2021 Ford Expedition

235 complaints on file, page 1 of 12.

1. Filed Sep 28, 2026Failure Sep 24, 2026mt gilead, NCEngine, Power train

   Vehicle has 84,000 miles at it. It started to jerk when putting it into a gear. I thought it was due to the colder mornings no. I was taking the kids to school and It was skipping gears. I was very leary of driving but had no choice. It would not get up to speed the rpms was suffering. I stopped at a parts store to run the code after the warning popped up. When leaving because I was 30 mins from home it jerked when I placed into gear, I was scared to pull onto the 4 lane due to not being able to get up to speed and being in a high traffice area. Very unsafe. Now the vehicle is at the dealership needing a $7,000 transmission and ford will not assist. I am still financing it through a dealer and there is no Goodwill from Ford. This is known issue that they documented.

   NHTSA complaint 11767381
2. Filed Sep 26, 2026Failure Sep 16, 2026Troy, TNSeat belts

   Both second-row captain’s-chair seat-belt buckle assemblies are separating. The driver-side buckle has separated enough that it will no longer latch, and the passenger-side buckle is beginning to separate in the same manner. These are inflatable second-row seat belts. The vehicle has not been involved in a crash and the restraint system has not deployed. Ford replacement parts JL1Z-7860045-FF and JL1Z-7860044-FF are reportedly discontinued or on indefinite backorder, leaving no available repair for these occupant-restraint failures on a 2021 Ford Expedition. Because both buckle assemblies are showing the same failure, I am concerned this is a common safety defect.

   NHTSA complaint 11767073
3. Filed Sep 25, 2026Failure Jul 4, 2026Winter Springs, FLUnknown or other

   "Catastrophic simultaneous failure of both the Main (front) and Aux (rear) HVAC evaporator cores at 60,000 miles. The component defect causes atomized chemical refrigerant and system compressor oil to leak and vent directly through the dashboard and rear vents into the sealed passenger cabin. This creates an immediate toxic inhalation environment and chemical respiratory hazard. My young child has severe asthma, and this severe component failure makes the vehicle entirely unsafe to transport my family due to acute respiratory irritation risk and cabin air contamination."

   NHTSA complaint 11766929
4. Filed Sep 10, 2026Failure Aug 29, 2026Las Vegas, NVElectrical system, Engine, Power train

   VIN):[XXX]/Make/Model: 2021 Ford Expedition XLTCurrent Mileage: Approx. 150,000 milesLocation: [XXX] of the Safety Defect:El vehículo presenta un defecto de seguridad crítico y extremo en el tren motriz que pone en riesgo inminente la vida de los ocupantes y de terceros en la vía pública. En dos ocasiones distintas durante los últimos 15 días, el vehículo ha sufrido una pérdida total de comunicación electrónica y un bloqueo mecánico absoluto mientras se encontraba en plena marcha en avenidas de [XXX].Al ocurrir la falla, el tablero activa de inmediato la luz de la llave inglesa (Wrench Light), descontrola la marcha, bloquea la transmisión de 10 velocidades y activa de manera imprevista y automática el freno de emergencia electrónico, deteniendo el vehículo por completo en medio del tráfico.En el primer incidente (ocurrido en sábado), la gravedad del bloqueo mecánico obligó la intervención de los servicios de emergencia en la vía pública, requiriendo la asistencia de la policía y el cuerpo de bomberos para mover el vehículo a una zona segura. El sistema electrónico sufre un colapso total (cortocircuito térmico o fallo de la red CAN Bus) provocado por las temperaturas de la zona; el vehículo se vuelve inoperante y la computadora no responde ni permite el encendido hasta que se deja enfriar por un lapso forzoso de 2 horas.Esta falla mortal se agudizó y se volvió recurrente inmediatamente después de que un concesionario oficial de Ford aplicara la reprogramación de software correspondiente al Recall de emisiones XXX PCM. El concesionario original (Team Ford Lincoln) se niega a diagnosticar la gravedad de este fallo de seguridad sin un cobro de tarifa de diagnóstico de más de $500 dólares, deslindándose del peligro vial provocado tras la ejecución de su propia campaña oficial de servicio. Solicito la intervención de las autoridades federales para que el fabricante asuma la responsabilidad. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11763468
5. Filed Sep 8, 2026Failure Nov 3, 2025Maineville, OHPower train

   While trying to pull out of a residential neighborhood onto a state highway (45 mph speed limit), the vehicle refused to accelerate. The transmission couldn't engage into gear and the vehicle struggled to gain momentum. After letting off of the accelerator pedal, and then applying the accelerator again, the transmission was able to engage, and the car began to accelerate. No check engine light or other indication of a problem. The Ford dealer told us that the CDF drum of the transmission needed to be replaced. It is a known defect due to poor engineering design. This is very common problem in 2020 and 2021 Expeditions and F150 vehicle.

   NHTSA complaint 11762823
6. Filed Aug 30, 2026Failure Aug 18, 2026Crawfordville, FLPower train

   My Ford Expedition’s 10-speed automatic transmission experienced repeated slipping and sudden loss of propulsion. While accelerating from a stop and entering the highway, typically around 15–20 MPH, the engine would suddenly rev but the vehicle would stop accelerating, as if the transmission had shifted into neutral. I had to release the accelerator for several seconds and slowly reapply throttle before the transmission would re-engage. This occurred repeatedly and created a serious safety hazard when pulling into or crossing traffic because the vehicle could begin accelerating normally and then unexpectedly lose propulsion with approaching traffic. The transmission also exhibited severe harsh/banging shifts during harder acceleration and produced a rattling noise while slipping until the accelerator was released. CDF drum failure has been confirmed. The vehicle is currently at a reputable independent transmission repair facility undergoing a transmission rebuild due to the CDF failure. The transmission/components are available for inspection during the repair. There were no warning lights or messages that reliably warned of the impending loss of propulsion. This was not simply poor shift quality; the transmission defect caused an actual loss of propulsion while driving. Because this failure can leave a driver unable to accelerate while entering an intersection, pulling onto a highway, or merging into traffic, I believe the CDF failure presents a serious safety risk. I am requesting NHTSA investigate CDF-related transmission failures and determine whether a safety recall is warranted. TSB 23-2250

   NHTSA complaint 11760692
7. Filed Aug 28, 2026Failure Sep 19, 2024Inez, TXPower train

   The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The contact noticed an abnormal sound and the vehicle jerked. No warning lights were illuminated. The failure was persistent. The vehicle was taken to the dealer and to an independent mechanic; however the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was the family's only means of transportation, and the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

   NHTSA complaint 11760464
8. Filed Aug 14, 2026Failure Jul 8, 2026Winter Park, FLPower train

   For the past three years I have complained about the transmission dropping out of gear. It happens most often if I'm towing a trailer. I seems to occur in spurts, happening a couple of times in a few days then not for some time. Very dangerous if you pull around to pass and suddenly you lose power. Originally the dealership said they could find nothing wrong. I have read recently that Ford is having trouble with their transmissions. At my latest service appointment, I restated my problem and was told I need a new transmission.

   NHTSA complaint 11756944
9. Filed Aug 9, 2026Failure May 15, 2026Dubach, LAFuel/propulsion system

   While stopped at a traffic light, my 2021 Ford Expedition began running rough. When the light changed and I accelerated through the intersection, the vehicle experienced a severe loss of engine power and barely made it through the intersection. After I pulled off the roadway and released the accelerator, the engine stalled. I was able to restart the engine once while applying approximately one-quarter throttle. It continued running rough and stalled again when I released the accelerator. The vehicle was taken to Robinson Brothers Ford/Lincoln in Baton Rouge, Louisiana. The Ford dealer documented the rough running, low power and stalling and diagnosed the "fuel pump inop." The dealer removed the fuel tank and replaced the fuel pump/sender assembly. The replacement part listed on the dealer invoice is Ford part JL1Z-9H307-G. Vehicle mileage was approximately 79,390. Several months before the complete failure, during very cold weather, I also experienced one brief incident of unusually low engine power shortly after starting the vehicle. I do not know whether that earlier incident was related. I am concerned that this failure may be related to the low-pressure fuel pump failure condition addressed by Ford Safety Recall 25S75 / NHTSA Recall 25V-455, which includes certain 2022 Ford Expeditions. My 2021 Expedition is not currently included in that recall. The loss of power occurred while I was crossing an intersection and created a serious safety risk. I am submitting this complaint so NHTSA can evaluate this fuel pump failure along with failures involving other vehicles excluded from Recall 25V-455.

   NHTSA complaint 11755789
10. Filed Aug 5, 2026Failure Jul 14, 2026East Flat Rock, NCPower train

    Vehicles automatic transmission repeatedly looses its gear, often while accelerating. The transmission tries to shift down, but somehow ends up loosing engagement and will not re-engage. This lead to critical/dangerous situations on Highways due to the sudden loss of power.

    NHTSA complaint 11755022
11. Filed Aug 3, 2026Failure Aug 1, 2026Carrollton, KYPower train

    OEM transmission had to be replaced 3 years after new purchase. Replacement transmission installed at Ford dealership has failed after less then 2 years. About to have third transmission installed.

    NHTSA complaint 11754495
12. Filed Jul 29, 2026Failure Jul 22, 2026Moorhead, MNEngine, Fuel/propulsion system

    The engine stalled out while trying to pass someone. The car wouldn't go faster when hitting the gas and felt like I couldnt safely slow down to get back over. It felt like something slipped and lost traction, but roads were dry and not rocky or sandy. tapping breaks and letting off gas did nothing. it has happened before but usually in winter, and gettin up to speed. its like the gear shift got stuck.

    NHTSA complaint 11753596
13. Filed Jul 28, 2026Failure Feb 5, 2026Meridian, MSPower train, Vehicle speed control

    On my expedition I started having issues with my transmission staying in gear while driving. I will be going up a hill and all of a sudden boom it starts down shifting or not accelerating at all. I had a few times when me and my wife will be driving, and we would be going through a intersection or a area where you don't want to slow down and then the transmission would forget which gear it would be in and lose all power. Keep in mind my expedition only has 83K miles and serviced regularly. $8,900 later it needs a new transmission. This is a huge safety problem that's being ignored.

    NHTSA complaint 11753340
14. Filed Jul 27, 2026Failure Jul 27, 2026120,000 milesRichland, WAPower train

    The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, the message "Transmission Shifter Failure" was displayed on the instrument panel, and the vehicle independently accelerated. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a recall for the failure would be available in April 2027. The failure mileage was approximately 120,000.

    NHTSA complaint 11753034
15. Filed Jul 27, 2026Failure Jul 13, 2026New England, NDPower train

    On several occasions the vehicle will act like it misses a gear when put under load. Example is when you go to pass a vehicle and accelerate the vehicle will just rev up and not speed up. You then have to let the vehicle slow down and sort of get itself back into the right gear and you can go. Another example is taking off from a stop it will also do the same thing causing you to be pulling out into traffic and loosing power. Both of these scenarios are life threating as in both scenarios you could be faced with either on coming traffic or traffic coming at a high rate of speed behind you.

    NHTSA complaint 11753011
16. Filed Jul 26, 2026Failure Jul 1, 2026Frisco, TXUnknown or other

    The dashboard/instrument panel on my 2021 Ford Expedition is bubbling, warping, and peeling away directly above and around the front passenger airbag location. The dashboard has visibly separated from the underlying structure and continues to worsen. The defective component is available for inspection upon request. I am submitting this complaint because I believe this condition presents a potential safety hazard. The dashboard material is located directly over the passenger-side Supplemental Restraint System (SRS) airbag. I am concerned that the warped and delaminated dashboard could interfere with proper airbag deployment during a crash or cause pieces of the dashboard to break apart and become projectiles when the airbag deploys, increasing the risk of injury to the front passenger. There have been no airbag warning lights or messages displayed, and I have not been involved in a crash. The defect developed gradually, beginning with bubbling of the dashboard surface and progressing to peeling and separation. The condition continues to worsen over time. The issue has not yet been confirmed by a Ford dealer or independent repair facility, and the vehicle has not been inspected by the manufacturer, police, or insurance representatives. My concern is that a dashboard should not deteriorate in the area surrounding a critical safety system on a relatively new vehicle, and I believe this issue should be investigated to determine whether it could affect passenger airbag performance or occupant safety.

    NHTSA complaint 11752873
17. Filed Jul 22, 2026Failure Apr 9, 2026Panama City, FLFuel/propulsion system

    1) 2021 EXPEDITION TOWING A TRAILER, 30 MPH ON UPHILL ON RAMP HATHAWAY BRIDGE PANAMA CITY, FL. I FLOOR THE ACCELERATOR PEDAL TO DOWNSHIFT TO TRY TO ACCELERATE. I HEAR A LOUD CLUNK FROM THE TRANSMISSION. THE CAR GOES INTO NEUTRAL-NOTHING, NO ACCELERATION. I QUICKLY LET OFF THE ACCELERATOR PEDAL AND QUICKLY REAPPLY FORCE TO THE PEDAL IN A SMOOTH MANNER AND TRANSMISSION RE-ENGAGES AND I PULL AWAY. NO ACCIDENT THIS TIME. OCCURRED APRIL 2026. 2) WHEN STOPPED CAR WILL SOMETIMES LURCH FORWARD 2-3 FEET WHEN 1ST SHIFTING TRANSMISSION FROM PARK INTO DRIVE EVEN THOUGH FOOT IS ON BRAKE FIRMLY. OCCURS INTERMITTENTLY.

    NHTSA complaint 11752216
18. Filed Jul 22, 2026Failure May 14, 2026Carlsbad, NMPower train, Vehicle speed control

    I am filing this complaint because I truly believe this transmission issue is a safety problem. I was driving my 2021 Ford Expedition and was merging onto a busy highway when I pressed the gas to get up to traffic speed. Instead of accelerating, the engine revved but the transmission would not shift. It felt like the vehicle was stuck between gears or in neutral. My SUV would not accelerate when I needed it to, and I remember thinking, “This is how someone gets hit.” As a mom, it was terrifying. I depend on my vehicle to safely get my family where we need to go. When you press the gas while merging into fast-moving traffic, you expect your vehicle to respond. Mine didn’t. I was left trying to merge while traffic was approaching and my SUV would barely move. Before this happened, I had noticed increasingly harsh shifting and delayed gear changes. The vehicle had been properly maintained, and the transmission had recently been serviced. After the incident, an authorized Ford dealership diagnosed the transmission with a failed CDF drum in the 10-speed transmission. The transmission had to be completely rebuilt. After researching this problem, I found many other Ford owners reporting the exact same failure and the same scary symptoms. This doesn’t seem like normal wear and tear. Losing the ability to accelerate without warning is a serious safety concern, especially when merging onto a highway or crossing an intersection. I hope NHTSA investigates this issue before someone isn’t as lucky as I was. I was fortunate to avoid an accident, but I can’t help thinking another family may not be.

    NHTSA complaint 11752114
19. Filed Jul 20, 2026Failure Feb 20, 202660,000 milesNaples, FLPower train

    The contact owns a 2021 Ford Expedition. The contact stated that while driving at various speeds, the gear shifter unexpectedly shifted to park(P). No warning light was illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train). The dealer was not contacted. The manufacturer was made aware of the failure, and the issue was escalated. The failure mileage was approximately 60,000.

    NHTSA complaint 11751578
20. Filed Jul 19, 2026Failure May 28, 2026St. Cloud, FLPower train

    The transmission shifts erratic and will sometimes just kick out of gear. The car was taken to ford for repair and they flashed the transmission but, it did not repair it.

    NHTSA complaint 11751393