Model year

2020 Ford F-550 SD

Other, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 16, 2025 to Jun 25, 2026.

Recall campaigns covering this model year82.37M vehicles or units across those campaigns
Owner complaints42.0 times the median 2020 other
Severity index25.02020 others average 6.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Ford F-550 SD peaked in 2025, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123202532026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

75% of complaints about the 2020 Ford F-550 SD name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
3
Powertrain
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2020 Ford F-550 SD

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Ford F-550 SD
CampaignFiledSubjectComponentVehiclesRemedy
26V-158Mar 17, 2026Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pumpFuel system9,839Software update
24V-957Dec 20, 2024Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pumpFuel system295,449Software update
23V-420Jun 9, 2023Owner's manual does not include instructions for adjusting or removing certain head restraintsEquipment691,133Repair or modification
22V-256Apr 14, 2022Washer within the vehicle's transmission can disintegrate, causing metallic debris to become lodged in the 'Park' mechanismPowertrain23,165Part replacement
22V-250Apr 14, 2022Windshield wiper arms may break, causing the windshield wipers to failVisibility and wipers652,996Part replacement
21V-090Feb 18, 2021During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crashVisibility and wipers79,017Repair or modification
20V-575Sep 23, 2020Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted imageBack-over prevention620,246Part replacement
20V-365Jun 23, 2020Transmission torque converter damper plate was not tempered, resulting in a brittle damper plate that may fracture and cause the engine to stall…Powertrain13Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Ford F-550 SD

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Jun 25, 2026Failure Apr 28, 2026Philadelphia, PAFuel system, Fuel pump, Fuel/propulsion system

    High pressure fuel pump failed damaging/ contaminating fuel system

    NHTSA complaint 11746467
  2. Filed May 21, 2025Failure May 20, 2025Spring Hill, FLPower train

    Low on fluid And Transmission

    NHTSA complaint 11662437
  3. Filed May 5, 2025Failure Jan 30, 2025Palm Desert, CAFuel/propulsion system

    Attempting registration renewal on 01/30/2025, and DMV has rejected, but cashed our check for registration renewal. Upon research of FORD Recall Available to Remedy, the SOFTWARE is NOT Available to Remedy since January 1st, 2025. How do we handle not being able to remedy FORD MANUFACTURER RECALL #22E04 ? Please ADVISE at your earliest opportunity? How to complete DMV registration when serious remedy is NOT available and registration has been expired since 03/31/25. We have sent CARB registration, copies of all RECALL Notices received not able to remedy and DMV continues no reject renewal until Recall can be completed.

    NHTSA complaint 11659047
  4. Filed Feb 16, 2025Failure Dec 6, 2024Drain, ORFuel/propulsion system, Power train, Unknown or otherCrash

    I have more files and receipts Vehicle Information: •Make: Ford •Model: F-550 Super Duty •Year: 2020 Issue Summary: After a recall service (22E04) for powertrain and transmission software updates, the vehicle experienced a complete power failure within 40 miles, leading to a stall and loss of control, resulting in the vehicle veering into a ditch. Incident Details: •Recall Service Date: ] •Mileage at Service: 63,993 •Incident Mileage: ~64,030 miles •Description: Post-recall, multiple warning lights activated, including powertrain malfunction and traction control off. The vehicle stalled, became unresponsive, and veered off the road. After multiple attempts coming after multiple attempts to call the dealership and corporate with no answer, forced to leave a bad survey and then someone contacted Follow-Up Actions: The dealership attributed the issue to a missing 10-amp fuse. However, prior warnings from the FordPass app indicated powertrain malfunctions since October 2024. A subsequent recall notice (24S78/24V957) in January 2025 highlighted potential high-pressure fuel pump issues leading to power loss. After multiple attempts coming after multiple attempts to call the dealership and corporate with no answer was forced to leave a bad survey and then someone they’ve let me leave the dealership twice now saying that there was nothing wrong with my truck and then to find out that there’s a recall a couple weeks later Safety Concerns: The unexpected power loss and control failure pose significant safety risks. The recurrence of issues post-recall raises concerns about the effectiveness of the initial repair and overall vehicle safety. Requested Action: I urge the NHTSA to investigate this matter to ensure driver safety and hold the manufacturer accountable for providing a reliable remedy.

    NHTSA complaint 11643042
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • PE24014 Preliminary evaluation, Fuel system
    Sogefi Secondary Diesel Fuel Filter Leak
    Opened May 9, 2024, still open
  • RQ21002 Recall query, Back-over prevention
    Rearview Camera FMVSS 111 Noncompliance
    Opened Aug 3, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

302 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25M01 Jul 28, 2026 · Other
    Customer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel Engine Nitrogen Oxide (NOx) Sensor Replacement, If Required After Dealer Evaluation Reference: Emissions Recalls 22E02,…
  • 25N10S1 Jun 23, 2026 · Other
    Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack
  • TSB 26-2256 Jun 19, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part num…
  • TSB 26-2216 May 6, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 25-2549. Reason for update: To add 2020 model year chassis cab vehicles. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes …
  • SSM 54720 Apr 2, 2026 · Service Bulletin/Repair Instructions
    Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be acc…
  • 25N17 Mar 25, 2026 · Other
    Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
  • TSB 26-2088 Mar 5, 2026 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2249 to update the claim quantity of the torque converter nuts, part number and claim quantity of the front support assembly bolt washers, and part number change of the fluid pan from the Parts List. Some of the vehicles liste…
  • 25N10 Feb 17, 2026 · Other
    Certain 2017-2025 F-450 – F-600 Super Duty Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack
  • SSM 54589 Feb 17, 2026 · Other
    Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to …
  • SSM 54592 Feb 17, 2026 · Service Bulletin/Repair Instructions
    For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmi…
  • SSM 54601 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keyp…
  • SSM 54448 Dec 16, 2025 · Service Bulletin/Repair Instructions
    Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition. The Workshop Manual, Sectio…
  • 25L02 Dec 2, 2025 · Other
    Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
  • TSB 25-2572 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experienci…
  • SSM 54326 Oct 24, 2025 · Service Bulletin/Repair Instructions
    Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before re…
  • SSM 54313 Oct 21, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also b…
  • 24L05 Sep 24, 2025 · Other
    Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
  • 24L04 Sep 24, 2025 · Other
    Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update
  • SSM 54215 Sep 12, 2025 · Service Bulletin/Repair Instructions
    Some 2019-2026 F-Super Duty vehicles equipped with a 6.7L engine may require various repairs and/or maintenance to the fuel system where quick release couplings are utilized, such as the secondary fuel filter. The Workshop Manual (WSM), Section 310-00 > Gen…
  • 24L03 Aug 12, 2025 · Other
    Certain 2020-2023 Model Year Multiple Vehicle Line Trucks Equipped with Diesel Engines - Particulate Matter (PM) Sensor Reimbursement
  • 24L04 Aug 22, 2025 · Other
    Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update
  • 24L05 Aug 23, 2025 · Other
    Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
  • SSM 54116 Aug 7, 2025 · Service Bulletin/Repair Instructions
    Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference fro…
  • TSB 25-2357 Aug 7, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2160 to update the parts list. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * An illuminated powertrain malfunction (wrench) indicator with DTC P07F7 * Loss of 10th gear…
  • TSB 25-2322 Jul 18, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers…
  • TSB 25-2262 Jun 11, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2076 to update the powertrain control module (PCM) software level addressing the condition. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder inj…
  • SSM 53879 Jun 6, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2025 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a delayed engagement into drive and/or reverse on initial start-up. The condition may occur at times after sitting overnight or for a couple of days. This may be …
  • 24B47 S1 May 10, 2025 · Other
    CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
  • TSB 25-2200 May 19, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic tro…
  • SSM 53764 May 13, 2025 · Service Bulletin/Repair Instructions
    Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various co…
  • SSM 53649 Apr 17, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2023 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Refer to Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing for normal diagnostics. The WSM has been updated with all…
  • SSM 53387 Feb 18, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U3012 only stored in the powertrain control module (PCM).
  • SSM 53340 Jan 31, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F st…
  • SSM 53328 Jan 24, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL), lack of power, and/or excessive turbo noise during operation, with diagnostic trouble codes (DTC) P003A, P0045, P0046, P0047, P0048…
  • SSM 53306 Jan 17, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine and rear wheel drive (RWD) may require replacement of the transmission assembly for various reasons.
  • 24B47 S1 Dec 4, 2024 · Other
    Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software
  • SSM 53234 Dec 16, 2024 · Service Bulletin/Repair Instructions
    Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
  • SSM 53226 Dec 12, 2024 · Service Bulletin/Repair Instructions
    Some 2020-2021 F-Super Duty vehicles which have received a seat control module-G (SCMG) and/or seat control module-H (SCMH) software update using the Ford Diagnosis and Repair System (FDRS) scan tool may set DTCs U024B and/or U024C in the auxiliary protocol…
  • 24B27 Nov 12, 2024 · Other
    In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet su…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • SSM 52852 Sep 4, 2024 · Service Bulletin/Repair Instructions
    018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
  • SSM 52820 Aug 23, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
  • TSB 24-2249 Aug 22, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 22-2087 to update the Part List. Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticki…
  • 24B47 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles…
  • 24B27 S2 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update REASON FOR THIS SUPPLEMENT • Software Availability Update: Software is now available to repair 2021-…
  • SSM 52765 Jul 31, 2024 · Service Bulletin/Repair Instructions
    Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine, 175 inch wheelbase, and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the midship fuel tank at idle or during key on, engine off (KOEO) after performing TSB…
  • SSM 52722 Jul 16, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate…
  • SSM 52704 Jul 9, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/respo…
  • SSM 52675 Jun 28, 2024 · Service Bulletin/Repair Instructions
    Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response fr…
  • 24B27 S1 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pr…
  • TSB 24-2182 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, …
  • SSM 52595 Jun 6, 2024 · Service Bulletin/Repair Instructions
    When replacing the E clutch hub (7P211) on 2020-2024 F-Super Duty and 2024-2025 F-650/F-750 vehicles equipped with a 10R140 transmission, a new washer (7482) has been added and must be installed with the new updated E clutch hub. Refer to the Workshop Manua…
  • TSB 24-2136 May 10, 2024 · Service Bulletin/Repair Instructions
    Some 2020-2022 F-Super Duty vehicles built on or before 31-Oct-2022 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2201, P2209, P220E and/or P24FE stored in the powertrain co…
  • SSM 52548 May 18, 2024 · Service Bulletin/Repair Instructions
    Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. Whe…
  • SSM 52476 Apr 24, 2024 · Service Bulletin/Repair Instructions
    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Un…
  • 22M03 S1 Apr 12, 2024 · Service Bulletin/Repair Instructions
    Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
  • SSM 52410 Apr 3, 2024 · Service Bulletin/Repair Instructions
    Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the d…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • SSM 52307 Feb 29, 2024 · Service Bulletin/Repair Instructions
    Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has n…
Source: NHTSA manufacturer communications files.