURN ON. THE PLUG THAT THE LIGHTS PLUG IN TO WAS REPLACED AND THE LIGHTS WORD. IT SEEMS THAT THE CENTER POST ON BOTH OF THEM HAD BURNED OUT.

    NHTSA complaint 10781835