Complaints about the 2015 Ford Expedition peaked in 2023, with 30 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 2, 2015 to Jun 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-572 | Sep 3, 2025 | Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse | Back-over prevention | 1,456,417 | Part replacement |
| 25V-270 | Apr 23, 2025 | Rearview camera printed circuit board terminal header connector may be loose or damaged, which can result in a blank or distorted image | Back-over prevention | 160,729 | Part replacement |
| 22V-648 | Aug 26, 2022 | Front blower motor located behind the glove box may fail | Electrical system | 198,482 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
164 complaints on file, page 1 of 9.
I am driving a 2015 Ford Expedition that utilizes the 6R80 transmission. I am actively experiencing the severe, dangerous highway downshifting failure described in Ford's F-150 safety recall. The truck is throwing codes P0705, P0706, and P0707. My car will go into limp-mode and lose acceleration while driving, light up the wrench and stop displaying the gear and idle high and accelerate at half the speed. When I turn my car off, it will not turn back on until the engine has cooled off.
NHTSA complaint 11743813The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the rearview camera displayed the message "Camera Unavailable - Please Contact Dealer" was displayed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained at the residence. A dealer was contacted and asked the contact if another recall letter had been sent. The manufacturer was not notified of the failure. The failure mileage was approximately 159,722.
NHTSA complaint 11723403The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the message "Back Up Camera Unavailable - Contact Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 90,000.
NHTSA complaint 11723094Issue I’m having with my 2015 Ford expedition Limited, is on multiple occasions when I’m at highway speeds my vehicle downshifts and decelerates. While im driving through the city streets, my vehicle downshifts randomly and does not upshift. On these occasions I’ve had to safely pull over and turn my vehicle off and on. Doing so resolves the problem for about 10 miles, and then back to the same issue.
NHTSA complaint 11716181The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11715261Driving at 58 mph with cruise on, using the cruise - button to reduce speed to 50 the vehicle drastically downshifted causing the engine to over-rev and ultimately caused catastrophic engine failure, a blown engine.
NHTSA complaint 11714685There is a loud sound coming from behind the glove box when the heater is going. This issue was recalled in 2023 but it has returned.
NHTSA complaint 11713704When accelerating from a complete stop making a left turn vehicle starting shaking and I could not accelerate. I was not on a safe road to pull out of the roadway. I had to turn the car off and back on again thankfully I was able to safely get the car home but this happened with no warning at all. This could have easily ended in an accident.
NHTSA complaint 11701389The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while in reverse(R), the camera displayed a black screen with a message "Camera Unavailable - Contact Dealer", and the vehicle hit an elderly woman's shopping cart. There were no injuries. The vehicle was taken to a dealer, and the contact was informed that the parts were not yet available. The contact stated that while in reverse(R), the camera displayed a black screen with the message "Camera Unavailable - Contact Dealer", and the vehicle almost struck a toddler walking with his parents behind the vehicle. The vehicle was taken to the same dealer however, parts were still not available. The manufacturer was notified of the failure. The failure mileage was 115,000.
NHTSA complaint 11698004The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle, especially during hot weather. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the contact stated that while the vehicle was stopped at a traffic light or stop sign, the running boards moved independently. Occasionally, while exiting the vehicle, the running boards opened halfway. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 124,000.
NHTSA complaint 11697469The contact owns a 2015 Ford Expedition. The contact stated that the rearview camera image was distorted while reversing. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention). The local dealer was contacted, and an appointment was scheduled for the recall repair; however, the dealer later informed the contact that the part was not yet available to do the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.
NHTSA complaint 11696015Purchased 12/2023 2015 Ford Expedition April of 2024 we began to have issues with the Sync System and Climate Control. We took it back to the original dealer and a second Ford dealer and neither was able to diagnose the issue. As they could not get it to duplicate while there. However it has happened numerous times since. The symptoms seem to have no rhyme or reason as to when they will happen, but they do follow the same pattern each time. The Sync screen will turn itself off completely and randomly. Screen goes Black System shuts down as if the power button was pushed. When you do push the power button to turn the system back on the temperature display in the left hand corner will no longer be displayed. This is the indication the system is still not working properly. The Air Conditioner will then turn itself off. Then the blower will switch to defrost and high heat, all in its own. You cannot adjust the setting or turn the heat off. It continues to blow on high heat in defrost mode until it decides to switch back to AC. This could last 2 seconds could be 20 minutes It will also read the gas gauge wrong, registering 20 miles left of gas even if you just filled up. This has all happened in the summer months causing extreme heat in the vehicle even with all the windows down. We replaced the Blower motor resistor and its wiring harness. Checked the blower at the same time, it is running smoothly. We also replaced the relay #3 responsible for climate control. We attempted the replace the intake manifold temperature sensor, but have been sent the wrong sensor twice, and it does not fit correctly. Now we have a fan running so loudly it sounds like out engine is idling high when it is not. We also now have no heat at all in the vehicle. When I checked the recalls the dates for the 2023 (22S56) are within the recall years but our vin says it's not. Manufactured 9/2014 Recall is for 1/2014-6/2017 No heat in the winter and extreme uncontrollable heat in the summer
NHTSA complaint 11695581Rear back window blew out spontaneously. If my kids had been in the car it could have injured them with flying glass. No warnings prior. It had not been inspected prior because there had not been an issue before this. This is the second time it has happened in the same vehicle. First time was June 2023 and happened again 10/20/2025.
NHTSA complaint 11694715The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back-over prevention camera screen displayed a black screen. The contact stated that because of the failure, the bumper on the rear passenger's side and the passenger's side mirror were damaged. The vehicle was taken to an independent mechanic; however, the vehicle was not inspected. The contact was advised to take the vehicle to the dealer for assistance. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
NHTSA complaint 11692549My 2015 Ford Expedition needs to added to the recall 22S56. I just paid $1,200 to have that part fixed cause it burnt up. Replaced the front blower motor assembly. My husband burnt his hand on the wire exposed under the dash then the mechanic said the blower motor has burnt up the components around it. The fan, motor, control, and wire assembly all was burnt up. Ford needs to be made to include my vehicle in their recall as that vehicle year, model, plant made in and date made all match.
NHTSA complaint 11688842Rear backup camera works periodically, there is a recall on the 2015 Expedition for this problem, but I’m being told my vehicle (VIN) is not included. The repair cost is over $1000. Why ins’t my Expedition included in the recall - I’m having the exact problem as documented in the recall. How many others are being affected by this problem but being excluded in the recall. Please investigate, this problem seems to be larger then the current recall.
NHTSA complaint 11684689Back-up Camera, the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA only works intermittently. I'm being told me vehicle is not part of the current recall in the 2015 Expedition that was issued in April 2025, yet my vehicle (a 2015 Expedition) is experiencing the problems detailed in the recall. Why isn't my vehicle part of this recall, shouldn't the recall be expanded to all 2015 Expeditions experiencing problems with faulty back-up cameras?
NHTSA complaint 11684387Current recall reference# 22S56 front blower motor on some 2015–2017 Expedition SUVs and have issued a recall for affected vehicles. The front blower motor in certain vehicles may experience overheating and risk of interior fire. So my vehicle has gone thru 2 fixes for recall. But the issue caused by the blower motor was the actual risk of fire were the Wiring Harness. Which were burnt and original from the first repair that were already defaulted. So brand new motor and modular install but no new wiring harness that are already burnt. They just went ahead and plugged them back in with notice or even a heads up that you are still in danger of potential fire
NHTSA complaint 11683372The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that rearview needed to be replaced; however, they informed her that her vin was not included in the recall. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 25V270000(BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified they informed her that the vin was not included in the recall and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.
NHTSA complaint 11670788The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back over prevention camera system displayed a black screen and failed to function as intended. The contact stated that occasionally, the back-over prevention camera system displayed a fuzzy green display. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was 118,000. VIN tool confirms parts not available.
NHTSA complaint 11668190Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.