Complaints over time
Complaints about the 2022 Ford Explorer Police Intercept by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Ford Explorer Police Intercept
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Aug 15, 2026 to Aug 15, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2022 suv
Severity index0.02022 suvs average 6.5
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2022 Ford Explorer Police Intercept name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2022 Ford Explorer Police Intercept
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Ford Explorer Police Intercept
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 15, 2026Failure Aug 15, 2026Westminster, MDFuel/propulsion system
My check engine light has come on multiple times flashing and numerous issues with loss of power while driving. My vehicle will begin running rough and begin shaking while using the throttle. Prior to being made aware of this recall which describes the issues my vehicle is having perfectly, i took it to a Ford dealership to have it inspected. I replicated the issue in person for the mechanics and they never fixed it, charged me for bringing the vehicle in, and never notified me of this recall. Today on the way home the issue got bad enough that i had to limp the vehicle home. I know it says Ford is working on a solution however i don’t think my vehicle has much longer before the engine completely stalls while driving one day.
NHTSA complaint 11757205
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
33 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SSM 54702 Mar 30, 2026 · Service Bulletin/Repair Instructions
Some 2020-2023 Aviator and 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be du… - SSM 54655 Mar 12, 2026 · Service Bulletin/Repair Instructions
Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers (but not all speakers). This may be due to other components located near the suspe… - SSM 54516 Jan 23, 2026 · Service Bulletin/Repair Instructions
2020-2026 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Individual level III ballistic panel mounting tab service parts are now available: right-hand (78201B68) and left-hand (78201B69… - SSM 54354 Nov 5, 2025 · Service Bulletin/Repair Instructions
On 2020-2026 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. The vehicle may exhibit a door ajar light on when the driver's door is fully closed. When using pin 13 on th… - 24N10 S1 Jul 14, 2025 · Other
Certain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches This program provides a no-cost, one-time repair (if needed) to the engine long-block for 10 years of service or 150,000 miles from the warranty start da… - SSM 53982 Jun 25, 2025 · Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC)… - SSM 53278 Jan 6, 2025 · Service Bulletin/Repair Instructions
On 2020-2025 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. - 24N10 Dec 11, 2024 · Other
Certain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches - SSM 52941 Sep 25, 2024 · Service Bulletin/Repair Instructions
Some 2020-2025 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various driveability concerns and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P061B stored in the powertrain control m… - SSM 52917 Sep 19, 2024 · Service Bulletin/Repair Instructions
Some 2020-2024 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. - SSM 52652 Jun 26, 2024 · Service Bulletin/Repair Instructions
On 2020-2024 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit. In some cases customers may experience an ajar light on when the driver's door is fully closed. When using p… - 24B34 Jun 5, 2024 · Service Bulletin/Repair Instructions
Certain 2020 through 2023 Model Year Explorer Police Interceptor Units (PIU) Powertrain Control Module Software Update In some of the affected vehicles, customers may experience various symptoms including lack of engine power, lag in throttle response, dela… - 22G07 S1 Apr 1, 2024 · Service Bulletin/Repair Instructions
UPDATE Supplement Announcement - Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade Owner letter added. First part submitted 08/03/23 - 22G01 S2 Nov 8, 2023 · Service Bulletin/Repair Instructions
Certain 2022 Model Year Explorer Vehicles - Rear Climate Control Module Retrofit - SSM 51945 Sep 22, 2023 · Service Bulletin/Repair Instructions
2020-2023 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Level III ballistic panel mounting tab service kits are now available (right LB5Z-78201B68-F and left LB5Z-78201B69-F). Replacem… - SSM 51875 Aug 21, 2023 · Service Bulletin/Repair Instructions
On 2020-2023 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the drivers door ajar circuit. In some cases customers may experience an ajar light on when the drivers door is fully closed. When using pin… - SAN-Vol1 I1 Jun 8, 2023 · Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and othe… - 22G07 S1 Jul 14, 2023 · Service Bulletin/Repair Instructions
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade Service Action: Confirm customer operates a low-band very high frequency (VHF) 2-way radio b… - 23B33 Jul 28, 2023 · Service Bulletin/Repair Instructions
Certain 2022 Model Year Explorer Police Utility Vehicles Cargo Dome Light Replacement - 22G07 Jun 15, 2023 · Service Bulletin/Repair Instructions
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade - SSM 51297 Jan 13, 2023 · Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2D40. This may be due to the high voltage battery thermal s… - TSB 23-2030 Jan 30, 2023 · Service Bulletin/Repair Instructions
2020-2022 Aviator/Explorer/Police Interceptor, 2021-2022 F-150 vehicles equipped with a 10R80 MHT transmission and built on or before 15-Nov-2022 may exhibit an 8th gear start after coming to a stop and/or a no movement in Reverse condition. This may be due… - TSB 22-2350 Sep 13, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Police Interceptor Utility vehicles equipped with a 3.3L Duratec (non-hybrid) engine may exhibit a delayed acceleration response at low vehicle speeds with no DTCs. This may be due to the software in the powertrain control module (PCM). To co… - TSB 22-2342 Sep 12, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated MIL with diagnostic trouble code (DTC) P2D40. This may be due to the chiller not interpreting the correct cooling value of the h… - TSB 22-2291 Jul 21, 2022 · Service Bulletin/Repair Instructions
2022 Police Interceptor Utility vehicles equipped with a 3.3L Duratec, 3.3L Duratec Hybrid, or 3.0L EcoBoost engine have a module programming update that allows the operator to command a virus reducing heating procedure that, when combined with Centers for … - SSM 50900 Jun 29, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a rear differential that is venting rear axle fluid. This may result in a noise, smell, or leak noticed by the customer. Inspect the rear of the vehicle for signs of rear differ… - SSM 50745 Jun 22, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic transfer case operation and/or noise. This may be due to water intrusion between the transmission and the transfer case. The transfer case installation procedure has bee… - SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as … - SSM 50748 May 5, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color this may indicate p… - SSM 50661 Apr 6, 2022 · Service Bulletin/Repair Instructions
Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to… - SSM 50622 Mar 22, 2022 · Service Bulletin/Repair Instructions
Some 2020 - 2022 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to excessive idling and… - SSM 50381 Jan 7, 2022 · Service Bulletin/Repair Instructions
Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or usage of additio… - SSM 50354 Dec 15, 2021 · Service Bulletin/Repair Instructions
Some 2020-2022 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with DTC P061B. This may be due to incorrectly installed or usage of additio…
Source: NHTSA manufacturer communications files.