2015 Ford Explorer

1,797 complaints on file, page 1 of 90.

1. Filed Sep 30, 2026Failure Oct 15, 2023Sumter, SCBack over prevention

   The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen, glitched with the message “Rear-view Camera Unavailable” was displayed with the message displayed upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure had been occurring over four years. The manufacturer was made aware of the issue.

   NHTSA complaint 11768007
2. Filed Sep 30, 2026Failure Sep 29, 202699,000 milesAltamont, NYSteering

   The contact owns a 2015 Ford Explorer. The contact stated that while driving into a parking lot at approximately 20-25 MPH, the vehicle lost power steering assist functionality. The message "Power Steering Assist Fault" was displayed after the failure. The contact was able to continue driving and pulled into a parking space, where the vehicle remained overnight. The vehicle was in the process of being towed to the dealer for diagnostic testing and repair. The failure mileage was approximately 99,000.

   NHTSA complaint 11767992
3. Filed Sep 29, 2026Failure Oct 13, 2025152,000 milesOak Grove, MNBack over prevention

   The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while in reverse, the camera intermittently displayed a black screen. The dealer was contacted but could not confirm when parts would be available. The failure mileage was approximately 152,000.

   NHTSA complaint 11767716
4. Filed Sep 29, 2026Failure Sep 6, 2026Mineral City, OHElectrical system, Steering

   Intermittent locking of steering wheel while driving for about 8 months. Now it has complete loss of power steering. [XXX] says service advance trac and complete steering loss pull over safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11767702
5. Filed Sep 29, 2026Failure Sep 25, 2026Henderson, KYService brakes

   ABS module failed. Contacted ford and was told the only thing I could do was purchase the same failed ABS module, even though there is a stop sale on it. The failure is anytime I put the vehicle out of park.

   NHTSA complaint 11767639
6. Filed Sep 28, 2026Failure Dec 25, 2016140,000 milesByron, MIBack over prevention, Structure

   The contact owns a 2015 Ford Explorer. The contact stated that while driving 70 MPH, the front passenger's side A-pillar trim detached and flew off the vehicle. The contact stated that while reversing, the rear-view camera displayed a distorted image with lines. The contact stated that intermittently the rear-view camera failed to activate as intended. Several dealers were contacted by phone and made aware of the failure; however, the contact was informed that the parts were unavailable. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The manufacturer was contacted by phone and was made aware of the failure and a case was filed. The failure mileage was approximately 140,000.

   NHTSA complaint 11767374
7. Filed Sep 23, 2026Failure Aug 11, 2025San Diego, CABack over prevention

   The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the rear-view camera was intermittently inoperable. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were only available for Ford Mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

   NHTSA complaint 11766440
8. Filed Sep 21, 2026Failure Sep 21, 2026Burleson, TXPower train, Structure

   The contact owned a 2015 Ford Explorer. The contact stated that while driving, the front windshield trim detached from the vehicle. Additionally, the ABS warning light illuminated on the instrument panel, and the "Service Advancetrac" message was displayed. Additionally, the message “Transmission not in Park” was displayed. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure and an obsolete instrument panel.

   NHTSA complaint 11765973
9. Filed Sep 21, 2026Failure Sep 21, 2026New Orleans, LABack over prevention

   The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera displayed incorrectly, causing the screen to go blank or forcing the image to appear reversed, shifted, or upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

   NHTSA complaint 11765888
10. Filed Sep 20, 2026Failure Sep 15, 2026Sublette, ILPower train

    Oil smell in vehicle cabin, most likely from ptu, based on the oil smell.

    NHTSA complaint 11765711
11. Filed Sep 20, 2026Failure Sep 15, 2026Sublette, ILBody

    Driving down road and A pillar trim started to vibrate. Eventually while driving within 2 hour the lower part of the pillar raised up and flopped in wind. It was inspected and rejected for recall replacement in April 2025. Visual inspection by dealer service writer states the a pillar trims definitely meets the requirement for replacement but recall has expired

    NHTSA complaint 11765710
12. Filed Sep 20, 2026Failure Aug 15, 2026Sublette, ILSuspension, Unknown or other

    Failure of replaced toelinks to be properly torque or design flaw. The toelinks continue to slide out of alignment and kick bottomf of both tires out. Causes instability in car, issues with differential and unnecessary wear of rear tires.

    NHTSA complaint 11765707
13. Filed Sep 18, 2026Failure Dec 31, 1969Carlsbad, CAUnknown or other

    The rear view camera display has intermittently not worked for over 2+ years. It appears blank or distorted and says contact your dealer. This happens about 80% of the time. I originally contacted the dealer about 18 mos ago, when this started happening and they said "they'd never heard of it" and in Oct. 2025 received a recall notice. The recall notice from Ford is Safety Recall Notice 25SA9/NHTSA Recall 25V695. I have called multiple times to the dealer to get this repaired as it's a safety issue! I called again today, Sept. 18th, and they said the parts are not available for the 2015 Ford Explorer, only other Fords listed on the recall. This needs to be addressed ASAP and parts made available. There are multiple safety issues on the 2015 Ford Explorer sport that are safety concerns, and Ford never addresses them in a timely manner.

    NHTSA complaint 11765307
14. Filed Sep 18, 2026Failure Sep 1, 2023Carlsbad, CASeat belts

    I have reported this multiple times here and to Ford. The 2015 Ford explorer sport bucket seats in the back seat have defective seat belts. They do not release properly and in fact 1 of the 2 I had a child get STUCK in the seatbelt. I have been told by Ford dealer, and an outside service center, and I've looked it up as well online that over 200+ppl have complained of this issue. SEATBELTs that are LOCKED/DO NOT RELEASE is a huge safety issue!Yes this problem has been confirmed by Ford and an independent service center. No warnings occurred when this happened. This first appeared over 4 years ago and FORD has done NOTHING to address it!

    NHTSA complaint 11765294
15. Filed Sep 18, 2026Failure Sep 18, 2026153,304 milesSoso, MSBack over prevention

    The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image was occasionally blurry or displayed a reversed image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear-view camera had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,304.

    NHTSA complaint 11765275
16. Filed Sep 16, 2026Failure Oct 13, 2025125,000 milesArdmore, OKBack over prevention

    The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while in reverse, the rearview camera intermittently failed to display an image. The message "See Dealer" was displayed. The dealer was contacted and confirmed that the remedy was not yet available. The failure mileage was approximately 125,000.

    NHTSA complaint 11764725
17. Filed Sep 15, 2026Failure Sep 15, 2025Rancho Santa Margarita, CAElectrical system

    My 2015 Ford Explorer is subject to an open rearview camera safety recall (Ford recall 25SA9 / NHTSA recall 25V695), and the recalled rearview camera has now failed. The camera is no longer functioning properly, leaving me without the rearview camera image when backing up. Despite the failure of the recalled component, I have been unable to have the vehicle repaired because Ford has not made the recall remedy/part available for my 2015 Explorer. I have been waiting for the recall repair for an extended period of time. This is an active safety issue, not simply a notice for a component that might fail in the future. The recalled component in my vehicle has already failed, yet I am still being required to operate the vehicle without the safety feature because the manufacturer has not made the recall repair available. I am especially concerned about the risk when backing out of driveways and parking spaces where pedestrians or children may be behind the vehicle. I am requesting that NHTSA review Ford’s continued delay in providing a remedy for affected 2015 Explorer owners whose recalled cameras have already failed.

    NHTSA complaint 11764372
18. Filed Sep 14, 2026Failure Jul 14, 2026120,000 milesSewickley, PABack over prevention

    The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed an inverted image without guidelines. The dealer was contacted and confirmed that the parts were unavailable. The contact stated that the manufacturer failed to perform the recall repair in a reasonable amount of time for the recall repair. The failure mileage was approximately 120,000.

    NHTSA complaint 11764022
19. Filed Sep 11, 2026Failure Sep 11, 2025113,000 milesCitrus Heights, CABack over prevention

    The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the message "Contact Service Center" was intermittently displayed on the instrument panel, and the rear-view camera intermittently became dark and the image was distorted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 113,000.

    NHTSA complaint 11763676
20. Filed Sep 10, 2026Failure Aug 1, 2025150,000 milesAuburn, ALBack over prevention

    The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back over prevention camera image was hazy. The failure mileage was 150,000.

    NHTSA complaint 11763309