2025 Ford F-350 SD

14 complaints on file, page 1 of 1.

1. Filed Aug 13, 2026Failure Jul 26, 2026Evans, GAPower train, Steering, Unknown or other

   The driveshaft separated resulting in a loss of motive power while we were driving on the highway at around 65-70mph. We heard/felt vibrations, and a harsh noise then a loud popping noise right before/ during the failure. Then heard dragging as we came toward the guard rail. It caused a loss of control of the vehicle almost causing us to crash. We were able to pull to the side of the road while traffic went around us. One vehicle pulled over in front of us checking their car stating they saw something fly out from under ours but then they left. We looked under and the rear driveshaft was hanging down and the vehicle was unable to drive forward or back. When trying to pull it on a tow vehicle the bearings came out. It is available for inspection. We are waiting for paperwork from a dealer to see all the damages that occurred but they told us the cost was $20,500 to repair. A day before we heard a vibration sound when letting off the accelerator but all the systems checked out and we didn't see anything, that was Saturday. This failure happened on Sunday with no warning systems alerting until after everything happened and the vehicle was no longer able to drive. We just saw there is an active recall and that our vehicle matches date, factory and part damage but our VIN is not included.

   NHTSA complaint 11756773
2. Filed Jul 1, 2026Failure Apr 22, 2026Willard, MOService brakes

   Trailer Braking System on Vehicle when hooked to trailer will intermittenly fail to recognize connection and not apply brakes to trailer while stopping. Dealership has acknowledged problem exist and cannot isolate cause nor resolve safety issue and returned vehicle unrepaird. First appeared after purchase of new vehicle, dealership continued to claim it was my new trailer. Problem has been ongoing and there was a recall by Ford Motors acknowleding issues with trailer brake system and still unable to repair and returned unfixed.

   NHTSA complaint 11747818
3. Filed Apr 6, 2026Failure Apr 4, 2026York, PAElectrical system, Automatic emergency brakingCrash

   When putting truck in reverse the rear cameras pop on the 12 inch screen, as I was backing up the screen flashed couple times and froze. Not knowing with no beeping, no real time video or even the collision control braking did not work causing me to back into a concrete light post causing damage to the rear bumper and side panel. This has flickered couple times before but not like this. The truck only has 2502 miles on it.

   NHTSA complaint 11729550
4. Filed Mar 18, 2026Failure Mar 18, 202615,512 milesLaverne, OKUrea injection system (def)

   The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the DEF (Diesel Exhaust Fluid) level reading became inoperable with the message “500 Miles to Empty - Refill Soon” displayed. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the DEF gauge had been replaced by the dealer. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 15,512.

   NHTSA complaint 11725341
5. Filed Mar 6, 2026Failure Jan 25, 20262,700 milesLancaster, MAVisibility/wiper

   The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the front passenger's side wiper arm failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with a front passenger's side wiper assembly failure. The contact was informed that the front passenger's side wiper assembly needed to be replaced. The vehicle was not repaired. The contact was informed that the part was on back order. The contact stated that after forty days, the parts were still not available. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the delivery date for parts was unavailable. The failure mileage was approximately 2,700.

   NHTSA complaint 11722419
6. Filed Mar 4, 2026Failure Mar 1, 2026Crestwood, KYAir bagsCrash1 injured

   Front end collision at 57 mph impact with another vehicle and air bags did not deploy

   NHTSA complaint 11721915
7. Filed Feb 18, 2026Failure Oct 22, 2025Cadott, WIElectrical system, Unknown or other

   My vehicles turn signal audio indicator is extremely quiet and cannot be heard at speeds above 45MPH creating a safety issue. I have checked the vehicle audio settings in addition to the vehicle owner manual and there is no user setting to adjust audio. I asked the dealer where i purchased my vehicle (Northtown Ford, Menomonie, WI) about the issue and they did not have a solution.

   NHTSA complaint 11718880
8. Filed Jan 23, 2026Failure May 7, 2025Eagle Mountain, UTPower train

   After a few hundred mile trip we stopped at a gas station, put it in park but left the vehicle running. After about 5 minutes of idling put it in reverse and everything acted as normal. Shifted into drive and there was no power to the engine. Was able to get the truck moving before seeing that the transmission was stuck in 7th gear. Shortly after the check engine light came on. Pulled over and stopped and turned the truck off for about 10 minutes and then started it to see the check engine light went off and the truck was acting normal. Got back on the freeway and proceeded the last several hundred miles home and when I pulled off the freeway the transmission was stuck in 7th again. Was able to limp it to the dealership and ended up needing a new transmission with only 2,200 miles.

   NHTSA complaint 11712973
9. Filed Jan 7, 2026Failure Jan 7, 2026Suffolk, VAEngine, Power train

   After using manual mode and brakes to slow down I went back to automatic mode without coming to a stop. I was turning left and it felt like I had let off the gas completely but I was pressing harder and harder but my truck wouldn't do anything and the gas pedal did nothing. Then a second later it aggressively accelerated and went back to normal. It did it once 2 weeks ago also when I was turning right and I thought it was just the proximity sensor or something thinking I was too close to a car or something and cut power but there was no beeping. I have it on the dash camera if that helps.

   NHTSA complaint 11709484
10. Filed Oct 14, 2025Failure Jul 14, 2025Bumpass, VAElectrical systemFire

    The contact owned a 2025 Ford F SD-350. The contact stated that while driving back to the residence, after picking up the vehicle from the dealer, a burnt odor was emitting from the vehicle. The burnt odor was emitting from the A/C vents. Smoke was emitting from underneath the dashboard where the driver-side windshield was located. No warning lights were illuminated. The contact called the dealer and advised them that the vehicle was on fire. The contact was not injured. No police report was filed. The contact returned to the dealer; flames were visible, and some of the employees used water to extinguish the fire. The vehicle was diagnosed with the speaker located on the driver's side having melted and damaged the curtain side air bag located above the driver's side door. The contact stated that this was the second time the vehicle had caught fire due to the speaker on the driver's door. The contact stated that the vehicle was bought this year after he sold the first vehicle when multiple messages were displayed: hill assist not available, limited parking brake function not required, and unknown collision not available. The infotainment system screen displayed a dark screen or would fail to turn on. The contact bought a 2025 Ford F350 in April 2025. The contact stated that on a separate occasion, the ignition failed to function as intended. It would take several attempts to start the engine. The vehicle was taken to the dealer. However, no cause for the failure was found. The contact stated that on a separate occasion, multiple messages were displayed on the dashboard. The contact stated that after a stop, the vehicle failed to switch gears independently, the vehicle went into limp mode, and the contact had to switch to manual mode. No warning lights were illuminated. The contact sold the vehicle and purchased the new vehicle. The manufacturer was notified of the failure and advised the contact that someone would be contacting them back. The manufacturer asked that the contact not take the vehicle to the dealer u

    NHTSA complaint 11693302
11. Filed Oct 2, 2025Failure Sep 19, 20251,400 milesWinona, MNPower train, Vehicle speed control

    The contact owns a 2025 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the transmission independently shifted from first gear. In addition, the contact stated that the vehicle was uncontrollable. The contact turned the vehicle off, shifted into neutral, and parked the vehicle in the nearest driveway. There were no warning lights illuminated. The vehicle was restarted, and the vehicle was driven to the intended destination. The contact stated that the failure had not reoccurred. The contact stated that the vehicle drove normally after the initial failure. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The contact stated that several attempts were made to contact the manufacturer. The failure mileage was approximately 1,400.

    NHTSA complaint 11691078
12. Filed Aug 8, 2025Failure Aug 8, 2025Portsmouth, VAEngine, Power train, Unknown or other

    2025 E-350 Safety Recalls* Main control valve body or transmission replacement Recall incomplete As transmission controls highway speed at 60mph and higher. RECOMMENDED FOR ALL 2025 E-350 to be reported as UNDRIVABLE and brought in IMMEDIATELY for Safety Recall, and highway safety international. Please BROADCAST as amber alert and/or new cast notifications.

    NHTSA complaint 11679472
13. Filed Jun 10, 2025Failure Jun 10, 2025Bushnell, FLElectrical system, Warnings

    Consistently shutting off when truck starts. Happens every 5-7 startups and says have advanced traction control serviced at same time.

    NHTSA complaint 11666074
14. Filed Jun 9, 2025Failure May 9, 2025100 milesKuna, IDUrea injection system (def), Fuel system, Diesel

    The contact owns a 2025 Ford F-350SD. The contact stated that while operating the vehicle, the message "499 Miles remaining of DEF" was displayed. The contact indicated that the message was displayed even though the DEF was 75% FULL. The failure had occurred on several occasions. The vehicle was taken back to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100.

    NHTSA complaint 11665758